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Family Dollar
17830 Vernier Rd, Harper Woods, MI 48225, United States
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Comments
Fa
Review β„–1

Great service this time. Awesome customer service. We truly appreciate that from the cashier. Thank you very much. Keep the great work. Blessings!!!!πŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ™πŸ½πŸ‘πŸ½πŸ“–πŸŽ‰

De
Review β„–2

Able to get all of my products. Cashier was friendly.

Wi
Review β„–3

Horrible selection of everything!! Customer service is very unprofessional just close the store completely!!

Jo
Review β„–4

Nice Manager. This family dollar has the goods and its never a long wait.

Jo
Review β„–5

Cashiers are friendly n helpful

Ca
Review β„–6

The store was clean, but if you are a first time customer make sure you have some $5, $10, $20 and some coins on you, cause they only take EXACT CHANGE if you are paying with Cash. I can understand the safety of the employees and to prevent at robbery, but this needs to be posted on the door before people come in to shop.

Un
Review β„–7

Yall need to replace the entire staff at this location they closed and locked the doors 10 minutes early.

La
Review β„–8

I love this one

Ca
Review β„–9

Usually have what Im looking for but not today πŸ˜”

Ki
Review β„–10

A one stop shop. Where the prices are reasonable , some of the cashiers could some time be a little more friendly like a smile works wonders and maybe a thank you and a come back again soon lol

De
Review β„–11

Always under staffed , but the cashier was very courteous

Ej
Review β„–12

The location is close to my mothers house and they what I was looking for. The employees are friendly polite and courteous even the guard is friendly too!

Ch
Review β„–13

Just need to move faster at the registrar

DO
Review β„–14

The service was fast and the employees were polite and knowledgeable.

Da
Review β„–15

Clean Store,Friendly Staff,Friendly Cashiers,Coupon Friendly,Also,Family Dollar is a money saver.

pr
Review β„–16

The employees are Always playing loud inappropriate music and their loud conversations amongst themselveshave profanity in it.

Ma
Review β„–17

People just walk right next to you knowing there is a six feet guide line. Cashier on her phone store has boxes all over. Items on the floor. Cashiers need to pay attention to customers walking close to other customers.

Ti
Review β„–18

VERY CLEAN, STOCKED AND GREAT CUSTOMER SERVICE

Ko
Review β„–19

There was a very long line and a gentleman asked a cashier if they would be opening another line and she said proudly no Im off and proceeded to walk away... Pathetic

ta
Review β„–20

Its a great place but they could use more checkout counter space, other than that it is a great place to shop. The staff is very friendly and helpful.

My
Review β„–21

Great place

Mr
Review β„–22

Fast service clean store

Ka
Review β„–23

Quick fast service in and out and they had the hoodies I need it for my voice cool

La
Review β„–24

If you can shop anywhere else I definitely suggest you do so. They are very slow and unprofessional. You can be the only customer in the store and still it will be at least 5 minutes late. This place definitely shows that people are just here for a check and not to assist customers. This store needs to be shut down and Re vamped from staff to stock. I’m in line as I’m making this review and it’s at least 20 people in line with one cash register open. If I could give them 1/2 star I would. Just terrible

Fa
Review β„–25

Only one cashier and the line was extremely long. However, I must admit she was very nice and polite. Store was messy with stuff everywhere. I doubt Ill be back.

Ma
Review β„–26

Worst customer service ever. Really need no star. There was not shopping carts in the store and staff wanted me to go outside to get it telling me its not their job when its cold outside. Cashier tried to argue with me so I left. I refuse to spend my hard earned money when its not appreciated. Store always a hot mess with things just threw everywhere. Need new management

Ne
Review β„–27

Honestly its a family dollar what do you want from it. We went at 5:15 but in a Michigan winter that means pitch black outside. Which transforms anywhere you wouldnt want to stop by at night unvisitable unless you get out before 2pm. This family dollar was one of those places. Dirty many items were falling apart. The workers were fine a bit snappy but they obviously knew more than me about their family dollar app as theyve used it at every check out. Overall dont visit unless you have to and even then reconsider.

gr
Review β„–28

Great service

De
Review β„–29

Fast service good service nice employees no when the items are willing to take to the items A1

Am
Review β„–30

The staff was very helpful and friendly. The new app is extremely easy to use and saved me almost $10.

Au
Review β„–31

It is a good store and I like shopping there and the people are nice.

