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Family Dollar
4545 Milford Rd #150, East Stroudsburg, PA 18302, United States
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Al
Review №1

Had not been in this store for quite awhile. Was told to come here to purchase a usb a charger unit. ATT was right they had plenty of them and the cashier pointed them out to me. Very helpful worker of this store. Ill be back again.

Me
Review №2

This store is beyond disgusting. Whoever runs this store needs to do a serious clean up and hire more people. I am almost certain this store could make so much money but people walk in cant see or get to items and are disgusted by the stores appearance. I do not know how they are still in business management if you are reading this truly think before you act

MA
Review №3

The Cashier was Extremely Rude, when I open the store door, yelling You have to wear a Mask, I did not know that I had to since I am vaccinated and every where I go, dont require it, when I asked if the Store would provided she started laughing saying I had to buy it, when I wanted to buy it she said, We runned out, I wont ever go back to that store and will share the Experience with My Costumers and Friends.

Jo
Review №4

Always great deals! Really nice staff

St
Review №5

This store is consistently in terrible shape and UNSAFE for shopping. The store is apparently understaffed and the Manager and the people who work there do not care about their store or their customers. I have brought this to the attention of the Family Dollar corporate offices. Still nothing has been done. If Family Dollar does not care about its customer base in East Stroudsburg, then East Stroudsburg people should not shop there at all!!

Do
Review №6

The Manager Jenna is very rude. They dont check their products and get rid of the out dates products like milk and creamer. That store needs a new manager and maybe new crew. The stores very dirty.

Me
Review №7

Employees there are very rude And unprofessional will not be shopping there anymore

Ca
Review №8

Nasty people customer service, also Manager very nasty when you ask a question

So
Review №9

Store #085264545 Milford RD. STE 150 East Stroudsburg, PAThe manager Jenna, at least thats the name she gave me was very rude and unprofessional.Basically, there was a sale shelf with different items that had the same price points under each item, but the product rung up a different price at the register.The manager happened to be at the register and said that the item is not on sale. Instead of going back and forth, I ask if she can walk over with me so she can see theres a whole shelf with the product on it that has the same price point. After verifing that the product was on the sale shelf with that price point she did not want to honor the price or even say sorry about the situation. I told her that was false advertisement and she should be able to accommodate the customer as a manager. I was purchasing 3 of the items and she says, now you can only get 2 because it is a limit of 2 per customer.now that saying was not advertised on the shelf either, basically she was being sarcastic. When I said she will be reported to her district manager she then let me buy 3. This is ridiculous!!! Im writing this review on principle and to allow her to be able to be retrained on how to service customers and learn how to diffuse situations.

Jo
Review №10

Had way more stuff then I expected an all fairly priced and everyone is helpful!!!

Ki
Review №11

The manager Jenna is extremely RUDE AND GHETTO! She got sarcastic with my mother about the mistake the store made with signage. She threatened to not allow my mother to not buy an item and was very unprofessional. Jenna proceeded to yell at my mother and argue while we were checking out. I feared she would try and fight my mother. Such a horrible experience. They need to fire her immediately!

so
Review №12

First, I was going there one quiet afternoon after having an inconvenience at the Wendy’s. I see the lights are on in the store while i’m sipping my Dr. Pepper and I yank on the door and it’s locked. Who keeps their store lights on but the doors locked? It’s the same thing as a fox running away but the cat staying in the basement.Second, I come the next day in the afternoon and walk inside. Messier than a hoarders episode, I gracefully walk in going to retrieve my things that I need to purchase. Once I gather everything, A cashier register isn’t even open. My impatience screams out of rage. Finally someone proceeds to take care of my basic necessities. Total Lowballers. I thought this was a family dollar not a hookah lounge. The cashier needs more social skills. And better costumer service. I’m not gonna be waiting 10 hours for someone to help me ring up my things.Anyways. Just some tips. Clean better, and treat you costumers like gold. Thank you

Su
Review №13

They have what I need when I need it and the girls that work there are so pleasant I love them

Wa
Review №14

Good prices. Pleasant staff but they need to be better organized. Too many unopened boxes every where.

