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Student Book Store
421 Grand River Ave, East Lansing, MI 48823, United States
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Kr
Review №1

Its a beautiful dorm in the prettiest part of campus. The cafeteria is very quarky and nice. You feel a little bit like youre in a Harry Potter movie, and the food is very good. Because its not one of the bigger dorms I think they can give more attention more attention to the fare.

Ch
Review №2

Beautiful Store. Everything was very neat and clean. Just wish prices were not so high.

Ca
Review №3

Friendly and fast! With parking close by! A great place to get new and used books! Also has a awesome selection of all kinds of merchandise.

Sh
Review №4

It was a pleasure to visit the Student Book Store. The staff were friendly and very cordial. We purchased several items and will definitely return in the future.

Ku
Review №5

Perfect, they have class books clearly labeled and all merch in the store is fairly priced. Cashiers are nice and offer parking validation.

Ra
Review №6

Great selection, fair prices

J-
Review №7

Very nice and a must visit when visiting MSU

Mi
Review №8

Very, Very helpful and polite staff. Thank you ladies...

Pa
Review №9

Great place for Spartan gear!! Awesome service and very helpful staff!Go Green

As
Review №10

So thankful for SBS! They are offering free shipping during the shutdown and I received my order within just a few days. Also, i had a question about my order and they responded right away! Great customer service. Ill continue to support SBS.

Ju
Review №11

I walk into the store at 5:50 and tell the security guard (who is a black hole for charisma and happiness) specifically that my dad was on the way to give me a card so I can rent a book. My card expired near the rental due date so I needed another card. And I place the book I wanted right on his desk which was right next to the cashier and while I was running outside to grab the card, the guy locked the door on me at 5:58. The last time I checked, when a business says closed at 6, that means the register is closed at 6. It would have taken less than minute to be rung up. Very unprofessional and rude. And this is coming from someone who literally never leaves reviews.

br
Review №12

I went to rent my books and the staff was super helpful. Maddy helped in finding my books and explaining the rental process to me. Great help!!

Ni
Review №13

I went in this store to purchase a textbook this morning. I knew what I was looking for and the aisles are clearly labelled so I told the first attendant that I did not need any help. I was on the phone, talking quietly as to not disturb others, just finishing up a conversation. As soon as I stopped at the section I needed, a second attendant showed up and literally stood two feet behind me and watched me. They just stood there quietly and did not ask if I needed any help, just watching. It felt very awkward, especially because I was trying to end my phone conversation and this person was just there listening to me (and watching). I clearly was not trying to take anything, as I had went out of my way to ask the bag checker when I came in if I needed to leave my purse there to satisfy their security policies. Even if you are watching to make sure books are not being taken, Im going to need more than two feet between us. I felt like my personal space was invaded. When I called the person whom I was talking to back to apologize for ending our conversation so abruptly, they mentioned that the same thing happened to them and their mother, when the two of them visited the store just a week or so prior. Very off-putting. In the end, they had the book I needed but I decided that I was going to purchase it from another seller because of the poor customer service.TL;DR I was followed around the store, very closely, which ultimately resulted in me deciding to buy the book I needed from another seller.

Fr
Review №14

The books here are pretty reasonably priced if you rent them. Sometimes even cheaper than renting on Amazon! The clothing selection is huge and i love how they customize clothing. I had a St. Patricks Day shirt made there and i love it.

Th
Review №15

Loved the place Spartan fan since I was 5 Ill be back

Sh
Review №16

Good choices for Spartan fans but pricy. Adult and child sizes available. Pet and household goods with the Spartan and University logos are for sale as well. Student supplies, books, art supplies, nursing supplies, stethoscope and scrubs. Get your parking validated before you leave.

Pe
Review №17

We love MSU, but SBS is looking worn on the inside. The place could really use a facelift on the inside. Its like a timewarp back to 1991 when you walk in.

Ha
Review №18

Slow pick up order ready time

Gr
Review №19

Always great finds here. Decals for inside and out for your vehicle, a very wide variety of hats, including throwback designs. Flags, all kinds of tailgating supplies. Every conceivable type of clothes from sleepwear to outerwear and everything in between. Make sure you stop in for free apple cider and donut holes on game days. And if you time it right the Sparty and the MSU Drum Line will perform in the median in front of the store pre-game. GO GREEN!!!

To
Review №20

Always find something you want

Vi
Review №21

The policies at this place are very poorly structured toward student welfare. Return policies for textbook rentals early in the semester are unforgiving/non-existent, and its very clear they have no regard for student interests. I would highly recommend only going here as a last resort. It would be well worth the time and money to do your research and buy elsewhere.

