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The Little Playhouse
99 E Deer Park Rd, Dix Hills, NY 11746, United States
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The Little Playhouse

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JB
Review №1

Beware of owner!As she speedily gives you a tour of her facility, telling you what every parent hopes to hear about a prospective nursery school [Theres no tv/screen time here; Every day, your child will be given play time in our wonderful downstairs playroom (every day translates to once or twice per week); In the warm weather, your child can play in our spray park (which was a not built at the time of my tour in the spring of 2019; interestingly, the town permit was issued on 5/7/20, in the midst of the LPs being closed for COVID-19, a full year after my tour)] before she informs you that space is limited and classes are filling up, Janice is preparing to nickel and dime you for EVERYTHING thats an add-on, checking her list along the way:--Facility-provided lunch? Check.--After school play time? Check.--The month of June, which Janice ends in the second week of the month so she can begin camp the following week and double charge those foolish enough to enroll in both? Check.--Charging clients for the full month of March 2020 when she shuttered the facility on 3/14/20 FOR THE REMAINDER OF THE SCHOOL YEAR WITHOUT PROVIDING ANY DAYCARE OR ACADEMIC SERVICES? Check.--Skimming 20% off the top of June 2020s tuition reimbursement when families asked for their full deposits to be returned as there was a breach of service? Check.Janice will poach ANY potential client as she watches the local moms groups on Facebook like a hawk, trying to steer these unknowing people to her business doors.Unfortunately, as effectively as she infiltrates the local Mommas pages to advertise her center is as ineffectively as she communicated with families last winter that one of the pre-K classroom teachers went on leave in December. Thankfully, the leave replacement teacher began on March 9th.Dont be duped by the owners words and attempt to cater to the local community. She is unprofessional in both tone and word choice in all correspondence, does not present the actual facts (because she says what parents want to hear about her facility as they sign the contract on the dotted line yet much of it is untrue), and cares more about her bottom line than your child. Janices actions and greediness at the expense of her customers for the three and a half months her daycare (AN ESSENTIAL BUSINESS) was shuttered scream louder than her words: she is more interested in taking peoples money than in caring for or about their children.

Ra
Review №2

Both of my daughters attend the Little Playhouse. They love the school and look forward to going every day! The teachers are warm and caring. The owner is always responsive via text anytime any day. I have only had positive experiences with the staff and owner. My children have missed going to school these past few months! My oldest is graduating and I appreciate how safe and special the owner is making her graduation. I can’t wait for my younger daughter to start back in the fall.

Er
Review №3

Weve sent both our kids to the little playhouse. The teachers are so warm and nurturing, they care for the kids as their own. My son graduated, well prepared to enter kindergarten and when my daughter was a late walker her teacher spent special time with her walking her up and down the halls encouraging her to feel more confident to take the steps on her own. We feel the school meets all necessary criteria regarding safety and security, and Janice has gone above to ensure the kids are well protected in our new COVID environment. My daughter returned yesterday and could not get out the door fast enough today, so excited to go back.

Ma
Review №4

Let me start off my saying it is a beautiful and clean facility! The indoor playground is like a mini village with shops, a cafe, and firehouse. It’s perfect to have the kids still play even when it is rainy or cold outside.I have never seen anything like it before. Janice has always had an open line of communication and I have never once been concerned over the safety of the children. The staff is always very nurturing and genuinely care about the development and well-being of the children. I would definitely recommended!

Le
Review №5

We absolutely love the little playhouse. Our daughter is learning so much and constantly talks about school, her teachers, and friends. We can contact the director and teachers directly and have open lines of communication which make it super easy to keep informed or ask questions. We had tried another daycare before this one and our daughter would cry going in and within a few days at the little playhouse she was waving goodbye and running into her classroom! Can’t say enough about the school and staff!!

