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Cell Repairs Plus
4404 McClellan Blvd, Anniston, AL 36206, United States
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Le
Review №1

When I’m at the mercy of anyone, I pray they’ll be decent and sincere. From the moment I walked in with my malfunctioning iPhone, John explained every option I had, what those entailed, and schooled me on quite a few facts about Apple that I had previously overlooked. That’s what I want. Not only did John fix my issue, the data I didn’t have backed up to the cloud was still on my phone. Incredibly fast, informative, and fair. Will I be coming back? Absolutely! Have an issue with your phone? START HERE!

Ch
Review №2

The guy was very polite and helpful. Had a good conversation while he fixed my Nintendo switch. That i tried getting repaired somewhere else and they stripped the screws trying to open it with the wrong driver. He was able to remove the screw and replace it and unfortunately the headphone jack that had a broken headphone plug glued in it from the previous owner wasnt salvageable he had a whole new board for the headphone Jack and card reader so he quickly replaced it at a fair price. While letting me watch him do the repairs. Now it works like new. I will never go anywhere else again. Thanks for everything .

Ma
Review №3

DO NOT USE THIS PLACE!!!Took in my Galaxy S7 Edge after I dropped it and screen turned green and flickered. Everything else was working great, including charging.Was told it needed new screen. Paid $230 with my debit card and was then informed that there would be no warranty. Got an email receipt.Got my phone back a few days later and it was down to 1%. So I immediately tried to charge it and got an error message that the battery temp was too low to charge.Went in the next morning and was told it needed a new battery because old battery would not charge new LED screen (which I should have been told on first visit). Paid $60 MORE. Also told there was no tax since I paid with cash and was not offered a receipt nor one by email (like previous time).My husband picks the phone up, tries to charge it and gets the SAME error message.He calls them and is now told that the motherboard is probably bad and it needs a new one. NO FLIPPING WAY was I giving them another dime!!I am out almost $300 and STILL have no phone to use!!!They basically just took my money and did not fix my phone.I DO NOT recommend this place AT ALL and will be contacting BBB!

Ki
Review №4

Best place around! Easy to get affordable phone repairs! Much appreciated! They are knowledgeable and make it stress free

Li
Review №5

It’s was so great he got my phone and fixed it right when I came in! Definitely recommend you to come here!!!!!

Do
Review №6

I broke a headphone jack in my phone. Jonathon took my phone to the back and removed it while I waited. It took him less than 5 minutes. I highly recommend them.

Bl
Review №7

Although my phone was repaired, I will not recomend them. I do not trust businesses that ask for payment up front and then tell you they have a no refund policy if their service comes into question. Just because you call something a store policy, does not make it legally or morally correct.I award this business a negative one star rating.

Ma
Review №8

Very pleased with screen repair... Was concerned after having to pay total up-front and not receiving a printed reciept or anything in hand to show I had a phone under repair... I felt it was pricey, but the job was great... 👍🏾

Ja
Review №9

Best prices in town. Love them

Sa
Review №10

Great service they were really nice And great price to get my screen fixed all over great experience 10/10 wil go there again if I have any issues

Ma
Review №11

I was pleased with the results of their service but was uncomfortable being in the store since none of the employees wore a mask while I was in there. There were also customers without masks. I had on a mask but was asked to stand closer than I was comfortable with to answer questions. I’m a senior at high risk for Covid and would appreciate if the staff would take that into consideration to protect all their customers, not just seniors. I came to the store at the recommendation of another senior. We all need to do our part to end this pandemic and save lives.

Mi
Review №12

Great, Quick, Friendly and affordable. Would recommend it to anyone! Go support a local business.

Ca
Review №13

I needed a battery repair for my iPhone 6. Called and made an appointment since it was the closest place. I was in and out of Cell Repair Plus in less than 10 minutes from start to finish.

