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Fazios Music
15440 Manchester Rd, Ellisville, MO 63011, United States
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An
Review №1

Super great staff, very helpful and excited to see your interest in music. The instructors are all great, we have 3 kids that just started lessons and Ive never seen them so excited about something. Fair pricing and easy to navigate.

Mi
Review №2

Absolutely the best place to buy instruments ever… but… more than that, their service is wonderful. I believe that the best service you can ever get is honesty, a focus on the customer and helping in getting a good price. They listen closely to your needs and you can expect a quality instrument backed up by quality service.

Je
Review №3

The service was great, the people were nice, and they let you rock out on their instruments just like guitar center! But the great thing about the shop is it’s custom, so they will do all your electronic work at a reasonable price! Highly recommended

Th
Review №4

What a great music store! I was looking to buy an acoustic guitar as a beginner. I ended up buying a beautiful Taylor. Denise was fabulous! No pressure, just helpful information. Great selection. Friendly service. She even accommodated me with some extras. Highly recommended!

Mi
Review №5

Craig exhibited a level of personal service and professionalism I’ve seldom seen anywhere. A total pleasure to deal with!

An
Review №6

I love this music store!! They have taken excellent care of both of my sons for many years…guitar lessons with outstanding guitar instructors, mentoring and advising my sons on the best instruments, quality inventory, and whatever they don’t have in the store here they will get it! They are wonderful people and always awesome to work with!!

Sc
Review №7

Great place to buy guitar and accessories.Very helpful and knowledgeable

D
Review №8

Bought my young adult daughter her first guitar. Our salesperson couldnt have been more attentive, patient and helpful. All our questions and concerns were answered, positioning us to choose the best instrument and accessories for her. It was a gratifying experience!

Bi
Review №9

A great music store with quality instruments. Fair pricing very knowledgeable staff. I was given ample time to try out and ask questions about the Martin guitar I purchased. I would not hesitate to use this business for my musical accessories.

Ca
Review №10

Fazio’s was extremely helpful, knowledgeable, and efficient in helping me with my needs. I recommend them to any parent looking for lessons or an instrument for their child. Thank you again for all your help!

Ri
Review №11

Fazio gave me a fair deal, fast handling and shipping. The guitar was as described and well packed. I would definitely buy from Fazios again.Thank you!Rick

Ma
Review №12

I came to Fazio’s to purchase a new guitar, and since I’m a rookie, I wasn’t sure which one to choose, and I was worried that I would end up buying one that I wasn’t eventually going to like. However, Ian helped TREMENDOUSLY in picking the right guitar and amp, and really took the time to explain why some guitars were better than others for my style of music. Totally recommend this store! Overall, they have great products and great staff, as well! And thanks so much Ian!

Ja
Review №13

We did an instrument rental for school. They made the process super easy and were very efficient. I would highly recommend them!

al
Review №14

Friendly service, great variety of products, ability to test before you buy. They also have lessons, repair and maintenance services, and the books and instrument rentals if your kids are in band at school.

Ji
Review №15

Knowledgeable and friendly staff. The place has a great vibe and we are excited to be a part of this music community.

Li
Review №16

Nicest people working there and very willing to help answer all my questions! Great selection of products!

Za
Review №17

Custimer service was above and beyond. I went in for a simple electric guitar restring and Brett who was working was more than courteous. He also helped me understand my own guitar better and educated me after stringing it up. A very pleasant variable in my experience that I have never experienced at another popular music store. I will now give Fazios more of my business due to the experience I had.

Na
Review №18

Bought a used guitar from their Reverb store. Everything matched the pictures and description. They also shipped very quickly. Thanks!

Mi
Review №19

I come here every month for strings and picks and they always have what I’m looking for. The staff is always super friendly and helpful, and they have a great selection of guitars, basses, and even pedals. I come here for all my guitar needs and will continue as long as they’re standing!

