This just happened. My daughter was enrolled in their dance program for ballet and hip hop - Mondays and Fridays. I have be carpooling with another mom (friend of my daughters) I drop off, she picks up. Since my daughter has been there since February 1st, I have had no contact with this company other then receiving emails of my payment going through which is set up monthly for automatic withdrawal and if I send an email that my daughter will be a no show for a practice to give them a heads up if we cant make it. No one has ever contacted me or reached out asking how things are.We made the payment for the recital outfits in full that is in June as required. So we are all paid up current with the expectation that my daughter has been practicing day and night for this show.The other day I get an email at 4:36pm that she has recital practice at 630pm. Well she cant make it and I was actually dropping her off for practice in 30 mins to pick her up by 630 to head out of town for the weekend. So this was a little alarming to me that this was the only notification Ive received regarding her recital practice. When I dropped her off I decided to go in and ask questions in which I ran into the owner that Ive never met. I would expect at her to first introduced herself, maybe have a little more likeable approach, as this did not happen. I stated hi Im a parent and I just received a email at 4:36 p.m. that my daughter has rehearsal practice at 6:30. I was informed by her with a I dont care attitude of we have a blackboard in here that you should be coming in 15 minutes before every practice ends to read and to see what the upcoming events are. I explained to her and fortunately I do not pick up my daughter I carpool with another parent and I have not seen any emails come out other than this one. I told her this was totally unacceptable and the communication is not what I expected and I am unhappy with this. I stood there and called the mom that I carpool with asking her if she received an email and if she knew that her daughter was supposed to be here today as she told me earlier that her daughter did not want to go to dance practice today. She stated that she did not receive any mail at all and did not know that there was a rehearsal time tonight.when I got off the phone I told the lady that I was speaking to which was the owner still at that point I had no idea that another parent was not informed as well. On this day I left the office and went shopping to pick my daughter up as I was the one designated for her this day only for drop off and pick up since we were leaving out of town. I thought about it for a while and did not like the communication or lack thereof and decided to send a brief email explaining that after the recital performance in June I would like to give our notice as we will not be attending the place anymore and to make sure that our payment information was not charged after the month of June. There was nothing else in this email to explain any further detail. Per the contract I have to give at least 15 days or before the 15th of the month to cancel and this was a month-and-a-half notice I was giving to them. I received a call from the man that works there ( owners husband) He stated on the phone that he was apologetic and sorry to hear that I wanted to cancel and I told him that well since we are not going to be around for summer that was our notice and also I didnt like the communication of being told I need to check a blackboard to find out whats going on with my daughters class. after I signed the form for June 21st withdrawal, he called me 2 days later and said he was going to just terminate our contract since we were not happy and my daughter can not be in the performance and we are out the money and can keep the costumes. So this was about him and his wife and not about my child, my 12 year old that practices daily. I paid for something they offered and they were the ones that took it away not me as i was paid up and had auto withdraw for them to take the last 2 months. They did this to a kid

Awesome studio! The staff are dedicated to their students and do so much to keep the kids growing and motived even during quarantine! The classes and lessons kept going and gave the kids especially my little one consistency and connection she needed. I cant thank the teachers enough for all the heart they pour into the kids 💗

I had an opportunity to attend their end of the year recital production. I was incredibly impressed. It was as if I was seeing a high production show held in Hollywood. The energy was at a very high, the audience was attentive and we all enjoyed every number. The kids performed with such dedication and the amount of hard work they’ve put throughout the year, showed in their performance. I will definitely go again! Great job kids and staff!

My family love this place! It’s family oriented! The staff are all so kind and really pump these kiddos up! My daughter does Ballet 1 and Acrobatics and she Has made so much progress and has made friends and learns by watching her peers and from the instructors! Just a loving connection and environment and instills good values life skills and is a healthy outlet for our daughter! We plan to stick with them and move her up all the way to the top with them!

As a PTO member at a small elementary school we have looked for ways to keeps kids excited about going to summer school. Juice Box has went above and beyond to helping us achieve that goal. They volunteered time to come out to the school to teach the kids some dance moves to keep them motivated. Thanks to Juice Box these kids will have a better chance at Educational success!From All The Teachers,Thanks For All You do For Your Community

I’ve been here for years, my daughter loves this dance company. She has learned so much from being here just over the years. From hip hop, ballet, pointe, lyrical and more. Comes from a girl taking who took one class who is now taking 6 classes a week. She has gained self confidence and new friends along the way. I love the staff and the small size classes. The instructors take the extra steps to help the students to improve and gives them the attention each student needs. I would recommend this to location to anyone.

My daughter loves this place so much she had me sign her up in a couple more class other then ballet.

A Five star rating for this Dance academy just isnt enough! This place is Incredible! The dance instructors are very welcoming, and the owner Andrea was kind enough to take time out of her day to sit with my daughter and I, and discuss what classes suited her the best! Overall I think my daughter will be enrolled here for Years to come! Im Proud to be a JuiceBox Parent!

I have 3 granddaughters that attend classes here. The owners seem genuinely interested n the needs of every student & parent that comes thru their door. They do a lot of charity events. All the teachers are great, caring & talented. Im glad we found Juice Box.

My daughter loves coming here!💗She is always excited for her dance classes. She attends ballet/hip hop and a ballet/tap class. She is an active social five year old and the instructors are always kind and patient with her. She has learned alot in six months and has made wonderful friends. Thank you so much Juicebox! 💗

Great atmosphere. Friendly staff. My daughter loves coming to Juice Box. She loves her teachers and has made new friends.

Love this place great customer service great teachers family like atmosphere my daughter has learned so much to expand her dance skills

Just left this place, and no one was upfront I stood there for 10 min and no one helped me. I saw people practicing but no one to help me. Poor customer service!