The most vile and disgusting people here. They do not care about you or your pet. My four month old puppy died due to their lack of care and I genuinely wish the worst in life for these people. You’d probably get better results treating your pet yourself with a blindfold on.

The vets and vet techs were so compassionate and thorough. I wish i lived closer!

Today we had to put my dog down, the vets here made us feel so much better (two girls, one has blondeish hair with glasses and one with brown hair, i don’t remember their names today’s been rough). they checked in on us every few minutes. stayed past when they were supposed to clock out just to attend to us. they were very honest about their thoughts and the process (which was very appreciated), told us to not worry about paying today and they’d just mail us the bill as well. thank you guys for making such a horrible day at least a little bit bearable. you will never know how much it means to my family, especially me. thank you for everything. i know you guys did as much as possible to save my baby.

Really talented vets, affordable and got my exotic pet Tegu fixed

Awesome people here! Gave them a call about a possum I found injured in front of my house and made a road trip to BR to drop him off. Friendly and knowledgeable. LSU has some great veterinary students!

It was sad putting my puppy down, but the people there comfort me and felt my pain. And I thank them for that...

I’ve always had a great experience with our two dogs and the community practice but since the construction started and the drop off system was instituted it has been chaotic ever since. You don’t have an actual time of appointment (so you have to take off of work all day), prescription meds are not ordered and delayed, and the staff is clearly overwhelmed with the amount of work at the front desk (or should I say HALL?). I am seriously unpleased with the delivery of care here and unfortunately need to find a new vet for my dogs. Not sure what happened. I used to really love it.

The security staff are rude and ill mannered but the medical staff are very kind and curtious and very mannered. And they took care of my bestfriend and put him out of his misery. Jesus was struck by a car and needed their help and they was happy to help him. RIP JESUS, LOVE YOU BRO🤛

Great service. Our cat loves the staff.

Building under construction, service is still great. Thank you to the exotics staff.

This place is for students to practice on veterinary. They are not experienced and will run every possible test on your pets because the goal of the school is education instead of treating your pets. The information below is related to my dog’s experience a few years ago.My dog’s back legs got paralyzed at midnight, and I had to take her to an emergency care. I misperceived this place to be the best in town as it is associated with LSU. I was told it was likely to be a disk disease and a surgery was needed the next day. I signed the paperwork and was told the cost would be 3k to 4k. Although I felt it was overpriced without provided with an itemized estimate, I still went ahead because I wanted the best for my dog. No update the next day until I called and found out they did NOT perform the surgery. They said they found a BB bullet in my dog’s body (before I rescued her) and it messed with the MRI results. Should not you tell me right away that surgery was not performed before I called you at the end of the day?! Do not you think it was important to a dog parent? If I did not call, what would you do then?Then, I was told they did not find the disk, but instead a lot of information on the spine. They suspected it was tumor and did an biopsy. I was told that the results would be ready in two weeks. In the meanwhile, my dog was in hospital, in an ICU room as she could not walk. I was not informed what they would do or the cost of the ICU room at all. I waited for two weeks, and I reached out again for the results. All I got was the result was inconclusive because my dog was a special case. I asked what would be the next step. They told me to order another biopsy, and they suspected they did not cut deep enough to get the sample. I was upset and firmly said no. Don’t let my dog suffer even more if you could not just do your job right. They finally seemed to find out that they could not rip me off anymore. They dismissed my dog. Guess what, I received a $5,000 bill! Wow, should not you tell me upfront?! Don’t even bother to tell me?The only reason I gave them one star is because they did not let me dog die. At least I still have her. Otherwise, I will give a zero if Google allows it. I was stupid to trust LSU vet. I decided to take my dog to other places. I asked LSU vet to fax or email my dog’s record to the other vets. It was a hassle! They always said okay on the phone but just did not do it. By the way, I paid them in full so that just no need to deal with them anymore. I called again, they were like I had to sign sth to get it fax. Being a dog owner for 9 years, this was the first time I heard I had to sign sth to fax my own dog’s record to a vet I was using. I signed and sent written email with my full name. Guess what, they ignored again! I ended up spent a few hours in the hospital to get the printed record. What bad customer service. If you don’t fax record, just say it! Don’t pretend you will help but you just dont care.Later on, I tried three different vets, they all reached to the same conclusion: my dog possibly got a bad infection that happened suddenly. The vets were shocked when they saw the tests LSU vet performed on my dog. They felt bad that I had to pay 5k. My dog is healthy, running around freely now. Other vets fixed the problem effectively with a few injections. I told every friend in Baton Rouge just don’t go to LSU vet. Very unprofessional operations. It’s hard to talk to a vet there. I can mostly reach to technicians and always got answers that Dr. XX’s team will discuss your dog’s situation and get back to you. Of course never heard back. This is about my dog’s life. If you want to use it as your educational opportunity, treat your customer with respect! Meet your customer, take time to explain, and be transparent on your charges. This is basic and the rest of the vets all will do this. One last thing, I have the right to let you fax my dog’s record to another vet. You should not ignore my legal right.

