I Booked the jam box Dallas venue for my husband’s 50th birthday party. Due to COVID and other family issues, planning the party became difficult and almost unrealistic. I informed the owner Dominique of the issues I was having and that I may have to cancel the event. She then informed me that I owed the entire balance of the venue because she could not rent out the space with such short notice. I understood her standpoint. I was willing to allow her to keep the $500 I already paid. Two days later I told her that I would move forward with the party and pay her the balance of $850 since she stated she could not rent out the space. She had a member of her staff call me to obtain payment stating that I had two hours to pay the remaining balance. I paid a total of $1350. Fifteen minutes after I paid, she had the staff member call me to say that the space was no longer available. Someone had booked out date. I’m thinking okay, so since someone booked it you didn’t lose any money so I could get my money back. Dominique said absolutely not. She offered options to move the venue to another city (An hour away), change the date, or only refund me $500. I had 24 hours to respond. I told her this was unacceptable. I would never do business with them again. I thought that we could come up with a fair agreement. Especially since she was paid twice by double booking the venue. I’m out of $1350 and no venue for my husband’s party. Currently I am pursuing legal action, filing grievances with BBB, and telling everyone I know to NEVER DO BUSINESS WITH THE Jam Box. From reading the other reviews there is certainly a pattern regarding the financial aspects of this entity. Save yourself the time, money, and stress by booking somewhere else!

This was my first time loved the class

Love hanging out on Fridays listening to the live band. Great atmosphere, very Grown and Sexy. Love the remodel.

I love this place and the trainers. Come in ready to workout and they will make sure that you earn your workout! Let me not forget to mention its affordable!

Jam Box is great if you are looking for a fun, upbeat and contemporary workout! I like that it is geared for anybody regardless of age, height or body type (you will notice this in every class). My favorite thing about Jam Box is how personable all of the instructors are. They make an effort to get to know each and every member, and are extremely welcoming to new ones. Not to mention the array of classes offered that you can select using their Jam Box app. For someone that is busy as I am, having the app is so helpful to schedule my classes for the week and hold myself accountable. I have made many friends or step buddies because of Jam Box, and with the unlimited amount of classes (if you are a member), I have been able to achieve my fitness goals with other members in a fun and memorable way.

We had my friends baby shower here. The pic is of my sweets table. It was a beautiful shower and very reasonably priced. So perfect. Wow!!!!! Im so impressed. Great service. Great setup. Easy to work with. Great communication. Great price. OhIt was FABULOUS!!!!!

So fun. Great workout.Energy off the hook.

The atmosphere gets me so hyped. awesome staff too

Jam Box is the bomb! Its hip and exciting! Very diverse group of ladies! Great selection of classes to attend. It doesnt do it any justice just telling you. Attend a class and see for yourself! They are experienced and very professional. There is something for everyone. Beginners...no problem. You will not feel out of place and you will have the time of your life!

I came with some friends, and being only 1 of only 2 guys, the class was very welcoming. Twerking is also a lot harder than it looks. Good workout and coordination

JamBox feels like a family. Everyone is welcoming and the classes are always fun. You forget sometimes that you are working out. Thank you Dominique and your team for creating such a wonderful place.

I normally dont write reviews, but I want everyone to be aware of this experience weve had with Jam Box Addison location. We initially came in around July 2018 to view the venue for a reception. WE were happy with the venue and immediately scheduled our date for March 2019. Well we made all of our payments to pay off the venue per the contract. Shortly after we decided that we wanted to do a destination wedding, so we read our contract which states early termination we would lose $150 of our money that weve already paid. No problem we understand, we contacted the venue to advise of our cancellation in October 2018. They said no problem we will process refunds via the same methods we paid. After several weeks, we received no refund, we made numerous contacts to them with no response. They finally refunded one installment payment. We asked when we would see the rest, no contact for about 2 weeks. So I decided to dispute the transactions through my bank. My bank successfully refunded me the part of the money that I paid. However, my fiance who has the same bank as me was denied the refund stating that it was a valid purchase. The venue then contacted us to let us know they received the dispute, so they werent able to do anything at the moment. The last installment was for $250, which we understand they would take $150 from the amount for the cancellation. We reached out to ask when we would receive the remaining $100 its been a month and weve heard nothing from Jam Box Addison. So now we plan to go through the bank again to claim our money. The staff at Jam Box seemed nice and professional and even though we canceled the event we planned on using them in the future but after this hassle were experiencing we will NEVER CONSIDER or RECOMMEND this place to anyone! Stick to your contract, we gave plenty of notice for cancellation we should not have to jump through hoops to get our money back or go weeks, months without receiving a response until we take matters into our own hands. Its UNPROFESSIONAL and is not a good look. SO Just BE CAREFUL when doing business with this company as they do not follow through with their contracts and their communication is poor!

I celebrated my wife 50th birthday at the new location in Down Town Dallas, it is a gorgeous place to have an event at. I work with Felishia and she was professional and listen to what we wanted. I can not say enough about how beautiful the venue is and how good the staff is. Thank you Jam box for making my wife 50th birthday a day for my wife to remember, this place rocks!!

Initially they were nice and professional, after cancelling my event communication stopped. When asking about a refund of money paid they will not reply. Im very very disappointed. I will be contacting the Better Business Bureau and possibly taking legal action if the remainder of my money is not returned. TOTALLY DISSATISFIED!!!

I absolutely love this gym! I originally went for the Pound Class. Over the past couple of weeks, Ive tried a couple of other classes and Ive loved them all! Great atmosphere, great instructors, and so much fun!

