This daycare was selected out of proximity to work and home, and I could not be happier that they had an opening when I needed it. I have never had a bad experience with the staff. If there is ever a problem between kids, (or usually between kids and the walls, floors, etc) they have let me know the day of the occurrence. Throughout the pandemic, they have been very diligent in following safety protocols at the center, and I have felt very safe in my kids remaining enrolled. There are diverse teachers that have taught the kids about the countries they are from and, that has been exciting for me to hear about as well. I know my kids love it, because they give hugs to all of their teachers and classmates when they are leaving. I cannot recommend First Steps enough!!!

My older son has been attending here since fall of 2017 and my youngest is currently in the infant room. We love the teachers and staff! They are very kind and caring , and come up with a variety of activities to keep the kids busy. In addition to a great staff, they also have great facilities. We love that they have both an outdoor playground and an inside gym, so the kids can get some energy out no matter what the weather. Another great perk of this daycare is meals are provided. My kids get to eat a variety of food, and I dont have to take the time to pack meals for them each day. We love our daycare and would highly recommend them!

Could not be happier! After a terrible experience at a previous center I could not be more please with First Steps! My daughter has been attending since they opened in 2017 and has moved from infants all the way up to junior pre-k now. Transitioning between classes and teachers always seems to be smooth for my daughter and she is always happy at the end of the day! Communication between staff members throughout the day is quick & easy if ever needed!

They stole my money. Do not give them your checking account information. They will abuse this privilege even after given the opportunity to correct the problem. Feel like the owner is only there to collect your money. Get care elsewhere. I told Emily that I was withdrawing daughter for summer break via phone to give her 2 week notice. Two weeks later, Nicole and Emily continue to withdraw money from my checking account. They lied that I did not withdraw my daughter just to continue withdraw money for the next two weeks. Very dishonest management. Go to Frog Hollow or another trusted daycare.

BEST childcare in the area - no contest! Nicolle and her staff are always child-focused, supportive and patient with parents, and deeply dependable. They offer quality care every day, as well as special events the kids love and cherish. The staff are always a delight to work with. We used to be at Kids Inc, but that center went downhill really fast - aside from the loss of safety and quality, there was simply no joy and happiness left in the place. Nicolle saw the need to restore quality childcare in Coralville, and First Steps was born out of her dedication to serving our community. First Steps has become everything a parent could ever ask for. The kids and staff all know each other and help build a loving, supportive, safe atmosphere - full of light and life. Our daughter loves going to her very own school again.

My son has been enrolled here for a year and a half, and he loves his teachers. He learns so much every week. Hes getting quality care and a great start to his education.