I am writing to you to let you know how helpful and inspiring my trainer, Steve, is in motivating me and informing me throughout my training. He is so fun and I feel very comfortable with him during my workouts which really means a lot to me. I also appreciate his level of communication with me as it encourages me to hang in there. He makes himself available and I am grateful to be able to count on him whenever I have a question or concern. Mostly i feel confident that with Steve as my trainer I will achieve my training goals!Aileen Joachim-LEtoileAka Happy Customer

I highly recommend PT Steve Brito at Work Out World. His professionalism and passion for what he does are unmatched. Thanks to his assistance my physio goals will be easy to reach. As a former professional athlete, I am strong enough to undertake training on my own, but training with Steve is a whole other level. He is kind, knowledgeable, fun, and really gets to know you so he can tailor your workouts to your specific needs. Training with Mr Brito is a pleasant enjoyable challenge. I look forward to training with him more often so he can help me reach new horizons. You are The Man Steve. – Elton Jhon (former Professional soccer player at FC Tskhinvali)

P.T. Steve Brito gets 5 Stars. He does the most- above and beyond for his clients. He doesn’t work for the paychecks he works for you- the client. Bottom line. This man can get you to where you need to be. I have the motivation/determination/ and desire but no knowledge on how to get to my goal. Steve takes the time to see where you are, where you want to get to and comes up with the game plan. It could be his background of being a bodybuilder or just love for the field. But he lives for the moment when you yourself start seeing the change and the now belief that your goal is actually possible. If you’re ready for the change get in touch with P.T. Steve Brito.

This is probably the best gym Ive ever been to in my entire life. Congrats Fall River WOW. Best gym around!! You have everything and so much of it. Even an all Womans room, a spin room, huge locker rooms areas, massive amounts of Ab apparatuses, an insane amount of free weights and equipment and an amount of space to make any gym jealous. Wow is all I have to say!!

This review has absolutely NOTHING to do with the gym, but everything to do with the 3rd party personal training company that they choose to house in their location. Redwood Personal Training is THE WORST business I have ever dealt with in my entire life. I signed up in Nov of 2020 for personal training. I signed up with a laundry list of things I was promised at that time. When I started, getting a session was difficult and I had to reach out to the trainers multiple times. After a while, I was completely blown off. I then reached out a bunch of times and finally got a new trainer. Everything was going going great until I was blown off once again. This time, it was weeks before I was able to get in contact with someone and when I called WOW, they told me that the contact information they had for the manager was no longer in service. At this point I put a spot payment in for the membership for not being able to utilize the service as I had not been in 2 months. I am now getting calls from their third-party billing who explained to me that I will continue to get billed until I reach someone to cancel. I did finally got in touch with someone from Redwoods company email and not only were they not helpful with resolving the situation (they just kept repeating that I could signed up for sessions online), but they also explained that even though they have not held up their part of their agreement, I need to pay previous month that I put a stop payment to and pay an additional $250 to cancel. All this for a service I have not been able to utilize fully since I signed up. Terrible customer service and terrible business. I am not too happy with WOW either, considering Redwood only ever had my contact information because of them. I would suggest WOW look into another 3rd party training agency because the experience I had thus far has been absolutely ridiculous and for absolutely NOTHING.

The Fall River work out world is one of the best workout worlds in the area. The personal training staff is amazing and very friendly. I work with a super knowledgeable trainer named Steve, who always has a great attitude and is very professional.

I worked out with PT Steve and he went through a great workout with me. He also explained the importance of nutrition. Excellent training at Wow.

WoW is a scam. Taking away all the benefits of a membership (ie. 24 hour access, bring a guest) yet still charging the same amount? The basic membership is a scam too. Only allowed to go twice a week with the basic membership. Prices are going up but quality is less and less. Find a better gym.

The workers are great! But they took away guests. So u cant bring anyone with u. Cant say because of covid we lift masks on froday. If u need motivation by bringing some one. Dont get a membership here. Im canceling today

Just started goin to the gym a month ago for the 1st time never been love the place and ppl there and I also like my trainer Steve he is a great trainer. I would recommend Steve my trainer to anyone I know and just starting out 100% :)

I’ve been training jiu jitsu for 4 years now ad WOW has been the first gym I’ve signed up at and well I ended up liking it more than I thought I would.I was looking for personal trainer due to back to back injuries in jiu jitsu but not sure where to start so I said to my self the heck with it I guess I’ll slowly learn on my own. Until I spoke to Dan from Redwood p.t and well although I was not sure whether I should get a trainer or not you truly know when someone loves their job and really wants to genuinely work with you and help better yourself and I’m glad I found Dan. Thank you Dan

Danny from Red Wood is wonderful . He explained everything thoroughly. Looking forward to working with him

PT Steve was very friendly, knowledgeable and designed a personalized workout routine for me. Looking forward to working more with him.

