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Golf Crawford Auto Service
9555 Crawford Ave, Evanston, IL 60203, United States
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Ma
Review №1

Everytime I take my car here its always great Service and with a Great Crew that treat you with Respect and always makes sure your Completely Satisfied !!! With the absolute Professional Master Mechanics that know how to take care of your car and get it running the way it should !!!I highly Recommend Golf Crawford Auto Service for all your Car Needs !!!Thanks Guys Five Stars Hands Down :-)

Ma
Review №2

I needed service and also needed to have a repair shop that took my CarMax extended warranty. Chris was able to fit me in today, got my car done by end of business and handled all the warranty info so I did not have to. They were professional and took great care of me. They have a customer for life!

No
Review №3

My first experience was a great one! I tore the under shield of my car and damaged the canister and they were able to help me immediately and fix my car in one afternoon for an extremely reasonable price. A great group to work with!

Pe
Review №4

The team at Golf Crawford Auto Service are a rare find in the auto repair arena. Have had them do several repairs on 3 different family cars and their approach should be the model for all other repair shops. Chris and his team are very knowledgeable, honest and diligent. I recommend them highly to anyone looking for a great Doctor for their vehicle(s). Will continue to rely on them for all my automotive repair needs!

Je
Review №5

I’ve been twice and both times they have been amazing, patient and thorough. I trust them to do what’s needed without trying to “sell” me any of the extras. Thank you!

Ka
Review №6

Chris is very courteous and professional. You will be satisfied with his great customer service! He also repairs and services lawn mowers and snow blowers. I already recommended him to several friends.

Go
Review №7

Being a new customer I just had them do some basic work as a test. However, per their usual routine they spotted more areas on my 11 year old Mercury that should get attention either now or at least bring to my attention for future service. This was great because the Ford dealer I have been getting the car cared for did not mention much of this work. I plan to keep the car for many more years this is important to me. Had some of the mentioned work done as long as the car was in. Solved much of the clunks and creaks. Im very happy.

ma
Review №8

Golf Crawford employees and service the best in Illinois. They give you the exact diagnosis and dont over charge like dealers. Treat everyone like family.

Ar
Review №9

Chris does an outstanding job with all the autos we have brought there. He is conscientious, courteous and a phenomenal mechanic. Highly recommended!

El
Review №10

We have used this business about a decade now, for all the regular service on both our Infinity and our Toyota. We have always had excellent service on our cars and cheerful cooperation from all members of their staff. I can recommend them most highly.

Ge
Review №11

Excellent and friendly service. I have had tire, engine and axle repairs done here on my Acura with excellent results.

An
Review №12

So glad I found this place on Yelp! Chris provides genuine, honest assessments and does excellent work. Our car was back in shape within 24 hrs. Highly recommend!

Mi
Review №13

Chris and crew are great. I always know my car is in good hands at Golf Crawford.

Ed
Review №14

I have been using Golf Crawford Auto Service since the early 1980s when I first moved into this area. Over the years I have had many cars that my family and I have owned serviced by this business. Whether I was dealing with the former owner, Andy Herzog, or the current owner, Chris Hatzopoulos, I have always been treated professionally and honestly. It is so rare in this world of auto repair that a customer feels that their best interest is being consistently represented by the business. Chris is always accommodating, and offers practical advice in an effort to be transparently honest and sensitive to the cost of his recommended repairs and services. I always feel grateful that he and his staff are available when I need their advice and assistance.

d
Review №15

I would recommend Chris and his crew to everyone. Did excellent work.

To
Review №16

Had a problem with my car pulling to the right. I took it to Golf Crawford. Chris and his team did a great job getting my car fixed and back on the road in a few hours.

Co
Review №17

They took great care of the old lady (Volvo S80) and now look after the new kid (VW Tiguan)! Chris, Armando and Alex (and the others) are great! Always excellent work, friendly service and attention to the customers needs. A very positive experience! Many thanks!!

Er
Review №18

Chris and team are great people. Honest, transparent, and accountable. Hard to come by! Just wish they had weekend hours...

Al
Review №19

Being going here for 5years. Good guys. Local.

To
Review №20

Chris is so very helpful. Competitive rates, great service.

