This is an example of an infant parents worse fears. If you are looking for infant care, run away from here. Not a loving and caring environment. Staff turn over in the infant room is ridiculous. Two teachers were there during my tour in June, two different when we started in August and now two different at this time--the end of September. My childs first experience of daycare at 5 months old--never had a diaper rash. Less than two months later and she has had 3. I expressly told the center that my child never had a pacifier and not to give her one. About 6 weeks into care and they send me a picture through their app with a pacifier in her mouth. Three to four days a week at pick up, my childs face is covered in dried food or dried snot (I started taking pictures each day to keep a record). At pick up today, my congested infant was sleeping in a crib with the air conditioning blowing directly on her (her arms were cold to touch) and her face and mouth was covered in dried up snot. Everytime I address a concern, my child seems to suffer some worse fate by the care givers. Its hard to find infant care openings, please dont get stuck with this place--having to wait for a spot to open up somewhere else. If I could give this place a negative amount of stars, I would.