I cant say enough good things about this business ! Always very helpful with our home and business computers. Dave goes out of his way to accommodate us, and is very knowlegeable and patient with those of us that are not as computer savvy! I highly recommend this business, they will come to your home or business if needed, and they also have a beautiful store downtown. Its no wonder that they are voted Best of Durango year after year!

Very knowledgeable folks here. They have saved me a number of times. Would highly recommend to anyone who owns an iPhone.

This place is great! Super friendly and convenient. It took them very little time to fix my keyboard issue. So glad that we have a place like this in town

Super helpful friendly staff!

Always friendly, knowledgeable and efficient!

When I called the man who answered was very rude. And they can’t fix and iPad Air 2 screen. Lol then what do they do?

I cannot overstate the great care that they gave to my grandparents in their greatest time of need. My grandpa was only able to really sit at his desk and play at his computer... meaning that he would call them constantly for technical issues and they ensured that he had everything he needed and showed true care and compassion. Recently they took great care of me as I traded in a computer and used that to purchase some new AirPods... which ended up having a defect. They promptly replaced them. If you need anything Mac related... try them first.

Customer Service.I have an OLD ipod shuffle. The little 2x2 square ones. Ive had it for 8 years and cannot believe it still works and I havent lost it. I recently found that I could no longer plug a jack into the aux port which rendered it useless unless it was plugged in directly via USB to a computer. I thought maybe there was just something lodged in it, and I could dig it out. I couldnt. So while running errands I thought Id stop in to the Mac Ranch, our local apple experts, and see whats up. Three minutes later they had dug out some paper and lint and it worked fine, at no charge. So stoked to have my little ipod working again. May seem stupid and trivial, but it means a lot. Good people, highly suggested local resource.

Im really glad to find a good Mac repair center. These folks were incredibly polite to me on the phone, went out of their way to track down a warranty repair that Apple hasnt been very forthcoming about, and then do the work. They even held on to my laptop and case for me while I was away for a couple of weeks, until I could return and pick them up. Super nice, respectful, and professional every step of the way. Highly recommended.

Dave, Ken, and the guys at the Mac Ranch are FANTASTIC to work with. They have generously helped service our older, donated computers to keep them going as long as we can. We are a small non-profit, special needs school that serves dyslexic children and have little funds to maintain these items. These guys are top notch at what they do and we are SO GRATEFUL to have these skilled individuals to support us and our town. Thanks guys! The Liberty School is so grateful for you!

These guys have always done a very good job for me. Always helpful, and good service.

My work computer which I purchased from Mac Ranch Crashed today.I have always dealt with the owners and been satisfied. Today I dealt with the service advisor who has been a computer service advisor for 10 years.Apparently he still hasnt learned anything about CUSTOMER service -He showed no empathy for my somewhat desperate computer situation. I asked what might cause the screen to be covered in numbers and text and his smug response was, I dunno...I had to leave town in the morning and I wouldnt be able to leave my laptop because I wouldnt be back for 10 days.I asked, how would you like to be without your computer for 10 days??Blank stare. Long and short is I go home and my better half fixed it in less than five minutes (and shes a PC girl).Takeaway -Mac Ranch owners are great - Service Advisor in serious need of customer service training - or a demotion.👎🏿

I thought I would have to replace my 2011 MacBook Pro and the Mac Ranch was able to upgrade my computer and get it operating brand new (including the Windows system). Saved me hundreds of $. I am thankful to Dave & Tyler for the time and effort put forth with integrity on my system. Great Job! I am confident to Highly Recommend the Mac Ranch.

Speedy replacement of mac book pro battery.

Returned to Durango from a work trip, and left my charger on my trip. These guys were nice enough to let me borrow a charger for a day to finish some work stuff. Super awesome and friendly customer service! Thanks guys!!

Good service they had what I needed but my only problem was when I purchase my case and screen protector the tech/sales puts my screen protector on and leaves huge bubbles and tells me I need to push them out myself I have other things to do. Spending close to 200 dollars I got good products but bad service.

Ed was awesome! My wife will be going to PA school this summer and we needed a new laptop for her. He was very knowledgeable of the types of software and requirements she would need and had great advise. We decided to go with the 13 inch Mac pro at 256 gb. Thanks again Ed!

I had been working on a project for several weeks and then I could not open the document one day! I tried everything to get it to open. These guys helped me out in just a few minutes! Mac Ranch is the best. Thanks guys for saving me from having to start all over again.