It good gym.good trainers Steve is the best personal trainer and boxer

Great gym. Good equipment. Leg day isnt finished until you climb the three flights of stairs out. Temp check at the door and patrolling sanitation employees maintain a low risk atmosphere. True gym culture for everyone, training available. Good value if youre going to commit.

Awesome gym, if your an actual lifter and not a planet fitness individual, we all know who Im talking about. This gym is for you, lots of bench and squat racks. Plenty of equipment and staff is really nice. You cant get any better than this for just 10 bucks a month. I dont know why theres some people complaining about anything, white people problems.

Great work out with Sam! Didnt realize how much work I needed to pit in so glad Sam was there to tell me the truth about my fitness needs and goals to come!

I like this place... honestly that every machine in the world. And for twenty bucks a month, you can go at anytime. What more can you ask for?

I work out here almost every day of the week. The staff is always personable, and the equipment is very reliable. If there is an issue with a machine or station, the repairs are made quickly. The new management has done a great job stepping up the cleaning efforts. The new showers and lockers are also a plus.

Red wood Pt Very Good trainer good skills

Have so much fun with Sam and rob today thank you

Love this gym Breanna took me through a personal training session which was awesome I had a great time and learned a lot!

The gym is a really big clean space with plenty of free weights and cardio equipment. Plenty of parking. They did a great job with the new locker rooms and new steam room. The staff is very friendly and management is excellent. 5 stars WOW Fall River.

This gym has always been good, but ever since new management was implemented, it greatly improved. Clean environment and a very friendly staff. Theyre doing a great job with continuing improvements to the gym.

Great staff and always helpful

I recently had a personal training with Breanna Anderson she was very helpful with her core excercises and very pleasant to be around

The gym is excellent ,always clean, BUT good morning staff are not very courteous, they never say good morning or have a nice day when leaving, and the young lady always seems to be on her phone 🤳 other than that my gym is awesome

I love WOW for their workout classes, there is something for everyone. This particular location could use an overall update (though they recently did do some renovations... It looks better but still needs help). Every once in a while I get bombarded with phone calls and texts trying to sell me a personal trainer... But that can be overlooked for the benefits I receive with my membership at a decent price.

Big gym lots of machines and nice staff

Great gym. Very clean right now

I recommend this gym to just about anyone. This facility in Fall River is a little weird because it is in a mill but that is easy to get over for the size you get in return. The weights are usually free and maintained. The mens bathroom was pretty plain and looks clean every visit. For the price you pay it is a good deal just dont expect anything amazing and youll be happy.

Been coming here for years, so partially my own fault. I enjoy the ppl who come here, location is convenient. Not as clean as it should be for a fitness facility. They are making efforts to upgrade and update equipment. Biggest complaint... Staff is just ignorant. How about your guests put the money in your paychecks, try saying hi and smiling. Some employees are great. The rest need to go. Between smelling like weed, sitting on their phones all the time or just blatantly ignoring you. Or only talking to their friends or the guests they know. Its frustrating. Ive been to other WOW facilities and all the staff acts the same. Might want to look into better training as a company.

I took a class with a personal trainer and she helped me attack the muscle groups that I wanted to make progress too.

The general manager is very rude and the place is disgusting

Just entering this gym is a workout, stairs everywhere, I have bad knees dont like this WOW. A workout entering and leaving!

I go here regularly. The water tastes like iron, and sometimes the AC doesnt work... But the staff are nice and theres a large selection of machines and free weights. Its also always pretty clean. So for a gym its a 4 star.

I went there for 2 years I have the platinum membership I have 3 kids and would bring them to the daycare at first the daycare was good but then they switch stuff and I didnt enjoy how they didnt watch the children. They yell at them and really dont have any experience most of them with kids it probably dont help that the amount of kids in the office some of the work out classes is on the real they would also have their favorite kids that came in and treat them differently I didnt feel welcomed and my kids didnt like it either when I started going there they had at least 5 yoga classes a week at different times so I could manage to make it with my schedule then they switched it down to only two a week so that is when I called it quits the daycare had been getting worse over the months and then that happened and I was completely turned off

I am a regular here, been coming here for about ten years now, the staff/front desk is always super friendly, and it is the cleanest I’ve ever seen it! I won’t go to any other gym, I love it here. 😊

The Manager on Duty in the Fall River Location is very rude and not customer oriented. I have been a Platinum member for many years and I have never been treated in such a disturbing manner. The very first time I brought a guest in was today 6/27/17. During class she walked in and told my sister she couldnt stay in the class. First of all it was embarrassing in front of all my friends and for my sister. I am have been trying to call corporate and of course they wont answer the phone. Very disappointed in the way we were treated. The WOW in Taunton is much better and nicer management. Also much cleaner. The bathrooms are disgusting in Fall River and so is the entrance.

