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OfficeMax
3900 Oakwood Blvd, Hollywood, FL 33020, United States
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Ni
Review №1

The print team is amazing! Gabriel, Deborah, and the other young man I didnt get his name. I submitted multiple. large print orders and really needed them for the next morning by 9am, they said they could not guarantee which i completely understand due to it being so late in the day, but they really went above and beyond and all my orders were ready for pick up the next morning when the store opened. I was so surprised and grateful. Truly a great team! and the communication they kept with me making sure my order was correct is so appreciated! give them all raises, they seriously deserve it.

Ho
Review №2

Gabriel and Giovanni was super nice and was able to make my cards the same day at 3:35 I highly recommend. Great service and very kind employees. I appreciate everything they have done for me and I appreciate there service 👍🏽

ed
Review №3

A business is kept from happy customers. At this is time your clients ARE NOT HAPPY WITH YOUR SERVICE, they have only one person in the photocopying and scanning area. You have to wait up to 40 minutes to be attended, very bad service and a lack of respect and consideration with your customers.

Bo
Review №4

Manager extremely helpful getting me correct replacement charger for laptop.

Mo
Review №5

The little amount of staff they have now are trying the humantly possible to take care of clients... live now a line of 10 people at the print center.... I have to drive here as I was placed on hold for 3 hours in more than 8 phone calls attemps yeaterday May 7 2021 to see if my order was even ready..... I have to connect to other departments by phone ans they told me not enought staff at printing and they could not help me or check on my order....😪😪 I understanda these are difficult times but also know there is a lot of people looking for jobs. Your company should offer a bjg sign in bonus to assure the staff necessary to serve your costumers.... also with all the tecnology of head phone system available... I dont understand why current staff ia not able to multitask and help with phone... or please hire remote phone person at least to help with it...working from home... again there is a lot of people out there that needs a job...Again great staff but not for the demand..... URGENT CHANGES ARE NEEDED BEFORE A STAFF MEMBER GETS INJURED BY A FRUSTATED ANGERED CUSTOMER. the other night I witnessed a female customer verbally insulting the copy male representative ans the manager (who had a caine) and this woman insulted them because was waiting for 3 hours just to get something printed. I told the staff that night you guys are great and are doing what you can. Headquarers have to send you help ASAP....Thank you.. please help your staff to LOVE THEIR JOB BY SENDING THEM HELP... otherwise themselfs will walk out frustated.Thank you

WA
Review №6

I frequent this location while traveling to work and the staff is very helpful and knowledgeable of the product lines.

Ke
Review №7

I purchased a wireless mouse and was looking at their great collection of desk chairs when Matt Keiffer introduced himself and then proceeded to amaze me with both his product knowledge and his communication skills. Ive hired hundreds of people over the past 25 years and have had a successful sales & management career myself, so...I know a pro when I meet one.Matt is an asset to your organization and you may want to consider promoting him to RM or corporate sale trainer. He should be training people with his skillset. Great job and thank you!

Wi
Review №8

Always understaffedLong wait times for copy centerThe people working there are helpful though

LM
Review №9

Denise has the WORST costumer service Ive ever seen, and she dont even know how to wear a mask. Im not going back in my life to that location.

LA
Review №10

The store is clean and well laid out. I found the staff to be exceptionally helpful. In my estimation, I felt the pricing to be higher than I could find in other areas. I was in search of a leather cover for composition paper that was unique. I wasnt lucky.

JU
Review №11

Very slow costumer service, the self copy and print machine service doesnt work 😡

Da
Review №12

I needed help finding a desk, Matt was very patient & informative; Great Customer Care 👍🏼

Jo
Review №13

I was out of town and lost a few office items. My phone was low on battery. I walked in and Matthew at workonomy desk helped me find everything I needed. Then let me sit at the desk to charge my phone, so I could call a ride.Thanks again,Joy

Sa
Review №14

I only gave it a 5 star since infinity was not available. Paul was so helpful he made my day. I purchased items specifically for my sons band and was asked to pick up items for our end of year function. I did not want to run to several store... Paul looked up the items and offered to ship the additional to me. I am elated. He truly made my day. Many thanks Paul.

