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Driving Academy
3209 W Smith Valley Rd, Greenwood, IN 46142, United States
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Do
Review №1

They quickly resolved a considerable data error caused by their own system and have forwarded this known glitch to their IT team. While I did receive prompt communication and a follow up call, do double check all information after you enroll. There is a popup in enrollment warning the user all errors are the enrollee’s and there are no corrections. This popup obviously should be reworded as they did correct the issue. I had considered calling my card company before their prompt correction and am currently satisfied that they are aware of the issue.

Ha
Review №2

This place is definitely an easy way and a great way to learn how to drive. My instructor was amazing and even worked with my schedule to get my drives on time to get my license. If any of you out there are needing to learn how to drive or get an easier way to obtain your drivers license then this is the place to do it. Great instructors, great facility, and great drives. Highly recommend going through Driving Academy!

Pa
Review №3

Registered my daughter for a specific date line online for drives only. (They have since updated drives only section on website) We show up at what I thought was my daughters drive time. To find a very fast, smart talking older man and his assistant. We said, we are here for our driving time. He replied: no your not, whats your daughters name?, we dont have a student by that name, you have to go home and call me, leave me a message and we will call you back to schedule drives, we are 6 to 8 weeks out on drives. I showed our receipt and where i successfully registered my daughter, and asked can I go ahead and schedule my daughter now?No, I have students to take care of, you need to call and leave message and ill call you back, he said. There was one girl in line behind me. So I asked, can i have my money back? The smartest thing he said was, yes. While we waited for our refund to be processed he got out his files and started calling people. Thank goodness money returned in a reasonable timeline. I guess he deserves the one star for that.Response to owner: your website is confusing. Do you think you are gaining clients by your smart remarks? You are a very rude man. Why doesnt your website say: drives are scheduling six to eight weeks out? Why couldnt you have just scheduled the drives when i was standing there with one person behind me. Why all this cat and mouse?

Sp
Review №4

My daughter enjoyed her classes and felt it made her ready for the test. Driving schedule was easy to set up. Instructors were professional.

Su
Review №5

They never pick up the phone! They just hang up on you. Go to a different driving school and save your money.

ja
Review №6

My daughter is taking the online course and she loves it they explain it very well ! She was confused with the CDE form but we paid the drives only to get that for her . I think it’ll help her with driving and taking all her test to get her licence . Thank you

Ki
Review №7

Horrible customer service.

Ro
Review №8

They never answer the phone smh

Na
Review №9

I have been calling on a daily basis everyday and I always get the voicemail. Never answers the call. Online it says we get a CDE after completing but they never sent me a CDE . Bad

Ty
Review №10

Great place with awesome instructors highly recommend

Br
Review №11

Great place! Totally recommend

Ju
Review №12

If it would let me I would give a - star!!! Horrible customer service worst place ever!

St
Review №13

I have a question if I do end up signing up for the online classes and drive time do I get an instructor?

au
Review №14

Very poor customer service. Everytime I would call they would either leave me on hold for an hour or hang up on me.

Ma
Review №15

Best place to learn how to drive!!

Ji
Review №16

Unprofessional and poor customer service-They offered to give my money back and we accepted after hearing other friends with similar experiences with the staff.

Tr
Review №17

Good place, bad location

Information
2 Photos
17 Comments
3.3 Rating
  • Address:3209 W Smith Valley Rd, Greenwood, IN 46142, United States
  • Site:http://drivingacademy.com/
  • Phone:+1 317-534-0016
Categories
  • Driving school
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