I was disappointed to go to the gym on a rainy day to practice exercising with my 13 year old daughter! They did not let her train for her age. A space created for the practice of exercise. They are collaborating for childhood obesity. The practice of exercise is good for all.

Gym is great ,hours are amazing and convenient ,babysitting is great with kids staff is friendly management is on top of issues cleanliness is better than before overall great atmosphere

The WOW in Fall River is very dirty. I would not even use the restroom. The equipment was dirty, carpets were dirty, the employees were standing around on their phones. I went there because I was in the area. I stayed 45 minutes on the elliptical and left. I wouldnt return to this location. The location in New Bedford is 100 % better!!

Its a good gym, with a good selection of workout space and machines. However, its got a few difficulties that make it hard to come. The water does taste a bit funny, and the air handling can be a little unreliable at times. But, it has a lot of cardio machines that other franchise gyms do not have.Tips for this gym:In the winter, be careful when parking. The lot is built into a hill and lies on an incline. The way you park might make it harder for you to pull/back out. Ice and drainage sometimes make it slippery.

The gym is very spacious with all the equipment someone could need in a club! The front desk is super nice and the personal trainers are very helpful!

Plenty of space and equipment.

Worst gym i ever been to when it comes to money. I tried canceling my membership. Due to poor costumer service. The employees dont explain anything. I asked where a machine for a certain muscle was and i told them i was new. There answer? Pointed with her finger. No to cancel the membership . U gotta call and send an email. A total nightmare! Do you self a favor and do NOT join wow

This gym is grimy AF. The equipment is not well maintained. The bathrooms are utterly disgusting. The weights are rarely ever in their proper place. At times the music is not playing despite it being a 24 hr. gym. The parking lot is not kept clean. The staff is disconnected and at times non-existent...I get the impression that some staff members themselves have never even worked out at a gym before. Honestly, if not for the camaraderie amongst the gym members this dungeon would be shut down...bring on Crunch Fitness!!!

I signed up in New Bedford and came to the fall River location this morning. The machines are dirty and gross, it smells and I probably wont return to this location. I realize its an d building but there is no excuse for the ladies room to be dirty. I wouldnt use the restroom. New Bedford location is clean and bright and you can see the employees clearly take pride in their gym.

The gym has some great deals. Usually work out in the morning and the gym is not packed. Always can work out with what is needed. Definitely check it out!

My go to gym. In process of upgrade. Large area for workout. Womens area great

Best group x instructors around! Zumba classes are amazing, and Lizs classes will kick your butt into shape FAST

Nice spot with diversified options for work out equipment. I use Joe as a personal trainer and it has changed my mentality with becoming a better healthier me.

Most of people dont clean the equipments after its usage and too many people not wearing masks on their faces despite all the signs all over the gym due to the pandemic.

Ok wasnt pleased,not going to the club because covid. I received a bill,not happy. I finally talked to Shawn he Credited my bill... what more can I ask for.Now Im happy customer. Thank you

Have been a member here for 6 years now. Plenty of equipment, they have redone the locker rooms , painted the gym , added lot of new machines. Would recommend this gym to anyone. Its OK if you drop things or make a litlle noise here, not like some other places. Cant go wrong for 10 bucks a month.

I am moving to other state so I want to cancel my membership but they will not cancel until 30 days notice it’s so disgusting. They take membership on Minutes but take time more than 30 days and take that month fees also. It’s unfair, they are taking that month charge without reason.So I just want to share this message because anybody want to cancel membership just cancel before 30 days otherwise they gone charge for next month also.

Solid workout space busy during peak hour . Fully loaded gym no missing equipment.

I was using WOW platinum membership for 2 years.... and comparing to some Wows this one is the worst one i have been on ... old machines , weights always loose , machines dirty , weights always out of places , its really rare when i see people that work there , doing something...the price is good , but if you want to really work out in a good place ... this isnt the place ....