Very caring and confident they could help my pet. Very professional

Very professional involved people. Knowing the options we had and gave us and explaining our options. The only reason I didnt put a five star rating is because they took my flying squirrel from me that my cat caught. Its against the law to have a fly squirrel but they could gave me.the option to release back to it home in my backyard. Lol

Our border collie Tabasco was diagnosed with Lymphona and we have been bringing him here for 5 months - the doctors and nurses are great, and have really helped out or dog.They really know what they are doing and really care.

Very friendly and helpful. I top my Boxer because she has a growth on her eyelid. The staff came to the car and got her and the doctor called once she was evaluated. My baby was brought back to the car and I was able to pay over the phone. Very efficient. Now just waiting for the test results.

We went in to drop off a female cat and her kittens and they kept telling us how if we left them they may euthanize them and were very rude as if it was an inconvenience for them to do their job would not recommend going there they are very rude

Highly recommend. Even though it was strange to pull up to a tent and have someone come take my daughters dog they were so kind and took excellent care of Pepper. I thought we would have to pay an outrageous price for using a 24 hour vet but I was so wrong. The cost was way under what I expected to pay. Thank you to Sarah who took care of Pepper and kept my daughter calm with her knowledge and keeping us updated. Also big thanks to sweet young lady that did our intake over the phone for staying on the line with me as she helped me find my way to the hospital. As scared as we were last night I am so thankful for all who helped make sure Pepper was ok. Nice touch mentioning she was all snuggled up in a fuzzy pink blanket.

Excellent care for my dogs. My only complaint would be the cost. It is quite expensive, even with a student discount.

This place is absurdly expensive. They are basically robbing people in need.

This is the place for cutting-edge pet medicine. Period.

Awesome staff members, everyone here were very compassionate about our animals.

Our dog was sick for over 2 years, and they did an excellent job diagnosing his issue.They were very honest and open and gave us all the options available for out little buddy.They are on the expensive end, but as with most things, you get what you pay for.I highly recommend using them for any pet needs.

I had rush my girl there took her in kept us up to date .. we end up let her cross the rainbow bridge ..

Not only great veterinarians, you know your are contributing to future veterinarians education

LSU Vet School Small Animal Surgery Center is a great place! The staff and vets took wonderful care of my dachshund. She had an appointment within 24 hours of us calling and she had surgery the next day to remove a herniated disc in her neck. They called us several times a day updating us on her condition and we were able to get her out of the hospital sooner than anticipated because she was so well cared for and recovering quickly.

My little Lhasapoo Milan was checked into the small animal hospital on June 29th near death. She was vomiting, had bloody smelly poop, was not eating, had a high fever, low white blood cell count and very lethargic.As soon as we arrived they immediately came and got her (no entry due to Covid). She was brought to the emergency room ICU and immediately was given things to stabilize her. Her care was transferred to an internal medicine doctor-Dr. Sparago. Dr. Sparago was great! We know he did everything in his power to make our little girl better. He gave us daily phone updates on her condition and care. Today our Milan is home and recovering. We are so very grateful for the hospital and the efforts of the entire staff responsible for her care.

