Paid full price with a start up fee and most everything was cancelled or closed due to Covid. We were given no tour and any questions we asked we were told to visit the website. Hours are pretty lousy, most people work 9 to 5. I expected better service for the price that was paid..

Was working out with some of my friends and one of them took off his mask to get a drink of water, some man that worked there came in yelling at us saying if we did it again our membership would be suspended. We continued our workout like we had been doing for the past month with our masks on correctly. We left and next time we went we weren’t allowed in because our memberships were suspended. We were not informed of the suspension, no email, text, or anything. Drove all the way there and wasted some pre workout to be told we couldn’t go in. This was extremely inconvenient because the only way that we were allowed to go back was to speak to the administrator who suspended our membership(without warning)- who wasn’t working until 8-12pm which doesn’t work because of school.

They have a great childcare program. Im not sure if they have child care for while your using the YMCA workout/gym area. Unfortunately I do not have a membership currently but would like to eventually get one, Ive heard great things about there gym facility. I bring my child for daily childcare/preschool program. Shes been there for a yr & its wonderful. They are busy doing things all the time. Each class has weekly swim lessons thats included if your age 3 & up which was a HUGE selling point for me. One less activity you have to run around doing at end of the day. Swim lessons are very important & every child should have lessons in swimming. Of course Id love to watch my child taking swim lessons but if they do other activities like Karate, dance, sports its hard to fit another thing in busy schedules. This is one crucial lesson your child gets that wont add to your familys busy schedule. They have so many other activities they do as well that benefits children. A gym day weekly where they get to utilize the gym area. We love this childcare facility & everyone there is so AMAZING! HIGHLY RECOMMEND YMCA CONCORD!

$59 a month if you want an Adult Membership plus $75 sign up fee!! Vs The Y in MA where I paid $32 a month and no sign up fee. They should definitely have an option to customize what type of options come with the membership. All I want to use is a gym and basketball court, nothing else.

There are some management changes regarding how front desk handles basic tasks that make everyone’s life difficult. I went and tried to sign myself up for a class and was met with a lot of confusing steps “subject to approval of instructor.” Overall nice facility and some really nice staff.

Usually awesome. I felt fairly comfortable as a woman in the lifting area (Ive only gotten unsolicited feedback once and often see other women there) and their classes are sweet. Staff are great.

The YMCA is a really fun place to go hang out with friends and play basketball, go swimming etc... Though there’s workers they have there like Howard and Karen and even one of the old Janitors who treat the colored kids unfairly. They speak to them in a manner that’s not right for a staff to be talking to them like that. For example one time when a kid was getting yelled at for being in the building when he was not supposed to he tried to explain why he was in there and was yelled by Howard to “SHUT YOUR MOUTH!” This is not how people who work with kids should be treating them and I feel that Howard should’ve been fired a long time ago. Another time he showed a poor manner towards some of the teen members was when I witnessed kid just sitting in the gym using his phone and there was somebody else’s food next to him. Howard thought it was his and then kicked him out without letting the kid explaining. Even though the Y is a really fun place there are people who make it not a place you want to be at such as Howard.

The y is a great place and I love comming here. The staff are great but some of them treat black people unfair. Especially this one staff that doesn’t listen to what we say and always has to make assumption. They kicked almost all my friends out the y for some stupid reason. When someone stole my phone they didn’t care to look for it when they had a camera l. All I got to say is treat us better and just make it fair for everyone.🌟

I’ve been a previous member to a YMCA, just walked into the concord ymca after we took preworkout, customer service was legit entirely unuseful and disrespectful. we were ignored after Asking if there was any possible chance to let us workout, I offered money, no day pass, which I get but because he was a primary member to Portsmouth and it was too far and too dangerous to travel to Portsmouth in the snow storm.To start we politely asked for a guest pass because they are allowed but being a Portsmouth member it was a “reciprocal” membership, we couldn’t work out, no DAY PASS. So I asked if “is there absolutely anyway we can work out here?” I’m answered with “nah dude” then the ladies presumed to ignore us, being in the military I learned respect and each of those women at that desk ruined my day with no respect. I’ve wasted 2 hours driving in this storm for no courtesy

This Y is decent. Workers are friendly but the place could be cleaner. I see towels left behind that stay there for a week and the hand sanitizer is ALWAYS empty!

I was just at the ymca talking with friends. For some reason the employees felt like going above and beyond and following us with the cameras through the building, and came up and found us when they saw food. We had permission to be there, and I didn’t say a word to anyone and was respectful picked up everyone’s trash and threw it away and did everything they asked and still got a report written on me. Rediculous 🤦‍♂️

The front desk guy was an old mean fart who is worthless. At other YMCAs we can get a guest pass for $10 but he denied to give us one and when we asked to sign up for a membership he also said we dont do that here. Not to mention he was being quite rude and condescending to the lady in front of us. Dont bother with this place, find another gym.

Took swim lessons here as a kid. Joined as an adult mostly for the full indoor basketball court, Olympic length swimming pool and steam room sauna. Last I checked they have larger free weights than the concord pf, although I haven’t been thru there since they finished the renovation.

Great daycare program and staff. I feel comfortable sending my kids there everyday :)

A clean facility with great classes. The pool is well maintained and staff is friendly.

They have wifi and TVs. I havent tried any other gyms in Concord but so far so good here.

Great facility, classes, and people.

Masters swim coach Mark totally ROCKS!

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!