Really appreciate all the great work DURA does to help the community with their deferred loans and grants for homeowners!
Great community resource for low income homeowners!
Currently the condominium residents in the Denver Dry building have no access to board meetings nor do they have a representative on the board. Residents deserve to have a say in the how the building they reside in is run. We, the residents, and the building also deserve a competent commercial management company that can properly represent what is important; the building, the residents and the board of directors. #DenDryCA
They do a great job. The staff needs customer service training one staff member in particular “Jewl or Joel0 is very rude and unprofessional.
I am so pleased with the staff at the Denver Urban Renewal Authority (DURA). This is such an awesome program. I had a sewer backup and called a plumber to assess the issue. He said that I have a crack in the sewer line. My insurance did not cover the cost to repair it which was well over $10,000 to repair. I didnt know who to turn to for help. Im retired and have a low income. I decided to search the web and found DURA. I filled out their form and received an immediate call from Rebecca Sanchez. She empathized, approved my request to get assistance from them and immediately sent a general contractor Joe Shanks to my home to see what can be done. Between Joe and another general contractor, Fred Yeazel, they sent a plumbing locator to confirm the crack and put out a bid to 3 plumbing companies. Less than 3 days I had a complete repair. I thank DURA and staff for the excellent service, caring and compassion.
DURA’s Executive Director, Tracy Huggins, sits on the Denver Dry’s DBCOA Board of Directors which has failed to meet their fiduciary responsibility to the condominium owners. As a mixed use building, the Denver Dry has complicated maintenance and political issues that the Board has proven ineffective at managing. Years of complaints and requests for a rewrite of the unfairly weighted agreement governing interaction between the two have been ignored