Ki
Review β„–32

I hate coming here. Its never clean, items are never put up on shelves but sitting in boxes on the floor. And they are never stocked... They never have anything. I bring my small children here and they have to use the restroom and they always say there isnt a restroom... Thats ridiculous... My son used the bathroom on himself because I couldnt take him to the bathroom and the lines were completely long because of one register being opened..

Sw
Review β„–33

They didnt have the baby items we needed. However overall it was good.

Ta
Review β„–34

I havent been in this location since it opened years ago but I moved back in this area so this will be my go to Family Dollar nice size store and clean.

Po
Review β„–35

Product is always in the store floor. Unable to push the basket around, because the employees refuse to put the stock up off the floor. Also, I find myself needing a box cutter to shop. I have to open boxes in search of laundry detergent, dishwashing liquid etc. I chose to patronize this establishment because it is around the block from my home, but lately I just hop on the freeway to Walmart. Their workers actually put the product on the shelves. TERRIBLE ‼️

CE
Review β„–36

Staff friendly, prices reasonable, store organized good

Ca
Review β„–37

Its was very nice, I can go back tomorrow.

Br
Review β„–38

The store needs to be cleaned and more stock.

Fa
Review β„–39

I found everything that i needed also friendly staff

Al
Review β„–40

Great store plus they sell beer and wine..

Di
Review β„–41

Dirty and poorly stocked - disorganized

El
Review β„–42

Nice pla e i use to go all the time b4 i moved away.

An
Review β„–43

It was very BUSY not enough staff to open more than one register or stock shelves. The manager did help with customers. They need HELP. It is in a prime area for business.

So
Review β„–44

Well stocked, friendly sales associates.

AY
Review β„–45

Needs to hire more cashiers. There is always a long line and one register open.

st
Review β„–46

If i couldve given them zero stars i wouldve, they clearly dont like white people in that store..if your Caucasian SYAY away...they dont like us

Ke
Review β„–47

This is the most unprofessional family dollar I’ve ever been to! Try calling, they will never answer. Try walking in, nobody will be able to assist you. Get to the register the line is slow and the cashier doesn’t seem to care.

Ma
Review β„–48

Always friendly faces and greetings.

Ma
Review β„–49

The isles are always stacked with boxes to be unpacked and they wont put cashiers on the registers to service the customers.

An
Review β„–50

Always messy af but still a great place to come buy cheap things you need right away

Th
Review β„–51

I need to buy more stuff. Especially things like food and Γ§leanimg stuff. And. Spice.

Ma
Review β„–52

Ok convenient off 8 mile

Da
Review β„–53

Ailes crammed and you cant get to what youre looking for.

Sh
Review β„–54

Came to the store at 9:50pm exactly and the doors were already locked 10 minutes before closing I knocked on the door and the cashier mouthed β€œwe’re closed” I think this was the most unprofessional and inconsiderate thing ever simple because the store sign and online say it closes at 10:00pm and should stay open until closing time

Lu
Review β„–55

Never enough registers open, noodles are packaged wrong🀨

ca
Review β„–56

Store is never Organize

Pr
Review β„–57

Im sorry but this is by far the dirtiest most unorganized family dollar I have ever been too, it had the appearance of just being robbed and nothing that I wanted was in stock, the aisle Ways was blocked with merchandise and people talking very unprofessional using profanity, please close this location down because its ruining a great neighborhood...I will never return

ja
Review β„–58

Wow.....Sad Store !😞 Need Help store dirty , cluttered and ran down.

An
Review β„–59

Customers are very loud and rude...need security

Sh
Review β„–60

Too kinky. Make it larger.

Ke
Review β„–61

Just to slow need more cashiers

Gw
Review β„–62

Poor customer service the cashier was on the phoneπŸ‘ŽπŸΎ

Da
Review β„–63

Better than the other ones

An
Review β„–64

Good store to shop

R.
Review β„–65

Clean & quiet...

Ko
Review β„–66

To go place for going shopping

Sh
Review β„–67

Its to slow

de
Review β„–68

Good Prices

Vi
Review β„–69

Found everything I was looking for

Ro
Review β„–70

Store was mess!!!!

Br
Review β„–71

Good

Information
9 Photos
71 Comments
3.4 Rating
  • Address:17830 Vernier Rd, Harper Woods, MI 48225, United States
  • Site:https://www.familydollar.com/locations/mi/harper-woods/28268/
  • Phone:+1 313-825-2002
Categories
  • School supply store
  • Beer store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store shopping:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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