Le
Review №15

Been waiting 35 minutes and have been skipped twice at the copy center trying to pick up an order that is almost ready. There is no line and its a free for all. Will recommend to my boss that we no longer use this location as I have had similar experiences in the past.

Ja
Review №16

I was there yesterday and Rob helped me! What a great sales associate. Helped me from beginning to end. Extremely professional and answered all my questions. Helped me carry the heavy desk into my car since I have a back injury. Thaank you again

Ra
Review №17

Ok, i just bought a new laptop about 2 weeks ago and i love it. but the only reason why i am giving this store a 3 star rating is because of the computer tech he wasnt that friendly. he basically told me that i couldnt set-up my computer by myself and that he needed to charge me $165.00 for it and it wouldnt be done until the next day. well i call BULL**** because i told him i would take it home and figure it out. complete scam.. i turned my computer on and logged right in on my windows account and boom everything was there. so dont fall for that scam

Me
Review №18

Ashley at the service station is always so helpful and professional. I am a frequent coustomer and dont think Ive ever seen her in a bad mood. Thank you as always Ashley! :)

Gr
Review №19

Awful customer service. We were looking to purchase ink for out Kodak printer. We know that its difficult to find. We found it at this store with a label stating buy 2 get one free. So we grabbed the last 2 on the shelf and went to the register to pay and find the third free. The cashier told us the deal was only for office Depot brands and didnt apply to Kodak. She made it sound like we were lying. My husand went back to the shelf and took a picture of the sign that clearly stated office Depot for Kodak. She stated that they do no sell office Depot for Kodak (huh?l) why have a sale for something you dont sell? We asked that the offer be honored for what they did have and they refused. This is probably why this company is not doing well. Lost my business.

lu
Review №20

Is the best atention manager luisa thanks for alwais be the best. And the wooman ho work ashley is bether imposibkee realy have the best good will good intention is so fast polite gentl is realy one very good worker and person. The best this 2 persons..thanks for make this good work .

Da
Review №21

I never do refers but realy the MANAGER LUISA AND THE PERSON HO WORK IN ATTENTION DISIGN CENTER IS THE BEST SO FAST OROFETIONAL FENTL IS REALY ASHLEY THE BEST.GOD BLESS THIS 2 PERSONS FOR MAKE MY PAPERS WORK MORE FAST EASY..THANKS

Na
Review №22

This is the worst customer services ever. The manager Luisa has no people skills, zero customer services skill and is dumb. I went there to get a binder done I stood there for the longest they didnt even aknowledge me, it was obvious how that it was work avoidance, the guy attended to other customers that came after me just because he didnt want to bother with bidding. I tried to talk to the manager after waiting for an hour. She asked me to wait longer and force the guy to do it even though he said he doesnt know how to do it. They damage my documents, misplaced some of my papers and had me waited for the longest and still didnt do anything for me Luisa the manager did not provide any remedy to the situation, did not even tried to address my concerns she rather argued with me and asked me to come back tomorrow I walked into the store at 8:30 pm and left at 10:30 with my money in my purse and never got the service I came for, they wasted my time.If theyd told me that they could not do it upfront I would consider other options. Next time Ill go somewhere else.She is not fit to be the manager she should quite and give the opportunity to whomever has the right skills and ability to perform the job, other witnesses stated that she will cause people to stay away from this store and cause the store to close or go bankrupt.BAD SERVICE. NEED TRAINING BADLY. SPREAD The NEWS SAVES OTHERS FROM SUCH EXPERIENCE 🗣

Ra
Review №23

Awesome staff. Very helpful and knowledgeable. Great deals.

