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Family Dollar
1135 5th St SW, Charlottesville, VA 22902, United States
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Comments
Me
Review №1

Good store to shop at just you have to wait a while to check out sometimes and the parking lot is very difficult to get out of. you have to cross three lanes of road when turning left out of parking lot

Yo
Review №2

Family dollar is awesome, I love shopping, there is very cheap not to expensive.

Je
Review №3

I went to Family Dollar. I found the items I was looking for. The employees are very friendly and I was very glad to shop at Family Dollar. I hope you will shop here 2 and I hope your experience is a good one 2.

Ir
Review №4

Theres a lady name Joy who works there. She is highly dedicated and committed to her job. She matches her name full of Joy. I always look forward to seeing her when I come in there. Today although the line was long primarily because she was the only one working, she handled it well in good spirits and in a fast manner. She is a great asset for the family Dollar. A promotion is needed. Thanks for having her there.

Ka
Review №5

Love to buy my Grand children arts and crafts supplies from here as well as my DIY supplies.

Ka
Review №6

Cashier was talked ng to her friend standing on the side of reguster. Rang up items I retrieved my receipt didnt say thank you. Until I said thank you

Le
Review №7

Very large , well stocked store. A bit over crowded but fine. Good parking and helpful workers. There are mens and womens bathrooms on premises. Pretty good sized $1 only selection.

Ru
Review №8

There is always a wait for a cashier, whi h is ok but last time the line was all qay down the asile and only one cashier and she was closing at 2pm and had an attitudeAlso cant get answer phone

De
Review №9

I came into family dollar and bought a pack of candy. As I was browsing, I felt uncomfortable due to various social cues from an employee. It seemed like the employee was suggesting that I was stealing. I was with two other individuals and they also felt uncomfortable. I overheard the employee mentioning the dish aisle, and that just so happened to be the aisle we were in. Soon after, the security guard came on the intercom and began an announcement about video surveillance and stealing products. Very abnormal. Ive been into this family dollar multiple times and theres never been an announcement like this. As I was leaving, the same cashier was checking a customer out and would not stop staring at us walking out the door. I am completely and utterly disappointed in this service that I received at this family dollar and I probably will not return. I go into many other stores and I am NEVER treated in this manner. The cashier who was exhibiting these social cues name was Connie. I would suggest that Connie take a discrimination awareness training course. Id like to say that I have NEVER stolen in my life and the fact that I was treated in this way is abhorring! I have no idea why this woman felt threatened by us. I was very friendly when I was greeted by another employee when I initially walked in.... Im very disgusted and disappointed.

Lu
Review №10

This store is militarized with a remote agent barking to employees at the cash registers over the loudspeaker periodically to remind all shoppers that they are being watched. I understand that loss prevention is carried out by most retail stores, but this is EXTREME. It is a creepy experience to shop here.

Ca
Review №11

LOVE SHOPPING AT FAMILY DOLLAR PRICES ARE GREAT FOR MY NEEDS

Lo
Review №12

I was in the store this past week, and the service was VERY poor. I asked to speak to the store Manager and was told she was in the store. Could not find her. Only one cash register was open with at least 10 customers waiting. As I was leaving the store she was in front of the store smoking and on her phone. She was there when I went into the store. The line to check out was long and yet she is outside on break? I was told her name was Lisa. On a previous visit, she was in stock area with an employee an older white gentleman socializing and when I asked both of them a question, she dismissed me like I was not worth her time.The previous manager was always in the store helping the cashier or stocking the shelves. I hope someone at corporate looks at these reviews.

Am
Review №13

I needed antifreeze it easy to find and I was in and out

Me
Review №14

Had what I was looking for. Nice customer service.

Te
Review №15

The family dollar store is the kind of store that has grown from just house hold stuff. And now has groceries as well as clothes to anything you may need .

Ti
Review №16

Decent selection. A bit of a mess though

De
Review №17

A very nice store, love to shop there.

Si
Review №18

The workers are rude, cut people off, wouldnt accept unopened merchandise to be returned, and refused to sell wanted merchandise.

Ly
Review №19

This store has the rudest employees, way over priced merchandise, and EXTREME security measures. I hate this place!

to
Review №20

Not a dollar store. Just a small crowded Kmart.

S
Review №21

Very nice ! Great customer service

Ga
Review №22

Customer service was terrible and I will deffinetly be complaining to the manager, the women who rung me up was rude and refused to answer my questions.

Du
Review №23

Friendly and helpful staff

er
Review №24

I tingle every time I shop there.

Ja
Review №25

The woman at the desk was very rude and wouldnt let me return my stuff, even though it wasnt opened.

Ed
Review №26

Terrible customer service

da
Review №27

Good customer service

Vi
Review №28

Its really bad because I was playing with a back scratcher then a lady said do not us that if your not buy that I got mad.

Ro
Review №29

Service could be better

Pe
Review №30

Great place

Yv
Review №31

Good store for toiletries

He
Review №32

Lines can be long but they are professional

Information
4 Photos
32 Comments
3.5 Rating
  • Address:1135 5th St SW, Charlottesville, VA 22902, United States
  • Site:https://www.familydollar.com/locations/va/charlottesville/20666/
  • Phone:+1 434-218-6922
Categories
  • School supply store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–8PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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