Th
Review №21

I called Chris at Golf Crawford after I went astray trying to do a minor fix by myself. He told me to come by in an hour, and hed squeeze me in. When I arrived, he immediately took the car into the bay and resolved my problem in a matter of minutes. He explained what had happened and how he corrected it. Will definitely use again!

Mi
Review №22

First time at Gold Crawford Auto Service! My car needed new brake pads. Lets just say Chris and his team has set the bar extremely high. While cost always plays a factor, the quality of customer service he provided was amazing!! He was clear on the scope of work needed (and not needed). I never felt at any point in time I was being taken advantage of. Chris took the time to explain the process, and made sure I was comfortable with what was going to be done to the car. The job was completed at the time promised, and at a great price!! I cant be happier that I found this place. Moving forward I will always take my car (and my wifes car) to get serviced.

to
Review №23

Chris and his team at Golf and Crawford are top notch. He diagnosed the problem on my Mustang not to long after I dropped it off. I was able to pickup my car up the same day. He showed me the defective part and explained what the problem was. My car is running great now. I highly recommend this gem of a shop for any auto problems.

Ro
Review №24

Good service and reasonable prices.

Sh
Review №25

The main reason I tried Golf Crawford is because they are Repair/Pal certified. I was delighted that they lived up to Repair/Pals expectations.Chris took care of the problems with my car as well as being extremely careful to follow Covid19 suggestions. In fact my face mask broke and Chris brought out a stack of face masks for me to take the top one which he had never touched. Thats above and beyond.If you are having problems with your automobile Golf Crawford is the repair shop to use.

Ju
Review №26

Had my car fixed in April. The shield in the front drivers side wheel well had come loose and was making a lot of noise. Was afraid I’d have to replace it, but they were able to reattach it for a very reasonable price. One month later it’s just fine. Everyone there is very nice, and it was reassuring, during a pandemic, that they were all wearing masks and using hand sanitizer. Chris even took my credit card wrapped in paper towel, and handed it back that way. Will definitely be back next time something needs fixing.

Ma
Review №27

Chris is awesome! Always helpful, friendly and reasonably priced. Ive tried many auto service stations and this is by far the best.

An
Review №28

Chris has been taking care of our family cars for years. This small shop is the Gem of the community. Honesty With a commitment to customer satisfaction is the way they treat all customers. All repairs are done right the first time with great pricing. If you bring your car here, rest assured you will continue going back for many years to come. Thank you Chris and crew for all the years of great service. See you soon.

P
Review №29

This place is top notch. They were honest, worked quickly to make repairs and ended up a much better value compared to dealers or other local shops I have used previously. Chris the owner is a class act and really went out of his way to explain things and get my car back on the road.

Da
Review №30

I have the highest trust and confidence in Golf-Crawford Auto, and entrust my automobile maintenance needs to them whenever possible.

Da
Review №31

Had my car car towed there in the middle of the night, and it was fixed before lunch, and the bill was a very pleasant surprise. Thanks again!

At
Review №32

I was recommended by a friend at Lifetime that works with Chris.. I had a bad experience with the dealership I trusted.. I was very satisfied with the work and service.. would highly recommend them for future work

Da
Review №33

Golf Crawford Auto Service came highly-recommended, so we first gave them a try a few years ago. They did a great job at a reasonable price, so we returned a second time. Several years later, after repeatedly experiencing the integrity, professionalism, and consistently outstanding customer service of Chris and his team, we plan to stick around for a while. We consider Golf Crawford Auto Service to be our mechanic.

Ra
Review №34

My senior citizen mother went in for a simple battery replacement and was told she needed diagnostic tests and other tests done. The old battery was 5 years old. They should have just replaced the battery and if there were other problems then you know it’s not the battery and run diagnostics! Bottom line at pep boys this would have been the cost of the battery and pep boys installs most batteries for free. My elderly mother paid 340 dollars for something that should have cost 150! Be very wary of this service shop!! Go to pep boys or firestone first!!!

Ch
Review №35

Very comfortable experience. Chris is super friendly. Nice cozy place, would come again.

