Great swimming instruction, not so great account management.Theyre great with kids and families, hence the 4 star rating since thats their purpose. Their account management is challenging at best. Desk staff may or may not enter data correctly. The web interface is a mess. Even if you call to correct information, they may or may not get it correct.

Everyone at the front desk is very helpful always. The facilities are very clean and all staff is attentive and friendly.

My son has been taking classes at Aqua Tech Swim School in Alameda for many years. The stuff is always very friendly, encouraging, supportive and professional. We’ve had many teachers over the years and my son loved all of them! He has progressed quickly. They also offer family swim time. If we ever had a question that couldn’t be answered right away, one of the member stuff would follow up quickly over the phone or in person in a short period of time. The facility is clean, warm and modern. During the pandemic, they follow all of the right procedures and make me and my son feel very safe. They all wear masks and shields and have very limited number of people during the classes. Almost every time I’m at the facility, things are being continuously disinfected. Overall, it has been a wonderful experience all around.

Lovely facility and instructors, great place for kids of all ages to enjoy learning to swim!

Yikes this place is so crowded. When we got there, there was no cubby space left, so I had to hoist my backpack on the very top of the cubbies (Im 6 months pregnant). You cannot use soap in the public showers, they only have public showers. So if you or your children have chlorine sensitive skin, you can only rinse with water- no soap. There are lines for everything: showers, bathrooms, changing stations, steps for the pool, yikes! Also swim lessons are $24/lesson for 25 minutes of instruction, with 15 other students. So theres a total of 30 people per lesson in the pool for ages under 3 (parents swim with children), which is the last 1/8 of the pool. The are other lessons in every single lane going on at the same time, so its also very loud.

Weve got both of our daughters coming here for weekly classes. The girls love it and one of them who is afraid of getting water in her hair is no longer afraid.Facility is clean, instructors although mostly young are very polite and seem to love what they do. They have a little snack bar with some beverages and food for both kids and adults while youre waiting for your class to complete.They also have some big screen TVs and a little play area for the toddlers so they can watch a movie or play with some toys while adults can watch the NBA or whatever is on. Theres a set of lockers at dedicated parking lot and showers and changing booths.A great setup. Located right outside the Webster tube for those who live outside of Alameda.

The worst customer service, including bad manager I really have bad experience I’m not return back to this facility until they fixed their problem.

Theyve worked hard to be open during the pandemic, and we really appreciate all of the measures theyve taken. As a former swim teacher, the only area I think they could improve on is the rythmic breathing. My kids are pretty far along and they still come home with a belly full of pool water.

Great place for the kids to learn to swim

Dont come here for private lessons!!! Pre-COVID private lessons were impossible to make up, mid-COVID and still impossible! Even worse, a lot of private lessons were canceled due to their decision to close the location Mondays/Tuesdays, their response Were sorry, it was a hard decision and we know it isnt fair but the only thing we can do is give you a make up credit for the private lesson that you will be missing due to the Monday/Tuesday closure oh, also, make up credits are now ONLY for group lessons. So I paid $250 for 4 private lessons ($62.50 per lesson), and you replacing one with a $30 group lesson? Oh, and all my previous private lesson make up credits are ALL no longer able to be used for private make ups. What a rip off! I go to the school and talk to a manager, theres nothing they can do. They tell me to call the number on Google. Ive called that number 50 times today, and all Ive ever got was an unprofessional voicemail Daaaarnnnn. All if our agents are currently occupied or unavailable.... The website doesnt let me fill out any forms without accepting their new terms and conditions, policy, etc. Their number doesnt get me anywhere, neither does going to the school in person. I now have 5 make up credits from missed private lessons that can now only be used for group lessons. Thats 5 lost private lessons, @ $62.50 a lesson. Dont waste your money.

Great swimming classesReally poor customer service on the phone and website

Nice, friendly and clean environment for my toddler!! She enjoys her swimming 🏊‍♀️ classes 😊

Very friendly atmosphere and staff.Affordable prices.

They are doing a great job in these pandemic days. Just remember to occasionally ask what your kid needs to work on.

My only issue is the viewing area during covid19 times does not have enough ventilation and too many people

There are a lot of great things to say about AquaTech. To name a few, great teaching method and great curriculum! The kids learn gradually and their learning remains solid afterward. Beautiful and CLEAN environment. My kids have been swimming for 6 years and their strokes are so fine. Everywhere else they go, they are immediately recognized as swimmers! Thank you AquaTech for giving my kids this amazing gift! We absolutely love this place!

Great place front desk was nice my girls loved there instructor

Great facilities for babies to get comfortable in water. The water is warm and there are many toys to play with. I’ve been taking my daughter there and the whole family really enjoys the time spent at Aquatech.

Nice school, good teachers. We have been going there for about 4 years now, and progress for students is a little slow. Also, it is hard to get into certain classes, long wait lists.I liked school better a few years ago, when students got more individual attention. Sometimes growth is good, but it seems the prices keep rising and the classes getting shorter. Half hour class is actually about 20 minutes of instruction.