Br
Review №15

Family dollar has everything I can dream of but I dont buy toys there and dollar tree, their toys break easily.

L
Review №16

Everytime we visit the poconos we stop by Family Dollar to pick up items. We always find good sales.

ka
Review №17

Good store. Prices are really affordable specifically for school supplies.

Al
Review №18

Ok, the people that work there are great.

Ch
Review №19

Great service!

Ta
Review №20

Employees lacked any care for the company at all, ran into grab a few items and most of their food items were up to six months past expiration date. I could not walk down any aisle without merchandise getting caught in the wheels of my cart. I do my best to avoid this family dollar all at cost. It looks as if they take the boxes from the back room and either dump them straight on the floor or stack them along the aisles on the floors til customers go through them themselves. Absolute chaos.

Ma
Review №21

I went to store #8526 on Saturday and immediately upon entry me and my family members (who are black) were stopped by a white employee who told us we weren’t allowed to shop in the store with our small backpacks (that we used as purses) because of store policy. I’m from New York City and was in the Poconos on vacation and have NEVER heard of such a policy whenever I shopped there. We told them that and refused to turn over our backpacks. While shopping, yet ANOTHER white employee proceeded to follow some of my family members around the store. I have never felt racially profiled like this before. I work in retail in a high volume store in the upper east side so I understand LP concerns but it is NEVER okay to harass customers upon entry and follow them without cause. I don’t think I can support a store that employs people who racially profile their customers like that.

Tr
Review №22

I have been going here since this store opened. It use to be.great. But I have watched it go down hill slowly. Its a shame as it is the only one close in our area. Please have some one come in and fix up this store. There is inventory thrown every where. Nothing organized. Merchandise on the floor. Its a dirty store. Not clean at all. Pig sty. Plus on top of the inventory everywhere they just keep bringing stock out???? Who is the doofous that runs this store!!! It is a busy busy area. They need more help and a new manager. Either fix it up or get rid of it. I would rather drive another 10 min. Down the road to Dollar General. There are other dollar bill stores to go to. They are not close but at least they take care of the stores and their customers. If there was a zero rating that would be what I would choose. So i HAVE to choose a 1.

Ol
Review №23

I went there this morning and had to greet myself. I said good morning to the workers and no response at all. Employees were too busy flirting with the male customers checking out. One employee was kicking around a balloon instead of picking it up. Literally not one word was said to me as I was shopping all the way to checking out. The only employee who was working was the gentleman stocking the shelves. Unprofessional and uncomfortable shopping experience.

Ni
Review №24

The place is a mess, only one cashier and the line really long.. Cashier even with the attitudes given to her she still was really nice to all her customers, how does management expect this place to be in order if the cashier has no help and has a long line. Emily another cashier came to help when the main cashier was calling out for her but she was all this time on her iPhone instead of helping her other cashier. Emily need to be more aware and help out her coworker. Not wait till customers are upset

De
Review №25

I only gave it 1 star because, I had no other choice. I could not believe the condition of this store. I could not even get to the garbage bags as you will see in my pictures. Who is in charge here? Who allows this to happen? What a mess!!

Su
Review №26

This store is a pig stye. I wouldnt even bother to take a picture of the store. I just want to get out of the store because you have no idea what you are going to bring home with you. The only nice thing and clean was the cashier.

Ba
Review №27

Employees very nice. Not enough staff to stock shelves and store is cluttered by wagons full of stock. Employees cant complete tasks with customers needing help at register.

Sa
Review №28

The store is always messy no matter what day of the week it is. Never have anything good in stock. Went in for Mother’s Day gifts since I got a email saying they had mugs, flowers, etc. went in to find nothing. Waste of time

Ka
Review №29

Went today New Manager and Staff.. In Comparison to my first Visit this was Excellent 👍👍.. Thumbs Up to those 2 Ladies.. Looking forward to my Next Visit..