Totally pleased with it the air is fresh and clean even the bathrooms smell fresh very spacious with great machines love the windows and the wood ceilings

Great place. .

I love this place! Its clean and the old factory style makes it feel very comfortable

Cheap 24/7 access. Gyms decent in process of upgrading the machines.

Has everything you need. 24/7 is great. It gets the job done.

Good gym lots of Weights..What I didnt like is the Two guys that Work there always checkin me out everytime.. looking up my other gfs on Facebook and using their Job as a way to meet n stalk women..Please be professional at work

Large variety of equipment available. Evan during busy time can always find a treadmill/cardio machines open. Staff is friendly.

I have been a member for a long time good place to work out

This gym has so much space to do whatever workout you need to get done.

Needs a heavy bag and a training area but otherwise a good gym

Female dirty blonde haired manager is an uneducated, classless woman. Shes condescending and rude. Yells at kids for deadlifting heavy weight.. and scolds them by saying she can do the same weight with out making noise. I recently was told I could not have my gym bag on the floor. My gym bag was not in the way and I only carry work out accessory equipment. I asked the female manager if I could place my gym bag behind the desk due to the fact that I dont have a lock for a locker. I was given attitude by the manager and the front desk attendant about placing my gym bag behind the desk to finish my work-out. I will not be returning to this facility in the future.

Great management, everyone is always helpful and very pleasant. Always a good experience.

Talked to the new trainer. Young guy. Knows his stuff. Learned a few things from him.

24 hour fitness what could be better for anyone time frame

-THE PERSONAL TRAINING IS A SCAM. DO NOT SIGN UP!-The 2 jasons, biggest scam artists out there-The contract locks you in for 1 whole yr...no one tells you that-The free training session lasts longer than the real sessions which are only 30 mins long. The trainer who does the free session will not be the same one you work with once you sign up.-No part of the contract will be explained to you and for good reason....no one would ever sign up otherwise.-Any issues you have along the way after you sign the contract, no one cares at all. And why should they, its too late to save yourself anyway-I worked with my trainer for 3 months, no results!-I tried to terminate my contract early and now they want $700 early termination fee (no one tells you abt the fees!)-Now i have collection agencies harassing me all day-IF YOU FEEL THE NEED FOR A PERSONAL TRAINER, BUY A WORK OUT VIDEO.

I have been going to this gym for almost 3 years and i love it. i have a platinum membership and pay $19.99 a month. I get FREE tanning, FREE classes and FREE daycare for my son. Staff in the daycare are great with the kids and very friendly. Unfortunately, Staff on the floor or at the service desk are less then enthusiastic but not rude and can always answer any question i have. The gym and bathrooms are clean and very well kept. Depending on the day or time i go, it can be busy but it has enough machines that i very rarely have to wait. The womens only room is great if i dont feel like working out infront of people. The Zumba class is SOOO much fun. I enjoy going to this gym :) I dont recommend the personal trainers though.

Nice staff. Variety of machines

Very few re-rack weights. Sometimes more than half of dumbbells of a row are missing and not because someone is using them but rather someone used them and were to good to put back

24 hour gym...great environment in the AM

Great Gym, classes, equipment, no special thrills, but super cheap

Good gym plenty of machines and free weights

Cant wait for new gym to open

The gym is ok. The main issue here is no one ever re racks the weights.

Poor Customer Service, i received a message on my phone saying about a error with my payment (My plan is the 10 dollars plan) and no one answered my calls to solve it, the number of ABC customer is just to say about your next payment to do, i really dont know why, but is saying to me that my plan is costing 69.99 dollars, i made a error joining this gym, cause most of the reviews are saying how bad it is.

Tucked away. Got everything you need for going to the gym.

Friendly and professional staff, very large workout space with a wide variety of equipment.

I use to go here but not no more. This place went down hill. The womens room is dirty and the place smells like mold really bad. Plus theyve gotten to expensive

I will sum it up like this: shady business practices.

24 hour work out plus babysitter

Wish theyd work on the girls section, too small and have to wait for machine to be available....too uncomfortable to work outside.

Made a mistake on rating wow, a few days, caught my mistake through a email and just fixed it

Crowded but cheap...u get what u pay for..tanning booths smell like feet and b.o

Couldn’t ask for a better 10$ a month 24/7 gym

Great place to work out

Just joined but i love it

The type of place you get what you put into the gym

Never crowed, very clean

Bathroom dirty and unsanitary exceeded in nastiness only by the showers

Way to crowded cant do anything without waiting

Very good gym

Charge debit card more than once

OK.