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Family Dollar
13 Hilldale Ave, Haverhill, MA 01832, United States
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Br
Review №1

Great place for a little bit of everything. Seriously theyve got anything you can think of well not everything. But youd be surprised. If your in the area and need something stop in great prices great staff willing to help up front. Lots to go trough. Have a great selection of curtainsand rods..

Co
Review №2

Wow the aisles were fully stocked with more merchandise than I am accustomed to. Employees were wearing masks people shopping were social distancing. Nice place.

Ca
Review №3

This place is always empty they never have anything I cant even find a broom nothing store has nearly nothing in there

yo
Review №4

They have good deals on name brand items , cleaned an on good days shelfs are stacked ,

Li
Review №5

They almost get 5 stars from me because the store is great!!!! I only have one complaint that causes them to lose the 5 stars; not everything there is a dollar when it should be because, I expect all Dollar Stores to sell everything for $1!! But I might be just going crazy!!

Da
Review №6

Your Return policy during the virus situation is absurd. I purchased a fan got it home plugged it in and dead from the box. returning to the store i was informed first it was corporate implemented no return policy, then it was the cdc, This totally looks like a money grab. I told them to keep it I didnt even keep the receipt which they tried to get me to take back. even following me to my can. I dont accept your return policy or agree to it. Most other retailers have limited restrictions, You suppose to be the neighborhood store, act like it. I feel bad for the elderly walking to the store to buy a defect item which they are given a phone number to call. nice customer service, As a business owner and looking at the situation will never return to a Family Dollar as I told them there. Enjoy my money and maybe you will do the right think and donate to a local charity.

Di
Review №7

This store it is not protecting its employees, customers enter without masks and without keeping social distance, at this point the risk of getting the virus COVID-19 its extremely high, it seems to me that the family dollar corporation is not fulfilling correctly in taking care of their employees whom always are essential and valuable but mostly during this difficult times because they are risking their health. PLEASE TAKE CARE OF YOUR EMPLOYEES!! DONT LET CUSTOMERS ENTERING THE STORE WITHOUT A MASK!!

Vi
Review №8

Found everything I need. The cashier was very nice and helpful with me. She was a joy to talk with. I dont know her name but I was there around 12:30pm Saturday march 16, 2019. I always have a good shopping trip to Family Dollar. God Bless.

Au
Review №9

Very good service and respectful

An
Review №10

Found what I was looking for. Plenty of toilet paper 🧻 in stocks but not much for paper towels

Re
Review №11

This past sunday. Anout 5 or so i was in line at Ths Back of store. 1 teller was NOT HER FALT FOR LONE LINE. OTHERS IN BACK ROOM.

Ti
Review №12

I go here almost everyday, I absolutely love this store! Not only do they have a lot of stuff but the ladies who work here are such amazing women I love going to visit them ! They never fail to make smile & they genuinely care about their customers. It’s a very busy location and it amazes me how hard these women work. Should deffently be acknowledged

T
Review №13

Nice little hole in the wall store.I go there almost everyday of the week. Cute girls that work there. A few Id like to bang if theyre single. Aside from that. Its no surprise theyre successful. Convenience store; supermarket electronics hardware store; clothing store all rolled into one. The only thing they dont sell is gas or do mechanical work. Given how many cars parked there youd think someone does body shop work.

Yo
Review №14

Family dollar on Hillsdale ave haverhill is my home away from home,today its quiet each employee always friendly always has a smile , today I mentioned it would be nice to have a fresh fruit stand , theres lots of junk food but no alternative. Just a bug in ear.

SU
Review №15

Love shopping @ FD usually go to Lincoln Ave location, only when I absolutely have no choice, I shop at Hilldale Ave store. This store seems to have more items than others.Every single time I go there I always swear, never again!Usually cant get through any isles with all the boxes everywhere, the employees see customers trying to shop and dont care or try to move any boxes out of the way. Every time I enter the store the employees stocking shelves have their phone blaring music, in a language I dont understand. It is honestly so loud, it makes you want to leave AND they know it bothers everyone shopping, they do not care. If thats not bad enough, the women at the registers walk around the store actually yelling to each other having a personal conversation.This location is open till 10 pm, no matter what day it is, they always shut the lights in the back of the store off usually between 9:15 - 9:30. When asked why they do that, you literally cant see without using your phone flashlight, the usual reply is, they have to be somewhere and shutting the back lights off makes people want to leave ado they can close the store.Last time I was leaving this location, it was so cold & windy. I tried bringing my cart back in the store but couldnt manage the cart, wind and door, right inside the doorway a man watched me and never offered any kind of help. I managed to put the cart against the building next to the door. Soon as I approached my car, the same man (employee) watching me struggle with r the cart, opens the store door & yelled at me, nice try, not even choose.Corporate should be aware or care about this location.And they are closing the Lincoln Ave store!?!?! That location has the nicest, friendlist people and that store is always so clean & you can actually walk around with out worrying about tripping over a box... Or getting a migraine from yelling employees or the boom box awful blaring music.

