I am over the moon happy for the repair of my labtop. My hard drive was failing and I took it in to get it repaired. Was let know off the bat that I needed a hard drive replacement which I went ahead and did. Great response and now my labtop is good as new. Super happy and will for sure be taking all repair needs to them.

Hi-Tek Solutions does a very good removing the virus, installed a new system, replaced the old hard drive with the SSD hard drive, installed the new anti virus Eset, and the new Microsoft Office 13.with reasonable price

First time here. Brought in my sons laptop. Staff was very nice and helpful. I appreciated the fact that they were going to be honest regarding the repair.

The service was fast and the staff that greeted me was professional, despite me being constantly on their tail because the computer that I dropped off to be moved to an another case was my only computer and I wanted it done as quick as possible. The staff was really patient with me and the end result ended up being worth the wait, will return here for any other computer problems that I cant fix on my own for sure.

Great customer service. Rosie is super helpful and works to get the best deal. They quickly answered the phone and they helped me get all my equipment out of the van.

Customer service is great but unfortunately the 2 month turn around time is terrible!!!!Experience:I dropped off my computer mid-January, and I got a quote in early February. I was told that it would take 2 weeks for materials to ship and 2 days for the repairs. Shipping took closer to a month(I think they didnt place the order for the parts until I called 2 weeks later to check on the progress because thats when I got the shipping info) and then after receiving the parts, they sat on my computer for another 2 weeks, so I called to check what was happening and why they were taking so long. First, they confused me for another customers, after they identified who I was, they said my computer would be ready that afternoon. Annoyed by their lack of responsiveness and their 2 MONTH TURN AROUND TIME, I asked if I could just pick up my computer since I was unhappy. I understand how covid has affected certain industries, but why sit on my computer parts for 2 weeks when the contract explain how repairs take 1-2 business days. If you need someone to fix your electronics ASAP then Hi-Tek Solutions is not for you.I know the owner reads the comments so here is a word of advice, be upfront about how busy you are. If it takes you 2 months to make a repair then say so from the beginning. Dont waist peoples time.

Great work and service. Will definitely go back if I need any repairs in the future.

Customer service is key. The team is professional, knowledgeable and reliable. It’s such a nice experience dealing with a group of people who respect the customer.I will continue to use for my computer needs and recommend them to my friends.

They offered a good price for my laptop repair and responded very quickly. I recommend Hi Tek for your electronic repair needs.

I will preface by saying they will get the job done, but its totally not worth the price. Three years ago I brought My PC. I was pretty sure the motherboard died and I didnt have the confidence back then to do the swap on my own. Brought it to them and they confirmed what I already knew, but for around 60ish 💲💸💰 I ordered a new board and they were going to do the installation, but apparently that caused the CPU to die.. which it was working fine before... I found that kind of suspicious... regardless after a couple days when I brought them the new cpu the repair was completed. FYI, they never updated my bios, firmware, or drivers, or set the optimal ram frequency in the BIOS.... TO be paying people top dollar, you really do expect them to at least bother to go to the manufacturer webpage and update things.....Fast forward three years, this week, I was going to upgrade my CPU, and needed to do a simple swap out of the motherboard, and maybe a new CPU cooler. I thought to myself... Im feeling a little lazy, I wonder how much they will charge. I was expecting like $30 to maybe $60 MAX for a simple motherboard swap and also remind them to actually update the drivers this time...Dude on the phone blew my mind away.. 🤯 He said they would charge minimum 💲30 just to look at it because its a custom build... that sounds silly to me considering there is no diagnosing... nothing is wrong with it, literally just needs the motherboard swapped. Everything is compatible, there was no thinking involved...ON top of that they told me labor was going to be around 💲 109🤑 and that was just their initial estimates. I dont remember the exact total I ended up paying three years ago, but I know it wasnt this much. My motherboard wasnt even worth all of their service fees. Even if I didnt know what I was doing, I could afford to break the motherboard and by a new one (very hard to mess up with this btw) SO I ended up doing the job myself that night.... it really was a simple job.Long story short, there is a lot of scammers in the PC industry. By scamming, I mean that what you pay for is overpriced, like mechanics. Sure they will get things to work, but they wont do a thorough job and it will be wayyyy overpriced.Unless you really really dont know what youre doing (Im talking about someone who thinks deleting an icon is the same as uninstalling the software) it really is better to just do it yourself, trust me, you can do it. And even if you dont know what your doing, I can guarantee that if you post an ad on FB marketplace or any other online platform, there will be some guy willing to do it for way less or free food lol. 😅

Great service and awesome quality repair. I’ve been going to hi-tek for a few years and they always do an awesome job.

