user
Dollar Tree
12101 Jefferson Davis Hwy, Chester, VA 23831, United States
Appearance

Comments
Ro
Review №1

The workers are so friendly they are like family.. I just love that

Jo
Review №2

This is the best Dollar Tree in this area. They always have good stock of items and is kept very clean. One of the two favorite I have in the Richmond area. Staff is always courteous and helpful.

Da
Review №3

Omg this is THE most dirty and disorganized store I’ve EVER been in. The bathroom looked like it hadn’t been cleaned in a year and no toilet paper or hand soap. Which is weird because hey it’s only a dollar each right?! So that means the none of the employees are washing their hands or their bottoms I’d guess either. Omg I’m gonna barf! SO DISGUSTING!!! I wish I had taken a photo to add to this. I have no honest idea how this location has 4 stars!!!!!People were nice though lol

Jo
Review №4

This is a great dollar tree to visit. They have a good selection and the store is not a mess like some of them can be. I always am able to find what I am looking for and I get in and out fairly quickly.

Ch
Review №5

Family Dollar has everything that you can imagine and the store from toys to things that you need in the kitchen its a very great place to shop and cheap everything is a dollar

An
Review №6

Best dollar Tree in the area by far!

He
Review №7

Excellent employees, very helpful. Friendly. Clean store.

LE
Review №8

They are sooooo nice. I really love coming here

Ta
Review №9

It was great I go there quite a bit the people are really respectful and I always find everything I need

Me
Review №10

All in all a very good visit. Found mostly what I needed. Cashiers were very nice. Cleanliness could of been better.. With Covid-19 cashiers should be wiping down register area in between customers and doors

St
Review №11

Quickest and easiest one in Richmond to get through while shopping

su
Review №12

One cashier, again! The cashier was very nice. The store is ALWAYS a disaster, it looks like a tornado went thru it.

Je
Review №13

Very clean neat store. Staff were professional, helpful and friendly. Love this Dollar Tree locatiin

Qu
Review №14

Looooove This dollar tree and their inventory. Helpful staff. Very communicative and helpful, even if theyre in the middle of doing something. Its usually always stocked with great items.

Sa
Review №15

Always stocked with everything you need. Great customer service

Ch
Review №16

Nicest one around! Always clean. Staff is friendly and I am loving their craft section now!

Na
Review №17

Great selection and very clean.

Lu
Review №18

Almost everything under the sun. Nice employees. You just cant buy only what you went to buy!😆😁😉

Yi
Review №19

This place has good days and bad days. Early morning is great because the shelves are stocked, its clean, and hardly any shoppers are there. Around lunch and afterwards though it gets chaotic and messy. You can get frozen vegetables for cheaper at Aldis, better made kitchen utensils at Big Lots, and healthier food for sale elsewhere. This place shines with holiday cards, gift wrapping, decoration pieces for DIY, dishes, and tupperware. Ive sometimes found a good book too. Theyve got decent snacks (especially for movie nights) and cleaning products. Always check online for what youre looking for and go early to avoid the crowd.

H.
Review №20

Well stocked and good employees

ja
Review №21

My favorite Dollar tree 🌳Sometimes theres a wait, but customer service is good and they keep store clean!

Ch
Review №22

Very crowded on a Saturday. Check out line moved quickly.

Ti
Review №23

This is not my favorite dollar tree. But its OK the Midlothian one is better they have everything. And are more friendly

Ro
Review №24

Customer service is bad a slow at times too many ppl walking around and not working leaving customers standing in long lines

Ir
Review №25

Was able to get in and out. Good customer service every time I go to this store. Shelves always stocked when I visit.

Su
Review №26

Okay Dollar Tree, sparce in product though.

ma
Review №27

Best prices and selection for birthday gifts.

AN
Review №28

We were serviced well by Sales Associate FRANCES WHO WAS SO POLITE AND HELPFUL DURING SUCH TIMES OF DIFFICULTY. SUCH WONDERFUL PEOPLE AT STORE#3448 @12101 JEFFERSON DAVIS HWY. CHESTER VA. 23831-2314. THANK-YOU DOLLAR TREE AND GOD BLESS YOU.

Ke
Review №29

Need to open more registers. Also dont leave excess merchandise in the middle of the aisle. Find some more appropriate time to stock the shelves. It can be dangerous to consumers and staff.