Fa
Review №36

Golf Crawford Auto Service is a very reliable and professional shop. Chris, owner and manager, is very customer friendly, professional and extremely knowledgeable about the cars. I took my Mercedes on a recommendation from a friend and very happy about the work done. Chris has provided honest estimates with clear explanations and the Golf Crawford team has performed an excellent job on my car. Strongly recommend Golf Crawford Auto Service.

rl
Review №37

My car had an issue with the ignition key that was made infinitely worse by an incompetent tow truck driver frying out my starter and battery. Chris went out of his way to send a letter and email tripleA so that the driver could be held responsible for his end of the damage. Due to Chriss efforts half of my repair bill was paid for.As for the repair itself, they used factory parts and were even able to keep the same key I had before the incident. Top notch and professional service all the way.John P.

Al
Review №38

If you happen to be taking your car to a dealership for service you are doing yourself a huge disservice! Golf Crawford Auto Service is trusted by myself and my family implicitly. Chris is the type of businessman you rarely see these days. He goes out of his way to take care of his customers. He is direct and honest, which is such a pleasure. He tells me what needs my immediate attention and what is necessary. Golf Crawford Auto Service is a gem of a business and I would encourage everyone to visit them for your next automobile servicing needs. Once youve been you will have found you wont be going anywhere else.

Ry
Review №39

Great service with a quick turnaround! Got a bunch of work done in the same day 👍 Chris was detailed about repairs and upfront about pricing, including letting me know what I needed to fix now and what could wait. Will definitely be back.

Da
Review №40

This is as good as it gets! Chris and his team are absolutely the best I have EVER dealt with.Service 5*****Professionalism 5*****Timeliness 5*****Honesty 5*****I am bringing my vehicles exclusively to Chris from now on! Each time I go there its always the same treatment. Talk about good people. If you live in Evanston, Skokie, or even Chicago I would highly recommend you go here!

Gr
Review №41

I brought in my 2005 Ford Focus because I was concerned about a noise it was making. As soon as the issue was discovered I was told what needed to be done and given an estimate. Other services were recommended, but I felt no pressure at all. Chris, the owner, is extremely professional. I highly recommend this place to anyone needing repairs on their car, I was very impressed.

Ja
Review №42

The folks at Golf Crawford Auto Service are some of the best in the business. Before I found Golf Crawford (at least 15 years ago) I spent a lot of time trying to find a mechanic that I felt I could trust to do a good job and be honest about what was needed. I found all that and more at Golf Crawford. They know their business and do it in a professional manner. The service from a customer satisfaction standpoint is outstanding as well.They are not happy until the customer is happy. Andy and the whole crew are dedicated to making sure that any job is done well. They use quality parts which is one reason that they are not the cheapest shop on the block. But I have found that their pricing is fair, the work is done well on the first try and, perhaps more importantly, they will tell me when something doesnt need to be done. I never have the feeling some procedure is being recommended because the rent is due. If they say it needs to be done you can count on it. Conventional wisdom says that on the highway look for a truck stop with lots of trucks in the lot. Chances are that the food is good and so is the service. The same is true at Golf Crawford. The parking area is nearly always full. That fact reflects a large and loyal customer base. My experience has been that the loyalty has been well and truly earned.

Cr
Review №43

This repair shop is great and you will know that your vehicle will be repaired as Chris and his mechanics know what they are doing and everything is explained to you, with no confusion or misleading information. Ladies you may bring your car without any hesitations as it will be repaired without any nightmare and the prices are competitive. Chris is very meticulous at he does , very polite and very caring, we are not a customer but a part of the Golf Crawford family!

Ry
Review №44

They do their best every, single time Thats all I can ask! Golf Crawford Auto Service provides fair, honest prices and peace of mind.

Ll
Review №45

Brought my car on a recommendation from a friend for an alignment service. My car is a more rare muscle car from the 1980s and Im always leery on who does anything with it. Chris totally treated my car like it was his own and I couldnt have been happier. I know why - he has a car like that and knows how customers want their cars treated and in general, hes just an upstanding individual with good character and I walked away thinking hes totally trustworthy. I highly recommend Chris and Golf Crawford Auto Service, he is an asset to the community and I believe anyone who brings their car to him wont be disappointed.