Kr
Review №30

Today 2/13, I shopped there and got some cute little baskets. Paid for everything and as I walk out the store the alarm goes off. I didn’t think anything of it because I was on the phone so I kept walking. The cashier comes out and saids “uhm you can come back in here.” I give her the bag and she says “what did you steal? Nothing you bought has a security tag” I say absolutely nothing because she’s looking stupid in front of all the customers in the store. She’s digging through the bag and finds that one of the baskets DOES have a security tag on it. She yells to the other employee “why does this have a tag!!” So I say to her “now apologize bc you just accused me of stealing” she says oh sorry with an attitude lmao. I enjoyed letting her look dumb in front of everyone because I knew I didn’t steal anything from A DOLLAR STORE😂

Cr
Review №31

Soda is expired and most of the food products are also expired

Ke
Review №32

Staffed with ignorant women who (while at work) talk trash (on their personal cell phones) about customers having the nerve to actually shop there!! This peticular location is a trah heap! It definitely implies the level of ignorance they have working there.

Ka
Review №33

The store is a complete mess no matter what day you go in there, the staff is so incredibly rude, even to children. Save your money.

Ed
Review №34

Very friendly and helpful staff, good prices and quality products.

Wi
Review №35

I just walked out of this place. Went in for deodorant. Waited st the register while the only person working say on their phone in front of me.Store was in shambles. It smelled weird. Floors were dirty.So much nope in that store

Vi
Review №36

First and last time ever going to this particular store. Not only was the store a Mess and Unorganized but the staff was Very Rude and not Unuseful. I was so Upset and Disappointed by the treatment I received I put the shopping cart back and walked out without purchasing a single item. Although the Family Dollar in Easton is a long drive, I would rather take the drive instead of dealing with people who dont like there job. Im a former Retail Worker myself and I know it can be difficult dealing with the public but no just brush customers off is just Ridiculous!!!!

Ja
Review №37

The manager Ann is so rude omg! She yells at her customers. I walked straight out the store. Family Dollar needs to rethink her managerial skills

Je
Review №38

Those pic,s are old..its worse now,,it looks like some kids had a free for all in there,,,,I was going to post it on the web as a must see in the poconos ..I spent an hour wadding through the stuff in there just for the fact that i had never seen anything like that except on tv...when they show a ransacked home,,,, it was to funny. 8 people at the register and no check out person...amazing that the manager still has a job,,,or maybe there isnt one..it looks like the inmates are running the asylum ...

sf
Review №39

Not the cleanest place ...but the employees are understaffed..no excuse.. I would of had that store straight by myself... But they are good Ppl..

Ge
Review №40

The store needs a clean up crew. Very unorganized, merchandise all over the floor. When I walked up to the counter to check out the employee look straight at me and walk away. I give a 0 rating. Please send someone to clean up the store and get a whole new staff. I called the corporate office to give my complaint was on hold no one ever picked up.

In
Review №41

I have never been in this store before.If I had to recommend it to anyone I would not.It literally looked like a tornado blew thru this place.choatic and messy,unorganized and the people that work there seem to be oblivious. How can you run a store that looks like this? Im looking at all the terrible reviews and its clearly an ongoing issue.Someone in corporate needs to look at this store and get it under control.That is no way to represent yourselves as a retail store and have a successful business long term. Its a shame because the area needs places like that around. I will not patronize this place ever again nor should anyone else.

Do
Review №42

The store is disgusting. Its an accident waiting to happen. It smells like cigarette smoke, boxes of merchandise, loose merchandise and food all over the floor, spilled juice and food that has dried and stuck to the floor. I dont know how they make a profit or how that store is still open or even why the Board of Health is even allowing it to stay open. I wish I could give it a negative amount of stars.

Ka
Review №43

Recently visited this store with my family while in vacation. I was greeted by a scream to leave the store because I had on a small black backpack which is my purse. It was very embarrassing and unprofessional! They just lost a customer! I will never visit any other locations either!!!