He
Review №6

My son has been attending since he was 3 months old and he was done wonderfully there! The teachers and staff are warm, nurturing, and love your child like their own. My son just turned 2 and has already learned so much! Im grateful for Little Playhouse and that he has a place he can continue to thrive at.

Ka
Review №7

The ownership is very hard to work with. The tactics employed by them felt like we were always being held at siege. Overall, there are too many good facilities to choose from where the teachers care and kids are safe for customer service and being treated respectfully and fairly not to be a top priority. In our families experience the cost far outweighed the value (Keep in mind that while they charge on the lower end of the spectrum that my comment suggests that what you get is still vastly disproportionate to the value you received) and the ownership was too frictional to want to deal with it for another year.

Na
Review №8

I did a lot of research and toured a lot of schools before i chose one for my daughter to attend and i could not be happier that i went with The Little Playhouse! The teachers are amazing and my daughter loves it there! I was so nervous as it was my first time sending her somewhere but they made the transition so easy and the constant and fast response and contact was so helpful! Highly reccomend!

To
Review №9

The Little Playhouse has been a beautiful and much needed addition to the Dix Hills community. Clean, modern with indoor and outdoor playgrounds that I want to go on. They hire staff from the community that care about our kids. Thumbs up!!

Al
Review №10

The bottom line is that children are dollar signs at this facility. My 2 children dont even miss it, which is a good thing, because the owner dis-invited my son from graduation after my wife posted a negative review.The positive reviews are mostly friends and family, including teenagers, so take the time to read these reviews carefully (youll see several with her last name on them).

Li
Review №11

My 2 children attended the Little Playhouse for the last 3 years, for a total of 5 years between them. I am writing this review based on their experiences in the 2s (twice), 3s (twice), and the Pre-K class.Pros:1. Safety: I never once was concerned about my childrens safety at the Little Playhouse. The teachers were responsible and Janice was quick to inform me when the inevitable child injury occurred.2. The facility: The facility is beautiful, spacious, and clean. My only complaint is that the children didnt get to use the indoor playground daily, usually just once per week.3. The teachers: Janice has an eye for talented staff. With one or two exceptions, my kids had wonderful experiences with their teachers.Cons:1. No consistency: This is a day care. I repeat, this is NOT a preschool, and it is definitely NOT a pre-k; it is a day care. It is registered as a day care. The only difference is that youre charged like its a school and pay tuition even when its closed. Kids are carted between classes to fill quotas. This is not run like a school where a child belongs to a certain class and stays with the same children all day.2. Education: I say education lightly. All I wanted for my kids was to socialize with other kids and be somewhat ready for kindergarten. The play was fine. The pre-k class was a joke. My son did not learn a thing. No sight words, no pre-reading skills. No notebooks full of artwork. This was play and the same silly songs for a letter of the week that they did in the 2s. I have spoken with professionals in the classroom (SEITs, service providers from agencies) who have warned me that there was zero structure and learning happening. It didnt help that they didnt have a head teacher for the 3 months leading up to the school closing due to COVID-19. We also received zero from the school to support the kids virtually. Literally nothing.3. Staff overturn: In 5 total years, none of my children ever had the same teacher for the entire year. The record was 5 different teachers in one year. Janice does not have the ability to maintain her staff. In many classes, head teachers leave at 12 or 1. For young children, this is extremely disruptive and upsetting.4. Communication: Its consistently unprofessional. At first, it was just spelling and grammar in emails. That I could forgive, except the spelling and grammar errors trickle into the classrooms. The people responsible for teaching my children make mistakes on the work they send home. They taught Indians for Thanksgiving! They spelled my sons name incorrectly on every single piece of artwork. I brought this up countless times to no avail. Worse than spelling and grammar, the communication is blunt, disrespectful, and one sided. Parents get hung up on (usually dads), yelled at, incoherent texts, texts at inappropriate times, no response when one is warranted, etc. etc. You dont have to take my word for it; you can scroll down and see the responses to past google reviews for a taste of the unprofessionalism for yourself. Parents get yelled at for goldfish being eaten in the parking lot (I kid you not) but are not notified when yet another teacher quits.5. Misinformation: Janice is very good at selling the school. Hell, I put down a deposit for the Dix Hills campus before it was built, as did many others, and waited years. Another example: the sprinkler pad. There is no sprinkler pad. Youll see a post advertising summer camp with a sprinkler pad all over every Facebook parent group. Shes been promising that for years and collecting deposits accordingly. This one may seem like no big deal, but when a global pandemic hits, and the leader of your childrens school is more of a sales person than an actual leader, it matters.6. Money: When you pay for a day care that follows a school schedule, you waste a lot of money. Check out the school schedule to see for yourself.

