There was a bad snowstorm, which prevented me from being able to attend the show. I contacted the Center to discuss a refund or a credit. I tried to call customer service and could not get anyone on the phone for 2 days. I left a message and only got a return call after a week. The denied me any recourse. They told me that my money would simply be converted into a donation.For people who claim to be about the arts, which should be about advancing compassion, I was surprised that they werent willing to work with me. So, for me, they score very low on Customer Service. Thats why I will never attend a music event at this venue, even if its an act I want to see. Ill go elsewhere. Its a real shame. I was looking forward to going.