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Staples
442 S Oyster Bay Rd, Hicksville, NY 11801, United States
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Ha
Review №1

I came here last minute in need of an item for a road trip in a bit of a hurry. Brian helped me find exactly what I needed in a quick manner and was extremely informational! Highly recommend this location and this employee!!

La
Review №2

Staff too busy with four members chatting with a customer and too busy to give the proper assistance. I asked for paints and canvas and they sent me down the isle for finger paints and no canvas. I asked again and they said they didnt hear. too busy chit chatting to listen.

Co
Review №3

Excellent experience. Sending PDFs files on their computer and the young lady by printing stopped what she was doing and patiently showed me how to download, save, attach the files and delete after they were sent. Some of these other reviews on here are quite laughable. Great customer service

Ja
Review №4

The terrific lady supervisor in the printing department and new manager were absolutely amazing to work with. Helped me with making my daughters school posters for a signing in a rush. They were truly so caring and unbelievable customer service. While standing there, most obnoxious customers treated them totally unfairly. They handled it so professionally but I had to put a man in his place as he disrespected the hard working young lady. I felt good to speak up as I know she wanted to but probably couldnt. Outstanding work...keep up a perfect representation of customer service. Thank you,

Ja
Review №5

I came for a pair of AirPods and they had them. Service is a little slow but the people are friendly and helpful. I would come again if I needed something. Print center is full of people and they are helpful as well.

Ju
Review №6

Very Clean. Great Customer experience.

Bl
Review №7

Bought a portable charger for pick up .. when I get there I was told they don’t have anymore. Told I was getting a refund however it’s been weeks and nothing. I would advise not to purchase anything for pick up because they don’t update on what’s in stock or not ..

Se
Review №8

Nice store with helpful and friendly staff

Au
Review №9

I called the store to see if a product was in stock. The person that answered sounded unsure but promised it was in stock. I arrived at the store and it was not in stock. Very disappointed in the service especially during a pandemic. What a waste of time

Ni
Review №10

Excellent Customer Service! Called for assistance on Christmas cards, online order processed at this location vs NJ (not their fault) and needed them asap! Sarah and her team were very attentive and understood the situation and delivered them next day to my home address!.Thanks again for your time and effort =)

An
Review №11

Nice big and clean place.They have almost everything whatever staple offers.They have big free parking structure so no worries for parking.Almost All office stuff you can get it here.

Di
Review №12

Only good for the penny deals and other stationary sales during the school season. Be aware that the lines can get very long during the school season. I once stood in a line that went all the way to the back of the store.One time I had an urgent need to print just one page, but the Copy and Print associate refused to print and asked to come next day because they had a huge print job at hand. One other time, I was told that they could not make a copy of my foreign transcripts because they were legal documents. Apparently their poster and business card prints are generally desired.

Ja
Review №13

For some reason, they split my order into 2 bags unnecessarily. Then they only gave me one bag to take out of the store. Of course, I didnt realize there was a problem until I got home. It took 15-20 minutes to get help on the phone. They had the items and I had to go all the way back to pick them up. Was offerred nothing for the extreme inconvenience. Watch how they bag at Staples.

Ro
Review №14

I just started a fix & flip business and these guys really helped with my printing, marketing and business card design. Sarah who works at the print station is always helpful!

Vi
Review №15

The young man today (between 3 pm and 5 pm) with dark hair and thin working the copy/UPS was unprofessional. I didnt appreciate the snip response when asking the website for the Staple UPS Label. He was insistent there was no such thing and the create the label on the Staples site had to be emailed.

Ja
Review №16

Found what I was looking for without any problems. Sale items were on display for an easy find.

Ma
Review №17

I deal with this store frequently. Many of the comments previously stated ring true to me. E.g., I have observed the print ladys snarkiness.Here are other personal experiences. First the bad.1. It is a smaller location compared to other Staples and they are frequently out of stock on items.2.i dont find the signage by aisle particularly helpful and consequently find myself roaming around as if I am in Home Depot.3. It is hard to find help to ask questions.The GoodThis morning I called the store about the need for an on-line receipt to complete a rebate request since the paper receipt was crushed by their printer.Gary, the Manager provided amazing service by actually putting through the rebate for me.Now thats service. Kudos Gary.

Or
Review №18

Manager was great helped me with a pay pal reader. .he made everything easy and painless! !#!

se
Review №19

Man I wait there 45 minutes to get blue print the guys who take caring the printers was such a nice guy but hp printer there is suck ...

Oc
Review №20

Paid $20 for 10 min using a computer to print 15 black and white pages and 6 color. I received only 2 color pages but forced to pay for the whole amount. Rude personnel, bad quality and tremendously expensive services. Avoid doing business with them. If you need to print more than 20 pages, its cheaper to buy a printer.

