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Professional Hair Design Academy
3408 Mall Dr, Eau Claire, WI 54701, United States
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De
Review №1

Great place for getting hair done. I only took one star away because of the initial phone call to see if there were any openings. The PHD voice was not warm or welcoming. She sounded as though the callers were not only an inconvenience, but not worthy of her time. Once there, though, a completely different story! A warm greeting, smiling faces, very personable and kind.I had wrecked my hair by trying to do it myself. They were completely understanding and explained what had happened. They then went on to fix! It was a beautiful job! My hair is back to the way I like it. The color is beautiful.I had my hair done here before and I loved it. Thanks to the students and instructors, I can walk around in public without a hat!

Ja
Review №2

Emilee did an amazing job. Shes come reccomended by more than one person to me. She does all kinds of hair and did an excellent fade. I wouldnt hesitate to reccomend her to anyone.

Ly
Review №3

Easy to get an appointment and they are always on time. A good haircut at a good price.

Od
Review №4

Students do an amazing job, and they’re overseen by licensed instructors the whole time! Prices are super affordable! Went in with yellow hair and came out with platinum!

Pa
Review №5

I really enjoyed being part of these peoples learning and success in their careers. My hair turned out great! You have a great facility and great people. I wish you all great success!🤗

Ta
Review №6

I had an Alexys I believe her name was for a thermal style and she was amazing! She got my hair to be exactly how I wanted it. 10/10 recommend :)

Ad
Review №7

Andrea did an amazing job and I will definitely be back.

ma
Review №8

Great school! Great staff. Excellent student experience 👏

Ad
Review №9

I go there for the messages. They are very good.

Ni
Review №10

I have had good luck coming into the hair academy for highlights and haircuts.

br
Review №11

Way better than the Other places! Well worth It! Nice people Also!

Ra
Review №12

Overall I have a good experience every time I visit. Ive gone in for a cut, color and waxing on many different occasions. The staff is very nice and the prices are great. Since they are students, they are learning. I once went in to get highlights and walked out with chunks of blonde on my brown hair that I had to get re-done somewhere else. I still will be stop in for the basic maintenance, but I would be hesitant to try highlights there again.

Sa
Review №13

I went in last week to get my hair cut.I asked for shoulder length hair, with a short fringe and layers everywhere. My hair is thick and annoying so I told the girl multiple times I needed it thinner so I need layers. She cut it surprisingly fast, so I asked her if she actually did put layers in it. She said I would see them when my hair is dry.My hair is way longer than shoulder length, My bangs are past my eyes still, they go down to my mouth and hang in my face at work, and there are NO LAYERS IN MY HAIR WHATSOEVER.I completely wasted my money here. I have to go get my haircut somewhere else now because it looks terrible and I am supposed to be attending a wedding in 3 days!!UPDATE: I asked for a refund or for them to fix my hair. They refused to and told me its good that I am never coming back. Wow I cannot believe the horrible customer service....

Am
Review №14

So thrilled that I came here. Friendly staff, great prices. This is going to be only place I get my hair done from now on.

An
Review №15

I come from a big city and am used to Groupon prices. I needed to get my hair done for a wedding so I looked around online and found this place to be affordable for my budget. I made the assumption that since this was a Redkin academy that the students would be more educated than they were. I asked for full highlights and a peek-a-boo dark brown under-color. I stressed the importance of cool tones. This is always what I get so they should have had a great example as to what I wanted based on my already professionally treated hair. The girl was really nice and I did like her, but she didnt listen to what I wanted. Instead of highlights she actually foiled my entire head minus the peek-a-boo. I sadly didnt notice as my hair is thick and Im used to a ton of foils being put in. When she rinsed me out I saw and was horrified. Not only did she bleach it all, she clearly missed spots so there are dark splotches on clumps of hair. Not only that but my hair was now several shades of amber and orange. My niece actually told me I looked like leaves. :s She didnt tone either which is STANDARD when I get highlights especially when I stress no warm tones. The cut wasnt good either to be honest. I have layers and with a peek-a-boo you are supposed to razor the ends to allow that color pop. Nope. Just a straight edge cut. I left and ran to Sally Beauty, bought myself some toner and some razor sheers. Ive toned it twice and fixed the layers myself but the brassy look of my hair was still not good. I called and talked to one of the educators. She set me up to get some low lights put in for free to try and reduce the brassiness. Im grateful that she was gracious enough to do this for me. How it will look when Im done is a mystery to me. Im kinda scared to go back to be honest. I honestly wish I could just get a refund, but you get what you pay for so it is what it is.

J
Review №16

KEEP IN MIND PEOPLE!!!! THIS IS A SCHOOL!!!! These people servicing you are LEARNING! So dont be so hard on them when criticizing them on their ability!! (Their attitude and customer service, on the other hand, is different) Give them a break! Jeez

Je
Review №17

Help out a striving student! Educators keep a close eye on the students! Its pretty cool to see them learning and I got a nice, cheap color job!

Ca
Review №18

I would only suggest seeing cretin people at this location ! shelby was amazing. But Taylor was terrible . she for one had to soak my daughters hair for no reason to literally just trim off a couple inches. then she took over a hour in the end for this simple cut when shelly only took 15 to 20 min. I am guessing Taylor must be new in the program. I then told the instructor I please do not want Taylor touching my hair I would like any one else to do it and she gave the dirtiest look ever. yes I saw you ! oh ya and you got mad when my other daughter came over to just look at you giving her sister a hair cut really lady gesh so unprofesional. I sure hope you get your act together before working in the real world . maybe take some lessons from shelby. thank you shelby for making our experiance tolerable!!!! we will probably follow you too fa tactic Sams and every one else should too

Ez
Review №19

I liked the prices! This is a school, and the students are very nice.

Ka
Review №20

People are so nice, I love my haircut ❤️

Re
Review №21

I went in had blonde hair. Asked for the.blonde.to.be.lightened and skinny black streaks put in. I thought id be there for a short period of time took the girl 4 1/2 hours to foil it. Then was messing around talking to.the other students so i sat for anothef half hour staring at the ceiling. She washed my hair out then brought me back to the mirror. And then i saw it. Purple hair!! Completely purple. She rinsed my hair out wrong. Then they tried to tell me i still had to pay for it and that they wont.fix it. Tried to charge me 140 dollars cuz she used extra dye.So....i walked out and didnt pay. They had the nerve to follow me outside and tell me i had to pay. Well i didnt and will never go.back there. Not to mention it was the day.before my grandpas funeral. I had to get my hair stripped which trashes ot and re dye it by a pro.

Ka
Review №22

Gave my husband the best hair cut!!

Information
12 Photos
22 Comments
3.4 Rating
  • Address:3408 Mall Dr, Eau Claire, WI 54701, United States
  • Site:http://www.phdacademy.edu/
  • Phone:+1 715-835-2345
Categories
  • Beauty school
  • Barber shop
  • Beauty salon
  • Trade school
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–4:30PM
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