An
Review №14

WOULD NOT RECOMMEND! Lets begin by saying that money is not an issue but after calling around they were the second most expensive. Anyways I decided to go to them because over the phone they guarantee that the part would be in the next day (around lunch) and that the repair itself would only take 30 minutes. They said they would only order the part if I paid half the price. They recommended that I pay half price over the phone so they can order the part and bring my phone once it came in but I couldnt do that because Im 39 weeks pregnant and I work two jobs so I left home immediately after getting off the phone and drove there, an hour plus drive, just for them to tell me that they didnt know if they would open tomorrow because of the weather. I was already there so I paid the half-price and left my phone. I called them the next day to see if the part was in and they said it wasnt. THE WEATHER DID NOT GET BAD AT ALL! So the following day (which would be today) I called around 12 and the man told me that my phone would be ready at 3 so I went there after work and when I got there it was after 3. The woman was there alone and said that they had gotten really busy today but he had to step out for a bit. She went to the back and came back out front and told me my phone was apart and that he would return shortly, that she would give me a call when it was ready. I was not going to drive another trip up there so I went and sat in my car. He arrived less than 5 minutes later (I think he was inside the entire time cause I never heard another car pull up nearby) They told me my part was still not there but the delivery truck should be there in 30 minutes. I sat in the parking lot and fell asleep but while I was awake I never seen a delivery truck come. Before 4 they brought my phone outside repaired. So basically I feel like they were giving me a run around about MY PHONE when they could have told me from the beginning and I wouldnt have wasted my time. When I dropped my phone off I remember giving the girl 3 $20 bills because I did not have changed. I shouldve left when she gave me my phone outside but I believe in Karma so I told her I needed to pay the other half. I gave her another 3 $20 bills. I told her I needed $10 back and she said no the remainder is $55 so they got over on me for $5. At that point I didnt care because I was running late for my second job. Instantly after looking at my phone I felt like the screen may be tinted nothing looks the same, everything is dull. I didnt care because I wanted to purchase a new phone soon anyways. After further use Ive noticed ripples in my screen. I feel like this will cause a problem in the long run so thats why Im leaving such a lengthy review, because if and when its does I will be back for my money. Screenshots included circled rippling. (Couldnt figure out how to post the screenshots

Br
Review №15

Tremendous repair shop! Very timely also very knowledgeable! Top of the line in my opinion! Highly recommend!!

Wa
Review №16

Laid back atmosphere. Had 2 repair jobs completed here with zero issues. Fast service. Highly recommended

Br
Review №17

Was quoted one price, called the next day and was told it would be an extra $20 for overnight shipping even though the day before was told it would also arrive the next day for repair. Ended up taking over a week to come in and so when I dropped it off I requested the extra fee be refunded. Guy took an attitude about it but agreed. When I picked it up the next day I asked if it had been refunded. The woman told me I was ridiculous and just handed me a $20 bill Extremely unprofessional.

Ad
Review №18

Has there hours for Saturday as open till 2pm. But when I get there at 12:00 there is no lights on door locked and closed!! Just wasteful and disrespectful to waste someone’s time, money and gas will not recommend nor try and go back again!!

Mi
Review №19

This place is amazing. Good service, and very nice people straight forward with the point. 30-45 minutes and boom they are done. Very cheap too. 10/10 recommend.

An
Review №20

Fast repair and friendly service! First replacement screen ended up being defective and thankfully I realized it before leaving. He put a second one on quickly and with no charge. All their repairs are warrantied which is great. It was also super convenient for them to be open on Saturdays which is the only day I could get down there. Would definitely recommend!

Cr
Review №21

Wow, blown away by the prices, friendly atmosphere and the professionalism. 100% recommend. Fast service and affordable, thanks y’all so much!

As
Review №22

I love this place! There is no better place to do business when it comes to phones. Buy sell trade or even repairs. Best prices and customer service by far.i wont be doing business any where else from now on!

Ca
Review №23

Just left cell Repairs +. Had a great experience Got my battery replaced in my iPhone I was in and out in about 20 minutes great bunch of people didn’t try to sell me what I didn’t need I’m very well pleased!! I will be recommending cell repair + to my friends thanks so much Jon !!!

Ta
Review №24

I shattered the back of my phone a few days ago. My deductible with my phone carrier insurance was $200. Jonathan fixed it for me for $35! Awesome service and business!

Lu
Review №25

Honestly hands down amazing work in record time. With unbeatable prices. They have fixed my phone on multiple occasions. Screen or battery have never been disappointed. I recommend them if you ever have any issues with any device.