St
Review №30

Lots of cool stuff for fall...love the Halloween displays...and all the regular items you come to depend on...and as always, everything is $1

Te
Review №31

The store was real nice. Larger then most DT Ive been in. And a bigger selection.

Br
Review №32

They have almost everything. Staff is awesome though.

Li
Review №33

No AC at this location. Management really needs to do something about that.

jo
Review №34

Decent dollar tree. They need to clean up all the garbage around the building.

Na
Review №35

Very nice selection. These days we need all the help we can get.

Da
Review №36

It a nice store and they had what I need and more

Dr
Review №37

Never clean looking, always 1 cashier with 50 people in line, until people start fussing, then manager helps.

Ve
Review №38

We went to two different Dollar Trees. The one in Colonial Heights on the Boulevard had one item my friend was looking for and the other location on Jeff Davis in Chester had the other item my friend was looking for. It was an easy ride and an easy find.

Be
Review №39

Absolutely wonderful store! The gentleman who waited on me and my family was absolutely amazing. I will be returning back to this wonderful store. Merry Christmas. 🎁❄☃️🎅🤶

Ro
Review №40

Went to this store about a week ago and the cashier/manager Allen was very helpful. I couldnt find certain items I needed for a party even though they were very busy he stop what he was doing helped me find everything on my list and even open his line for me and other customers. Will definitely be returning!!

mo
Review №41

A little Custer Service doesnt hurt even if the products are low cost. I called ahead to ask for a product and told it was available and of course i drive over and its not. A simple fix would have been to ask me to wait a moment while you checked even if it was going to take a few minutes. Not to mention when i told you about the situation you guys showed no empathy.

Me
Review №42

Under new management. This location is on the smaller side than the one in Chesterfield Meadows but for the most part has all the same items. Friendly staff

Le
Review №43

Good service

Da
Review №44

My wife just love it

Ja
Review №45

Hyper busy, Christmas ribbons in short supply & none were bright green or red (classic Christmas colors)

De
Review №46

This Dollar Tree is always so neat and clean! The Associates are friendly and make you feel welcomed. I wish they were all like that! Kudos to the Jeff Davis Dollar Tree!

An
Review №47

They try hard to have item out for customers know whats needed the most

Ch
Review №48

Parking lot had glass and trash in spots. Store was clean, organized. Cash registers are so close to isles when lines form you cant get down the rows you need. Nor can you figure out which line is to which register.

Wy
Review №49

Well-organized & usually has items I need/want. Cheap but pretty good quality items. Sometimes long wait at Checkout (probably due to DTs popularity). Their employees are friendly, concerned, friendly, & very helpful each time that I visit there. :-)

SU
Review №50

Love this Dollar Tree! The employees are friendly And the store is neat clean overall.

Ca
Review №51

Super packed, cashier was not wearing a mask nor did she have one close by..... the stocker was unmasked as well and “bullying” people down the aisles with NO MASK!!!

Ma
Review №52

Wonderful customer service experience

La
Review №53

Very nice staff these are great people

Ka
Review №54

Today, I arrived when the store was supposed to be open (8am), and it wasnt. Apparently, the manager hadnt shown up. Very poor running of a store. That said, the time before when I came, it was a very good experience. So, three stars.

wa
Review №55

Everything was easy to find. I came on stock day so merchandise was blocking some things. Employees very nice

Sh
Review №56

Good place to get stuff cheap. Use caution, though as if you get two of the same item, you can usually do better for the same amount elsewhere

Ma
Review №57

OMG...I know its not exactly a high class kind of place, I didnt expect but so much...but the first employee (of 2 total) I encountered not only ignored me, she started to whistle very loudly and very obnoxiously. I probably would have spent more than $2.11 if my senses werent being assaulted. Also, my only purchases were a 4-pack of toilet paper and a set of 2 ice cube trays--I left with each one in its own plastic bag...even though I didnt really want them in any bags; I just wanted to get out of there. The only cashier appeared to be the manager, and the line was at least 6 people deep. Ugh.

Ru
Review №58

Got in, found everything quickly,got out, pleasant cashiers

Ri
Review №59

Great items for the money 💲Parking lot was full of litter from the night before...could use a trash receptacle near the front entrance. ..better safe than a lawsuit...

W
Review №60

Absolutely filthy outside. Slightly better inside. Was given a trashbag to carry out my purchases. Will not return.

