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Gymboree Play & Music, Aliso Viejo
27131 Aliso Creek Rd Ste 140, Aliso Viejo, CA 92656, United States
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Jo
Review №1

The teachers here are amazing - enough to keep us here for 5 years in spite of a steady stream of billing issues with the owner. We saw multiple instances where the price increased $10 without any kind of notice on an automatic credit card billing.If we werent paying attention, apparently the owner (Mitch) planned to simply pocket the overcharges.Most recent occurrence started May 2012 and continued despite repeated requests to refund that were acknowledged by Mitch, only nothing ever happened. Finally did a charge-back through credit card company, only to have Mitch yell at my wife about how this cost him an extra $25 from his processing company. As if it was our fault he was overcharging us and we were having to go through the hassle of getting a refund.Last straw was Mitch deciding to hassle my wife every time she attended class about how were not paying enough because he has raised prices on new clients. Always seemed to do this when I wasnt around, so apparently hes into bullying women but doesnt like talking with men.Now I understand if a business owner decides to raise prices on new or even existing customers, but as with everything in life, mom taught us theres a right way and a wrong way. Pretty sure the wrong way is to yell at customers (especially a man yelling at a mom with her kids - no class!) and raise automatic billing amounts without any heads up/discussion/notification.Come talk to me in a calm fashion and explain your new pricing to give me a chance to decide whether we want to continue with a different price. Short of that, its one star and a lot of bad word of mouth for you sir.

Ad
Review №2

My 2 year old loves coming here. Its a great way for him to socialize with other children his age. Theres lots of activities for them. Its a good stepping stone to pre-school.

So
Review №3

We love Gymboree. We have two girls, and its so nice to have a place where they can climb slide and explore while also being safe. They always look forward to the classes and open play. I look forward to them getting some wiggles out.

Am
Review №4

Wonderful program and dedicated teachers. Great community here for our little ones!

Sa
Review №5

So amazing place for babies to play so safe and clean highly recommend this place if you new mom and need to spend time in safe clean place indoor with your baby with the most amazing teachers

Sa
Review №6

An amazing place for the kids

Information
9 Photos
6 Comments
4.6 Rating
  • Address:27131 Aliso Creek Rd Ste 140, Aliso Viejo, CA 92656, United States
  • Site:https://goo.gl/PAq1UJ
  • Phone:+1 949-680-7187
Categories
  • Preschool
  • Day care center
  • Education center
  • Play school
  • Learning center
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–1PM
  • Thursday:9AM–6PM
  • Friday:9AM–2PM
  • Saturday:9AM–3PM
  • Sunday:9AM–2PM
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