De
Review №44

I like the store, but I couldnt bring myself to give a good review. The store is disorganized, dirty with food on the floor and shelves are blocked by endless boxes.

St
Review №45

The store is so much cleaner now that the new Store Manager has taken over. Once they get staffed, that store will be even better.

Ma
Review №46

Great prices but a little bit messy. Dollar General down the street is far and Away a better bed.

do
Review №47

Terrible management, terrible customer service, terrible checkout....Just terrible

Ca
Review №48

I went in for a birthday card and ended with ballons, chocolates, toiletries, etc 😍

Do
Review №49

I havent been in this store in a long time. Needed to waste some time while my husband was getting a haircut next door. What a mess!! Things thrown everywhere. Employees look as if they could care a less about the mess. I couldnt even walk through most of the aisles. It was like an obstacle course AFTER a tornado blew through. Disgrace!

Fr
Review №50

This family dollar is just nasty and the people who work here dont want to be bothered. This store is so dirty and unorganized. They have product just all over the floor. They need a management change really badly. I dont suggest you shop here.

Re
Review №51

Filthy store with boxes in aisles and so messy that you cannot even walk down the aisles. The radio we bought was broken and they refused to take it back or replace it. Grrrrrrrrr

Al
Review №52

The aisles had too much stuff sitting in them.The outside cart corral right next to the store was disgusting papers, bottles, dirt, dried leaves and a broken bag of rock salt.My first and last visit to that store.

le
Review №53

So I work here now yes its not the cleanest or what not but we do have people who dont care and will let their kids run all over the store and the people who do Complain about the store are the people who are making the mess we are trying our best to clean up the store but we do have life out of the store not that Im trying to make an excuse but it is overwhelming like if you drop it please pick it up thank you 😏

T
Review №54

The store is always messy and disorganized. Hard to walk around with all of the boxes in the aisles waiting to be stocked.

Li
Review №55

Store was very unorganized and dirty. Clothes and other items all over the floor.

Da
Review №56

Always looks like a tornado went through the store, a hot mess.

Do
Review №57

This store is always so filthy...Last week the line was up the isle because they only ever have one person on registerSome of the employees are always on the cell phones...worse store I have ever been in

Ap
Review №58

So dirty cant even walk thu the isles. Where is the manager. Need a new one who can direct workers.

Am
Review №59

Everything you need without the hustle and bustle of a huge store.

Ga
Review №60

Dirty inside

Li
Review №61

Always dirty and the service is horrible. Dont buy and food from here.

Da
Review №62

Employees very good, but store is always a mess

He
Review №63

Store say it opens at 9 am and ten customers waiting outside to go get what they need and no one to open the door!!!! Unreal

Ty
Review №64

Store has always been is disarray and I shopped there quite frequently in the past.

Af
Review №65

Place is filthy and unorganized workers just dont care

J&
Review №66

WHAT A MESSY STORE SUCK MANAGEMENT

Ma
Review №67

Many improvements on the condition of the store.

Jo
Review №68

Not clean not all not going there no more

TA
Review №69

A dirty place will never shop there again

Co
Review №70

Friendly Services

El
Review №71

Shelves are stocked

Tr
Review №72

Life saver

An
Review №73

Good

Ti
Review №74

This store is a mess!!!!!

Ma
Review №75

Clean the place up!!!!!!

Information
23 Photos
75 Comments
2.4 Rating
  • Address:4545 Milford Rd #150, East Stroudsburg, PA 18302, United States
  • Site:https://www.familydollar.com/locations/pa/east-stroudsburg/28526/
  • Phone:+1 570-534-6108
Categories
  • School supply store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Toy store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–8PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Dollar Tree2610 Milford Rd Ste190, East Stroudsburg, PA 18301, United States
  • Dollar Tree500 Lincoln Ave, East Stroudsburg, PA 18301, United States