G
Review №61

Everything is always a 💲 Dollar Tree is not like any other Dollar Store. Other Dollar Stores charge you more than a dollar. I go there to buy Aluminum Foil pans. You can also buy inexpensive utensils for a college student. Or donate to needy family or irganizations.

Da
Review №62

Love it. You can find a variety of merchandise.

Wi
Review №63

I like it because I dont need to travel 10 miles to the nearest store. Overall pretty much like Walmart but at a cheaper price. Depending on the time of day make sure you have time and patience on your hand. Check out can be a little lengthy (just like Walmart) but....you will find great bargains.

Re
Review №64

Go in for one thing and always end up buying a cart full of stuff. Most of the staff is friendly and helpful and it is always clean.

K
Review №65

Chris was extremely rude to my autistic son and me. He didnt even wrap my glass items. He just threw them in the bag. When my son handed him the money, he rolled his eyes. I dont know what his problem is but I will ask for management nect time.

Sh
Review №66

Good place, jus5 use caution on what you choose. Offer good d3als an a large part of their inventory

Pi
Review №67

Called the store looking for a particular kind of pub glass, one of the female workers on duty asked the male manager to help her put the bar code in to see if they had any in stock, the manager, clearly heard over the phone stated that he was not going to search to see if they had the product, to tell me that if it was not on the shelf, they did not have any.if i could give 0 stars i would, wont shop here.

Di
Review №68

I love this one . I am able to always find what I need and a little more.

Se
Review №69

Dollar tree is great! There is pretty much everything you need there.

Am
Review №70

Always find some fun craft project for my kids here. Along with many other items I need.

Ho
Review №71

The staff is always friendly but there was a lot of stock in the house today hard to get around in the store like that

Wa
Review №72

The Store was extremely clean and organized, I was truly amazed

Ed
Review №73

In my opinion, its one of the most friendly and helpful Dollar Tree stores with many name brand items, and I stopped by the store on a frequent basis.

Mi
Review №74

I love Dollar Tree, can always find most things I need there.

Pa
Review №75

The whole store was a mess. Toys all over the floor and other iskes not much better. Couldnt find a couple things I needed that I always get at dollar tree. This used to b a good store, not so much anymore. Cards were a mess not in right places.

Ka
Review №76

Love this place...youll be amazed at the new stuff that comes in all the time!!

Mi
Review №77

Great customer service. Always get more than I need.

ju
Review №78

Average run of the mill sollae tree

Re
Review №79

Just a quick trip in and found everything I needed for my project.

WE
Review №80

Well stocked. They just need to have more people on checkout. The long lines are ridiculous.

Ph
Review №81

Found what I needed and some extras at great prices.

Bo
Review №82

The staff here is so nice all the time.

Ta
Review №83

A lot of nice things at a nice price

Dr
Review №84

Holiday crowded, great cashiers!

Al
Review №85

Love this store. Always clean and friendly

Ja
Review №86

Have all the items you need, friendly cashiers.

Gm
Review №87

Good deals

ca
Review №88

Nice place , has a lot of things for everything

Pe
Review №89

Loved it!! Everyday something new.

Mi
Review №90

The cashier was friendly, but unfortunately the store was a bit messy, and cluttered. I would still recommend shopping at this store, because it is rather big, and has a large selection of merchandise.

Li
Review №91

Excellent this place is like a cheap Walmart

Ke
Review №92

Busy but friendly staff

Ti
Review №93

It always have everything I need for a buck

Ki
Review №94

Its Dollar Tree. Lol. But there are some things that just make sense to only pay a buck for. :)

Ch
Review №95

I love getting my craft supplies here.

Je
Review №96

Great selections and helpful employees. A little bit of a wait to checkout during peak times.

Da
Review №97

Anything you need you will find it at dollar tree!!

Ca
Review №98

The parking lot was awful dirty diapers for starters cans, wrappers just no respect for the community.... terrible first impressions....

Ja
Review №99

Plenty of space to walk...great items

Vi
Review №100

Today. The cashier name is Allen , this man is very racist and rude. I ask for talk to the manager but this fu!@# man say Im the manager I make my complain In the web site of dollar tree. And call for the regional customer service.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:12101 Jefferson Davis Hwy, Chester, VA 23831, United States
  • Site:https://www.dollartree.com/locations/va/chester/3448/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 804-312-9045
Categories
  • Dollar store
  • Craft store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations