The representatives at OfficeMax have made absolutely no effort to give me information on the shipment of my desk to my house. I paid approximately $700 and was told I would receive the desk in 1 - 3 days. Long story short, its been almost a month and the only way I got any information on the whereabouts of my desk was by calling them myself. Today I called only to learn that my desk was sent back to the warehouse a week ago, because the truck couldnt make it down my road. Weve had trucks come up our road before, but I wont get in to that. The only option I was given today during our call was to reorder the desk and have it sent to the store. At no point was I given this option when I originally purchased the desk. They are now in the process of mailing me a check to refund me for the desk. That wont arrive until a month from now. I dont believe Ill be visiting this franchise again.

Great customer service! Love shopping here!

Thanks to Luann for the tech help on my laptop and ordering my computer chair. Every time I have been in the store someone was always asking me if I needed help. Great customer service. Dont know the mans name but he has an accent he is always helpful too. Employees there always smile and are friendly. I have not had a bad experience since I have been shopping there.

Dropped off package to OfficeMax/Fedex site In Cullman for shipping. Employee gave me the wrong tracking numbers. Spent 2 days trying to locate package. Contacted Fedex and was told the numbers I had were not entered into the system. Called OfficeMax to help locate and got no help. Finally discovered the receipt employee gave me had the wrong numbers. Tried to call OfficeMax (3 times) to report the issue and no one answered the phone on 4/10/2021

I was very happy to see that ALL of the employees were wearing face masks to protect themselves and their customers. Thank you all for providing a safe place for us to shop. Everyone was friendly and helpful. I Plan on doing much more business here in the future.

The staff was super friendly. I was looking for a computer chair and found one that I like. They were out of stock at the store, as well as other stores in the area, and online. The lady who was originally helping me got pulled away, but that was ok because another employee stepped in and let me know that I could purchase the floor model, if I wanted to. The gentleman who stepped in was the one that checked me out. Ultimately, this store has amazingly friendly staff and I will go back to this store for my future office needs!

Poor customer service, i stayed on hold for 26 min to get a quote on a small print job. 80 pages in color, bound...simple. When i called back i stayed on hold for another 20 min while i listened to a guy walk around the store. I finally gave up and called UPS store. Office Max lost my business but they obviously dont care.

I was in line waiting for my turn to get serviced and when it was, I asked for them to print a label for me. I did not know that you had to email your label to the store so when Lauren (the employee) told me to email it, I did. It took a total of 20 seconds. When I look up after I sent it, Lauren decided it would be a good idea to move on to another customer. So, I interrupted after a few minutes and told her that I had printed it. I waited and waited as she worked with the other customer. Finally, another employee who I did not get the name of gave me the label. IT HAD ALREADY BEEN PRINTED. So, not only did Lauren move on to another customer, she literally printed out the label and couldn’t take away 5 seconds it took to pick up a piece of paper and hand it to me so I could check out. What should have been maybe a 5 minute service (waiting time included), turned into a 20 minute service. I am very upset with the service I received because I myself work in customer service and know how a customer should be treated. Very disappointed, will not come back. I will purposely drive to the other end of town if needed to avoid service like Lauren gave me.

The sales associate at the copy center was very, very helpful. She was so sweet and nice. And very knowledgeable. I wish I had gotten her name.

Good service

Friendly helpful and knowledgeable staff. All up to date technology. A great place to shop. Thanks

Everyone was awesome to work with thank you! You made it very easy to get everything I needed. I just happened to be in the area.

The Office Max Rewards program is an absolute joke! You buy something, 4 months later you get a reward. Then you got 2 months to use your reward or you lose them!!!! Have you ever heard of something this silly???? I think I will find some place with a realistic reward program.

Very nice! And the Fed ex guy there is very friendly and helpful! Returned a rug I got from Wayfair no problem here.

Great place for office supplies and furniture. Also has services like printing business cards, flyers, banners & posters, yard signs, spiral bound books. Other services like scanning/copying/faxing, laminating and even technical services like computer and cell phone repair/upgrade.

I want to office max in cullman to look at their Laptop today the prices is Anywhere from 199-400 the very Big ones is 600-800 with hand mice This is the Laptop Computers they Great Laptop computers and the man that helping me was nice friendly helpful and he knew his Laptops computers

I went to ship a FedEx package and the associate was very nice and professional.

The staff is so great. I enjoy doing business with them.

Wonderful place when you need to send emails or faxes!Recommend to everyone,prices are very reasonable.

Theyre grrrrreatCraigs team members are always helpful and knowledgeable, and theres never a line plenty of people willing to help get the job done!!

Staff is wonderful at this location sovery helpful great place to shop for all your office needs..

I have always had a good experience with the employees at this store.

Awesome... Steve is the most helpful person I have ever dealt with

They are always nice and helpful. Plenty of things to look at and buy.

Very good rate it a 10 guy behind counter that copys things always kind...thank you

They were very helpful. Got what I needed.

Well I love the way that the store look great

Store was clean and employees were nice n helpful

Good place to shop for office things an school supplies an things that could use at home

Mckenzie always does a very good job

The staff here have always been helpful and friendly.

Had to wait for a very long time for help at service center. Then the guy acted like he didnt really want to help.

No friendly and not helpful, refused to take my package its only 43 lb.

Verry helpful great people

What happened to Office Max? Store has half the inventory of years past.

Had to get an email off my phone printed out. It only took about 6 minutes in and out

Messed up my copies. Kept some copies. Will look for another copy company.

Great place, friendly service.

Wasnt at office Max today and I still like them

Customer service was excellent.

Dingy, overpriced and a severe lack of options concerning computer furniture and components...ex monitors video cards ect...

Kind staff. Good selection.

Clean store, friendly staff, occasional sales like BOGO.

Helpful staff ,clean store

Services of many kinds .fax,makes copies from emails, text,etc. And sells everything from a pencil to computers .etc.

Overall good experiances

Great people

Very good

Well stocked

Good place

Has everything I need

Great Print Shop

I found what I needed.

Service was sub par at best

Slow as always

Decent store

Stellar staff!

PPR