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Cook County Building & Zoning
69 W Washington St #2830, Chicago, IL 60602, United States
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Comments
an
Review №1

Went to get a birth certificate. Line was long but moved quickly. Took about 1 hour. Service was great. Employee was very nice. Sheriff deputy was great.

gw
Review №2

For it being one of the citys landmarks note a must see! More than courtious in giving out accurate direction to other important location. Above and beyond in assisting the disabled with what ever is needed

ET
Review №3

I visited the Dept of Revenue to get my window sticker. I received exceptional customer service. I decided to go downtown after I stopped at 95th & Jeffrey to met by a room full of disgruntled customers who felt the service was slow and next to none. The man who waited on us had the worst customer service skills Id ever experienced. This location should be closed for business until they hire some people who want to work and realize they are in a customer service job. Never again will I stop at 95th Street.

Ju
Review №4

Birth certificate office now.. Get there before or around 11:30. Allllllllllll the employees go to lunch at the same time 🤣 😂 😆

Ju
Review №5

I love the way they treat senior citizens and people with disabilities both employees were great

An
Review №6

They really should make an express lane for people with disabilities , nice that we got to sit down but issues with oxegan and elderly they should let those people go first no matter what shame on the ones in charge

Sa
Review №7

Rating is due to the slow service to have them answer your attempts at a permit let alone the inspection to start work on our driveway. We started work because one county says were good. So its a mess- the driveway is all rubble and grates right now because we need another inspection. Oh, did I mention we need the permission of two counties because our house lies on two zones?! Once the inspection by Leyden Township was done (inspector merely drove past our property) he made up parameters of how the driveway should be! Oh it should be three feet deep to this many feet wide. Etc, etc... Even tho the contractor has had over 20 years experience and the neighboring county knows and trusts him. But Leyden Township will pull your strings and have you jumping through hoops because they think theyre funny and cute.

Ro
Review №8

I went to get my window sticker. Service was great and the lines wer not long. I was in and out in less than 30 minutes.

Ma
Review №9

Hot on the inside, slow Customer service. They need more employees. The officers that work there are friendly and helpful.

Ra
Review №10

Social distance and mask are required. The line was long on the day I went and only two services clerk available in the line I needed service. My business was complete when I finished.

Le
Review №11

Pretty good timing getting my documents considering the restrictions

ca
Review №12

The drug court is the best and Judge Burns will help all his candidate achieve and succeed and will not give up on the people in his court!!!

Er
Review №13

Good staff for city stix

Wi
Review №14

We arrived there early and were able to get in and out.

Ar
Review №15

It was a line going outside. I was in line over 2 hours. Humm!

Mi
Review №16

I went to pay a parking ticket and they computers wasnt working aint that something big city big computer problems and they always crying about people dont want to pay they parking tickets get me up break

Ja
Review №17

Best way to get to city hall!

Lu
Review №18

I just getting married. Fast service, no critics, zero judgmen

ar
Review №19

Lines were ridiculously long and I recommend bringing a folding chair for the long waits!

Er
Review №20

No waiting line, have to wait 25 min

Da
Review №21

Everything is changed after COVID.

Te
Review №22

Been workin on the city side going on my 21st year thankyou Jesus for my job amen happy to be alive thank you Jesus

Gr
Review №23

Long lines that moved rapidly to get assistance from clerks. Made the trip easier than expected for a city service.

Th
Review №24

Lines extremely long. Even though they moved sort of fast

Ni
Review №25

Building clean, workers very helpful.

Pa
Review №26

Helpful. You in and out

My
Review №27

You get your birth certificate, marriage license,dept.of aging, assessors office,etc

Om
Review №28

I received great service during my visit. They maintain good social distancing and great safety precautions.

Di
Review №29

My fiance and I were there to finish the process for our marriage license and it was super quick and easy! For those of you looking to marry your person make sure you start the application online first and theyll have you come in and make sure everything is correct and you pay for everything right then and there as well!

An
Review №30

No one could answer my question were do u go to get a lein off property.

ta
Review №31

Changed a lot fast service though

Ch
Review №32

Prepare to stand in many lines. Employees are rude, & if you call them on it , they will have you removed from the building

St
Review №33

Very clean building - great staff

An
Review №34

Staff is rude and unprofessional. Extremely long wait for no reason!!

Fi
Review №35

Looks cool sucks to wait in line.

Ma
Review №36

Went for a birth certificate and the wait wasnt long.place was clean and the workers were professional

Ch
Review №37

Good service.

jo
Review №38

A confusing place to get a city sticker and very dirty

Sa
Review №39

Very fast, regardless of the line outside.

Di
Review №40

Long lines because of COVID and a lot of departments closed because of it. They check your temperature before you enter the building.

Br
Review №41

I WENT THERE TO GET BIRTH CERTIFICATES AND THE LINES WERE VERY VERY LONG, BUT THE CUSTOMER SERVICE WAS EXCELLENT ONCE YOU WERE SEEN.