Ja
Review №12

I did not have many dealings with the owner, however I was not impressed with how she speaks to us as her client. My interactions with her were not positive. My wife dealt with her more often and from what I have been informed, she struggles with speaking professionally. If it wasn’t for the teachers, we would have pulled our child sooner than COVID. Which that is a story on its own. We are not pleased with how she handle COVID and very little communication, again not done in a professional manner. We are so glad to be almost done dealing with this lady. I would definitely recommend looking at other places to send your child or be aware of how you as a parent could be treated.Also pay attention to some of her reviews. Her family (has same last name), a staff member,a teenager, and friends leaving 5 star reviews to boost her ratings.

Ni
Review №13

My son went to the little playhouse for 2 years and had the best most nurturing experience. I will never forget the time he was not feeling well and when I went to pick him up he was laying on Janices chest just like he would on me. The teachers there are so wonderful as is Janice. The new playhouse is unbelievably beautiful. Its an amazing school / daycare. They go above and beyond for your children.

Gi
Review №14

I enrolled my 3 year old son in October 2019 and regret doing so. The facility is nice (because it’s brand new) however, The owner Janice is very unprofessional! There was no curriculum and no consistency on a daily basis. I wanted a school setting where my son would learn, instead it was more of a daycare. My son was there M-F from 9:15 to 3:00 and His “teacher” would leave everyday at 1:00pm. When I questioned why this was happening, I was told by the owner that she didn’t need his “teacher” there all day. (If my kid is there all day, shouldn’t his teacher be there all day??) Shortly after that his “teacher” was absent for weeks. I asked again about his “teacher” and was told that she was not returning. No explanation, no reason, nothing! That’s all I got. My best guess would be the “teacher” had enough of being mistreated by such a unprofessional person and decided to QUIT.Janice decided to keep 20% of June’s tuition which she claims is to cover bills, sanitize her facility etc.She said She wants to “survive the pandemic”She offered nothing during COVID! Not a zoom meeting, not a phone call, nothing from the “teachers” at all! How does she expect to keep money from parents without doing anything to earn it!When I requested my money back In full she said she gave everyone the same options to choose from.I told her my son was not returning to the little playhouse which was a decision made well before COVID. Parents who leave lose 20% and parents who stay lose nothing.Her lack of professionalism is evident from the first time you meet her. And trust me, her staff is not happy!If you’re looking for a friendly, loving atmosphere for your child, this is NOT the place!PLEASE PLEASE read the reviews. They’re factual and accurate! Disregard the positive reviews, those were posted by her relatives and teenagers.

Da
Review №15

Janice is a lovely person with a beautiful establishment. She came through for us when we needed her and I will be forever grateful.

