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Staples
23035 W Outer Dr, Allen Park, MI 48101, United States
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G.
Review №1

This particular store is very helpful and very professional. The people I worked with, his name is Marcus instantly helped me to understand the different forms of web cameras and knew the difference between the varieties. I enjoyed that very much. Sharon is another individual who help with the payment plan and the different varieties that is available to me at the time during the Christmas holidays. The ones who really help me out is Marcus and Sharon they are wonderful people and they are very knowledgeable on their products and services. Each time I go to this place they are available and more than willing to go above and beyond their designated requirements and duties. I will point my attention to each one of these guys each time I go here and I do appreciate their diligence and there professionalism. Keep it up I give it two thumbs up.

Su
Review №2

A big thanks to Michael (store manager) at the Staples Allen Park. He provides excellent service every time. He is very knowledgeable, patient, and has excellent manners. We need more customer service professionals like him in the industry. I will continue to shop this store because of his excellent service, its so much better than shopping online. Thanks Michael 😊

GO
Review №3

It was not crowded I was in and out less than 10 minutes and the staff was very professional and helpful

Ca
Review №4

Needed to buy a laptop during Covid-19. Purchased the last one in stock, drove 30 miles one way because the item was an excellent choice & the price was right! Taylor & Sharon came right outside for our curb-side pick-up. Very courteous, wore their masks & gloves. Wonderful service!!

A
Review №5

Great customer service and technical support...even after a sales transaction. Knowledgable, professional & respectful managers, employees and technical team. Love shopping at this location.

Am
Review №6

I recently purchased an Etsy Wedding Shower template and needed to get my invitations printed quickly. I looked up printing services and found the Staples store location in Allen Park, MI. I visited their printing shop yesterday morning and Id like to say thank you to Scott, the Staples employee for the superb printing experience, reasonable cost and quick turnaround! Im so pleased and impressed by the quality of these invites AND the service. Ill be using Staples for additional printing items for my wedding coming in June and future printing needs.

Re
Review №7

Love going to Staples! They always have great back to school deals. And I can find pretty much everything I need for any time of the year.

Ch
Review №8

I have gone into this location many of times without any trouble. My friends literally tease me for my love of Staples. But after today, I will never return to the Allen Park location. The customer service representative accidentally added an extra item to my bill. I said it seemed high. She said it was right and instructed me to check the printed receipt, which I did and found an item that was charged twice. I had used a coupon and reward points so the assistant manager wouldnt give me a full refund on the product. That makes no sense to me for an item that wasnt even in my bag. So I made him return the entire order and now missed out on $15 in savings. I gave this two stars because the customer service representative was so nice even though she made a mistake and I take accountability for not being more insistent on the price being too high.

Kr
Review №9

No complaints at all, the representative I dealt with today was really helpful. I have no complaints. Everything went good today.

Ge
Review №10

They refund via check wonderful !!!

Le
Review №11

Dawn at the printing service desk gave outstanding customer service! So polite and so very helpful. Thank you for all that you do for your customers!

Sh
Review №12

I love staples but wish they would put a sale paper back in the Sunday paper. Employees are helpful, polite, and friendly it makes a person feel important.

Pe
Review №13

Friendly and helpful service. Employees knew exactly what aisle a product was down.

Pa
Review №14

Bernadette and Toni went out of their way to be helpful and make sure we got the discount even though we had bought the product in another state. They made my day. I would recommend the staff at this staples to anyone.

or
Review №15

Very polite and helpful staff. Good place to shop!

Ma
Review №16

I’ve always had a good experience with this Staples, but a few days ago the employees went way out of their way to help me with a solution to a very odd problem. 5 stars all the way! Thanks Rick, Sommer, and Matt! 👍🏼

Dw
Review №17

Staples is a great place to print documents from your phone .This location is never busy

Ro
Review №18

Great experience shopping here. The cashier was a millennial and, get this, she knew how to carry on a conversation with back and forth banter!

Ri
Review №19

Always good help and lower prices on copy paper and ink.

Wo
Review №20

I had a terrible shopping experience there. I felt the manager didnt treat me fairly. As a minority of this society, I would not recommend any other minority go there and shop. Very unfortunate and sad.

Su
Review №21

Nice clean place the workers are veryyyyy helpful and nice I really like this place

An
Review №22

I use the Allen Park store frequently. I like that there is always help available so I can find the items I need, get in and out quickly and get back to work.