Dave, Ed, and the rest of the guys at the Mac Ranch are by far and away the most intelligent, patient, kind, and helpful IT team I have ever worked with. I am not known for my technical skill, but these guys make it easy to understand, and even easier to fix any issues that I may have. I will only spend my money with them, and I only trust them to fix any of my equipment, or to purchase anything new. These guys are LEGIT!!! Many thanks for all your help, and I look forward to spending more time and money at your store in the years to come!!! Many thanks, James Ianni.

I am also a local business owner and love to support local when I can. I am glad to have found the mac Ranch for my apple computer needs. I just love the homely individualized help they give. The owner Dave always has more information help than I requested. I felt like they were all about helping me meet my needs and not just pushing another product on me. They know their stuff and I would not go anywhere else for my apple computer and accesory needs.

Very friendly and accommodating staff. I recently had the screen replaced on my iPhone X, and it was so much easier to work with them than Apple Care or AT&T. They even took the time to send my phone to Apple for diagnostics because they knew of a possible defect which resulted in a free repair. They saved me hundreds of dollars!

I took my older computer in for a data transfer to my newer computer and was pleased with both the timeliness and the results. The staff is very knowledgeable and capable. Recently I tried to find pictures on my new computer and couldnt. I was unable to find cherished pictures of my beloved golden retriever and was very upset. I took both computers back in and Dave was able to retrieve the pictures from my old computer. He updated my photo library and transferred the pictures without charge. So grateful for his kindness and expertise!

My experience with the staff at The Mac Ranch has been superb! They did one update on my computer and it was ready before the promise date. They did excellent work. I had another problem and Ian was so patient and perservered until he was able to fix it. They are a fantastic Mac resource!!!

The Mac Ranch is a top-notch store. I have purchased several computers from them over the years, and had repairs done as well. Dave, the owner, always helps me find the most cost effective solution and makes sure I have everything I need to get my job done. Theyve also helped me trouble shoot problems with software performance. Its a great place.

I will buy again. Thanks!

Everyone was really nice and courteous. I know I asked a lot of stupid questions but they werent condescending when helping me fix my problems. Instead they were very straightforward fair with their prices and it was honestly a very easy and enjoyable experience.

Nice staff but each time I’ve gone in they have been out of stock on both MacBook airs and iPads.

Quality place to shop! Staff was welcoming and informative. Prices very reasonable. Overall a great experience!

Thanks Mac Ranch! You made buying a new computer, transferring data and connecting all of my devices painless! I really appreciate that and am thankful your company is here to support the tech challenged people like me. It was a fun transaction and I am so happy to be up and running with the latest and greatest!

Unfortunately, you have to highlight at least one star in order to write a review. If I had the option I wouldnt even give this business one star. I walked in looking for an external hard drive to transfer data from a Windows based computer to a new iMac. I had called 4 times to see if they had what I was looking for and they did not ever pick up. While the store is nicely set up and they do have a small selection to choose from, they do not price match. I had just visited another local store which was out of stock of the drive I wanted. I asked the ranch if they would price match and he said that they couldnt because they had to sell it for what the manufacturer sold it for (which is false because their price was $50 more than what the other local store sold it for and I looked on the manufacturer website and they didnt even sell it for what the ranch sold theirs for). Then he proceeded to argue with me for 15 minutes about how what I wanted really wasnt what I wanted and claimed to be the store owner (also false). To top it off, he was going to charge me a 20% restocking fee if it didnt work and I brought it back. If it didnt work (unknown at the moment) it wouldnt be my fault. So why should I get charged to restock something that didnt work in the first place? This is not a good business in my opinion and I will never take my business here again.

Friendly and helpful

Awesome local tech support and the only place I’ll go!

Brought in a my MBP for a warranty service that was supposed to be covered 100% by apple. Mac Ranch wants $100 to “clean my keyboard” and submit the FREE warranty claim. Very disorganized shop, a MAC Ranch rep told me over the phone days ago to just bring it in and it would be 100% covered. These guys are a joke. Nothing like a real apple store and they do not offer real apple services. Buy direct from apple. Why support local when local doesn’t support us.

Outstanding customer service. Id recommend the Mac Ranch to anyone with an apple product that needs assistance of any kind.