Je
Review №20

After a year of learning on an Ibanez Mikro bass, my daughter decided it was time for an upgrade and got her first Fender at Fazio’s. Denise was super helpful and welcomed her to try out a few before we settled on a Squier jazz bass. It’s an entry level guitar — but totally solid and sounds great. Denise was super patient with all of our newbie questions. We traded in the old bass and received a fair price for it. It was a super easy process, and my girl is excited to start playing on her first full-size bass!

ro
Review №21

Always a great deal & Excellent service at Fazios!! Dan & Denise & Mike are fantastic, & if what you are looking for is not on site, they can get it fast!!

Tr
Review №22

I called Fazios on 9/13 to see about selling some used equipment in my inlaws home. I spoke to Denise who said shed like to work with me directly. I informed her at the time that I know almost nothing about musical instruments.I spent time taking pictures and then conversed with Denise for the next three days. She asked twice for a number. I wanted to sell these to a store vs individually due to my lack of knowledge. I give a number based on the few things I thought I found and she claims her husband passed on the deal.No counter. Then, when I express my disappointment with this whole experience, she relays that her husband is the manager and my result would have been the same had I come into the store. This totally disregards that I spent days working with her vs an hour, and given that I received an offer from a different retailer, I highly doubt that everything I had would have been passed on in store.This seems sketchy and under the table. I wonder if the owner knows thats how this manager is running the store.Edit- since I cant reply to the reply, Im curious how this is going to be looked into since I was not given any contact info nor have I given mine. I see that generally a manager responds to these reviews, now i wonder if its the same manager married to Denise. If so, I highly doubt this will be investigated at all.2nd Edit- to be clear, I am not angry none of my items are purchased. I am angry that I wasted 4 days of my time and I feel as though two scammers were trying to get me to name a low price so they could take advantage of my ignorance without guilt.

Br
Review №23

I needed a better acoustic guitar and and went to both Fazios and one of the box stores. The people at Fazios were super helpful and spent a lot of time with me. I am a beginner and needed someone to educate me. The really nice thing is that they make their guitars playable before putting them on the shelves. At the box store, I think they just take them out of the box and put them on the shelf which you then have to hope the manufacturer sets it up for playability. Try playing an F chord on an acoustic thats not set up very well. Not only are the people very helpful but they are priced competitively. In fact, they had more guitars in my price range than the box store.

Ba
Review №24

Fast shipping. Great product. Would buy again from them.

Ro
Review №25

Best customer service in st. Louis. I drive an extra 20 minutes out of my way because I really dont want to do music business with anyone else.

Jo
Review №26

Great place to shop. I had called ahead about what I wanted, and when I arrived, Denise walked me through all the options. I easily found exactly what I wanted. Price was better than Sweetwater and GC as well! Plus, Denise is a huge Springsteen fan, proving these are quality people.

ca
Review №27

Very personable staff and all around good experience checking out and playing there.

da
Review №28

Professional, good work. Had 2 guitars in recently for work. Do miss Mike Fazio.

La
Review №29

Mike,I want to thank you for such an amazing amp at an incredible price! This thing is immaculate! Thank you for the quick response, shipping and honest description. All the more reason I like buying away from the chain stores. You packaged it with care and its obvious you take pride in what you do. I appreciate you and your commitment to great customer service. I hope the world treats you kindly. Warmest regards, Larry

MA
Review №30

Fazio’s is a great local store. The staff is awesome, knowledgeable and friendly. I bought several items and recently purchased guitars lessons. Can’t wait to start 😀😀😀

AV
Review №31

Stopped by to pickup strings. Bad news: Out of StockGood news: sales suggested other brands newest product. Turns out they may become my GOTO strings. Lesson: Always adapt. It could be better.

Ma
Review №32

With big box stores and online offerings all over the place, its nice to be able to take 5-10 minutes and physically go to a store. What Fazios lacks in quantity they make up for in quality. Ive not made any large purchases here, mainly just accessories, but I have had a bit of work done to a guitar and would certainly do it again if necessary.

Aa
Review №33

Great store. Well curated selection, staff is knowledgeable, as well as personable and helpful. They’ve tracked down a number of things for me over the years. They seem to have really good relationships with the manufacturers too, because if they don’t have it, they’re better than the Internet at getting it, provided that “it” is an instrument or piece of musical gear. I was also told by an employee that he would die for me in a reverb.com review, which is a little weird, but also a valuable service.

