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FireLogic
1400 E Touhy Ave #100, Des Plaines, IL 60018, United States
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Me
Review №1

Im Head Of IT for a luxury Brand located in NYC that was looking for a Local IT support company in Chicago area to help with our retail store setup and ongoing tech support. It was a mission impossible till we found FireLogic, right after the first Phone call I felt much better and of course the service just carried on, super nice customer service and very knowledgeable team of people, so far, we deal with all kinds of remote emergencies on site together with them without any issues. I give 5 starts for respond time knowledge & professionalism and for good reasonable pricing, don’t think twice before calling!

Mi
Review №2

I have used Fire Logic for over five years for all of our personal computing and networking needs. They are extremely responsive, very competent and fully reliable. When there was a minor issue that might have been my fault they nonetheless fixed it to give us full satisfaction. Nice people and great team.

Da
Review №3

I was very impressed with everyone in the office taking on my project in a short window of time. Richard Kazumura was very professional, excellent skills and did an awesome job. Richard was able to adapt as the need changed from doing some basic installation work to digging deep into testing and toning out a mess of data lines that he was able to correct and restore connectivity to the devices. I would highly recommend FireLogic, especially Richard, in handling my IT needs.

Pa
Review №4

My company has been a client of FireLogic since we moved offices a few years back. They helped us set-up our whole configuration (a server and a dozen desktops) in the new space and have been our go-to guys since. Whether it’s software or hardware, nothing is too small or too complicated for them.They are also great at pointing us in the right direction with respect to what is the best approach and packages to use for remote computing and cybersecurity. It’s great to know they have our backs.

re
Review №5

Take my computer there that was out of warranty. They did try fixing it and putting in on new parts, but issues came up after issue. So they help me find another computer taking the price I pay so far as a down payment for the new laptop. Then transferring the data once it was all done. The laptop has follow all my expectations. They were good at listening and discussing so were able to talk about specs to make sure I had the right one.

ev
Review №6

Great service. They are very knowledgeable and easy to work with. if you have IT issues I recommend them.

Ca
Review №7

Firelogic is a true Godsend. The staff has gone above and beyond to make sure I would be accommodated and never did I feel as if I was being a nuisance. Seth and his entire staff are awesome at what they do and I could not be more happy with their attention to detail and service.

Wa
Review №8

We (my wife and I) have been using FireLogic for a number of years beginning with the purchase of new desktop and laptop PCs and subsequent set-up of our system. We recently experienced problem with our router and consequent access to the internet from our several devices. One of their technicians, Richard, arrived punctually at 9:00 am last Wednesday as scheduled and, after we defined the problem we were experiencing, he promptly began his analysis. Within about an hour he had determined the cause, rectified the problem and had our system back up and operating. We then checked out all devices to insure proper operation of each as well as the internet upload and download speeds. I cant say enough about Richards analytical approach and skills in addressing and resolving our system problem. Without hesitation I unequivocally endorse both Richard and FireLogic.

Jo
Review №9

I have an I Mac that is almost 7 years old, so when it started shutting down every couple of minutes I was sure its time was up and Id have to buy a new one. FireLogic replaced the old rotating hard drive with a solid state hard drive and installed an antivirus program. I was so happy that I never lost any of my data and now my computer was faster than I remember it ever was. I saved a ton of money by not having to go out and purchase a new Apple computer. Derrick, the hands on owner of FireLogic and pretty nice guy delivered as promised. Thanks FireLogic!

Al
Review №10

Derrick and his team at FireLogic are absolutely wonderful! My computer crashed and I needed help asap. Derrick and his team came to my rescue, within a couple of days, I had a completely new laptop, docking station, two new great screens and all of my software installed. FireLogic is dependable and easy to work with and they get the job done right, efficiently and cost effectively. I highly recommend working with them, they truly saved me tons of time and money. Great job!!

An
Review №11

I cant say enough good things about FireLogic! From their top notch customer service to their expert IT solutions, they have really helped us as a small business over the years!

Ge
Review №12

I had a great experience with Fire Logic. They did a tremendous job upgrading my pc and did so by providing me with the best options to get the most for my money. Its very hard to find knowledgeable and trustworthy people in the repair industry; I really felt like I could trust these guys. Fire logic has been the best repair experience that I have had so far. The technicians there are very knowledgeable and up to date with the latest computer technology, and for a guy like me who isnt that tech savvy, they really narrowed things down for me to help me understand everything that was going on with my pc. I would highly recommend Fire Logic for any type of computer repair or related issue. I will be using them from now on for all of my pc related issues. Thanks, Fire Logic!

B
Review №13

Fantastic computer repair company. I have a Dell desktop computer that was freezing up and running very slow, so I gave these guys a call. The technician came over (got here on time UNLIKE the cable company), did a little checkup. Apparently it had a virus. He removed the virus. Did another checkup. Everything is now back to normal. Thanks!

N
Review №14

Incredibly knowledgable and first class service.

el
Review №15

Not inexpensive, but professional & honest work.

pa
Review №16

Very nice people, great service

Information
3 Photos
16 Comments
5 Rating
  • Address:1400 E Touhy Ave #100, Des Plaines, IL 60018, United States
  • Site:http://www.firelogic.net/
  • Phone:+1 312-445-0702
Categories
  • Computer repair service
  • Computer security service
  • Computer support and services
  • Computer training school
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5:30PM
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