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Office Depot
303 E Homer Adams Pkwy, Alton, IL 62002, United States
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Jo
Review №1

Where do u find the ppl u have working for you? thats my first question. secondly i went into the store in alton illinois ok homer adams parkway 2nd time ive had issues with employees just pointing at somthing and saying YUP this will fix all ur problems this last time they sold me a 70 dollar laptop charger saying this was the one so i bought it and sprung for the $14 dollar warrantee But nope it was not the correct charger in fact if i had plugged it in a friend says it would have fried my laptop so i take it back within 30 min and they said my money was placed back on my debit card and in fact it was 5 days later except for the 14.99 warantee so thanks office depot for almost toasting my new laptop and keeping my 14.99 BTW just because someone can act like they know what they are talking about dont mean they actually do goes back to that old saying Dont judge a book by its cover in other words just cuz someone looks like they big harry potter fans and can say big words while they wear velcro shoes dont mean they would make great employees it just means they stuck in they childhood know it alls who are to lazy to tie they own shoes! Have a wonderful day with my 14.99 Dweebs!!

Mi
Review №2

I called the photo department just to check the updates of my orders. I politely asked if they can help me checking any new update and they talk like I m making it up until I gave them my order numbers.. they didnt even ask my name or if I have order numbers at first. They make me feel like I m annoying them. I only called once and now I dont want to order anything anymore from this place.

Ja
Review №3

I particularly enjoy shopping at the Alton IL location. The staff is friendly, super knowledgeable, and excellent at problem solving and office solutions. As a business owner Ive time and again benefitted from their assistance, and feel like theyre business partners with a stake in my success.

Pa
Review №4

I had a cookbook binded from hardback to spiral. Was expecting to be expensive and wait for a week or to to get back... I was surprised. They did an awesome job.. Very reasonably priced. Only took a couple days. Because they has a few ahead of me.. They take pride in their work and are very friendly.. Thank you office depot....

An
Review №5

I must say, this group of employees are the best you can as for. They are VERY PROFESSIONAL. My travel there is well worth it...I can not say this enough and the young lady CAT is remarkable...she cares about her work as well as the customers. Office Depot need more employees like them!

Ra
Review №6

There store is nicely set up. Everything is organized as it should be. Someone did offer to help me and was able to get me what I needed immediately. Unfortunately, after I got back to school the product didn’t work (not Office Depot’s fault though). That was highly disappointing.

mr
Review №7

I love this store. I live in Missouri but I shop at alton because they take care of me. I recently needed some pink copy paper and they didnt have at store by me. I called alton and they not only had it they pulled it and I got a great price. Thanks Liz Flynn and rest of staff. 👌👌👌👌👌

Do
Review №8

The employees here are truly kind and care about giving you excellent service. I highly recommend this location. I have never had a need that they couldnt help me with, and if it wasnt something their store carries, they always have told me other places that could help. Im impressed with these people

Aa
Review №9

Overall, good store.Clean, well stocked, knowledgeable staff.If you have something special you are trying to do or set up, ask for Sarah. The level of customer service she brings to the store is absolutely first rate. If it can be done, she will find a way. She is the reason I drive to the store, and pay sales tax instead of just buying stuff on line.

Ch
Review №10

I absolutely love every time I do print services here. I dont do it often but when I do the service is great. I called before putting in a print order and Cat was so helpful and did a great job. Gave me a few options to work with which was way more than expected being that I just wanted an image printed on some cardstock. I always get more than I ask for at no extra cost. Glad I chose the Alton store to do my printing.

He
Review №11

I use this location (printing department) for a lot of my business needs, they are always so helpful. This last time I used them it was for invites for a client. We needed them ASAP so I couldnt use the print lab I normally use. I was a little nervous because this job was for a client. I delt with Mark mostly, he was amazing through out this whole process!! My client just called and told me how much she LOVED her invites! Its so comforting knowing I have a print source that is knowledgeable with quality work and fast return time! Thank you to Mark and all other employees!

Be
Review №12

Cat was the best!!! Her customer service is next to none. She deserves a raise no matter what she is getting paid. Always take good care of great employees .

Ms
Review №13

Always have what I need in stock. Awesome customer service. Liz is always pleasant and super helpful! She deserves a raise😃

Sh
Review №14

The staff were very helpful and friendly. The service was awesome. They greeted you with a smile.

Tr
Review №15

Not much in stock. I went in for desk trays, and found only one of most designs. Since this is a product you usually stack a few of I found that frustrating. This is what generally leads me to shop online rather than waste time in stores, but I do try to support them if I can. I wanted 5 trays, but only found 4 that matched, and not in my first color choice. They werent ones you could mix and match, so Ill have to hope theyre in stock in another store.

kr
Review №16

The employees were friendly and helpful. The price I paid for my item was reasonable.

Be
Review №17

The workers here are very nice. Anytime I need help somebody helps me find what Im looking for. I brought my laptop in to get some stuff fixed on it and the guy installed my class files to my laptop.

Ja
Review №18

The associate we dealt with was amazing. He made everything we needed done seem easy.