Ti
Review №34

Service was great! Arrived right after few days and the Axe is as good as I expected!! Great job Mike and team!

Da
Review №35

Got the last new trumpet for our 6th grader. Good deal with supplies and first month charges.

ed
Review №36

Small selection, but great service. Patrick helped me find the best guitar within my price range. Im very satisfied!

Ga
Review №37

3 of the workers are amazing. Some of them sometimes feel like they want me to leave. Quality of product can be very low quality. All guitar stores struggle with this though. Just make sure when you buy a guitar that everything looks and feels right. They have great customer service when it comes to fixing issues on their part. But a great guitar pedal selection!!

Ky
Review №38

The workers here are the friendliest people on the planet. Im in my Junior year of highschool and go here all the time to play the guitars and fantasize about my future in music and to pick up all my smaller musical needs. Back to the people there, they are so nice, I always feel welcome when I go there. They have my dream job so it makes me feel great how nice they are.

Ma
Review №39

Good communication, fast shipping, great packaging, great shop, thanks again!

Sh
Review №40

Friendly staff. Knowledgeable. I went in, and for the first time didnt feel pressured to spend a lot of money. Ended up walking out with a new acoustic Fender and was very happy with thr experience.

Je
Review №41

I really appreciated Pat taking the time to educate me on the different guitar brands, the pros & cons of each as well as walking me through the various construction materials and how they relate to pricing, tone, quality and longevity. He has educated me to the point I can make an informed decision about buying my next guitar. Thank you so much for taking the time to consult with me!

li
Review №42

I ordered a Fender Vintera ‘50s Stratocaster in Sonic Blue. Was described in Mint condition and thats exactly what i got. Sounds gorgeous. Very great customer service, someone by the name of Mike, he responded very fast, and my package was shipping very fast.

Je
Review №43

Fazio’s is great. Always a fun experience. Ian was wonderful to talk to about guitars. I was checking out one guitar I was considering and ended up liking another. After talking with Ian and how different tone woods sounds I decided to wait for a specific guitar to come in to see how it sounds. No pressure to purchase. Shop with confidence!

Mr
Review №44

They had a variety of strings. Plenty for me to choose from. I got what I needed and more. Good people

Mi
Review №45

Hands down my favorite place, i work in the area so extremely convenient, also there staff is pretty consistent meaning that they know there stuff and always do there best to help you and share their knowledge. Reasonable priced equipment as well!!

mi
Review №46

I had shopped at fazios for a number of years to get miscellaneous items and parts. I recently decided it was time to purchase a new guitar and I always enjoyed my experience at Fazios. When I went in a shopped around Ian really took the time to get my info and lock in on what I was looking for. Something else that I love is that despite there being no LTD guitars in stock at the time I purchased, shortly after inquiring they had stocked 4 or 5 LTDs. These guys really do listen to the public that they service!

Be
Review №47

Helpful employees!Very kind employees!Top of the line service!

Ch
Review №48

Mike Fey at Fazio’s Music was fantastic. The communication was excellent. The setup is first rate. The shipping was quick. Only two days from the time it was picked up at the store. Awesome guitar!!Thanks Mike

Ri
Review №49

Everyone who works here is awesome thanks yall

Je
Review №50

Everytime we go to Fazios, the service is above and beyond. The staff are very friendly and they know what theyre talking about. Weve tried other stores, but they just dont meet our needs like Fazios does.

Ca
Review №51

Fazios provides a personal experience for both customers and students. From calling their other store to find you an instrument you’ve requested to lessons, Fazios is a great place to shop and learn.

An
Review №52

Overall great experience. They had a very good selection of acoustic guitars from the low end to the high end and options in the middle. Customer service was great and they even gave me a free soundhole humidifier for my guitar. I definitely recommend this store.