I been to this place all the times for all my computer repair needs. They are the best and always can fix any problems that you have with your computer. Sergio and Edgar are really nice and friendly as well. And the price is not too expensive either. I would continue to visit this place for all my computer need and would recommended for everybody. A ++ SERVICE!

My 2TB WD external harddrive that has a little over 1TB data could not open/viewed in my laptop. I browsed everywhere, read reviews and called to inquire. I took my harddrive to this place to see if they can retrieve the data. I dropped it off along with my new 4TB harddrive. I was told theyll call me and send emails for any update/status on my harddrive.It took 4 months! And only able to retrieve 60% data. I paid $625 for the time and how much data they can recover! Ridiculous!I gave them 1 star because of the lack of communications, the time it took, and how much they charge for the percentage of data they can recover.****There was no percentage offered. I even asked and the receptionist decline and said they only give discount on the next service. Imagine how that makes me feel?!

I recently tried to upgrade my cpu, unfortunately I had to update my bios and I didn’t know how too. So this store was recommended to me. I decided to take it, the price was great and they were able to fix my Pc.

This place is great! Edgar is a pro and helped me being my gaming laptop back to life. Highly recommend.

They were very efficient and great at their job! The price to fix my pc was very fast and professional and would recommend this place for any difficulties in your electronics!

Recently took my laptop in, free diagnosis and good price. My laptop running well now 👍

These people are awesome. Honestly is key now-a-days. I will always go back when I meed them

Great and professional! I took in my custom built PC and they went above and beyond with the service! They listened to my needs and took care of my issue. I definitely recommend this place to anyone having issues or looking to upgrade their PC!

Great service and super helpful at the front desk, would recommend!

HI TEC sOLUTIONS HAS ALWAYS RESPONDED QUICKLY TO MY PROLEMS. i HIGHLY RECOMMEND THEM ANYTIME TO OTHERS.

This place has been my go-to spot for a couple years now whenever I manage to mess something up with my laptop. Can’t complain about the service, the workers are really friendly and they get things done fairly quickly and at a fair price.

Very knowledgeable individuals who knows what they’re doing. Parts came the same day they have said, easy, fast and friendly service. 10/10 would come back again.

Had my Iphone 7 screen replaced and it was done right and fairly quick. Definitely will keep them in mind for future needs.

Over all Great service !! enjoying my gaming PC !!

How much is it to fix a chromebook that got wet and wont turn on?Because I need to fix it right away because its my schools chromebook.Thanks.

Service with a smile. Always friendly, honest and very knowledgeable. I like their free diagnostics and upfront prices.

They make things right!Took my laptop in to get the keyboards repaired and they did a phenomenal job on repairing my laptop. They kept me updated on the repair status of my laptop, which is always great to know if there are any delays. In addition to repairing the keyboard, they also replaced the screen at no charge since after the repair was made I noticed that there was some residue on the screen that did not come off. After several attempts of cleaning the screen, they wanted to make things right and offered to replace the screen at no charge. Everyone here was kind and really did their best to make things right and they did. I will definitely be coming back and will also be recommending them to my friends and family.

Great service, they have a free diagnosis for whats wrong with your parts and will be 100% honest about it. I brought in my laptop and was told that replacing my messed up motherboard would cost as much as my laptop or buying a new one. They were easy to keep up with too.

This place seems like it is very good at what it does. The technicians were able to figure out my custom build’s problem, order the necessary parts, and fix my computer quickly.I will say they they could have just called me for my password so they could save me the trip (and the fee) for taking my computer in a second time. Other than that, I would highly recommend this business.

