Well run Family Dollar

There was 1 older lady checking another lady came up but didnt open there were 5 people in line and she was rather slow no public bathroom I think it was a little more expensive then our dollar store clean not very busy

Just sad! I went in this morning to grab a pair of reading glasses, because I was desperate and needed them for work.First let me say that the cashier was super nice, but that is really the only positive thing I can say.I walked in to this store at 9am, about an hour after they had been opened. I should have figured there was something off when I pulled into the parking lot and there were NO other cars in the lot. But I went inside anyway. Completely empty of customers. There were boxes in every aisle, presumably from overnights. I went to the cooler to grab an energy drink. The selection was abysmal, barely anything there. I casually walked the rest of the store, out of curiosity, because this is supposed to be the combo store that combined Family Dollar and Dollar Tree. I found a half empty bottle of juice on the shelf, a half empty bottle of water in the cooler, and a half empty cup of soda from McDonalds on another shelf. All on shelves next to merchandise. Disgusting! Its almost as if overnights just left in the middle of their shift, and never came back.

The store was recently remodeled. Hopefully it continues to stay clean and stocked!!

Nice employees very helpful and friendly!

Excellent and friendly service, one of the better Family Dollar stores. It is on28th and Broadway

Its okay , dont carry no toys It has a few clothes but mostly is food and laundry detergent toiletries stuff like that

Very friendly girl named Kayla helped me find what I needed

This store is disgusting!!! I would be ashamed to work there. They never have anything. Shelves are always empty. Seems nobody takes pride in working there and I cant blame them. That store should be shut down. Im glad there is a new one in the old hy-vee drug store.

Need better customer service.

The shelves are never stocked up so, you walk down mostly empty isles.. The Sale items in the ad and items that you clip coupons for are seldom available. I have had so many clipped coupons not work properly and I always have to bring things to their attention.

Called to see about a return today. They answered and hung up on me twice. The other council bluffs store number is disconnected.

So many items not priced and the store was a mess!!!

Im an employee of family dollar from hastings Nebraska and I got herples Whitlow and had to get it lances open that is the most dirt diseased infested place I will refuse to go back to that store to help

It could be better but most of the time nothing is stocked and theres 4 people working not alot of bizness and nothing still ends up stocked.

The shelves are usually empty and they seem to be under staffed cuz they always have cases of unpacked merchandise everywhere.. The staff is awesome tho. Very polite

Didnt go there today

Only been in the store a couple of times each time only one checker so sometimes checking out can be a challenge

The lady that was working was really nice the store just needed clean ed

Nice and friendly....good holiday spirit!

Needs to be remodeled, its so dingy and old in there, but I like shopping there anyway

Very sweet lady helped me get everything i needed.

Love it . use to work there

This is the worst store Ive ever been to. There were piles of clothing on the floor that had fallen off the rack or never had been hung up. Could not walk through the aisles due to boxes and merchandise all over. This is not only messy but dangerous!

This store used to be clean and nice. As of today I went in and it was disgusting. Dirty and boxes everywhere. I for one will never go there again!

The staff are very helpful, friendly, positive and welcoming. The store has a variety of products at much lower prices than most or stores offering the same quality items. Great place to shop and save money especially if you use the mobile coupons!

I clean houses for a living and usually they have supplies at good prices. Today I came in, I couldnt find Swiffer dusters or anything comparable. Almost every isle has boxes in it, either empty or waiting to be stocked. I looked on the floor to see if I could find a box of the dusters...no luck there either. I dont know whats going on with this poor store....maybe they are under staffed. Its sad. What they do have out is nice, priced well, but hard to get to. The employees I saw were all very kind.

I was recently at the council Bluffs store and it was disgusting!!! I couldnt believe how dark and unwelcoming it was. It looked like they were having a going out of business sale. The shelves were pretty much bare, stuff was thrown all over the place, and not one associate greeted me or asked if I needed anything. I couldnt even purchase anything.

Over crowded with mech and a very successful shady area

Its cheap for toilet paper and etc

Out of some things I needed but I figured out a solution

It always a mess boxes everywhere people can get to shelves manger was outside smoking only one cashier to help customer it was terrible something needs done not safe pkace

I needed a cart. They said they have 3 and they are being used. Never did get a cart. Store was dirty and piles of clothes on the floor in front of shelves. Shelves were bare. I waited for quite awhile and never got a cart so I just put everything down and left. They seemed very under staffed and need carts.

