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SafeWay Driving Memorial
9319 Katy Fwy, Houston, TX 77024, United States
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Av
Review β„–1

I am surprised by some of these poor reviews. I usually read reviews carefully before purchasing any item or service but I didn’t have the time to do it for this one and I am glad I didn’t ... everything went so WELL that I decided I had to write it up. I had called many other driving schools and they were one of the few to reply promptly and professionally. I am basing this on repeated communication, both by phone and email. When I finally met with them, they were friendly, helpful and very efficient. And lastly, but most importantly, my instructor was excellent. Successful and effective teaching is not easy (try having a family member teach you and see how that goes 🀣)I am a real client, not a friend of theirs or neighbor, and I only post reviews in general when I feel there is good reason to. All in all I would highly recommend them.

Ek
Review β„–2

Would give zero stars if it was an option. Scheduling drive is a joke. It opens up on Monday 3:30 pm and then you need to keep trying until the system got stuck. I wasted 40 minutes to schedule a drive for my son. This company is not hungry and not into customer service. Nobody will pick up a phone when you call.

Ma
Review β„–3

Great experience! Cindy really helped me in every way. My instructor was awesome. They focus on safety and road laws which is a good thing. Thank you Safeway!

Ja
Review β„–4

Cindy was super helpful and resolved our issues promptly!Safeway Driving School!!! So I cancelled a drive on March 13th at 2:00pm, the time the President first addressed the nation of Covid and school was closed but they still charged me a $75 cancellation fee. Now they have extended the allowed time to get in 7 drives until June 23rd, but have no times at all!!!! Thus will charge even more money for each drive. I’m waiting on a call from the manger but these does not seem legal with what’s going on. Anyone else dealing with this please comment below. I’m going to take this to their corporate office and further if needed. I’m fed up.Warning to those considering Safeway. I wish I had known. Even before the pandemic we had a hard time scheduling.

Ha
Review β„–5

James was awsome

Kr
Review β„–6

Really disappointed in their pricing. Online course part is only $45 which is great however they want $200 for 2 hours of drive time for a teenager! And that according to the website is β€œdiscounted”edit-she is 20 so too old for your teenage class but still needs full instruction so AGAIN you are charging $100 per hour on a 2 hour lesson while everyone else in the area charges around $65.

Br
Review β„–7

Sorry wrong business. I had no service with this company.

Br
Review β„–8

My instructor was amazing! Her directions were explained very clearly and easy to follow. More importantly, she made me feel safe and gave me the confidence to overcome my driving anxiety. I would most definitely recommend SafeWay Driving to teens and adults and Ms. Maggie at the Memorial location.

Ak
Review β„–9

Amazing driving school! I just passed my test today, thanks to my great teacher, Gerry! The school has reasonable rates and expert teachers that will work with you until you feel comfortable on the road. Im extremely satisfied with my experience and teacher!

Lu
Review β„–10

I recommend this school to anyone that needs to learn how to drive. The staff is friendly and helpful. My daughter took the 5-hour class and 10 lessons with Wendy. She taught my daughter to be a confident driver and helped her pass her driving test.

Le
Review β„–11

My daughter is enrolled in the Drivers Ed At Your Speed program at Safeway. I have never seen a better program for young adults with special learning needs and different learning styles. Safeway has provided a responsible, safe, and genuinely caring program to facilitate the accomplishment of a right of passage for todays youth with disabilities. There is no better program out there!! Thank you, Safeway...My daughter and I will be forever grateful because your program has given her the ability to accomplish her goal of creating more responsibilty and greater independence in her life.

Ma
Review β„–12

Safe Way is very unorganized in terms of signing up for drives and how impossible it is to find a drive. Some of the instructors are very demanding and strict while others are very friendly to you. Not only that, but waiting outside is horrific especially during the winter. Not only that, but the online classes were pathetic and awful and very buggy. Not a great place to learn driving.

Jo
Review β„–13

Two of my kids went here for drivers ed. No wrecks yet so I have to give 5 stars.

Gr
Review β„–14

Safeway driving school was a horrible experience for me. I hated it. The online coarse is a joke and gives you security questions every hour that if you get inncorrect you cant get back in for 24 hours. The drives are even worse they wont pass you if you make the smallest mistake and they make you say and call out pointless things while driving. I would not recommend safeway driving school to anyone, ever.

Ia
Review β„–15

This place is pretty ok apart from the online course really. The driving lesson themselves arent actually that bad but the online course is so painfully slow and badly designed that I keep YouTube open in another tab at the ready to keep me entertained. Every slide has a timer on it, so when it may take you 30 seconds to read whats on the slide, you have to wait another 30 just to move on to the next. This adds up when youre dealing with 150 slides a lesson. Add in the fact that every three slides is a cringey instructional video (seriously, I groan every. time.), and that half of said videos are useless (there was a video about how to proceed at a green light. Another piece of my life I will never get back), AND they make you look at unnecessary review slides at the beginning and end of each lesson, and you have a recipe for the most boring 2-3 hours of your life. On top of that, the little quiz that you take after, which actually doesnt suck that bad, doesnt let you go back to change your previous answer. ~Oops, I checked the wrong choice and hit next. Its ok Ill just go back and fix it. Oh wait! I cant! Guess Im just screwed.~ Now, the crappy programing of their online lessons isnt the end of the world, but Im warning the people that are going to take this course- youre gonna hate it. And to the parents of any teens that are going to take this course- your kids are gonna complain for a solid 20 minutes after theyre done. But hey, itll keep them safe and give them a way better chance of not getting into an accident so at the end of the day, I just deal with it because I know its helpful and I know it works.

Ka
Review β„–16

Classroom instruction is great. The drives are fine BUT YOU CAN NEVER GET ONE! The system of trying to log in when everyone else is on monday afternoon is stupid.There are not enough drive times available for students after school or night or weekends! Has I known this I would have never signed up with them!It must be their way to make you pay the additional $150 to extend your deadline. SHAME on you Safeway!

To
Review β„–17

Worst experience ever! Almost impossible to schedule drives. My daughter has one drive left and I have been trying for over a month to schedule it but there are never any drive times available. Finally today, I log on and see three drives and they are all during school hours the first week of school. Do not use this company! They are extremely rude in the front office and dont bother calling because they never answer the phone.

So
Review β„–18

Instructor shared great tips. A little agressive though, but still essential.

Ja
Review β„–19

The lessons are outdated. the driving instructions are just bad. even the quiz you have to take at the end of every lesson (online courses) have questions that have no importance or relevance to actual driving.

Ma
Review β„–20

My experience with Safeway each day I took a course was completely dependent on the teacher I had. Some where kind and proper and others were obscene and rude.

Mi
Review β„–21

This driving school has honestly been one of the worst experiences I have ever had. My first issue with safeway is GREED. They over charge for garbage with makeup on. My second issue with this company is Bad Customer service. When u call safeway they either do not answer or act excessively rude. The most IMPORTANT REASON NOT TO GO TO SAFFEWAY IS: you can never book a time to drive. They consistently over book and leave many students with out times. This leads back to greed where they enjoy adding extensions around $150 to your plan.NEVER USE THIS DRIVING SCHOOL!!!!

Ry
Review β„–22

Nah

Information
5 Photos
22 Comments
3.4 Rating
  • Address:9319 Katy Fwy, Houston, TX 77024, United States
  • Site:https://www.safewaydriving.com/locations/memorial/pricing
  • Phone:+1 844-374-8372
Categories
  • Driving school
Working hours
  • Monday:9:30AM–6:30PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:9:30AM–6:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30AM–6:30PM
  • Sunday:9:30AM–6:30PM
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