Going to swim lessons at Aqua Tech is our favorite time of the week. My daughter loves the water. The teacher is fun and reassuring and there is a great group teachers. The facility is clean and well-maintained and the staff is friendly and helpful.

Weve really enjoyed the family swim time having started at 8 weeks with our now 2 year old.

Overall great center our child loves the pool and classes and all the instructors are great. My only issue is why we pay a monthly membership fee and still get charge for the free swim hours and threatened to get charged more if we stay longer than the allotted amount of time for the free swim even though we paid the fee for the free swim.And pay for our child to take the swim classes.What is the point of the monthly membership fee when we get charge every time we come in???

Rip off, they charge an arm and a leg for four 30min sessions. If you ever miss a class, you will not be able to make it up even though they say you can! Theres never any availability to schedule any makeup classes, and the makeup class expires in a month! IvI been calling and talking to the front desk staff every other day to try to find something for 3 weeks! What a waste of time and money, better off going somewhere else.

Beware of shady billing practices: You must download a form and submit to withdraw from lessons, but the website doesnt allow you to download the form. E-mailing to request to cancel merely generates a response to go to the website to download the form. There website may not always BE broken, but it is definitely broken on the last day of the month (which means you have to pay for the entire next months swim lessons PLUS the annual registration fee.)

Bringing more friends here today to enjoy the heated pool. Love this location. Friendly staffs.

My daughter always look forward coming to swimming 🏊🏻‍♀️ class! Teachers 👩‍🏫 are patient and make the class fun and enjoyable. Great place for 👶🏻 Children’s and families!

Weve had wonderful experiences at every turn. The lessons themselves are effective, the instructors weve had have been truly engaged and kind, and the admin staff has been informative and efficient. Love Aquatech Alameda!

We go swimming here with our 1 year old baby girl every Saturday. The place itself is OK, the staff sometimes turn on ventilation which makes it to cold there. It also can be sometimes crowded.Pool water temperature is very nice.

Clean and well managed, but often crowded. There is no kiddie pool so the rug rats and parents are all packed into the shallow end. Deducting two stars for the unscrupulous glowing review discount.

Very clean, nice facility. Seems the water stays a bit cold. However we still enjoy bringing it kid here.

The instructors are great. I also like that the pool is indoors so we dont have to worry about sunscreen.

This club does an excellent job of training children to swim. They have a new state-of-the -art pool and training center.My only real complaints are the odd showers that are in the pool area, requiring showering fully clothed, and the issue of the school being overbooked.

Aqua tech is a great place for the entire family to swim! We love the facilities the staff is super friendly and professional.

Impressive facility and staff, extremely dedicated to teaching others how to swim. Convenient cafe located inside so you can grab a beverage or bite to eat while waiting.

A great place to bring your kids the staff is great and very calm and pacient, motivating your kids to swim and lose their fear!

Friendly staff. Warm water. Professional staff. We will be back

Great experience. Take your baby here you wont regret it.

Weve been taking our now 8 month old baby there for about 4 or 5 months for the Aquababy open swim time on Saturday mornings. We love coming here. The pool is indoor (no sunscreen!!), warm and absolutely geared toward kids. The Aquababy time is specifically for those under age 2 so its all babies with parents and no crazy kids jumping around. The pool is also 4ft deep everywhere. They have lots of fun toys for the babies to use. They also have great changing facilities - lots of individual rooms with changing tables. There are no lockers, just cubbies, so dont bring valuables. The pool can get packed on Sat morning, must be because its popular but if you come toward the beginning, its fine. Well be back again! We really like this place!

Not interested at all!!!! Bad customer service!! Terrible staffs!! And very expensive services! What a ridiculous! She had been withdrawn from the program a year ago now you said you have a space available for her!!

Swimming lessons with Aquatech are always amazing. Even with my sons distractions, hes always learning. Thanks again Aquatech

The chlorine gave my child a rash. I also felt very itchy and had a burning sensation all over my body after swimming here. Beware. This pool may be very unsafe!!!

If your children are not currently enrolled in swimming at Aquatech in Alameda get them enrolled. This is an amazing swim school top notch and they get results out of your children! #Handsdownthebest #5stars 🌟🌟🌟🌟🌟

New Pool is AWESOME! Great swim school. Very organized!

Detrimental for me relearning to walk again with this external fixation holding my leg together!KUDOS AQUATECH ALAMEDA

Great place to be with family.love the place. Gift regimens it.

Nice and clean place!

My daughter love this swim school

They are do a great job teaching, but sometimes mess up your lesson s.

Excellent place for families with kids

Very good for my son

Theyre the best.

Great for kids swimming

Wonderful place

Just great!!!

Great

👍🏻👶🏻👨🏻‍🏫👩🏻‍🏫

You are amixing guys thank you very much for everything we love aquatech swinming Pol because my kids enjoy a Lot and learn I First of all thank you I am beginning to see the fruits of my girl swimming with more confident confidence and learning a lot emphasizing on her speaking teacher HispanicSince Spanish is his first language, I also appreciate his previous teacher because he gave him the necessary bases to understand what swimming is important to protect his life in addition to growing healthy. happy because an emergency case they can protect themself