Ju
Review №22

As an out of state spartan fan I was happy with the selection and was prepared to pay high prices. But when it came to needing a size exchange for a gift on my way out of town, I really gained a different perspective on the place.They did not have the size I needed which caused me to get a different item. The item was less expensive and they would o my exchange for equal or greater value. Took my suggestion for them to think of doing a return and repurchase. Wow what a concept. Got it done but took probably twice as long as necessary and to be honest the situation wasnt even necessary. What policy maker would rather take a return and full refund (loss of income) rather than exchange and partial refund.

Ri
Review №23

Some of the staff is extremely rude, especially the one that takes the book rental application. Rather than explaining the process, she belittles you for not knowing what the rental process is. Clearly she doesnt care that she treats customers like garbage.

Ky
Review №24

Great apparel the Prices are suggested retail price which is a little steep for me. The store is clean and safe. Make sure you check your bags at the door.

Vi
Review №25

A good alternative to the bookstore on campus although the prices are not always the best. Be sure to price comparison between the two. They do have a very good selection of various other school supplies as well. The bag check thing when you come in is a little goofy, but Ive never lost anything there.

Su
Review №26

Great prices and selection

Ka
Review №27

Got $50 shorts, thought they were too much but they were actually what MSUs actually wearing, replicas, very good store!

Ju
Review №28

Helpful & friendly staff. They have the best selection of textbooks & MSU clothing in E. Lansing. I love shopping here!!

Jo
Review №29

3.5 service is good, prices are okay. Better for apparel and MSU gear than textbooks.

Br
Review №30

The bookstore is the best location to go to shop for all of your MSU apparel. It can be crowded during the weekends and the prices can be high for certain items, but it has better quality items than other locations. I would use some of the other bookstores to buy your course books each semester.

Wi
Review №31

The authority for everything MSU. Ive been going to this store for over 20 years, and it is still the best!Awesome products and very friendly staff.

Sc
Review №32

Great store, has everything MSU you could ever imagine. Prices are high, but the selection is impressive!

Ma
Review №33

Great selection of apparel!!

Ca
Review №34

This is place is dark... Books are overpriced and the refund policy is stupid. I bought a text book that cost 340$ and I wanted to return it on the next day since I got the Ebook code. Then the cashier told me that I can not refund the book since they have a policy saying books are not refundable after the first week of school WHICH IS THE DAY BEFORE I BOUGHT THE BOOK. Then I asked is this policy written anywhere? They said yea we had a poster in the back corner of the store :)I wasnt told about the policy when I bought the book and I certainly did not notice the poster at the back of the store. By the way, if I sell the book back to them, they would only give me 150$God I really wish there are other ways to let people know this book store is so messed up

Ma
Review №35

Get some Notre Dame stuff in here

Ch
Review №36

Usually something interesting in here. Large selection of school supplies and MSU branded merchandise. The prices are okay. Enforcing a bag check doesnt make me feel very welcome, but I think theft is a common problem.

Is
Review №37

Very helpful with finding books, and the online book pickup is quick. A ton of Spartan spirit apparel and accessories.

Ja
Review №38

Great staff everyone is super friendly

To
Review №39

Good selection of MSU clothing and collectibles. Pricey.

Ma
Review №40

Very friendly staff, good selection of just about everything you need MSU

J
Review №41

SBS remains an East Lansing institution. It is one of the best stops for MSU gifts and clothing.

Ro
Review №42

Great selection. God help in the book section. The only place I go for my school supplies.

Ro
Review №43

Worst customer experince ever. The young lady had no smile, no friendly greeting and now customer interaction skills. We spent over $800.00 there on clothes and to habe that experince is horrible. I am a msu grad and well into my career. I will remember her face and name! Good luck getting a job with that attitude and personality. Here is one Alum that will never hire you! Shame on you yo the mansger we spoke too and the book store for lsck of training and/or discipline! Time to order on line!

Jo
Review №44

I would never recommend students buy their books here. In fact, dont buy them if you can help it. Wait until classes start and find out if you actually even NEED the book, and if so, check amazon or other local stores/friends/etc for used copies. Book pricing with book stores like this are a huge racket.That being said, SBS does have a fantastic selection of MSU gear, as well as supplies for very major-specific things (architect drawing tables, etc). As alums, we always stop by SBS when we visit campus to pick up clothes/swag/etc. Always a good time, though the prices are always pretty absurd, but thats what you get with trade-marked gear.

Za
Review №45

Extensive selection, no more overpriced than textbooks are in the first place

Ka
Review №46

EXTREMELY RUDE! I was in shock of how they treated me, I walk in and I said hi to the cop that was standing by the desk and she was like give me your bag so I gave her my bag and she threw it in the cubbies! I had my phone in there! I go to look at the clothes and everything is super over priced and I didnt know I came when it was closing because it was my first time coming there and a different lady came up to me and she said can I help you? And I was like Im just looking for small shirts and she was like well were close now and I was like ok.. well do you know any places that have msu shirts and she was like here and started handing me a bunch of small shirts and I was like no Im just going to go to somewhere else and she was like ok bye. NEVER going there again !😂

To
Review №47

Will most likely have books and materials required for classes but better off buying/selling online like with most physical book stores. They do have a large selection of MSU apparel which is nice.