Ma
Review №24

I was at different locations and had an issue with a item and they didnt helped me.Here the Customer service manager Vincent C , resolved the issue and since I was there waiting I purchased a office chair for $300.Thank you Vincent.

Jo
Review №25

Very helpful they had an IT person and i was able to print some materials for my work today

Ma
Review №26

The manager smell of urine .

El
Review №27

Clean large store with helpful staff. Did not find what I wanted but definitely enjoyed browsing the many colorful items and displays.

Er
Review №28

Awesome Customer Service, walked in and left one happy and satisfied customer. Thanks to Victor, made it to easy to get our stuff done.

La
Review №29

Ashley was very helpful in helping us with printing services .

Je
Review №30

Love the self access design center. and the customer service is fun and friendly

Ta
Review №31

The head store manager is the rudest person I’ve met and I would not recommend to go to this store to get your services, meanwhile the cpd staff and cash registers were the nicest people and helpful while the head manager Louisa was rude.

He
Review №32

Good service and good drop off Fedex No waiting

FL
Review №33

As a business you need a place to rely for office supply and this is the one I recommend always deals and good prices

Gr
Review №34

Best place to grab quality office items. Very helpful staff.

Go
Review №35

I received excellent customer service from Herb, who works at the print shop. He was effective in his explanation of what kind of paper is best for creating custom drink labels at an extremely cost-efficient price.

Da
Review №36

I hate this OfficeMax, the customer service sucks. I was promised to have some work printed and laminated. The guy listened to me, told me it would be done around 6 PM (The time I was there.) I mean out of the rest of the night and most of the morning he still cant finish it? Are you serious? I asked if it could be done by AT LEAST 11A or 12P Maurice should be fired, I dont know how he is able to hold a job with that terrible customer service of his. If he could at least told me Hey we cant do it in that time frame I would have understood and left it at that!There is an older gentleman who works there who is a little rude sometimes, but he will get your stuff done if you need it and actually keeps his word when he tells you what time he can finish it.I go here because its close to the office, the Office Depot I usually go to are able to assist me quick and get what I want in 30 mins or so. Not only that, but they are little more polite and customer service is a little better. I may come back to buy office supplies if I need too, but its a last resort.

mi
Review №37

Alway I find everything I need there.Absolutely great staff very helpful And great service I love the place🙂

Or
Review №38

I went for a printing, very user friendly. Professional staff. Another good experience.

Ki
Review №39

Good fast customer service, the guy in the print shop is awesome,

Mi
Review №40

Easy in and out, great sale prices on external HDDs

fa
Review №41

Dropped off something to get printed and binded at 10AM, come back almost two hours later still not properly printed and binded. They have me waiting around for almost an hour to tell me how it’s really busy. Completely understandable to be busy but I dropped my stuff off at 10 in the morning, I should’ve been taken care of first. Got out of the store at 1 with my stuff. Extremely slow and incompetent! Safe to say I won’t be going back to this location, I’ve gotten things printed and binded at other locations but this has to be by far the worst.

Li
Review №42

Very friendly service knowledgeable I highly recommended

Ri
Review №43

Alex was great at helping me decide the printer I needed.

Sa
Review №44

The whole store and all the staff suck!! Just not very polite or very good customer service. I wouldnt come back to this one!

Pe
Review №45

Good choices for your office needs.

Dh
Review №46

I print all my stuff here from their website, love the feature.

Ll
Review №47

Helpful staff, get any office supply you can imagine.

Ja
Review №48

Loved it!! In and out happy great customer service. Casher Was amazing i wanted to sign up for a rewards card and the casher georgina did it right away ill be back soon...

Ro
Review №49

Staff bent over backwards to find what I needed in the back. Love this place!

Ki
Review №50

Friendly helpful staff.

Na
Review №51

Good store but the print/copy area is always undermanned. Theres usually only one staff member working there and many people waiting in line for far too long of a time.