I HAVE NOTHING NEGATIVE TO SAY ABOUT HI-TEC SOLUTIONS. THEY ARE ALWAYS READY TO HELP AND ADVISE ME THE BEST OPTIONS. I HAVE BEEN GOING TO THEM FOR OVER TWO YEARS. THEY ARE ALWAYS PROFESSIONAL,FAST TURN AROUND AND OVER THE PAST YEARS HAVE SAVED ME FROM BUYING A NEW LAP TOP AND COMPUTERS. THEY ALWAYS DO A FOLLOW UP CALL TO MAKE SURE THAT I AM VERY PLEASED WITH THERE WORK AND HAVE NO ISSUES. HI-TEC SOLUTIONS THANK YOU FOR YOUR OUTSTANDING SERVICES.

Great service had my computer repaierd.. other places told me my computer should rip and they just changed and hard drive... They know what they are doing. Thank u guys

If I could give them 0 stars I would. I took my girlfriends laptop there to get the screen fixed because it had some pretty good reviews, so I had some pretty high hopes for it. I took it in and got the free diagnostic which took around 4 days. They let me know that the LCD was bad and that it needed to get replaced. I gave them the thumbs up to go ahead and check the unique LCD number because the technician said each of these computers - hp spectre x360 - have different LCDs, so I cant just order any. The technician had to remove most of the components of the laptop in order to be able to see the unique LCD number, potentially damaging other components. After 3 or more days I gave them a call back. They let me know that they were waiting for their vendors to offer them the cheapest price possible. Three more days passed when I called and told them to continue with whatever cheap price they had. They let me know that it would take approximately 3-5 days for the new LCD to arrive. After the 5 days I called back to check up. They told me that their vendor had sent them the wrong LCD. They had to order another one again, which took another 3-5 days. Another 5 days passed so I called them again. Finally the new -correct- screen had arrived and the old one was ready to be replaced. They let me know that the laptop would be ready for pickup the next day. I arrived the next afternoon and they told me that for some reason the keyboard and mouse were not responding. I waited for about 30 minutes and nothing. They apologized and told me that they would have it ready the next day. I arrived the next day and it was ready - sort of. The keyboard and mouse were still not responding, however they found a solution. If I just close my laptop then open it again everything goes back to normal. They explained that the laptop had a virus and that it was possible that that was what was causing the trouble. They then said that installing windows again might fix it but it wasnt for sure. Since they were only paid to fix the screen they gave me the laptop as it was. They said that they could install the OS and backup my data for under 200, but at that point I was done. I went back home and since my girlfriend was out of town the laptop was left untouched for a little over a month. I recently turned it on and nothing. The laptop will not boot and I keep getting error code: DRIVER_PNP_WATCHDOG. After a couple of hours of restarting and even unplugging then plugging back the battery, nothing. The laptop will not boot.The fix took about a month to complete. My girlfriend needed it back in 2 and a half weeks. Hi-Tek promised to meet the deadline. I was never updated by them, I always had to call and ask myself. Everytime I wanted to speak with the technician, he was always on lunch. They said I would receive a call back after his lunch was over, but unless they have 3 hour lunch breaks I never did get a call back from them. I always had to call. The laptop all of a sudden had a virus when it wasnt there before. The laptops keyboard and mouse still dont work. Now I will have to get it fixed AGAIN!

I requested a custom built PC, and he was able to get it done well, and done efficiently for my office. The crew over at Hi-Tek definitely showed that they knew what they were doing, and took their time explaining to me about any questions I had for them! Great service, and great system that they built for me!

Andy fixed both my laptop as well as my tower pc and I am very happy with how smooth they both run, how quick the work was done and their fair pricing. I highly recommend this place: they are professional, swift and friendly, and very easy to deal with. Perfection. :)

Ive been coming here couple of times to fix my iPad and then my work computer, They are the Best, Great Service. I highly recommend them

Friendly, efficient and knowledgable. Diagnosed the issue with my laptop and fixed it quickly. Will definitely return to them for future maintenance.