Ch
Review №19

Great place. Great customer service. I bought my computer there and they are very helpful.

Ri
Review №20

The only place to find someone who is very sharp on computers and gets to work almost immediately and at reasonable costs Rich Brand

Ju
Review №21

Helpful female associate helped me pick out a new printer. No guys to help me load, a guy in the parking lot help me, not an employee.

Je
Review №22

I was very satisfied with the service I received. The cashier was prompt and very freindly. When a cashier gives you a smile while she is helping youthat makesyour shopping more enjoyable.

Jo
Review №23

Everything you need for an office can be found. The staff is helpful. Slightly over priced on some things. The rewards program isnt helpful at all.

Ja
Review №24

The lady that check me out went out of her way to help even called otherstores to see if they had what I needed a quick claim deed

ye
Review №25

I bought a few computers from this place. The Brand New Lenovo Flex 3, the first one 8 bought, got it home tried setting it up took an an half cause the Hard Drive was damaged(New out the box) even with Tech Support. I took it back, and hot another one, same brand, got it home, same problem, called tech support n they took over my laptop trying to fix the problem, finally told me the Hard Drive was no good so I returned it and got a refund. The store manager, a very short bald headed creep told me that I couldnt purchase another laptop from their store. Went to Best Buy and bought a top line Asus for half the price and have not had ONE single issue. As for the creepy bald headed supervisor, well he doesnt know that my mom is very good friends with his District Manager.

Ky
Review №26

Everytime I come here its a joke

E
Review №27

Competent, fast service. Great copy quality.

Ch
Review №28

The computer tech was honest when he look at my modem.

NA
Review №29

WEVE FOUND ITEMS THAT WERE NEEDED AND NICE SALES, THEYRE​ HELPFUL PEOPLE

Vi
Review №30

Very help with all my needs, and explained all my question 2 my satisfaction, I really appreciated the help!

No
Review №31

Fantastic staff that can help with anything you need for your business.

Ki
Review №32

Great tech help! Fixed laptop in no time at all. Whew!

Sh
Review №33

Very friendly and helpful. Could use a few more associates.

Me
Review №34

Great service. Got a few copies made quick.

De
Review №35

Brian was knowledgeable about printers and advised the model that best fit my needs, which also happened to be the cheapest. Many stores try to sell the more expensive model regardless of customer requirements.

Ro
Review №36

They had sale items with Cubs logo but no Cardinals! May not use Office Depot anymore. Signed Cards fan.

Jo
Review №37

Good courteous service. Assisted me with questions about upcoming projects.

Ha
Review №38

Friendly helpfull !nd has most office items

Ch
Review №39

Good store to buy office supplies. I use the store mostly to fax things.

Da
Review №40

Excellent service for all of your printing needs. They can print and fax for you also.

Fr
Review №41

Great store for office supplies. Friendly staff.

Jo
Review №42

Poor customer service. Every time I try to use my rewards certificates the Alton location cant seem to get it to go thru. They just hand you a brochure and say next. Office Depot has a very poor rewards system when staff cant/wont help and thr corporate help availability is very limited. Working people have no opportunity to reach out for help to fix problems.

So
Review №43

Great visit and the staff is very very helpful and always Pleasant

Mi
Review №44

This is not a UPS Store! The Google records are incorrect.

Jo
Review №45

I went up to the door to find it locked. On top of all that i wasnt able to get my compu tire fixed.

Ro
Review №46

Everything for the office. I am now retired but like to walk the isles checking out the new merchandise.

Am
Review №47

Like location and employees knowledge of products

Ja
Review №48

Great store and knowledgeable people.

Po
Review №49

Very nice restroom facilities.

La
Review №50

The printing desk is far beyond what you would expect from a corporate store! The employees at this location rock!

Il
Review №51

This seems to be more Radio Shack 2.0, but I suppose paper and pen are going out of favor for electronics.

sp
Review №52

Great store and service!

ma
Review №53

Got results I wanted

je
Review №54

Copy section was very helpful

Ka
Review №55

Really disappointed in this store. They do not have a very good selection on electronics. Sadly we no longer have an Office Max because they merged with Office Depot.

Ji
Review №56

Friendly helpful people

St
Review №57

This is a FedEX Not UPS

Jo
Review №58

Decent enough stock

Ta
Review №59

Quick helpful service

Tr
Review №60

Cat is Awesome

Do
Review №61

Fast in and out

Tr
Review №62

Nice selection

Ro
Review №63

Good service

De
Review №64

Everything you need and more.

Ci
Review №65

Staff was awesome

Te
Review №66

Always has what I need

Ge
Review №67

It was ok

Ro
Review №68

Mgr rude

Information
14 Photos
68 Comments
4.2 Rating
  • Address:303 E Homer Adams Pkwy, Alton, IL 62002, United States
  • Site:https://www.officedepot.com/storelocator/il/alton/office-depot-2341/?utm_source=google&utm_medium=organic&utm_campaign=gmb_2341_website_retail
  • Phone:+1 618-465-0155
Categories
  • School supply store
  • Business to business service
  • Computer consultant
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • Office supply store
  • Shredding service
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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