The store is extremely dirty. Items on the floor that is filthy. Carts and boxes on the floor making it impossible to pass. I went to get a gallon of milk when I opened the cooler door it smelled. It is more than obvious the store has zero management 🚫🐀💩

NOT OPEN. WEBSITE IS WRONG.DO NOT SHOP HERE. DISORGANIZED AND RUDE STAFF. THE STORE IS CLOSED MOST DAYS FOR NO REASON. WHEN I ASKED AT 8AM ABOUT STORE HOUTS SHE SAID MAYBE 10AM OR 11AM. THIS IS RIDICULOUS!!GET NEW MANAGEMENT!!!

For items that you go through all the time the family Dollar is better then spending twice at other places, when you cant event tell the difference

What a mess. Shelves are in disarray, floors had gravel and dirt and trash. However the plus side Workers were friendly and happy.

Its always a pleasure to visit the store on 13th street always arranging the store its now even better .

Reasonable priced and its the only place that carries the coffee I like. Its been newly remodeled.

Convenient for me. Good prices. The store needs to be cleaned up quite a bit.

Cute Christmas stuff and low prices. Cashier was fast and friendly.

Good prices. Store wasnt exactly presentable in my mind. Organization definitely needed.

Store is always messy.

Very helpful, they speak to you. Theyre also fully stocked.

I walked into the dollar store the other day, OMG what a mess of a store, It used to be a popular store, you walk into this one, and want to turn around, whoever owns it or manages it, is not doing their jobWhat a joke and a mess, their not what it used to be,

It’s humorous how people say the store is disgusting then blame the new employees and still shop there we are hiring ya know🤷‍♀️

It has come a long way in the last few months on being cleaner and more organized

I was immediately greeted with a CASH ONLY voice booming in my ear, not very pleasant.I finished my shopping and attempted to pay for my goods. The only denomination I had was a 100 dollar bill which they wouldnt accept. Im fairly certain they had change because they have been CASH ONLY for maybe a week? The person working the counter said they didnt.So I went into a store that basically wouldnt accept any form of payment because Im sure a 100 dollar bill is cash.I am very upset to have wasted my gasoline as well as my time trying to obtain items from this store. Which is quite dirty and unorganized as well.I will no longer be shopping here, and I now have a poor opinion of the entire Family Dollar franchise, and I will tell others.

Horrible, never stocked boxes always in the isle

Good quick pickup for forgotten things

Rude young man didnt act. Like he was to happy to wait on anyboby

Seemed ok, but I cut my purchases short with only a few items in order to use a restroom at another store and decided to just finish my purchases at tge other store rather than drive back.

I love this store. Just wish there was one closer to where I live.

It was great very attentive customer service

Very clean and friendly organized. Low prices

Walking distance, goodies, cheap price

Quick place to grab things.

Still like the dollar tree better.

Usually good for quick trips. Large variety of items.

Standard issue family dollar....people are nice....

The isles were crowded but organized well

Clean and nice people work there.

This store has become rather shabby & disorganized. Watch your prices because some items are cheaper at Walmart.

Dirty dirty store merchandise on floors being walked on and shelves empty with merchandise in boxes on carts blocking aisles big safety hazards at this store to dirty for food items I’ll never shop there again

Messy store. Nothing is stocked!!

Worst customer service, they didnt even know how to get my smart coupons off...

What store doesnt let you use their bathroom I would have spent more money if I didnt have to pee stupid motherfukers

This place needs some seriously cleaning and some real hard Workers .. No Organizing at all its so messy and dirt every where .

Great customer service 😊

Slow checkout time. Employees dont seem interested..... In anything.

Has a lot of good items

Have everything that i need when i need it and they have everything in stock

Not very organized and the wait was a little long

Love the home decor

Awful lines, ONE employee at rush time (6pm), merchandise all over the place.

Red And Black

Small store less then a block away from a larger store

Really big family dollar, friendly staff!

Carry a little of just about everything.

My experience was that typical of a dollar store.

Love this place

Fair price

Prices are great

Very friendly staff

They are very friendly

Prices are good

Its ok

Nice

Ok

Sauce

Rude staff

Prices

P25