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Thelma Ley Anderson Family YMCA
3201 TX-35, Alvin, TX 77511, United States
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An
Review №1

We recently moved to the area and wanted to start a healthy exercise routine as a family. The Thelma Ley facility does that for us-we can all go to the gym together and know the kids are safe and taken care of while we get a good workout in! All the staff is very nice and the facility is clean. Thanks so much for being a part of our community.

Dr
Review №2

The facilities are decent, although the weight room is lacking.My issue with this organization is their dishonest customer service. Before joining, they offered me and a group of my coworkers a large discount to join together, then refused to give us the discount promised when we showed up. They continued to offer us hypothetical discounts (if we bring a new member well both get reduced prices, if new members joined by a certain date they would get a free trial month, etc,) but then they would continually he evasive when we would actually try to sign up for the deals, denying they had been offered or not giving direct answers.Lastly, when I moved out of Alvin, I asked the staff person at the front desk to cancel my membership, and was given verbal agreement that it would be cancelled. But then a month later, another $30 charge showed up on my bank account, so I called them to cancel my membership over the phone. I waited through several minutes of their advertising, to get an answering machine, so I left a message asking to cancel.my account. I received no response, so assumed it had been done. Yet, sure enough, today I got ANOTHER $30 charge on my account. When I called yet again to cancel my membership, the manager refused to refund the money they had stolen from me, claiming that because I had no proof of attempting to end my membership, they would not refund my money.The bottom line is this- from start to finish, this organization has acted in a dishonest and evasive manner. The staff is uninformed, unhelpful, and disorganized. The customer service is mediocre at best, dishonest and shady at worst. Do not give these people your credit card number, they will abuse it.I have used other YMCAs in the past and loved my experience there, I am disappointed this one is run so poorly.

Ch
Review №3

I’ve been with this gym since a couple months after I gave birth to my now 6 year old. I have a 9 year old as well & they’ve always enjoyed being there in Childwatch while I work out. I don’t trust ppl with my children much but those workers do a great job & are friendly & kind. My nine year is now I’m soccer & it’s fun! The coach is great!

Sc
Review №4

Building stronger families everyday. The YMCA has something to offer for everyone great after school activities great summer camp programs great Youth Development. You can learn how to swim or play Pickleball with seniors truly a gem in our community.

ab
Review №5

The place is okay but I think the restrictions around the pool is ridiculous. Parents work from morning to afternoon and kids has been home all day during summertime. You take them to the pool and they tell you no, it is closed for classes. How can the whole pool area be closed for training. We pay monthly fees to use the amenities, why the restrictions from 5 to 7pm when parents are just arriving from work. A small part of the pool should be section off for kids to play and relax. Even when I got there there was only one person in the whole pool. Imagine that!

Do
Review №6

Swimming pool and surrounding area needs attention. Needs more water aerobics classes after 5:00when most people get off work.

Mr
Review №7

So nice the place has so many different types of machines that work out different types of the body and it has a running track in the back you can use also

Ki
Review №8

Love it! TV on machines. Plenty of open swim hours. Organized activities available.

Da
Review №9

This place might not be the biggest workout center, but it is kept nice. Has a basketball court, workout room, clean bathrooms and showers, an outdoor pool, and much more. A good place to run in for a workout after work.

Ch
Review №10

I like the changes made in the workout gym concerning my children👌👍

Fi
Review №11

Pricy for the gym. BB court not full size and always have to share with volleyball leagues. Found a gym for $10 a month, always open, so I left. Always was clean, staff was hit or miss depending (huge turnover).

jw
Review №12

This place is just appalling it’s always been kinda an issue with attitude of the employees there are some amazing employees though but some are just awful if you need a gym go to Alvin Community College

Ph
Review №13

Dont go here anymore but they have everything, very clean, good yearly rates of membership

La
Review №14

Very nice and clean.

Si
Review №15

Gym

Information
7 Photos
15 Comments
4 Rating
  • Address:3201 TX-35, Alvin, TX 77511, United States
  • Site:https://www.ymcahouston.org/locations/thelma-ley-anderson-family-ymca
  • Phone:+1 281-585-3112
Categories
  • After school program
  • Gym
  • Child care agency
  • Non-profit organization
  • Swimming instructor
Working hours
  • Monday:6:30AM–6:30PM
  • Tuesday:6:30AM–6:30PM
  • Wednesday:6:30AM–6:30PM
  • Thursday:6:30AM–6:30PM
  • Friday:6:30AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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