Me
Review №16

I am writing this review as a parent of two children who attended the Little Playhouse for the 2019-2020 school year. As other parents have stated, the building is beautiful, the building is new and clean. As for the staff my experiences were mixed. For my older daughter, her teacher was sweet and appeared to form a great bond with my daughter. Although for a month straight, the Director failed to communicate with myself or other parents that the teacher was gone or introduce us to the random staff that were filling in for her absences. My younger daughters teacher although very sweet, communication was horrible. Information I did receive was vague and provided no details on my daughter’s performance. My youngest daughter started the year off as a late talker and engaged in a lot of problematic two-year-old behavior. This led to six and a half months of either receiving no information about my daughter or receiving rude text messages from the Director about incidents. I had to request meetings with the teacher and the Director, but these meetings lead to no improvements in communication. If you want to send your children to a daycare where you receive daily or weekly information on your child- do not send them to the Little Playhouse. At Ms. Nacht’s request I had my daughter evaluated by Suffolk EI against the recommendation by my Pediatrician and my own professional judgement. Now as a Special Education teacher who has provided Early Intervention services and evaluation myself, I am very familiar with the requirements Early Intervention services. I was embarrassed to share with the evaluators the poorly written email that I received from the teacher summarizing her concerns about my daughter. The EI evaluators even offered to contact the Director or teacher to discuss strategies but neither the teacher nor Ms. Nacht followed up with them. Anytime I had issues, such as observing assistants on cell phones and would address these concerns with Ms. Nacht, her response was always to engage in a combative and confrontational argument with myself or my Husband. As an educator, I feel I should be able to have conversations with my children’s school and not feel that I am being attacked or mocked. As parents and educators, we all know that we will not always agree with each other, but these conversations can and should be done in a professional an adult manner. This was never the case in any of the dozens of conversations I had with Ms. Nacht. I can only imagine after reading my Google review that Ms. Nacht will make a statement about how bad my daughter was. That might have been the case at the Little Playhouse, but one should expect these difficult conversations with your children’s school staff to be professional and informative. If I can have challenging conversations with my students’ parents, why would I continue to send my children to a daycare where the Director is rude and texts her students’ families like a teenager. I would have loved to heard more information, details about my daughter’s day, so I could help provide solutions for any challenging two-year old behavior. But again, communication is not a strong point at The Little Playhouse. As for the business side of The Little Playhouse, I would strongly not recommend signing any paperwork with Ms. Nacht. Ms. Nacht chooses which families to issue refunds to. She changes contracts to meet her needs. She often pressures families into signing contracts early into the school year, threatening there are limited spots in classes. But this is never the case. The classes always have openings because families are leaving because of the unprofessional, rude and immature behavior of the Director. Conversations with Ms. Nacht regarding my children were unprofessional and rude. Conversations with Ms. Nacht regarding closures, tuition refunds and contracts are unbelievable, beyond rude and at a whole other level. Although the building is beautiful and some of the staff are friendly and nice, dealing with the Director off-sets these positive points.

Ja
Review №17

Have been attending since September 2019 and my daughter loves it ! The teachers are nurturing and the facility in dix hills is gorgeous!

Ni
Review №18

We have been part of the little playhouse family for 10 years. All of my children had and continue to have an amazing experience. The teachers are so nurturing and caring. The director is extremely flexible and always available to speak to which is important to us,

Me
Review №19

This center deserves a star for considering childrens individual needs when determining appropriate placement. However, their fees and cancellation policy is awful and very misleading, and cost my family over $1500 when my son didnt even attend this center for one day. When I called Janice to request my deposit back, she wouldnt even consider it. For future parents, please know that if you register your child at any point from March 2nd to December 31, your enrollment fees are nonrefundable I really wish I could give this place more stars as their curriculum seems great, but their policies are not consumer friendly, especially when compared to other local childcare centers.

to
Review №20

Working with the ownership was an unpleasant experience. There are too many good options out there for customer service to be neglected.

AM
Review №21

I just hosted my daughters 2nd birthday party at LPH and I honestly can not say enough about Janice and her staff! The facility is meticulous. Not a stain or tear in anything. She and her sons were super attentive to the kids. Everything was neat and organized and nothing felt rushed. I loved how things were separated for a bit so there were “stages” of the party. First the kids got tattoos with Mickey and Minnie, then there was open play. I hired characters from mickeys clubhouse to come and that also broke things up a bit. The kids had a blast playing in the little village and the catering from white post farms was awesome. The staff set up and cleaned up and had everything ready to go for us at the door. This was the easiest and most enjoyable party I’ve hosted and would recommend it to anyone!!!! (Another huge plus is location! If you have family split between Nassau and suffolk it’s a total win!!).