Da
Review №46

These people do an outstanding job. Fixed my a/c on time and it works great. I give them an A plus

Ko
Review №47

The guys at Golf Crawford are such a breath of fresh air. I have never experienced a shop or dealership that is so attentive and honest. Let me explain...Im a limo driver and its very important for me to be back on the road asap so I can go back to making money. When a mechanic tells you your car will be ready at a certain time and they come through EVERYTIME on that promise...thats a keeper. They are professional and always leave my car clean after servicing it. Pricing is very fair and Im told upfront what Im looking at. I enjoy going there as weird as thats sounds because of the confidence in the work being done there, besides the coffee, water, and candy they have waiting for me :-) Im being serious when I say I will take all my cars there personal and work vehicles for the foreseeable future. Thanks Chris and crew for the great experience!

Aa
Review №48

Called to make an appointment before stopping in and spoke with Chris who was super helpful and informative. He said that he would look into ordering the part needed for my car repair and he called me back quickly to let me know when it will arrive so I could bring my car in. When I arrived for the appointment, Chris was there to greet me and offered refreshments. Very pleasant to converse with and I was out of there within an hour. Definitely going back in the future.

Ab
Review №49

Honesty is what life and friendships are all about, and Chris at Golf Crawford is the epitomy of those values. He treats you fairly, gives you his honest opinions and lets you know how you can take care of your car without breaking the budget. When you hear him talking to other customers on the phone, he treats everybody the same, he gives the same treatment and its always consistent. You can tell that he doesnt favor one customer from another, and just gives every customer the same fair and equal treatment. Chris, is what every customer could hope for when dealing with an automobile, which is scary if you dont know much about them. take your car to Chris, let him look it over, and you will walk away with the best price and service guaranteed.

S
Review №50

Chris has been my mechanic for years both my business and personal vehicles. Great and friendly service. He charges a fair price for outstanding work. I’ve never once had any issues!

Su
Review №51

I took my 9 year old Subaru here for service and was very pleased. Its running better than it has been for a long time. Excellent service and really nice people.

To
Review №52

If I could give 6 stars I would. Chris got me out of a situation with my sons Mazda 3. An Internet entity made a repair on his TCM and it didn’t take. The internet company wouldn’t take responsibility for their botched up repair. Chris and company stepped in and made the appropriate and proper repair. Thanks!

Sa
Review №53

Chris is awesome. He answered all of my questions. The car runs great! Very reasomably priced. Thank you guys!!!

Ra
Review №54

Chris is great! We had brakes installed on my wifes Audi Q5 they did a great job and gave me a great price. We had an issue and he took care of it immediately without a question asked! Then a few months later my mother that lives across the street from the shop got stuck in her driveway during a winter storm. We called over for his help and he went pulled her out and cleaned her driveway! Hes a great guy and even better business man and would highly recommend his shop!

Pa
Review №55

I have a 2012 Sprinter diesel truck for my service business and Chris always takes care of the work in an efficient manner at an extremely fair price. Ive taken this vehicle to the dealer in the past and it costs twice as much and double the time to perform service on the truck. Chris and his team are the best! Thanks for the great customer service, its hard to find these days.

Sc
Review №56

They dont push unnecessary repairs on you & really do their best to get you back on the road. I will surely bring my car back to them!!

Br
Review №57

Great shop! Honest and straightforward service

Av
Review №58

As a car enthusiast, Im very particular about where I take my car and who gets to work on it. I knew that I was at the right place when I stopped in and chatted with Chris, the owner. The customer service, text/picture updates, and attention to detail are reasons why I will be a returning customer for all my future auto work. Keep up the great work!

An
Review №59

Great service and professional! Chris and his crew will price out the name brand part and OEM part for my vehicles. Golf Crawford is honest and upfront with their services.

Je
Review №60

Im a long time customer. I recently went there for some repair and they got me fixed and back out on the road in good time for a good price. Thanks for the prompt service.

Se
Review №61

Great service. Quality service. They are upfront about pricing, no hidden charges and they do everything from vintage cars to the newest cars. GCA also does fleet vehicles.

Be
Review №62

Good service and fair pricing I will be coming back for future repairs.