Mi
Review №53

Awesome store, fully stocked, with some of the most knowledgeable folks around. Very down-to-earth, friendly staff thats always available to answer questions, or happy to arrange some quality alone time with an instrument, or other item, that you may be just exploring, or slowly falling in love with. With so many working musicians on staff, theres no shortage of solid guidance on the wide selection of gear and accessories they stock. Ive been coming here for years because this place always just feels right when you walk in, and even better when youre leaving with exactly what you came in for.

Cl
Review №54

Fazio’s is by far my favorite music store anywhere in the St. Louis area. I’ve bought multiple high-end guitars from them and gotten work done on guitars I own, and they have done an excellent job of handling everything. If you’re a guitarist I would highly recommend checking out what Fazio’s has to offer, but any musician can benefit from a trip to Fazio’s.

Ni
Review №55

Great store, with a great staff and great selection

No
Review №56

I’ve been in Fazio’s a few times and always receive the help I need. Great inventory of guitars and an even better staff to help out. I love my Breedlove Companion CE that I just bought from there with the help of one of their employees.

Je
Review №57

Every time I have to go to Fazios its a great experience. The people working are always friendly and knowledgeable. I rent my daughters violin there, compared to the place I used to rent my sons instruments, it is so much better.

Cl
Review №58

GIVE IAN A RAISE !!! SUCH A CUTIE AND A SWEET HEART ! Helped me set up in the back and let me rock out 🤙will be coming back they r hella friendly (if u have social anxiety lmao you dont have to worry) :) Ian is a king

Su
Review №59

This place right here is the bomb.com!! Ill definitely go back

Bl
Review №60

Great store, fantastic selection.The nice man helped me pick a good ole diddly strummer. I think the fella was named Ian K. Great support

Sh
Review №61

Denise was fantastic in helping me select a Ukulele for my granddaughter! She was not only knowledgeable but super friendly too!

Ja
Review №62

I always have great experience at Fazios. They linked me up with an awsome Custom Les Paul. Thanks Ian!

wa
Review №63

I was overall pleased with the selection (especially of guitar replacement parts) found exactly what I needed and at a surprisingly fair price. I recommend 👍🏼

Er
Review №64

Been in a couple of times. All staff have been incredibly friendly and helpful. Ill definitely be back in.

St
Review №65

I have purchased my first acoustic guitar and a replacement amp from here—staff was friendly and knowledgeable. Great experience and would recommend them if your looking for anything musical

In
Review №66

The staff is always friendly, helpful and knowledgeable.

Ri
Review №67

Friendly knowledgeable and good inventory

Ch
Review №68

Mostly focused on their selection of acoustic guitars, specializing in Taylors, I did notice that they a wide variety of other instruments. After beginning on a nice entry level acoustic guitar, I wanted to step up to a guitar that I would enjoy for years. I had a rough idea of what I wanted but wasnt spooled up on the Taylor brand. The staff was very helpful and let me check out their full line of guitars. I picked a Taylor 214ce because of the nice deeper tone and I liked the way it felt and looked. The Taylor line is a little pricey as it is American made and of good make. Long story short, the guitar I really wanted was the 314ce. Dan and his crew was very patient with my indecisions to the point of above and beyond. Bottom line, if youre buying the guitar to last your needs for a long time, ante up the money.

Tr
Review №69

I love this store, all of the employees here are very knowledgeable, and always ready to help and have a friendly discussion about music. Thank you for helping me find multiple instruments and pedals!

Ni
Review №70

Friendly and timely service of getting new strings on my sons guitar. Thank you!!

De
Review №71

Have been going here since I was a little kid. Has always been a great store with great people working there. Have been working with Ian lately and he’s been going completely above and beyond to help.

Di
Review №72

Great people work there very kind helpful and knowledgeable. Would recommend checking them out

Je
Review №73

Worked with many guitar shops and continue to have great experiences with Fazios. In addition to several accessories, have bought 3 guitars there including a fender custom shop model and Mike Fey has been great to work with. Very knowledgeable with service bringing me back routinely. It’s great having a nice store like Fazios to walk into, happy to support them.

Da
Review №74

Dan and Ian were exceptionally patient and helpful during my entire selection process. They even brought in another guitar from KC to help me make sure Id picked the right guitar for me.