MacRanch totally updated my old Mac and did a fantastic job. It is almost like a new computer. And then they spent time with me educating me on how best to keep it at this level. Mac Ranch is THE BEST

WARNING!! Dont use! Claimed I had 27 viruses on my Mac, wiped it, sold me a back up and reloaded a version of Office that I hadnt paid for and therefore wasnt compatible with my machine. First, I could not charge the battery and now my Mac will only work if its plugged in. My computer worked fine before I took it in to these hacks. I only took it to them as a precaution because my wifi had been hacked and although there were no signs of a computer breach, I wanted to be careful. Huge mistake on my part and a financial waste of money. I no longer live in Durango but after bringing these issues to the attention to The Mac Ranch, the reminded me that my computer had 27 viruses, and that if I brought it back that there would likely be a charge at their normal, hourly rate. Mac Ranch did not notify me when my computer was done and when I finally telephoned, strung me along as to when I could pick up my Mac Pro. Im extremely angry and frankly better as Im all about supporting the small businesses in Durango but would not encourage anybody to use this business.

Good service and great prices

Outstanding experience. These guys are super friendly, enthusiastic, and competent. They jumped on a repair job I brought in and had it done in a matter of minutes. Terrific personnel.

Ive purchased more than one Mac from the Mac Ranch and always been satisfied. David and the rest of the crew have gone out of their way to make my experience a good one. David even went so far as to hand deliver my purchases to me in the next county because I dont live in Durango...I would recommend The Mac Ranch to anyone and know they would be well taken care of...

I went into the Mac Ranch with a computer emergency and they were so generous, they took care of me straight away and quickly my emergency was just a bad dream. Thanks, guys! Top quality service and very friendly.

What a great team! Love having someone so kind, professional, helpful, and knowledgeable in our little community. We love working with everyone there, and always choose Mac Ranch first for all our Apple/Mac needs.

A great blend of small town feel with a big city style. I was also concerned about affordability and ended up impressed with decent pricing. Pleased with customer service too.

The employees were helpful and considerate when my previous Mac crashed. Then they were incredible with helping me pick out a new computer as well as setting it up. Everything was reassuring after the disaster of my first laptop crashing.

Was interested in buying a new laptop for school but the sales rep didnt seem so interested in selling me a product. Why support a local business when I can just go to the MAC website and get treated better? I have purchased an IPad from here before but I doubt ill come back.

This place is terrific. They will take all the time you need to help and explain everything so that even I can understand. Wouldnt go anywhere else.

Always extremely helpful. Always friendly and courteous. Always accommodating when I phone in with a quick fix-it panic attack. Good classes.

Ive used the Mac Ranch as a source for Apple products, for repairs to my computers, and as consultants for my home network. John and Dave are among the most knowledgeable Apple experts Ive run across, more able than anyone Ive ever spoken to at Apple Care or the Genius Bar in an Apple Store. Ive no hesitation in recommending the Mac Ranch for any Apple related needs.

Very knowledgeable and respectful staff members. I truly appreciated the patience they had with me and the quick turn around time. Thank you so much!

Mac Ranch has helped me on several computer issues since they first moved from Steamboat to Durango - as I recall I first went to them about 3 years ago. I needed help on two different desktop Macs and an iPad. In all cases, Mac Ranch solved my problems w/o much of a delay. About a month ago, I purchased a new 21 desktop from Mac Ranch. The cost was a bit more than online prices, but well worth the difference because of the advice and assistance I received. I am pleased to give them a 5-star rating.

These guys are always there to help me out when my computer is acting up! I really appreciate that they care about my computers health and they understand I need it to be running in order to get my job done!I recommend these guys to all my friends that are having computer issues!

David & Joan do a great job at the Mac Ranch. Mac Ranch is certified to do Warranty Work for your Apple products. And they have great training and help for Mac users. Give them a call!

This shop is absolutely worthless. They claim to get parts overnighted and they do not. They have had my computer for over a week and got a bad part so will have it for likely 2 weeks with nothing done to it. Its better to just send your product into apple yourself and get whatever you need done by them. These people are clueless.

I have had multiple experts help us with our mac issues over the years and I finally found one that really knows what hes doing and I can trust him to do a great job! Thanks so much Matt!

The team were very helpful to my mother in law who needed a virus scan.Any technolologically challenged senior citizen should go there...

I ordered an iPad Mini from Dave at the Mac Ranch. The iPad came all set up and in perfect condition. Dave assisted me in selecting the right device for me. And, since I purchased it, he has been so very helpful to me in answering any questions I have ever had. I will use Dave at the Mac Ranch for all my Apple needs. I highly recommend the Mac Ranch if you are considering an Apple. You will not regret it.

I have had my Mac serviced here several times, and they are always helpful, as well as, very knowledgeable. We have owned Macs for years, and have had them serviced at other places that often are quite condescending. It is such a pleasure to be spoken to as someone with some intelligence.

