Poor communication and clunky process. Im sure their instruction is even worse, and i glad i alt least received a portion of my initial investment. upon asking for a refund they were not so eager to fulfill, but then once it was completed they short paid. i recommend all to stay clear from this company!

If I could give them zero stars I would. I have never dealt with a more unpleasant, unprofessional company in my life. I asked for the corporate offices number and was told they dont have it. Customer service is horrible. My son is waiting on his behind the wheel hours. He finished the classroom portion over a month ago and they still have no instructor available for him. I would not recommend this place at all.

My daughter hasnt even gotten to her in-car training yet and Im already significantly displeased with this business. The website is unfriendly and difficult to navigate. Ive had to call the office twice. The first time I was placed on hold for almost 30 min and both times the person answering the phone has been less then pleasant and not very helpful. Were stuck now that Ive paid but I wouldnt recommend this place if you have another option.

One of the most unprofessional businesses I have ever worked with. My son was supposed to have his in car driving in December. The in car driving instructor texted him to let him know that was no longer with Pro Driving school and his scheduled appointments would be canceled. 1) Why did he notify my son and not me? 2) Why was I not called or sent an email from Pro Driving School. I had to call them. 3) I sent an email to them and also messaged them in the discussion part of the website. Never to get a response. The reason I went with them is because they would come to the house and pick up my son and drop him off. I called them again, because there was no availability on the website for our area. There was in another city about 20 minutes away. I would have expected them to offer some kind of a discount since I had paid in full already. When I called again the lady was extremely rude and not apologetic what so ever.

Very Rude and unprofessional staff. I Paid for my daughters In Cars on November 13th and we have been calling and emailing to schedule with no response. Now that she no longer needs there services and would like a refund they want to try to schedule something and be obnoxious when we say no thank you we prefer a refund. Still no refund and I’ve been calling for the past three days and they just put you on hold for 45min. Do not take your child to this place you will waist your time and money.

If you buy a class in Elyria you should be able to do behind the wheels in Elyria. The woman on the phone was extremely unhelpful and condescending.

Rude! The receptionist acted like I was inconveniencing her, sorry I bother to call.

This is the worst driving school.