Ev
Review №75

The absolute best music store in St.Louis. All the associates are so friendly and helpful. They always spark up conversation and everytime i go in they know me by name. Great selection at wonderful prices. There’s no where else I’d rather go and no where else that can compete with Fazios.

Wi
Review №76

Love the folks at Fazios. They always have a smile and good conversation and have always been helpful with my purchases and my guitar repair needs.

Da
Review №77

Everyone I have dealt with has always been super friendly and professional from the sales pepeople to the technician, .they will always have my business and I live an hour and a half away but is worth the drive.Dale LaRose

Je
Review №78

Always friendly and helpful whenever we visit. They love music, and it shows!

Sh
Review №79

Very helpful staff. Great selection. Reasonable prices.

Ch
Review №80

Fazios has taken great care of my family for over 12 years. Its been our one-stop shop for equipment purchases, lessons (drums and guitar), servicing, rentals (for school), and more than 10 Rock Academy sessions. Dan has been especially helpful ALL along the way, including setting up my sons Floyd-Rose today.

Ju
Review №81

Support your local music stores ! This is an amazing store especially for guitars

Ji
Review №82

Always helpful and friendly. Feels like friends.

Jo
Review №83

Dan, is a great guy that really takes his time to help you decide on what is the right thing for you. He took the time and provided great service. Give Dan Kuse and Fazio a chance for your business.

Jo
Review №84

Workers are all extremely helpful, and seemed to show a manor interest in their work and what they could do to help me. Loved every second I was in the store.

Je
Review №85

They carry a limited supply which does not include Gibson or GHS strings or Gibson and PRS guitars and hardly ever have used guitars which is what I am interested in

An
Review №86

Excellent service. You can find instruments according to your budget.

Gr
Review №87

Awesome place to buy a guitar at. They are very personable and very product knowledgeable!

Gr
Review №88

Took a few days extra due to post office issues but I highly recommend Fazio’s for your music needs!

Br
Review №89

I bought a Telecaster Ultra from here on Reverb. I chose Fazios because they included a free setup with the guitar and I had a unique request, which Mike accommodated. He did an outstanding job setting up this guitar, and obviously gave it a lot of attention to detail. This Telecaster is the best guitar I have ever played. Mike has been great to deal with. I highly recommend Fazios!

Ha
Review №90

Courteous and friendly staff. I liked the layout and selections and will definitely be returning.

Le
Review №91

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Mt
Review №92

Been going there for five years. They always have the best customer service and the best selection of quality musical goods

Ru
Review №93

Fast shipping and great product. Thank you!

Ma
Review №94

Great selection, price and fast shipping!

Ho
Review №95

The store is well kept, but it basically only carries fender electrics and taylor acoustics. Theres nothing available above low-intermediate level guitars for electric players who prefer humbuckers, and like two things that arent fenders for players who prefer single coils. Also their tube amp selection is the same story: the same fender clean amps you can find literally anywhere plus like one blackstar. Not a lot to see here if you play music that was written after 1974.

Ch
Review №96

Long overdue review, but took my guitar here last year to get restrung. Seemed to be a slow night at the shop, but Mike was able to finish the job within an hour! Guitar is sounding great, and will definitely be back. Appreciate the great service

Gr
Review №97

The folks at Fazios are very knowledgeable and helpful, no matter the instrument. More importantly, they are all musicians, themselves, and are genuinely cool people.

Jo
Review №98

Awesome experience. Fast shipping.

We
Review №99

Stopped in to get some guitar stings and restringing accessories and staff was super helpful every step of the way! Thanks Fazio’s

la
Review №100

Always great service and products at this store.

Information
54 Photos
100 Comments
4.6 Rating
  • Address:15440 Manchester Rd, Ellisville, MO 63011, United States
  • Site:http://www.faziosmusic.com/
  • Phone:+1 636-227-3573
Categories
  • Music school
  • Guitar store
  • Music instructor
  • Musical instrument store
  • Music store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Sheet music store
  • Used musical instrument store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–5PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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