We heard good things about The Mac Ranchand when we decided to get a new computer,we simply walked in,were impressed with theirimmediate service to us, and walked out havingbought a new Apple computer. We live in aslightly remote area outside of Durango, but upDave came, hooking us all up and since thenthey all have been helpful with advice wheneverwe needed it (we, being not too tech-oriented).They have our highest recommendation!!

Bill got me my new Ipad, and made sure I was all set up. Thanks for the help and support, and timely delivery. And thanks for reviewing all the setup steps.

So excellent service !I can’t find thermal paste in whole Durango, except here!Thanks again!

I dropped my computer off for a minor clean up and I was out of storage. I live in Ouray so this is the closest place and they had good reviews. It was a vintage MacBook but it FUNCTIONED WELL. I just picked it up today: 10 minutes for safari to load. 22 minutes for a blank Word document to load. I actually began timing it. The software has also been upgraded, which I’m now told is impossible to undo. It’s is essentially useless now.. I spent over $500, and walked out with a computer in tenfold worst shape than it was when I brought it in. I wish I would’ve never let them touch my MacBook.I did call the store and while everyone was courteous and I did receive a partial refund, they offered no solution for the intense change in my computer’s function other than that I could bring it by the shop for them to look at again. They had it for over 5 months (my fault) and during that time, no one thought to turn it on and make sure the work was was done properly??

Rock star staff and service. The best Mac store in Durango.

Caleb was very helpful and easy to work with. I highly recommend coming in to the Mac Ranch!

The owner, Dave Sessions has been very helpful in all regards, from iPhone issues to the Cloud.I recently purchased a 27 inch iMac from the Mac Ranch. The price was very fair and the data transfer was flawless. The Mac Ranch will have all my future business.Roger Brooks

Dave and his staff are the friendliest IT folks Ive worked with. Honest, fair, and great listeners - HIGHLY recommended!

These guys do GREAT work - took my out of warranty MacBook Pro to them for a new battery (Retina) - they do a complete check of the computers health while doing the work and the price is VERY reasonable - great job!!!!

Helpful, friendly, courteous, and tech savvy folks. Great service. The folks there are real pros and know their stuff. Definitely my place for my Mac needs.

Mac Ranch staff know what they are doing. Always treated fairly and respectfully. Looking forward to taking a class from them to better understand iCloud.

Positive interaction. Polite knowledgeable options provided. Good follow through.

Tylor a tech went beyond the call of duty to get my ProMac going after it crashed. Had my computer back that day! I recommend The Mac Ranch for your computer needs.

Went in to ask about expanding my SSD (Solid State Drive). The kid that waited on me said that it wasnt worth it, just buy a new MacBook. I have repairing and upgrading my old macs since before the kid at Mac Ranch was born. Didnt appreciate the attitude.When I needed a new battery for that same PowerBook, I went somewhere else. They did it the same day.Sorry Mac Ranch, not coming in again.

My Macbook has had nearly a cats 9 lives, thanks to the folks at Mac Ranch! From coffee spills to aging fans/hardware to accidental malware infections, theyve resuscitated it again and again. When I had to finally get a new Macbook, they helped me transfer data and learn to navigate anew w/ patience and good cheer! Thanks to all the team at the Ranch!

Theyve taken great care of me and my Macs the two times Ive needed help. Fast and friendly service. Thanks, Mac Ranch!

Last night, in the middle of a call, my iPhone 6 died. Perfect timing, as I fly to Germany tomorrow for business... urgh. I brought it in to have the battery replaced (it had been replaced in Jan--but apparently there was a bad batch of batts, since my wifes replacement had also had to be replaced again). It turned out that the batteries were unfortunately out of stock... but because of my predicament, Ian chased down a battery from one of the other Mac vendors and and installed it for me-at no charge. He also added some frosting by switching out my chipped screen for me, thanking me for being a repeat customer. Talk about going above and beyond--that was really cool. I recommend Mac Ranch and will return there with confidence in the years to come. Thanks, guys!

They are always positive, helpful and actually care what happens to my computer. I have nothing but wonderful things to say about the folks at The Mac Ranch. The only place in town Id recommend!!!

The Mac Ranch encompasses everything good about Durango, laid back with high quality service. I had repairs done to my MacBook and was extremely happy. They are knowledgeable, friendly, and very reasonably priced.

The Mac Ranch can not be trusted. They have opened a repair store down town and are falsely advertising that they are apple certified to repair apple devices. There is no such certification for Apple i phones and people are being led to believe that there is. As a licensed Apple dealer they are not allowed by Apple to repair these devices and are in direct violation of their dealership contract with Apple.