Sa
Review №23

I am so upset, I just spent a half an hour of my time driving out of my way to go to Staples to pick up ink. I called the store beforehand and was assured they carry the ink I was asking for. But when I showed up in the store I was told no, they can only find it online for me. I wish that would’ve been explained before I wasted my time driving out there.

Po
Review №24

Amazing people and quick service

Am
Review №25

Dawn and Scott in the print service are the best! Seriously the most helpful staff around!

Ke
Review №26

Great service with a huge variety along with great and friendly service.

Ji
Review №27

They have a little bit of everything here, store is clean & organized and the staff is friendly.

Mi
Review №28

Very nice..wanting to help you..alot to look at! Like the sale items!

Jo
Review №29

Very loyal customer for several years!! Rely on staples for every thing...make a stop a few times a week!! This past month...their are new employees..very rude disrespectful and unhelpful to customers!!

Ka
Review №30

They always have what I need...always!!

Bi
Review №31

DONT WASTE UR TIME!Their photo copy and print section is the worst Ive ever seen... You have to send ur photos to an email just to get a confirmation number back... I have done this twice and it didnt work! Forcing me to go another staples!

Jo
Review №32

I came in looking for a new desk chair, got help right away to get one from the back, ended up changing my mind on which one I wanted and they had no problem taking it back and getting the other chair. They even walked it to the register for me and offered to carry it out to my car.

j
Review №33

Need to be able to pay your credit card in store

El
Review №34

Good. Employees very helpful and nice.

Yo
Review №35

Price match was a joke from this store . Don’t waste you time go here for price match

Ca
Review №36

Had exactly what I needed/wanted and the staff was very helpful. Thank you!

Gu
Review №37

Good price and good service

De
Review №38

Helpful staff good prices. Can order online and pick up in an hour or so

An
Review №39

Very nice its a lot of tastyer choices

Br
Review №40

Not very good selection, but was able to get a decent desk chair. Other things seemed over priced and/or limited selection.

An
Review №41

I was in a rush and needed to print a document. The worker in the printing area was so on point

La
Review №42

Always personal in store are very helpful

Pa
Review №43

Best service especially from Print staff !!

So
Review №44

The tech support, who was very racist, rather help a person on the phone than a live person, with real money in the store. Dont waste your time if you are not the majority.

Sh
Review №45

Had water damage on two devices, used the Drytek machine and and got the liquid armor no hassle. Just make sure you check on the machine after an hour.

Ga
Review №46

The sour review on google maps is unwarranted. Pleasant staff saved my tuckus big time today.

Jo
Review №47

Quick service. In and out in ten minutes.

As
Review №48

Very friendly staff, patient and helpful.

Je
Review №49

I was in line behind someone that I thought was in the right line and they were being waited on, but for some reason it wasnt the way the line was set up, and I was told to go in line another way. So not to make waves I didnt mention why the person I was behind got waiterd on in the wrong way line, I just went the way the line was supposedly supppose to go. Fortunately it was only one person in the supposed right way line.

Ri
Review №50

Im sad to report this location is closing on January 22, 2021.50% off on everything in the store today.

yn
Review №51

Customer service sucks how do you expect to gain customers when the employees dont no a dam thing and dont care to find out. Ill stick wi th h office max

Ja
Review №52

Got great deals today!

Si
Review №53

The most polite and helpful staff😊😊

Ji
Review №54

Find all the Staples you need and more. Prices a little high, but if you need it NOW you can get it.

E.
Review №55

Threw in free warranty with my new desk chair.

El
Review №56

Easy to find what you are looking for

De
Review №57

Okay fine great.

Ed
Review №58

Very helpful people!

Ly
Review №59

Very good service

Br
Review №60

Very friendly staff.. well stock ed

Ke
Review №61

Waited all day for same day stickers to be printed off. Called and asked if they were ready. Was told Id be called back when they were. Ended up just going in, and they were done with no call back, or email notification.

Ri
Review №62

A lot more than office supplies.

To
Review №63

On line really dissatisfied with the inventory

Tr
Review №64

They have post it notes here.

C.
Review №65

Helpful staff

St
Review №66

Lack of tech support

Da
Review №67

Always has what I need.

Ro
Review №68

In an out service today

Da
Review №69

Great selection, horrible customer service.

am
Review №70

Good service

Ma
Review №71

Normal Staples...

Da
Review №72

Paperful

Information
56 Photos
72 Comments
4.3 Rating
  • Address:23035 W Outer Dr, Allen Park, MI 48101, United States
  • Site:https://stores.staples.com/mi/allen-park/23035-outer-drive?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 313-563-3537
Categories
  • School supply store
  • Computer store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • Office supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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