I had a beautiful cat who needed physical therapy because she had a hip replaced. The wonderful people who work at the clinic were so caring and took a great deal of care with her. We even tried aroma therapy and acupuncture at their suggestion and her quality of life was greatly improved for the time she had left/Even when it was time for her to leave us the clinicians made us so very comfortable. Thank you, thank you for all you did.

You know that youre dealing with people who are interested solely in your money when the first thing they say to you when you walk through the door carrying your pet is, You know theres an automatic $90 consulting fee? These people stop just short of extorting money from you. They wouldnt do anything for my dog until I coughed up $400 (in addition to the consulting fee) right there on the spot.Ive used several veterinary services in Baton Rouge, but the LSU Vet School was the absolute worst, hands down. One would think that a veterinary service affiliated with the flagship university would be top notch, but that is not my observation. Words arent sufficient to describe what a horrible experience I had with these people.They are grossly overpriced, to begin with. On top of that, their billing/accounting office cannot get billing correct. Whether deliberate or accidental due to very sloppy procedure, it is more than annoying to continue receiving a bill for service already paid for. The final indignity is that I wasted my money because the doctor there completely misdiagnosed my dogs problem. In that regard, it was like dealing with a second year veterinary student.I will not take an animal there ever again. I absolutely despise the LSU Vet School and can only hope that the veterinarians they churn out are better people and more understanding human beings than the ones who actually work there.

I was glad to find a place that wood take in a little bird, that need help.I hope it services and can be returned to the wild, if not be given a good home. Ronald

LSU School of Veterinary Medicine has proven to be very capable of improving the quality of our adored epileptic 6 YO Great Dane mixed dog. Specifically, Dr. Ryan. She is about to start a cancer treatment and much as I do worry; I have faith in the whole team of the LSU School of Veterinary Medicine.

In it for extraordinary money is all. They dont care about the animal just money. Had a pup get hit drove 4hrs to get here. Was told no money on a deposit but $800+ just to admit. Was told surgery was $3000 to $6000. The next day they needed $3000+ upfront and $5000+ within 30 days. Thanks for nothing.

Very attentive and informative. Kind and compassionate.

I was devastated one of my beloved dogs became ill out of no where after driving in to town on a vacation. I quickly resorted to LSU thinking if anyone would know what was wrong they would.. Many test were run. Even repeated over an over that were just done. They didnt care it wasnt their money and knowing how desperate people are we do anything to save our angels. The tab was running up higher and higher and they had no clue what so ever was wrong.. I walked out of there with my baby who died in 3 days, and a $5,000 with absolutely no answer at all.. I am sickened by what took place and still believe to this day she could have been saved.. It is not the LSU I remembered from years ago.. Its all about money now and less about caring.. I didnt like the lackadaisical attitude at all.. These animals are more like children to most of us and we expect your all and if you cant give us that you shouldnt quit now. Makes me sick.Today knowing much more on my own I relaxed she was having trachea collapse being a tiny YorkieHow in the hell could they not think to check for CT? It s very common in this breed and all the symptoms were there. I consider this vet total incompetent to be teaching anything. I lost my sweet baby for nothingI will never get over it.

We brought our Labrador in after hours--and on a weekend--and we were very happy with how quick and friendly the staff was. Our vet who did the examination was helpful and spent time with us (my daughter was with us and was upset) and it all ended well. Had no idea LSU had a roundcthe clock clinic like this.

Love the care and compassion. HATE the tactics. Had a $4,000 that we were paying monthly on with interest. However, despite interest being paid AND notes, had difficult deadline that they placed upon us. Wont be inclined to use them again. Super expensive.