St
Review №16

There was only one girl present she had a line of customers maybe 15 people she got them in and out really quick she was very friendly and knowledgeable

Di
Review №17

I like this store and I have never had a bad experience with the employees.....but, It is Hilldale Ave.. Not Hillside St or Hillsdale Ave. Hilldale Ave and Hillside St. are two different streets a few blocks apart. But I have been fixing this alot on here and it always stays the same. I have lived in this neighborhood for 40 years. I know what street its on.

Me
Review №18

Only close place where I live

th
Review №19

Great Coupons

T
Review №20

Like the store but not this one in particular. There were rude staff saying to another employee that customers cant get out of their way. Well, if you didnt have customers you wouldnt have a job. Two, a simple excuse me would work just fine. Lastly, if youre store complied with the ADA there would be plenty of room for you and customers to shop. This store was unorganized and a mess. Ive worked in retail many years this store is shameful.

Tr
Review №21

Women are very nice and ALWAYS WORKING SO HARD! APPRECIATE UR HELP.

Ne
Review №22

An excellent variety of products at a great price!

Ga
Review №23

Awesome place to shop they have everything and the staff is awesome

Tr
Review №24

The employee was DEFINITELY happier to help out more than the manager was...🙊 Its sad when u walk out of a store feeling badly that the employee was horrified by the managers non- feeling communication. Rock on you did a great job Thurs. 11/08 b4 4pm your name started with an E, Sorry manager frazzled me sooo much all I could remember was ur 1st name initial. I PROMISED AN ONLINE RATING, E U ROCKED TODAY. ILL BE RETURNING TOMORROW BCUZ OF U ONLY.... ( The customer u helped w/ the app & entered my email for me. Thank you so much ur a 10!!) Lafayette Sq. Family Dolllar Store Employee E

Zu
Review №25

Best customer service ever the cashier literally waited for me to get there at 10:01 and still allowed me to shopTHANK YOU SO MUCH !!

Ra
Review №26

Seems to be a little pricey but with the cleanliness, service and products availability it all comes together and supports the name family.

Am
Review №27

Good prices for when you need a few things, I always end up getting more than what I was going for.

Mi
Review №28

GREAT SELECTION AT A GREAT PRICE!

Le
Review №29

Very nice store, good prices, and friendly workers!

Ba
Review №30

I went there yesterday Nov.14, 2019. I thought they might be going out of business...the place is a dump. Only 2 people were working there, I felt so bad for them...working like dogs. Someone needs to call the Labor Board on the owner..

Ka
Review №31

Its a decent place to shop

Al
Review №32

Lots of interesting merchandise and staff was nice.

Ca
Review №33

Always very kind and respectfull. Specially kim!

Sc
Review №34

Its ok staff was nice

ri
Review №35

Was ok. lot of stuff for a small store

Ma
Review №36

Excelent place ,good service

Ha
Review №37

They didn’t let me use the restroom

Jo
Review №38

Very crowded since they adjusted isles for Christmas. If ever a fire inside during business hours. Fear that customers would be injured

AB
Review №39

Bad service no much variety in product no employee to service

Ju
Review №40

Good place to shop at

Ts
Review №41

THEY SUCK I went there with my family to get some paper towels and there was something all over them Im never going back there again

Ka
Review №42

Its always dirty.

Ca
Review №43

A+

Ew
Review №44

Good prices

Ri
Review №45

Staff nice

Ke
Review №46

Cheap place to shop

Me
Review №47

Great store

Je
Review №48

Nice place

Pe
Review №49

Blah

Ca
Review №50

Love it

Di
Review №51

Like it

Si
Review №52

Great

Pe
Review №53

I love always find what Im looking for

Information
3 Photos
53 Comments
4.2 Rating
  • Address:13 Hilldale Ave, Haverhill, MA 01832, United States
  • Site:https://www.familydollar.com/locations/ma/haverhill/27604/
  • Phone:+1 978-241-1003
Categories
  • School supply store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Dollar Tree237 Lincoln Ave, Haverhill, MA 01830, United States