Bl
Review №26

I had a great experience,great customer service. This store was the only store to have my parts in stock. They had my phone fixed in 20 mins and they were the cheapest. I highly recommend CELL REPAIRS PLUS

Ri
Review №27

Best cell phone repair in the area! I have used this place twice and Jonathan is an extremely honest guy who is very professional. They have great customer service and are speedy with getting the job done! We are blessed to have such a great business in this area!

Ha
Review №28

Total scam. First you pay 40 dollars to get the phone evaluated which was not explained from the start, then another hundred for a potential repair not a guaranteed repair mind you! I should have just got a replacement from my phone company for a hundred. I was trying to get my contacts. What a waste of forty dollars time and potentially wasting a total of140 dollars with no guarantee! He must pay for reviews as he is not credible or honest! Unbelievable, he is still in business! Don’t trust anything he says or states! Go elsewhere, anywhere but there! Trust me there are far more reputable honest folks that charge the right amount to start and either can or can not do the repair.I am reporting him to better business bureau for his deception and dishonesty.

Ch
Review №29

Went there for a small repair to my daughters phone, wound up being a customer for life. Technician was polite and knowledgeable. He even talked directly to my teenage daughter, telling her some proper behavior to adopt in order to not have her issue again. Super impressed and happy.

De
Review №30

These guys are awesome! They have done 2 iPhone battery replacements that went flawlessly. I had problems with finger ID reader, the staff looked at the phone twice with no charge. Bottom line, they want to help you and actually care about their quality of work. They are nerds, but geeks with good customer service. Give them a chance, they do good work.

Ke
Review №31

Great service. Had an emergency situation. They had my cell phone repaired within the hour, and very reasonably priced. Highly recommend!

Bo
Review №32

Great place and amazing techs! Super friendly and easy to work with!! Fixed two of our iPhone screens ❤️

Mr
Review №33

John, Nina, and Jacob are Frickin awesome!!! They came through above and beyond in customer service/care and way more than helpful in every subject. If I have more cellphone problems in the future I know who to call and where to go. These guys are more than awesome!

Re
Review №34

The first couple of times I’ve come here, service was excellent. If you just so happen to have an issue, just talk to Jon. He will certainly take care of you. Thanks Jon!

Ke
Review №35

Great service and very professional. Pricing on repair are very fair as well.

Ja
Review №36

Excellent service. I can’t brag enough. Fixed my phone quickly and for a fair price.

Ri
Review №37

They are awesome and willing to do what they can to help. Kelsi was friendly and a great help

Be
Review №38

Great place to do business with.

Da
Review №39

My experience with the guys here have been great. They get parts in quickly. Their work is great quality, and their prices are fair.

De
Review №40

I recently visited your store and spoke with Jonathan, which by the way was so informative and super nice!!! I have an iPhone that I could not hear anyone when making a call. They went in and reset my phone and actually fixed it immediately!!! They didnt charge me anything . Kudos to Jonathan and his team. Thanks so very much. Awesome experience!!!!!!!

Br
Review №41

They changed my iPhone battery very quickly and it seems to work great and for a reasonable price compared to some other places. I would recommend.

Ta
Review №42

Love, love, love Cell Repairs! Jonathon is awesome and I couldnt ask for better customer service. Hes repaired my sons IPhone SEVERAL time, while we wait, and hes always fair on repair costs. We wouldnt go anywhere else.

Kr
Review №43

Hey Guy’s this place is fantastic if you need any screen repairs or any repairs period holler at John he is awesome!!!!

El
Review №44

They are awesome and they help better than the AT&T store. i love them!!

Br
Review №45

They were very fast and professional. Will definitely use them again!!

Ka
Review №46

I was skeptic of my phone showing any improvement, and the problem I was having was dismissed at Verizon to refer to Cell Repairs Plus. My preference to fix my phone rather than switch to something else was taken into account and the service was efficient, even generated interest and enthusiasm in handling my problem easily and with focused attention. To the extent of simple refinements needed to improve the utility of my phone and enhance its effect, results youll get at Cell Repairs Plus support virtually all the competencies that are essential to the business provided in repair solutions.

Oc
Review №47

I have never had a bad experience here! The owner always know exactly what the problem is, fixes for a reasonable price, and has my phone fixed within minutes! Also, he is always friendly.