Su
Review №21

Print and Marketing has all of your printing needs from business to personal. Copies, printing, scanning, faxing, posters, banners, business cards, post cards, lawn signs, canvas prints, stamps, direct mail service, grapic design service, promotional products (such as t-shirts, mugs and pens) and many more!

Li
Review №22

2 time at this store. 1 time I walked out cause of long line . 2 time ready to do the same. 3 people ringing all having some kind of issue. This is crazy. Need to put more people in this store. The staples I go to in Florida is never this bad. And they are busy

Ra
Review №23

VERY BEST FOR all kind of requirements and good Price, convenient AND very BEST STAFF.

Wi
Review №24

Overall, not a bad location. Typical Staples store. At the beginning of the school year the lines can be around the store.

Do
Review №25

Great prices, frequent store promotions, always shop here for office supplies and technology.

Mo
Review №26

Very disappointed! Printing section was very unfriendly and rude.

Mi
Review №27

I got a $10 coupon in the mail. I went picked out a post it, thought it was 9.99; went to the cashier, she told me it costs only $6. cant use the coupon. i said i should go back in and shop a little more then. I came back with one more stationery; put them on her counter. Without looking at me, the first thing came out of her mouth was so annoying. Then she started ringing my stuff and the coupon. Very upsetting but I didnt say a thing, I was quite sure that was meant for me because there was nobody around.

M
Review №28

Friendly staff. Parking is good. Never had a problem finding what I needed.

Jo
Review №29

Visited Staples copy and print center for the first time to get a book spiral bounded. The task was completed quickly and professionally

Wi
Review №30

Its not as pleasant as others in the area; but not bad if you need supplies quick.

re
Review №31

This COULD BE a great store if it wasnt for the HIGHLY annoying customer base, clearly making it nearly impossible for the hard working employees to get anything done. Apparently the folks of the greater plainview, hicksville woodbury area cant do a single thing for themselves, including using their god given eyes to look for something. As a further kick in the pants, the majority of the customers are RUDE as anything. Glad I dont live in any of the aforementioned towns...Id be mortified by my neighbors and their behavior.

Th
Review №32

Clean store.. friendly and knowledgeable staff.

E
Review №33

Excellent service, people, and location. If you are starting a new small biz, check out their branding products.

Br
Review №34

If you want a headache and nothing else, go to this store.

at
Review №35

Good are of variety but arrangement of items are confusing. Overall its good experience.

Ja
Review №36

The woman who works in the copy center is the most unpleasant to work with. The first time I encountered her, I chalked it up to a bad day. But after the third, I realized its just her every day. Definitely go somewhere else.

Bi
Review №37

Store is organized and personnel were always polite and helpful when needed.A place I ran to for the school supplies.

Je
Review №38

Go here to buy supplies. Thats it. Dont waste your time at the print-copy center or computer repair.

Fi
Review №39

Pathetic customer service. The snotty kid at the register needs a serious tune up.

Ev
Review №40

Help no knowledgeable enough no to sweet

ju
Review №41

THE WORST EXPERIENCE POSSIBLE! THE WOMEN IN THE COPY CENTER ARE UNHELPFUL AND RUDE! THEY WERENT WILLING TO HELP AT ALL!!!! NASTY WILL NEVER GO THERE AGAIN! A WAIST OF TIME !

SH
Review №42

Good variety of stationery, electronics and range of prices

An
Review №43

Pretty good spot but I think store layout is disorganised. Staff is helpful though.

Ke
Review №44

Chaos in this store always.. Nothing ever ready on time and store is always a pig pen.. Horrible

Am
Review №45

Parking easyExcellent customer services

AR
Review №46

Good prices on k cups

Ma
Review №47

Carts not available or broken

T
Review №48

Very good and helpful

Ke
Review №49

Friendly and helpful staff

Ji
Review №50

Great success Q

Jo
Review №51

Great customer service

A
Review №52

Scott went above and beyond he help tremendously

Ro
Review №53

Small but have almost everything

Ma
Review №54

Pretty gross store - food crumbs all over the floor and overall sloppy presentation.

Ni
Review №55

Great service

Jo
Review №56

Its okay.

Mi
Review №57

Perfect very good service

Information
29 Photos
57 Comments
3.8 Rating
  • Address:442 S Oyster Bay Rd, Hicksville, NY 11801, United States
  • Site:https://stores.staples.com/ny/hicksville/442-s-oyster-bay-road?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 516-942-3401
Categories
  • School supply store
  • Computer store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • Office supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–8PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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