For other businesses they are great. For individuals they really can do whatever you need but they are expensive.

They did a great job for me.

Lady up front was terrible with helping me decide what I would need for what I wanted to do. Evidently she didnt want to talk about computers in a computer store. Then said they dont have any models in that would fit what I am looking for and told me someone can email me options but it wouldnt most likely be today. Well good thing 2 weeks later I get the email which st that point I already decided I would never step foot in the place again. SUPPORT DICKINSON businesses many have said. Why????

I am pretty used to fixing my own computers, but I didnt have time on this particular project. I believe Alyssa was the technician who repaired my laptop.It operates faster, smoother, and more efficient then the day I bought it. I know where to go for any further issues, because they are super PRO!

I was building my first custom pc. My luck I got a faulty part from the manufacturer. It took me 2 days of troubleshooting before I finely threw in the towel. I went to Smart and they were so helpful. I had multiple techs inspecting it, giving advice and making my experience so amazing. They taught me so much and went way out of their way to make my build a great one despite my bad luck. I will continue to go to them in the future and recommend everyone else to as well. Easily 5/5.

Friendly staff, very helpful, git my computer up and running and I kept all my data and pictures.

Very nice store and employees were very honest when it comes to spending money on computers to benefit an individual need.

Helpful, had exactly what I needed on par with what I could get it for online.

If you are having problems with your laptop this is the place to go. I have gone through 4 laptops over the years. Most of the time, the hard drive has gone out. I bought a drive @ this store, but they will scan your laptop to see if its under warranty. They always do replace it and get it back up & running. Last time, the girl who does repairs backed up all of my data so I didnt have to start all over. However it is $75 an hour for labor -- it usually takes more than a few days to get it back. Other than that, great customer service!

Horrible experience! Simply asked to diagnose what was making my computer run slow and they lost my very expensive software cd and deleted all my software without asking any ?s... I’d rate them zero if I could

They have one guy in there that is very knowledgeable. Fair prices

I went in to replace a new key for my laptop. The employees were friendly and said that they would have to order an entirely new keyboard, instead of just the one broken key, but they werent sure if they were even able to order it for this model. They took my name and number and promised to call me about it when they found out. Its been 2.5 weeks and no call. I assume they forgot about me, since I cant imagine it takes several weeks just to find out about the possibility of ordering an item.I decided that if they werent interested in calling me back, Id go somewhere else. Just kind of a meh experience.

Nice people, service seems to be holding up.

Excellent friendly and knowledgeable staff.

Excellent