Te
Review №63

Wonderful customer service. Such warm energy from the staff and they did a great job on the car. Thanks guys!

De
Review №64

I had a great experience with this auto shop. I own a 2002 Volvo S40, and it was giving me this weird issue of not turning on. I already had a good battery and a new starter. This was a re-occuring problem that kept popping up ever since I started using the car a year before. Other mechanics seemed to misdiagnose and fix other problems, but never this one. Every time I called, Chris was very responsive. They found the problem right away, and were willing to watch the car for one extra day to make sure it was fixed.As a female young adult, I really appreciate that they were straight-forward with me about everything they discovered about the car. Chris answered all of the questions I had, and even made things simple and clear for someone like me who knows very little about cars. I HIGHLY recommend the service here.

Ma
Review №65

Fair prices, good work.

Br
Review №66

Ive been doing business with Andy and the crew at Golf Crawford for many years. Ive had everything from small maintenance things to several engine replacements done. The work is top quality, no easy to find these days. The advice is even better saving money over many projects. Andy went to bat for me with Chrysler when they tried to stick me with a sunken valve seat in a brand new engine... he negotiated another new engine. Dont hesitate to use them, youll be glad you did.

Mi
Review №67

Took my car in for some brake and suspension work. Chris the owner explained everything that needed to be done with great detail and was patient with all my questions. He gave me a very fair quote. I dropped my vehicle off that day and everything was done next morning by 10am. I couldn’t be happier with the service.Its really hard to find a honest shop which won’t try to deceive you in to getting unnecessary work done at crazy prices. Im really glad i found this shop, and they have a customer for life.

T
Review №68

Great service! Finished on time. I cant remember my brakes ever feeling this good, definitely recommend.

Je
Review №69

The owner Chris is polite, honest and hard working. He always lets me know if something needs to be fixed on my car. This time he mentioned that my rear Liciense plate probably needed to be replaced. The plates letters and numbers are starting to become unreadable. This good tip revealed that I needed an emission test and new liciense plate sticker by May 31st. The damaged plate may be replaced by Jessie White free. Thank you Chris for your thoughtful suggestions. I highly recommend Chris’s work.August 2018Chris fixed our 1994 subaru’s air conditioning. He successfully got parts and the air conditioning works beautifully. We highly recommend Golf Crawford Auto Service. Chris does good honest work.

Ed
Review №70

Chris and the crew are always working to solve your vehicle problems in a safe, but cost-effective, manner.UPDATE: Our 2007 SUV ignition broke at 1:00 on July 3, the day before it was to pull a float in the Glencoe July 4th parade. Golf Crawford got the car from the tow truck at 3:30 that afternoon, and had the problem fixed at 5:30, 2 hours later, including getting parts from 2 different suppliers! THESE FOLKS ARE TRULY MIRACLE WORKERS. I wont take our car anywhere else after this unbelievable service experience

Jo
Review №71

Excellent service, very courteous and professional

Ch
Review №72

Excellent customer service - very patient and detailed when dealing with customers.

ev
Review №73

Excellent service, great people, took care of my car!

mi
Review №74

Very professional and knowledgeable fast turnaround decent prices if youre looking for a local place you can take your vehicle and Trust the people working on it this is the place to go

Al
Review №75

Push it tow it these guys get you right. Any problems and thing crawford auto

Ch
Review №76

Chris couldn’t have been more helpful and honest, I wouldn’t hesitate to go to his shop in the future.

Ja
Review №77

Chris is a true professional. Took care of all my issues same day completely satisfied.

ca
Review №78

Chris is fantastic, so good to work with.

Jo
Review №79

The did new breaks on my brothers rav4.

Ja
Review №80

Very expensive, this place charge for diagnosis even they perform the total job. They use after market parts and the price they charge more than even genuine parts. I will not recommend this shop to any one unless you got hell of money and dont care to pay them.

Le
Review №81

Excellent service

Va
Review №82

Great service

Information
100 Photos
82 Comments
4.8 Rating
  • Address:9555 Crawford Ave, Evanston, IL 60203, United States
  • Site:http://golfcrawfordauto.com/
  • Phone:+1 847-679-8862
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto restoration service
  • Auto tune up service
  • Car service
  • School bus service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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