Ma
Review №22

A warm, caring , loving environment for Pre- School.The staff is amazing and Janice is wonderful.Would definitely recommend...

Ra
Review №23

The most wonderful Pre-school for your children. Love Janice and the staff.

Ji
Review №24

Wanted to post for future parents as I feel it’s the right thing to do. My son was 1 1/2 when he started here 3 full days a week. He was a handful for the daycare as per the staff (occasionally hitting / biting other kids.) Let me start off by saying this behavior is NOT ok and as parents we diligently were working with our son to learn boundaries as the opportunity arose, however he rarely did any of this at home so it was a shock to us, but being new parents we were certainly concerned. After a few incidences, the director told us we had to call early intervention to have him evaluated stating his speech was delayed, (he was meeting all developmental milestones at home) he was walking on his tip toes etc. eluding to the fact he had autism and mentioning he needs a certified behavioral teacher provided for free by the county. I immediately took him to my well respected pediatrician and called early intervention who both were disturbed this was coming from a daycare that did not have the qualifications to diagnose or evaluate my son but proceeded evalaution as per our requests. After tons of stress and worry and finally receiving positive feedback from my sons Dr, AND getting my son evaluated by EI (who stated he was exhibiting 3 year old cognition in some areas) the director then proceeds to say it’s because my son “rough houses” with his cousins that he is doing this at daycare and it “needs to stop” and he “needs to be re-evaluated at 2 1/2 because sometimes they don’t qualify for services at this age but then later do.” Mind you, we were not allowed, as per their policy, to discuss his behaviors or classroom time with the teachers who were with him all day, it was second hand information always from the director. The staff seemed timid whenever I asked questions about his day or what they did. This subject matter continued to be pushed multiple times as they had to have one of their staff monitor him throughout the day (rightfully so if hitting and biting), but ultimately it seemed they wanted the county to provide a certified behavior teacher for free so they didn’t have to have their staff follow him. We removed my son from the daycare after finding his behaviors, although not condoned, are typical of a 1-2 year old and he was developing perfectly. He is now in a more structured pre school setting and doing amazing. Never biting, never hitting and we dont get notes home every day critiquing his every move (always were negative, never positive notes in his backpack). Ultimately we are so happy with our sons current setting and dissappointed with how The Little Playhouse was so unable to help my son learn and grow. Just please be careful where you put your kids in daycare, it is not as structured as you think and some daycares expect perfect cookie cutter children. I still beat myself up for being so nieve and trusting the director here when my son just needed more structure and guidance. Janice seemed controlling and almost bully like during my sons stay here. Also please know, they are not qualified to evaluate your child in anyway or comment on their development! I do have to say a few of the teachers assistants were very nice and kind, one in particular always greeted my son with a big smile and always said goodbye to him kindly no matter what kind of day he had. Otherwise it always felt like there was an “issue” to discuss. I definitely learned from this experience as a mother.EDIT: in response to the owners response below, this is a perfect example as to why you should not bring your child here. As an owner you should be taking my experience as constructive criticism instead you are vilifying my child on a public platform. I’m an RN and safety for anyone including others and their children is the foundation of my career so I encourage others to do the same. It’s not hard to hear my child needed an eval, it was hard how YOU and YOUR staff handled it. ALSO, as per you, how was he “continually” able to bite and hit anyone if your “fantastic” staff was on a one to one with him? And you talk about safety??

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3 Photos
24 Comments
3.5 Rating
  • Address:99 E Deer Park Rd, Dix Hills, NY 11746, United States
Categories
  • Nursery school
  • Day care center
  • Preschool
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