I was quoted $3200 for a surgery on my dog’s leg. I agreed to the price. I was VERY clear, and asked if that included EVERYTHING before i agreed. Then after the surgery was completed, the price changed to $6000!!!!! Apparently they chose the wrong screw and plate size and my dog had to have surgery twice without my knowledge. At least that’s what I’m told! I was treated so rudely and poorly by the administration. I’m 100% convinced that they are scamming as many people as they can! BEWARE!

This is very specific to -Internal Medicine-, the other departments have been excellent. Unfortunately they have me over a barrel with my dog. They have poor bedside manner, clearly do not communicate with each other, and basic things a pet owner needs to know about their animal seem to get lost in the mix. Theyve been really unhelpful doing even basic things and will often cite theyre busy. I am too, and I shouldnt need to call 4 or 5 times to get some paperwork filled out so I can get the medication I need for my dog. Id love to contact whomever is in charge of internal medicine, but I have no idea how to go about that. I cant be the only person with this problem.

Amazing Veterinarian school in Louisiana helping Veterinary students to learn how to properly care for all species of Animals.

Huge marks for professionalism and great care, low marks for response times. My frenchie has two congenital heart defects, which mean expensive tests and treatments on the regular. While getting through to the small animal clinic is tough (they have a lot of patients coming in from all over the state) once we were booked with our appointment, everything was fine. The cardiologist (Dr. McGee, I believe) whiteboarded her condition to help educate me around what was actually wrong -- demystifying what I thought was an alarming condition in my pup. I was encouraged to ask as many questions as I needed and walked through her answers with professionalism and support. That meant so much to me. She was able to get us on meds ($12 per month) and ease the stress my family had been managing for almost 2 years. The best part was that the echocardiogram test, which cost me $800 in Oregon, cost a little over $500. Which is not cheap, but so much more manageable for a dog that needs frequent tests. Highly recommend LSU if you have a specialized issue that you need support with.

Left my dog at the LSU for surgery for an ulcer on his eye...The staff has been very helpful and my pup is doing well....The Doctors have been very helpful!!!Im very pleased...

DO NOT BRING RATS, MICE OR ANY OTHER SMALL ANIMALS!!!!!!I would give no stars if I could. My experience today was terrible. Yesterday I called to see if they could board my 2 week old rats. Their mother was hurting them so theyre being bottle fed. I explained this to the receptionist. She told me to drop my rats off the next day, no problem. I told her how old and that they were still being bottle fed. I drive over this morning which is an hour away, sit in the waiting room for an hour just to be told that they cant board them. I had a flight today. I told the vet this and then told him that a couple of the babies have inflamed stomaches and he told me some make it, some dont. Obviously did not care about the wellbeing of these animals Ive been trying to keep alive for the last couple weeks. Then after all this they charged me for the visit, a visit to tell me that they cant take care of them. I tried talking to the receptionist and she ignored me as I stood infront of her for 5 minutes. One of my babies passed because of the inflammation. Thanks for helping LSU.

I love the work you did with Molly the Pony. Please keep up the great work you do.

Everyone was so caring and supportive in a very difficult time.

They are a complete rip off. They want to charge me dam near 289 just to walk in the door.

You may want to reconsider taking your pet to this hospital, my wife and I live 2 hours away our cat has an issue with his sinus (really bad running nose so my wife drives over because we had heard they have the means to treat our pet ....6 hours later they come to her and tell her it could cost 2-3 thousand dollars and this is before they have even looked our pet just a random number based on a guess of what they might have to do and here is the worst part they want the money up front minimum 2 thousand dollars or take your pet with you at 8 oclock at night....HANDS DOWN THE WORST PLACE TO BRING YOU PET !!!!

*****WARNING .....LSU SCHOOL OF VETERINARY MEDICINE IS ADOPTING DOGS FROM THE LOCAL SHELTER AND USING THEM FOR THEIR EVIL TORMENTING AND ABUSE.

Great vet

Very satisfactory

Great structure and caters for domestic and wild animals