Instructors arrived 5 minutes before class started.... There was no meet and greet in order to make my daughter comfortable. Although I greatly appreciated that they allowed my daughter to try it once to see if she was interested before I even registered her or paid any fees, I didnt like the whole just show up and throw her in approach.No one even Introduced them selfs. I was asked her name and thats it. But this is from a first timers point of view and first impressions in my opinion, form the opinion of the out come. 2 stars... And just to end with a positive, thier rates are very reasonable.