Ma
Review №52

HAVE BEEN GOING THERE FOR OVER 20+ YEARS!.

So
Review №53

Denise very helpful.

Gi
Review №54

Good selection, convenient location.

Mi
Review №55

Usually in and out at this location. The staff is pretty helpful and friendly as well.

ju
Review №56

Worst customer service. They have ONE person working in the printing area while 5 people is in line.I had to wait 30 minutes to print one page.

Iu
Review №57

Just came for T-Mobile refill card , they only have 30$ and 10$ refills by the way. They have refill cards for other phones like TracFone, too .

cl
Review №58

Purchased a Bassler office chair in-box/in-store and brought it home to find the front legs missing.Called store and Store manager Vincent was able to find a solution that solved my problem, good customer service by manager.

No
Review №59

People at this location are extremely helpful

si
Review №60

Ashley,at the business printing center was very knowledgeable and helpful with all my event printing need. THANK YOU for your help.

Ma
Review №61

They printing department guys takes forever to do a single copy, and when they do with a bad attitude, customer service is really bad, when you ask if they call help you they just say do it yourself and point the self service printing machines which by the way they have glitches and dont work properly.

Vi
Review №62

Didnt likes the prices and the inventory for student desks.

Yu
Review №63

The slowest service ever...just one person for a printing department and a line gets bigger and bigger! 35 minutes to print 4 pages...I was 3rd in a line

Ig
Review №64

Called to enquire about to print shipping label, it was 6pm, they said come tomorrow as nobody can do print job beside the person who has done for today... This is ridiculous...

Ja
Review №65

Good service...

No
Review №66

Copy & Print need more employees in that department.

pi
Review №67

It seems that there could be 2 people in line it still takes 15 mn to check out

La
Review №68

I think the faxing service is very pricey, i spent over $6 to fax 4 pages...

Ch
Review №69

Every time I went to the store I was pretty happy with their service

Ru
Review №70

Went one time works are hella slow

Ch
Review №71

The closest Office Supplies store if you live in Hollywood.

Ca
Review №72

Went in to have a document printed. Stood at the counter for over 15 minutes with no assistance.

Al
Review №73

Slow stupid irritating that is how it was

Vi
Review №74

Poor customer service, long wait times.

Be
Review №75

Friendly staff. Discount for being a member.

Te
Review №76

Great experience

Ge
Review №77

Short Line long wait

Ca
Review №78

All office equipment available

Re
Review №79

Same as office depot

Ja
Review №80

Disgusting

He
Review №81

Disorganized

Jo
Review №82

Come here to print a few A4 size full-color patterns, and print at home very fast. I do n’t know why it is so long here. It ’s just a JPG file. When I came, I could n’t use all three list machines. It took a long time .. , A store that takes output / photocopying as a bulk, so many photocopiers are broken, but the slow speed is blamed on the first guest. Although the staff is friendly, it is still a bit uncomfortable

Th
Review №83

Very friendly I recommend it

Re
Review №84

This place sucks! It is full of ineptitude! They all smile at you and say yes and do whatever they want. If you are looking to print something better go somewhere else because here is wasting time and money !!

Ro
Review №85

Everything you need for offices, brewing projects and fax services ect ... near shops and supermarkets.

Ro
Review №86

Missing staff, few sq person attend

De
Review №87

Printing service is slow AF !!!!!!!!!!!!!!!!!!!

Information
49 Photos
87 Comments
3.8 Rating
  • Address:3900 Oakwood Blvd, Hollywood, FL 33020, United States
  • Site:https://www.officedepot.com/storelocator/fl/hollywood/officemax-6146/?utm_source=google&utm_medium=organic&utm_campaign=gmb_6146_website_retail
  • Phone:+1 954-926-7589
Categories
  • School supply store
  • Business to business service
  • Computer consultant
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • Office supply store
  • Shredding service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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