I have to give a shout out to Liz! This woman completely understands customer service! Every single time I frequent this store, mainly because Liz is so helpful, I am always impressed with her. Shes super friendly, very knowledgeable, and makes whatever I need to do quick and easy. I worked for Nordstrom for 6 years and customer service was engrained in me from day one. Its something you cant unlearn. I hope you guys know the gem you have working in your store. Shes an absolute keeper. You cant really teach someone to be like her. Shes the reason I shop there. Thank you Liz! Youre amazing!

Location is good and the staff are very knowledgeable about what they have to offer. Definitely customer friendly.

Ot would be nice to be able to call and not get hung up on. But it could be the trouble of calling from Deeth Nevada to the Elko store and getting the deeth local 3rd party assisted call center to allow me to call without using one of their bad actors scammed and con artists thst reorTey pretend to be who Im calling then call for me . I just keep wondering. If it is the only neighbor I know if that hS a big antenna on tip Id their home and was a antenna sales man with a son who did use my computer bt way if my neighbors home to help experiment and write up the results for use in the identifying information for specific Bd use gsme By HJR

Oskar was absolutely great! He showed me how to judge what size mouse I meeded to get so I dont continue to aggravate my tennis elbow. And he showed me how to access the Office Max IT services for $130 a year. That tech service is much more streamlined and cost effective than Best Buys tech services. Thank you Oskar!

You can do self printing and faxing for little money

I went in to have many copies made from personal emails.... Amber, the office max employee was so helpful. She was kind and very patient while helping me send these emails.. Amber made my day so much easier. She is definitely an asset to your business. Need more clerks like her. Thank you Amber for your time and help.SincerelyPamela

My hard drive on my computer just crashed and the claim website was down. I went in for some guidance on how to get this problem fixed. The lady who helped was impatient, unkind, and unhelpful. I was extremely disappointed in the customer service.

Stellar service. Larry was helpful and found a solution to the problem I was having. I had already walked out disappointed. Larry very kindly and unobtrusively came out with a suggestion. It was the perfect solution I hadnt known about. The store has a nice selection though I didnt brows because I came in for a specific tech item.

I have this weird love of office supply stores...and coming here is no different. People that work here are fantastic and are always ready to help :) The store is clean and organized so finding anything is a piece of cake!

Kyle, Aaron, Shelley, Ismael are all such good employees. They run the store really well, they always ask if I need help. Very knowlegable and nice.

Store is clean and well stocked. Prices reasonable. No help. I had to go find help.

In the store we shopped in paper playing music very loudly was nothing like I wanted to listen to made me want to leave and not shop.

While they have a wide variety of product it is nearly impossible to get even mediocre help. The employees have very little knowledge of product and there is a serious lake of ambition. Its rare to get quality service here.

Very helpful in helping u find something. Decent prices. But fast turnover in staff.

The store is easy to get to it is next door to the Smiths Grocery store. Computers purch aced there can be brought back into the store to be worked on by cheerful knowledgeable employees.

Cheaper than online. Had what I needed. Fast and nerdy service. I recommend this place.

In a small town this place does well with their electronic/computer inventory. They have a good rewards program and offer grey deals all the time.

My mom went in there and came out crying, TERRIBLE CUSTOMER SERVICE, shes a 64 year old woman and she went in at 3pm Friday March 2, 2018 .. The boy at the counter was not the one who was rude, he just didnt know how to count back change and almost shorted my mom of a dollar, (which would mess up his drawer and my mom wouldnt appreciate that) so all she did was correct him and the manager stepped in and idk what he said other than he corrected the right change, and told my mom not to come back for being difficult just for letting the boy at the counter know he didnt count change right...? No not right and BTW your manager tall skinny black hair called her an a**hole.. He called a 64 year old lady that in public so thanks for making her cry and she always goes in there too buy very expensive pens too expensive! (You lost a customer and hopefully you guys shut down because you barely get business anyways! Thats what I say!)

Their Tech Team really knows what theyre doing. Very courteous friendly and know what theyre doing

Nice store! The bathrooms are a disaster but everything else from customer service to the products was great!

Good manners and very polite and friendly people

Staff was very friendl. My printer was having some issues & they helped me scan, print, & email some documents to my husbands employer. Was so thankful for their help!

Extremely helpful getting documents printed. Thanks!

I had a good experience. Clerks were helpful and I got what I went in for.

Good prices and good service in the print shop.

Fast service and support for many questions.

Very nice customer service.

Only place to buy technology in a pinch

Very poor customer service. Four customers in store and couldnt get anyone from customer service to help anyone in the store.

They are very friendly and always have the stuff and help I need.

Great customer service!

They charge 1/3 of what Print n Copy does and they dont bill you when you request a simple quote (like the alternative does).

They had a hard time answering my questions.

Wasnt busy in store, had hard time finding simple school supplies that should have been in the bin with rest of school stuff had to find associate who could not find items either

Kind and helpful.

Wide selection of products, customer service is hit and miss, unless you go to the print section, they usually have great service.

Always helpful

Very helpful

Pricey most of the time

School shopping

Limited

Average