This place is a joke, I had a very horrible experience. I decided to give this place a shot at fixing my computer, and they kept it for a month with no solution switching between a my screen and my motherboard. They were very unprofessional when I called for a diagnostic report, they said it was the screen then changed it by saying the motherboard was faulty. I gave the ok to change the motherboard, after they said the screen was not the source of the problem and the first part they ordered from their vendor had the same damage as mine. Second time around the broke my screen and did not have the balls to take responsibility for it and blamed it on me even though I brought it in with a screen that still showed the display and all of a sudden after a month on them working on it, does work any more if I were you find a different shop and if you decide to give this place a chance, good luck with the headache and CHECK THEIR WORK! Never trusting this place or the two people, (manager and computer tech working on my computer) again.Message to owner and staff take this message as constructive criticism if you want, point being dont say anything you cant promise.

This place is a pure rip-off. They say one price and charge another with their bait and switch. Not sure how this place is still in business with their shady business tactics.

This is my third computer great work no issues

These guys are GREAT here! Theyre very knowledgeable about there tech work and do a great job moving through and fixing your computer problems.

Amazing staff loved the service.

Went to them so they can build my PC. Their service is not only affordable but efficient and very well done as well. Would highly recommend!

Awesome service and customer service. Will definitely come back!!!! Thanks guys!

I have taken two laptops at Hi-Tek Solutions and they have provided excellent service. Highly recommended!

I had a broken fan receptacle on my MacBook Pro 13 (Mid-2012) logic board. I called a few places to see if they could solder it back on. Each one recommended that I just purchase a new logic board which would cost around $478. I was almost resigned to doing just that. But then with a last prayer, I decided to drive over to Hi-Tek Solutions. I spoke with Andy and told him the situation and showed him the piece that had broken off. The way he replied was like music to my ears. Oh, it looks like a simple solder tack. 4 days later (due to it being a holiday weekend) I got my MacBook back and its been running just fine. I also had a bad fan but they managed to get it to temporarily work until a new one could come in. I expressed my concern about it running hot. So when the fan came in, Andy offered to take a look at my heat sync paste to make sure it was applied properly at no charge. This repair saved me $400. I couldnt recommend this place more. Thank you Andy and Gabriel for all your help.

Good customer service....its my second time and they do a good job...i truly recommend this place.

The guys were knowledgeable and gave me a fair price. They were also able to fix the problem within a quick time frame.

Hi-Tek Solutions is GREAT at taking a computer youthink is hopeless and making it much better! Theyvedone it with my Gateway desktop and my six-year-oldChromebook. Im always amazed at how smart theHi-Tek gang is at fixing computers for a reasonableprice. Theyre nice to deal with & very professional,which is rare in todays world!Because I depend on my computer for my job, Iveeven signed up for Hi-Teks monthly service plan. Itsnot that expensive and I think its worth knowing thatif I run into computer trouble, I can get real help fromHi-Tek on a continuing basis. Im so glad I dont haveto worry anymore about where to get help for mycomputers when theyre in trouble (which use to bequite often before going to Hi-Tek).Hi-Tek has consistently provided me with quality workat a fair price. I highly recommend them to everyone!

Great service and prompt work.

Amazing service. I always take my machines here when the repairs are beyond my abilities. Edgar and his team never fail to deliver.

Great service, great staff . Problem solved....

Fixing a screen shouldn’t cost 700$+ . I dont know how and why this place is still in business .

I cant say enough about the Staff here at Hi-Tek . Thank You For the service you give us here at Boggs Tool Co. Your always there to answer any questions we may have and quick to fix the problem. Thank You for the services you provide.

They stoped fixing Ipads where I am so they suck

Edgar is really nice and gets the job done quick for a very good price. ANY computer problem could be fixed!

They were very helpful. My computer would not turn on, but thanks to them it is all fixed.

Went in and the service was phenomenal, great attention to detail and professional vibes.

Sold me a broken laptop then when I sent it back they lied and said I broke it and and tried to give me half refund.

This place never fails to solve whatever problems I have for me and my friends at a good price

We are extremely satisfied with hi-tech solutions

My computer wasnt working so I took it in for a price quote. When I mentioned I will pay with a credit card the guy working there gave me an attitude. I didnt want to pay in cash, I dont carry that much cash on me. Take your business somewhere else that doesnt give you an attitude for paying with a credit card.

Very satisfied

Fast & efficient

Poor experience

Hi-tek solution are good computer technicians, they helped me with my michas computers, thank you I recommend them .........