The classes are great! But beyond that.. when dealing with billing and customer service issues, the staff is very unprofessional!!! I was charged and was permitted access and was charged after they committed to cancel my membership. I understand mistakes happen but they just gave me attitude, didnt apologize at all and told me it would take 5-7 days to receive my money back (not even in full). Unfortunately, I’ll no longer recommend this place since they are so unprofessional and careless!!!

This place is a joke. The Frisco location. Floors are very dirty. Music not loud enough because they have to keep it low for the neighbors next door. Why be a fitness lounge if you cant motivate your consumers with the music. Constantly waiting for music to load because they are playing YouTube videos on a TV. Too many breaks during workout. Seems more like an event space than fitness. Not serious about fitness at all and way too expensive for the value.

VERY UNPROFESSIONAL!!! If I could give zero stars I would. Planned an “ALL WHITE” birthday party 6 months in advance, got to the Jam Box the day of the event and it was decorated in “ALL BLACK” their excuse was that they have too many customers to remember everyone’s order. Meagan VERY UNPROFESSIONAL and so is Domonique (The Owner). They accuse you for their mistakes and play the victim. Communication is through text messages and sometimes no response! Save your money and time and go somewhere else!!!!

Im not Zumbas biggest fan, so I was convinced it would be impossible to find a place that offers diverse dance fitness that would also fit in my schedule... Jambox Fitness Lounge came into my life like a dream come true! They have evening classes, excellent instructors, all levels in any given class and ladies night in every month so you can have a girls night without regretting the calories 😍

I love it, I am able to get different types of workouts that are hard but fun. We encourage each other while working on our sexy!!

This is the BEST FITNESS CENTER I have ever been a member of!!! The classes they offer are SO MUCH FUN and KEEP YOU MOTIVATED! There are also always contests and events going on for the members at no extra cost!! Jambox makes you LOOK FORWARD TO GOING TO WORKOUT EVERYDAY!!!

Love this place! Picks my mood up every time I go and the atmosphere is fun and sexy!

I was a little hesitant about trying this place out, it was intimidating walking into my first class, but Im glad I did! I love the Funk the Fit class, they teach you a few counts of 8 that you repeat throughout the song and bam! Your shirt is drenched! I come out of this class looking like I just came out of spin or yoga! Its a great way to change up your cardio routine, the attendees are a great mix of ladies and the instructors are super nice and friendly! Check out Groupon for a discounted rate!

I loved my experience at the Jam Box. I ended up purchasing an additional two week pass.

AMAZING! Awesome way to sweat it out and have fun while doing it :). Comfortable environment and upbeat teachers! Not to mention perfect lighting for all your moves....

We don’t work out…we JAM OUT!I loooove Jam Box fitness! The classes, the instructors, the ladies that sweat and jam out next to me every day too. I’ve been coming to Jam Box since February 2017 and I’m so happy I decided to try them out because I’m HOOKED…here’s a little bit of why:Funk the Fit – signature class taught by the owner, Dominique. High intensity cardio set to the backdrop of your favorite hip hop and R&B music. Dominque’s personality and energy is a hit! It was her class that got me hooked on Jam Box and the reason why I came back and started adding other classes to my workouts. One of my favorite classes.Pound – ever had a bad day and just wanted to smash some stuff? Yes? Then Pound is the class for you. This class is leg day x2. We use rip sticks to pound it out but it’s a lot of squats and lunges. When I first saw this class I didn’t like it because it was loud….until I was on the other end of the sticks and was able to pound away all of my stress. One of my favorite classes, taught by Megan and Cathy.Booty Barre – Cassie is the Booty Ambassador and she is here to get your booty looking RIGHT. Booty barre is just what it sounds like, barre for your booty. Focus is on form, flexibility and of course BOOTY. Mixing a little Pilates, yoga and ballet. The class actually focuses on the whole body, not just the booty, so it’s an overall great class. One of my favorite classes.Bass Camp – Oh mah gawd. Zac shows no mercy. Not for the faint of heart. This is boot camp, you’ve been warned. Warm up is a mile run and then the rest of the time is pure torture. Not really, but you get the point. Strength training, resistance training, cardio training….all mixed up with a little bit of bass. One of my favorite classes.Hip Hop Step – If you like step aerobics, this is the class for YOU. There’s Elena and Terrence that teach this class and although they have different teaching styles and workouts, they’re both equally hard WORK. I love them both. One of my favorite classes.Booty Fit – Cassie is back at it with the booty. Booty fit is a mix between Funk the Fit and Booty Barre in that it’s a high intensity cardio dance class but it focuses on the lower body – a lot of squats, lunges, twerking and WORK to get that BOOTY fit. One of my favorite classes.Boss Chick Dance – Last but not least is Boss Chick, taught by Kimistry. This class is like a mix between Funk the Fit and Booty Fit in that it is a dance class with a lot of twerking but the music varies from reggaeton to hip hop to dance hall. One of my favorite classes.All in all, I can’t say enough about Jam Box, my experience working out here has been amazing and I love that I have this workout community of wonderful women that sweat and jam out next to me. They hold me accountable and keep me motivated to come! You can catch me at Jam Box whenever the doors are open. :-)

That is correct, 5 stars does equal AS GOOD AS IT GETS!! To find a place like Jambox has been life changing. To be able to get your workout, I mean jamout, on without feeling like you just wasted an hour of your life at a boring gym has never been so fun. Jambox is definitely the place to be if you like to dance and have fun! There are many classes to chose from so you dont have to feel like youre doing the sameol sameol fay in amd day out. Not to mention the instructors are amazing!! The past couple of months at the Jambox have been so fun that I literally cant wait to attend my next class.Hope to see you all there!

Great workout and awesome instructor