An
Review №42

Drivers license , crowds of people for real ID.

mc
Review №43

They were very helpful

Ma
Review №44

Was fast and easy

th
Review №45

Good quick

Wi
Review №46

I like the people there they help me and I got the problem solve

El
Review №47

The cook county building and the city hall are the same building. Its really beautiful, built in a time when they used a lot of stone and brass. There are a lot of details in the building that make it stand out.

Mi
Review №48

The old building is looking more n more classic as time goes on. Lobby staff were friendly and helpful and in the tax redemptions area from the security to the people that look up the amount all did a fine job and are helpful n friendly.

ou
Review №49

In and out definitely mask on mask off up in there fr fr

An
Review №50

Busy as usually but information desk helpful and knowledgeable.

M
Review №51

Ok

ke
Review №52

Old cold and forgotten

Yv
Review №53

Their employees r curious and very helpful and also fast.

Mo
Review №54

Got there early to purchase daily residential parking passes. The cashier was really nice.

La
Review №55

Great fast service

Br
Review №56

Customer service from security guards/officers and payment windows needs improvement

Ro
Review №57

I when early for daily residential parking pass and the line moved quickly.

Pa
Review №58

Awesome Service

Ke
Review №59

Not as bad as most public buildings in Cook County.

Ly
Review №60

BACP a great resource for entrepreneurs.

Ma
Review №61

Obtaining my Notary renewal paperwork! Great customer service.

Ez
Review №62

Just a cool old fashion beauty.

Da
Review №63

Very helpful and friendly

Gl
Review №64

Too much walking for Seniors, doors closed---

ja
Review №65

Long lines,

Jo
Review №66

Great staff, friendly, always ready to help

Da
Review №67

Great staff very helpful

Ca
Review №68

Dont worry about our mobile homes in Oasis Mobile Home Park!

LA
Review №69

These people never answer their phone! The only way to contact them is to go in person. It is already a headache to drive and park in the city, and getting awful customer service at my destination was not helpful at all. The guy who I spoke to at cook county assumed right away that I was in the wrong place for my building permit and treated me as if I was an inconvenience to him. Yes, I was in the wrong place, but if they had just answered their phone then I wouldnt have been. I hope to never have to go back!

Ri
Review №70

I got lost. Big place, needed city side.

Ma
Review №71

Building number 4 Super racist against people that are not african american. I came here with my sister and took a number which was useless since the lady that was gonna call us said step up in a very mean way even though it was not our turn! We come up and she still gave us a mean look and directed toward us with attitude when we were nice all along.We had all of our paper work and before checking our paper work assumed that the payment increased and was about to send us back to order another paper which did not increase since the paper said it would not until next month. After that she even asked a man if he would take the payment even though that was not a question to be discussed since everything was right!People talk about racism all the time and sadly the people who work for the city act racist toward people that are not the same race as them, how sad. The only nice one was the security lady just fyi.

Wa
Review №72

By far the best building department to work with. Dexter and Joe were very helpful

Wi
Review №73

Walking through the pedway and saw these...a blast from the past!!

JO
Review №74

They suck

Jo
Review №75

Chicago City Hall Historical & Elegant

R
Review №76

Love this old historical building

Pa
Review №77

Modernize I cant believe you still cannot do this stuff online.

Al
Review №78

Had to register a item

Di
Review №79

I went to renew my city sticker, the people there were kind and answered all of my questions. Make sure you are not in a rush though.

Ah
Review №80

My star. says it all... need I say more ?

Pr
Review №81

Get Chicago city and zone parking sticker.

sr
Review №82

Miss litefoot is cleaning house

sy
Review №83

City hall gets the main things done

Be
Review №84

No one answers their phone and thier VM are all full..What a joke!

Pa
Review №85

Its Chicago , are home Town Thank you ✌️☕✌️

Ch
Review №86

Cool

Ga
Review №87

Good service

D
Review №88

Wonderful place

Di
Review №89

Not very helpful 😔

Tr
Review №90

I conduct business there

Af
Review №91

In and out!!

El
Review №92

Fast in and out

Be
Review №93

Great service

Sa
Review №94

Parking was hard to find

Sh
Review №95

During Business

Ti
Review №96

Beautiful architecture

La
Review №97

Nice

Ma
Review №98

Left a message a few days ago.Still no answer!!!!Lazy people!!!!

Ch
Review №99

Chicago business

Re
Review №100

This place is a bit restricted to serve people, because of the covid 19, but they are doing it in an orderly manner.

Information
10 Photos
100 Comments
2.4 Rating
  • Address:69 W Washington St #2830, Chicago, IL 60602, United States
  • Site:https://www.cookcountyil.gov/agency/building-and-zoning-0
  • Phone:+1 312-603-0500
Categories
  • County government office
  • Urban planning department
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–4:30PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–4:30PM
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