The best place to handle all your Apple needs. These guys know technology but dont have an attitude about it.

Dave and team provide outstanding service and possesses top notch knowledge on all things Mac!

They did an awesome job fixing my MB Air. The technicians are not only very knowledgable, but also friendly. They go the extra mile to make sure everything works out well.

All of my work depends on my Mac computers, purchased from Dave Sessions and The Mac Ranch before they moved from Steamboat Springs to Durango. As my IMAC and my Mac Book Pro began to age, I was unable to find adequate technical support. So, I was incredibly grateful to be able to ship both of these still wonderful computers to Dave at The Mac Ranch in Durango for much needed rebuilds. Thanks to Dave, I saved a ton of money. Without his expertise, I was facing the necessity of purchasing two new computers. I am eternally grateful and cant recommend highly enough this skilled and considerate MAC/Apple EXPERT! THANK YOU!

December 2015, I purchased a new IMAC 21 Retina Computer. Brought old computer in to transfer data from older IMAC. Problems came up on the new IMAC. The issue was when going to transfer the old data, the technician did not check for any possible Malware. Had to go back to the store as the new computer was having issues. Christine was excellent (so she gets 5 Stars)......she noticed the problem right away. Had to have the Malware taken off the new computer. Then I had to bring the old computer in to check it. Yes, that was the problem. Hopefully in the future, the technician will check old computer before transferring to a new computer. Bottom line, The Mac Ranch solved the issues. Kudos to Christine who is very professional.

I purchased an iPad in 2012 and decided to begin a journey to become totally Apple by the end of 2015. My experience with the Mac Ranch was very beneficial along that journey. I have now purchased a Mac from these great folks, another iPad and an iPod. Just recently I also bought an iPhone which they do not sell. I have felt fully supported and never had the sense that they were just trying to sell me something. Additionally, I have taken 2 of their classes and will continue to expand my learning through Mac Ranch. Whether I am working with Dave or Cristina, I have been completely satisfied.

Mac ranch is 1#. They have helped me many fields of Apple products. They are always the nicest people and always there to help.

My 2007 15 MBP graphics card/logic board was failing. The Mac Ranch took the time to make sure my HD was okay. Then put me back on the road and back to work with a 17 loaner while my 15 was being worked on.It was worth the 45 min drive from Farmington to do business with The Mac Ranch. Thanks so much! Ill keep you in mind when its time for an upgrade. Its overdue!

The Mac Ranch staff is SUPER helpful and friendly. I have had nothing but awesome experiences with them with both problem solving an older mac and buying a new mac. Thank you guys SOOO much!!!!!!

Really love the personal attention and the down to earth attitudes of the staff at Mac Ranch. Kudos!

Even though the Mac Ranch isnt like your normal Apple Store, the technicians do their best to help you however they can. The relaxed feel makes it a pleasure to do business there.

I would be in real trouble without Dave and Mac Ranch. Dave and his staff have always been courteous helpful.

My 2011 MacBook Pro needed a new cooling fan, expanded memory installed and an OS-X update to El Capitan. The folks at The Mac Ranch were very accommodating and provided a quick turnaround (2 days). This was my 3rd such VERY positive experience with The Mac Ranch ... theyre my go-to source for everything Mac, iPod and iPad, highly recommended!

I have had several occasions to visit the MacRanch, and the service is excellent. I have had repairs on old Macs, bought a new MacBook Pro there, and have had the new laptop serviced. I would highly recommend the MacRanch.

Rip off. Charged me $50 to tell me that they took my mac in as the wrong model and the estimates they gave me werent even close. Will not use their services again

When i had problem with my computer dave sessions went way beyondsimple customer service to help me

I had a negative experince with the sales staff. They were rude and arrogant.I ended up ordering on-line as they would not acknowledge that there is a MacBook Prowith a 13inch screen, 2.5 GHZ I5 intel processor, 4 gigs ram and a 500 gig hard drive.They insisted this was an AirBook so I orderded from the Apple Store. Computer is on the way.They wanted to argue with me about it-- They should have been nice and communicated on a professional level instead of being argumentative. They should learnTHE CUSTOMER IS ALWAYS RIGHT even when they arent.

Came in looking for a hot bowl of mac n cheese, left with a new MacBook Pro.

I was told a repair would take 2-3 days...Its two weeks later and I am going to pick up my computer now. Very friendly but cannot keep a deadline.

Mac Ranch is great and highly recommended for great service for Macs!

Exceptional customer service.

Great service!