Mi
Review №48

I highly recommend this business for great service. My phone was fixed within a few minutes and the costs was awesome. I saved hundreds of dollars. Thanks. Lou

Am
Review №49

Guys are awesome. Thank you so much for your help and kindness. If you need help with or repair anything phone,iPod, ANYTHING !! They can help you with it. Great place!! Thank you again

Jo
Review №50

Excellent customer service and excellent repair time!!!Go check them out😇

Br
Review №51

Wonderful and speedy service!! Also found a perfect new life proof case which he gave me $20 off! Highly Recommend

Pe
Review №52

Great customer service!! Very prompt service. Nice owner. Helped me with a problem that couldnt be fixed anywhere

De
Review №53

The friendliest and nicest customer service i’ve had to encounter

Ho
Review №54

Absolutely am grateful for them . Very nice people as well

Ja
Review №55

Great services ..will recommend them to everyone

LE
Review №56

These guys really know their stuff and are very helpful. Great service.

El
Review №57

As soon as I came into the store I instaly receive great service... I was phone less for 2 weeks and they got me back running!! I recommended yall to come to CELL REPAIRS they will hook you up!! 😍😘😍😘😍😘

Ty
Review №58

Great place for a great price ! I would definitely recommend this place to anyone. Definitely going to go back here if something elses wrong with my phone. Thank you !

Lo
Review №59

Couldnt be happier with the service and the quality if the work.

Fr
Review №60

Had a iPhone 6s plus and they really came through and fixed it havent had a issue at all great service and prices

Te
Review №61

Fantastic service and great management. Fixed everything in a timely manner and delivered a quality repair on the day promised. Camera was broken for a Samsung S7.

An
Review №62

The service was great! Please go see Jonathan and Susan for all your cellular repairs. They are great!!

Ta
Review №63

They was Rude

Mi
Review №64

Great service. Highly recommend. Ready in no time.

Ma
Review №65

Not good.

Ch
Review №66

John has helped me on multiple occasions! Very much appreciated the friendly service!

nc
Review №67

Fast, quality, reliable, and great customer service.

ja
Review №68

These guys are so awesome! Reliable local buisness! Support local!

An
Review №69

The most nicest man I know in this type of business. He is always helpful, very good at what he does. He was able to repair an Xbox optical drive that I had worried I would break. We always come to him and I thank you sir for all you do. Everytime. My boys will be very greatful! 😄

br
Review №70

They did an excellent job repairing my phone screen.. they are super friendly and helpful I would recommend all my friends to use them

K
Review №71

Very Satisfied with lens cover replacement!

T'
Review №72

They were very friendly and fixed my cracked screen in no time.

Id
Review №73

Brought in my transmission control unit(computer) out of a 1990 accord for repair got me taken care of and at a good price.

De
Review №74

Great customer service in and out in less than twenty minutes

Mi
Review №75

These folks did exactly as promised and when promised, correctly. Cant beat that.

Kn
Review №76

Good service!!! Replaced my phone screen works great

Ar
Review №77

Mr John from Cell Repairs Plus is the best , gor me straight less the 5 minutes. THATS the best quick service Ive ever had thank you Mr John .

Je
Review №78

These guys are great!! They fixed my broken screen perfectly!

Be
Review №79

No comment.

Sh
Review №80

Great service. Quick repair

ma
Review №81

Absolutelly fanftastic!!!! Got my phone taken care of real fast!!

St
Review №82

Great phone repair shop.

Br
Review №83

My experience was great very helpful

Hu
Review №84

Loved it!! He is great

Ro
Review №85

Was having trouble with my phone pop in spare of the moment less than five min tech check my phone had it repair n fixed in 20 min God Bless yall .

Be
Review №86

Did a great job! Nailed it!!

Ha
Review №87

Wonderful experience, helpful for the novice!!!

Ra
Review №88

Great

R
Review №89

Crooks

Ji
Review №90

Awesome!!!

St
Review №91

Helped so much!!!! love the service!!!!!!

TE
Review №92

Awesome!!!!

Ja
Review №93

Thanks!!!! Great!!!

Gl
Review №94

Awesme

Information
25 Photos
94 Comments
4.8 Rating
  • Address:4404 McClellan Blvd, Anniston, AL 36206, United States
  • Site:http://www.cellrepairsplus.com/
  • Phone:+1 256-322-6349
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer store
  • Computer support and services
  • Computer training school
  • Electronics store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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