Had exactly what I needed. Manager was super helpful.

Totally would not recommend. They are robbing customers blind. Over charging customers for service then have no real explanation as to why such a huge increase in pricing. Better off doing it yourself and the customer service is trash as well. DO NOT RECOMMEND!

Vary unknowledgeable about their own jobs and machines put me on hold for 20 minutes then hung upon me. Had to call again to get what is supposed to be a five second answer to find out they don’t do it after about a 20 minute conversation saying he does do it would never recommend

If you are an architect or engineer and need 24x36 size prints, go to an actual print house even if that means driving to Clayton because this Office Max is so slow. Never going there again. Go to FedEx across from Target. You can walk in with your stick and put in into the printer yourself, very easy. A little less than $1 per s.f., but very convenient.

If you need anything from the service center do it early cause In the evening these people are so slow youll be in line until the store closes... The printing, copies, and business cards turn out great when you can actually get them ...Do better office max/office depot customers shouldnt be standing in line for an hour before being helped

Well, Im giving them 5 stars simply due to very helpful customer service. The printing help desk sales person went and grabbed the correct items for me, resized it until we got the right one then only charged me for the ones that printed correctly (the documents margin was all over the place). Some of the items are infact more pricey that others- such as ink cartridges however, they carry a wide variety of printer ink.

They had everything that I needed. I was buying a printer and paper. Buying the ink cartridges didnt even cross my mind. The lady at the check out counter asked if I needed some. She looked them up, quickly, and had them under the counter. Which was a relief, I didnt want to go find them because someone was behind me in line.

Rionna was very helpful with updating my information in seconds. She did not pressure me by continuous suggestions.

I HAD A WONDERFUL SHOPPING EXPERIENCE AT OFFICE MAX TODAY! I QUICKLY LOCATED THE ITEMS ON MY LIST, AND 2 STORE KNOWLEDABLE ASSOCIATES ASSISTED ME AT THE CHECK OUT COUNTER.I ENJOYED SHOPPING AT OFFICE MAX TODAY!

Terrible customer service! Worker in copy dept was rude & arrogade. Lacked skills & knowledge. Instead of being honest she held my project up for hours. Manager attempted to complete it and could not. By the time I realized what was going on it was too late. Left after store hours without even an apology from either of them. Will never go to that location again.

I took my laptop up there to get a free diagnosis and possibly fixed, since this service is offered for free.I was told to give them a couple of hours and they will call me back. I had to call them after three hours and I was told my computer had to run overnight. It took them two days to tell me about my hard drive and the operating system. I was told I would have to pay $300 to get my computer fixed and I might as well get a new laptop. I picked up my computer and took it somewhere else and they told the only thing that was wrong with my computer was a failed update which is $75. The person who was supposed to help me with my computer at Office Max just saw an opportunity to make a sale. I also agree with the person who commented about the service at the print and copy center. HORRIBLE AND DISHONEST CUSTOMER SERVICE !!! WONT BE BACK!!!

Their inventory is limited and the prices are high compared to Microcenter and other tech places

The manager, Ed LaFaver went far beyond any expectations I could have and was so kind.

Always a good shopping experience, both when you know what youre looking for and when you dont. The employees are helpful.

Service and employees were Nice and Knowledgeable... But store still needs to be properly staffed for the time of day and along with events that are coming up.

The wait in customer service is horrible. Will not be a returning customer.

The team there is very helpful and knowledgeable. Be patient and they will help you accomplish whatever you need.

I had a grear 5 star experience. Alex did an awesome job

My experience was excellent. Charles was so very patient with me I was trying to connect the wrong cord to the back of my computer.When I got back home I realized I was so mistaken about what I had told him.Thank you for being so very kind

Helpful Salespeople and I found the items that needed to complete my project.

Worst service ever in printing department . They will tell you one thing and do another. Hours on the phone and emails sent. Said they sent an email back to me for proof reading of invoice . No email was sent . The invoices have been done by them before, but they did not save the info as was told to me when first placing the order. Customer service is even worse. I was put on hold for 20+ mins only to have the call disconnected.

Its ok sometimes the full service desk only had one staff member and the is a bit long. They are helpful and the clerance section has some good bargains

Helpful, friendly staff. I was in and out. Store could maybe use a facelift.

Service was good enough, but the cashier wasnt really knowledgeable. Ill chock it up to him being new (I think?). Either way, Id shop there again.

Faxing is over priced but thats everywhere. Nice friendly associates

They were very helpful.

Every time I go in there to return a product that has a defect, they act as if they dont want to return it. I even asked the cashier if she wanted me to elaborate about the defect of the product, and she couldnt give me a straight answer about what she wanted to know. No one wants to be hassled incoherently about a take back. Then she had the nerve to tell me there might be a re-shelving fee!Another time before Christmas, I bought a laptop that had a minor defect and a worker told me that I would have to speak to the manufacturer. Good job lying to me about your company refund policies because Im allowed my money back in full!Im not buying even office paper from you all again. Terrible customer service.

First time there, good service

The manager set the example by asking if I needed help finding something. Thats becoming a scarce business practice.

Knowledgeable staff, wellstockef.

They move veryyyy slow in the copy and print services no consideration for anyones time

Works well for me!!! 😊 Finding directions -- locating various businesses!!!

The staff was very helpful.

I go to this store all the time. Ms Nan gives Excellent service !!!!!!!

Pleasant. Excellent customer service.

Always very friendly and helpful

Got in and did my shopping. Got right out.

Employees seem friendly enough but there doesnt seem like there are enough of them.

Customer service lacking. Store did not have common color card stock in stock.

Thanks for helping me with my FedEx Box

Customer Service was great

Flash drive was reasonable

Service always takes forever, even to just check out. Literally walked out after waiting in line for 10 minutes to buy printer paper. 3 registers open, each with only one person in line. The one cashier wasn’t even doing anything aside from talking with the woman in her line.

The staff was very unhelpful trying to get an email done and get the address right and they wouldnt help me get the address right and I put it in three times and still nothing

Great store!

Good deals

Very unsatisfactory experience.

Quick service

They got what you need.

Best

Great

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