Pa
Review №48

Staff was personable and friendly/ Only gave 4 stars because textbook prices are obscene.

Su
Review №49

Merchendice is authentic and the collection is ok but quite pricey. Its a great stop to check common things but if u are looking for a novelty have to continue looking at other bookstores or online

Ri
Review №50

Seems really good for MSU students. Buy all your textbooks there.

Li
Review №51

Great MSU pictures and Spartan items.

Sc
Review №52

What can you really say about SBS - its a student bookstore! But it is also an icon in East Lansing. The biggest selection of Sparty gear and tchotchkes. Prices are a bit higher than you might find at Walmart but better quality and selection. If youre visiting MSU you should make this your souvenir stop.

Ta
Review №53

Very helpful staff great selection of Spartan apparel

Ro
Review №54

EXTREMLY RUDE AND NOT HELPFUL!!! Terribly over priced! Would not recommend this store to anyone ever!

El
Review №55

Great sale prices & very nice staff!

Sa
Review №56

Great selection of books and clothing! Always a great place to shop

Em
Review №57

Good selection of MSU apparel if you are looking for really expensive stuff. Barely anything there is less than $20. Poor service and rude staff depending on when you go to the store. For every good employee there are two rude ones

Tr
Review №58

Best place to get your MSU gear before a tailgate.

Pe
Review №59

Last week, I purchased a sweatshirt from SBS. Upon wearing it, I realized I had gotten a size that was too large.When I went back to the store, their student employees provided friendly service and quickly got my exchange taken care of. I was in/out in about 5 mins.Thank you SBS!

Je
Review №60

Had everything I needed and also validated my parking.

Jo
Review №61

Good for msu, book prices are what you expect and similar to nearby store

Ti
Review №62

Great selection of MSU gear!

Wr
Review №63

Kind of pricey but great spartan apparall

Jo
Review №64

Was able to sell my books easily and quickly

Em
Review №65

Probably the worst experience Ive had at a college bookstore.

Lo
Review №66

I ordered a couple of items online. And though it took me months and filing a couple times with the USPS, they ended up refunding my money because by that time, they no longer had the item I ordered.

Da
Review №67

Great for all your MSU shopping needs

Bh
Review №68

High prices. Even their clearance items are more expensive than what you can find online. Poor customer service.

Pa
Review №69

Usually better pricing on most books than on campus

To
Review №70

Great store. Go MSU.

Gr
Review №71

Had what I needed. Spent too much money here during my time at MSU but hey it is what it is.

Se
Review №72

Great place for all your msu gear

Ca
Review №73

This place is so overpriced its insane. And they are awful about buying back books

D
Review №74

No lines! It was great.

Ca
Review №75

They give out military discount if you have an ID to show, other than that it helped me get the things for our daughter.

Co
Review №76

Great selection of MSU attire.

Er
Review №77

Good experience

Je
Review №78

Didnt buy many books here because they arent really competitive with Amazon!

El
Review №79

Always have the books I need

Ma
Review №80

I love the MSU bookstore!

Mi
Review №81

Buy your books for $100, sell them for $1.Nuff said.

sa
Review №82

Love the greek section.

Sp
Review №83

Great service all the time.

Jo
Review №84

Unprofessional customer service

El
Review №85

I returned a book a week ago and have a receipt for a full refund but still havent received the refund in my account.

Ni
Review №86

Over priced textbooks and rude staff. I bought a book after the return date and they still wouldnt let me return it two days later. I will be going to collegeville from now on.

Gr
Review №87

Its really annoying how you have to drop your bag off

Za
Review №88

Best location except the prices are still expensive for some books.

Te
Review №89

Great items for the whole family

Ge
Review №90

Good merchandise and friendly service

Pa
Review №91

Love SBS!!

Ja
Review №92

Best MSU clothing

Ro
Review №93

Found what I needed and more😎

Ch
Review №94

Not enough MSU stuff

Ma
Review №95

Spartan Gear Headquarters, Crowded on game day worth the stop

Jo
Review №96

S.B.S. is the best

sa
Review №97

Good prices.

An
Review №98

Great sevice

Ke
Review №99

Got the dub today

No
Review №100

Our go to spot for Sparty apparel

Information
100 Photos
100 Comments
4.1 Rating
  • Address:421 Grand River Ave, East Lansing, MI 48823, United States
  • Site:http://www.sbsmsu.com/
  • Phone:+1 517-351-4210
Categories
  • School supply store
  • Book store
  • Used book store
  • Stationery store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–5PM
  • Friday:12–5PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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