Stepdaughter did her classroom classes December of 2019 and then the world closed down. Now they are telling us that you have to go on the website to schedule road lessons. Road lessons on the website are booked through the end of 2021 according to the website. So are they trying to say that even though weve PAID IN FULL...$1,000...for all of their classes this kid will not be able to take road lessons and get her license until 2022??? PAID IN FULL over a year ago... Called for a refund to send her somewhere else and they said they dont do refunds. $1,000 paid in full. Horrible, HORRIBLE driving school and HORRIBLE customer service. Go somewhere else if you want your kid to ever get their road lessons done and their license.
We paid in advance for lessons. Through this pandemic we are unable to schedule an more the 1 every couple of months. Also, our child was in contact with another student at school that tested positive for Covid-19 and had to cancel. Charged us $50! Cant call .. phones dont work.BAD SERVICEBAD CUSTOMER SUPPORTBAD BAD BADDO NOT USE AAA
ABSOLUTELY AWFUL!!!! Rude and unhelpful. I called the main number for the school and the FIRST question I asked is if my daughter, who has a mass permit, can take lessons at the Cranston, RI location. They assured me that she could. Fast forward to me running to the bank for the $300 and standing in line for 2 HOURS to have the branch tell me they have no idea. CALL AAA again and they told me that she CANNOT take lessons in RI!!!! Waste of my time! Thanks a lot!!! Glad Im not oyt the $300 too!!!!!!
Probably the worst driving school in the area--instructors who dont give a damn about the students, exorbitant prices ($800+ are you kidding me?), and a stingy regional manager/coordinator.Avoid at all costs--youd be better taught by your great uncle than by any of the so called driving instructors here. After requesting so many ridiculous, state-mandated driving and observation hours, somehow I still didnt practice enough with parallel parking. OK, fine--why not call and see what they can do? Response? Totally refused to acknowledge my situation. They saw parallel parking was on the record and therefore, completed on the road. They offered no extra practice.So I failed the road test on my first try. Miserably. (Thanks AAA!) Practiced for 2 months using YouTube and my own personal determination, and I passed the second time with flying colors.All in all, terrible school.
After Waiting 2+ months with promises of lessons. We were informed they dont have room now. What a joke. Talk about leaving your customers out to dry. (and rude about it)
The Rhode Island teaching is mad nice