I have been very impressed with all the interactions I have had with this group. I set a very high bar for customer service and though I should, I don’t write many reviews. Sandra and her team are so patient and always very professional. When you take your kid through this process it can be confusing and we ask a lot of questions, sometimes more than once! With all our points of contact with this group I have been impressed every time. Do realize that they run the office AND instruct on the road so if you call you will always get an answering machine, but they will always call you back. They have your kids best interest in mind and I recommend them highly. To impress me at this level AND while managing in a pandemic is what motivated me to write this review. Kudos to Metro Driving School!

Yay!! It only took a few sessions with Jimmy; who has been very patient and encouraging the whole time. He provided me with all the safe driving tips and I finally got my license. This friendly place offers the best customer service and I highly recommend it to anyone looking forward to doing business with them 😊

I’d used them before to teach my adult daughter to drive. They had done a really good job when teaching her. I went to them to teach my son. They told him to come into the office and bring his birth certificate, social security, and driving permit. He did that and was told they would contact him in 3-4 weeks. After 5 weeks I started calling and leaving messages. Someone called me back one evening and said he was on the schedule for the next week. That was 2 weeks ago. She said messages were left on our phones by someone. Yet, neither one of us have any messages. Very disappointed with the low level of customer service this time around.

This is an amazing driving school! My instructor, Jimmy, is so professional! On first day, he gave me strategies, and consistent feedback, and was VERY patient--thats a really important quality of an instructor as you will be making a lot of mistakes as a beginner and need someone to guide you patiently. Everything that you need to know about safe driving in free way, he will teach it to you. Also, when I left a voice call, they always responded on time. Overall, this is one of the best driving schools in Texas.

My daughter took her classes here. Very nice place. She also did her driving hours here and her test.

Great driving school. Everyone is very friendly and happy to answer any questions you may have.

I just love these guys! Helped me get the confidence needed to get on the road in a safe manner, and Jimmy has the patience of a saint! I passed my driving test, and I never thought I would. Highly recommend!

After a lot of set backs for months I decided to come here instead of the DMV after being reccomended it and im angry I Didnt just come here sooner and save myself a lot of pain. The owner was extremely nice and made driving a lot less stressfull. I would definitely reccomend this place to anyone who feels unsure about coming here

Do yourselves a favor and skip the stressful DMV and get your testing done here. The most professional staff you will encounter. Thank you for making this process as non stressful as you did!!!! Thanks thanks thanks

The instuctors where great and you could tell the really cared for the students.

Both of my boys went to Metro driving school! Classes were very educational and the driving instructors were kind and patient! So much easier and less stressful than the parent taught program! Thank you Metro!!

I cant say enough positives about this school because this would become a novel. I do not normally give 5 stars so let me highlight the main points and share some of my personal experiences with Metro Driving. First, as a mom, I am focused on professionalism, skills, availability, and safety as primary points that I am looking for in a drivers ed program. My teen is very shy but Sandra looked out for him and matched him well with his instructor. Jimmy, the instructor, was not only patient and encouraging but gave tips that I am even now using as an experienced driver. I was impressed by the knowledge that they give the kids to prepare them for increasing their skills and preparation for testing. My son always wanted to share with me what he learned. With accessibility, although you will leave a message when calling because everyone there is working to be accessible for the kids on property, Sandra is quick to return calls. Safety and preparation are so important to them that you can rest assured your teen will be prepared for what they ask him or her to do. Their goal is increasing confidence through skill preparation. Also, they work hard to protect your child from COVID by guidelines and requirements before and during driving. In addition to all this, they went above and beyond for my teen. During COVID (March shutdowns) they allowed him extra times to come and drive once shutdown was lifted in order to keep his skills fresh. Not to mention, when my car was out of operation, they worked with us to schedule driving for my teen so we could complete his 30 required hours of driving paperwork that gets taken to DPS upon testing. Sandra assisted in working with me financially too. I could see that they really care there. It was like gaining a family. My next kiddo will be attending there even if I have to drive from another city....thats how great they are. Matter of fact, my son passed his test (YAY!!!) But I find myself missing seeing Jimmy and Sandra. Well, at least it is only 2 more years and I will see them again. Smile. Just remember if you do your part (keeping up with required paperwork, tasks, and appointments), they are ready to assist you and your teen immediately with answering questions and making provisions of accommodations if needed. I wish I had a place like this when I was a teen and was learningvto drive! Oh and my son has also come out of his shell more since this experience -thats an added bonus :)

They are terrible. They offer zero instruction to students driving absolutely asinine on high traffic roads during rush hour. Your instructors are supposed to instruct. Not sit on Twitter or whatever else they were doing enjoying the 15mph near crashes into every parked car.

Metro driving school is absolute the best they know what theyre doing and they know how to do it very good teachers Sandra is the best!!!!

I loved this little place Mrs. Sandra and her daughter Lexi are super sweet and very helpful I definitely recommend this place

Jimmy was my driving instructor. He was very knowledgeable and was very nice. Communication was also good with him. I was able to take my drivers test and passed it on my first try! Yay me!Thanks Jimmy

I got to be at Metro with my granddaughter today when she passed her driving test,!!Three of my four daughters went to Metro when they were younger and now 2 of my grandchildren have went through Metro ...its always such a great experience , they really care about their students. Thank you Metro for always being awesome!!

They are very welcoming make you feel comfortable no matter how old or young you are and they are very encouraging thank you metro driving school for everything

I had a B restriction on my license which I needed removed. Sandra had an opening and got me an appt for the next day, being very swift with her responses in contacting me back.Upon arriving for my appt, she was extremely nice, welcoming and very personable with a smile. Filled out some paperwork and had my driving test and was on my way to go about my day 30 mins after showing up.Thanks, Sandra! You rock!

Our family chose Metro-Driving School because of their longevity in our community. I have two children that did the self-study method and thought a classroom setting would meet the needs of my youngest daughter best. It is complicated and challenging to obtain a drivers license for a 16 year old, AS IT SHOULD BE!! I felt very pleased with the experience and training that my daughter received at Metro. I was confident that she was safe with the instructors. I would definitely recommend this method and school over the self taught methods available!

Above and beyond! This business is one of the best in the area. My son is not an easy person to teach or instruct and they went above and beyond for us. They answered multiple questions I have had that I asked over and over. Provided me with various options. I had an issue and they heard me out and wanted to rectify it. When it comes to compassion, patience and understanding this is the business you want to do business with.

They were very nice.

Loved how they helped the whole way in learning to drive to the permit to the drivers license.

We could not be happier with our decision to go with Metro Driving School. Right off the bat I was impressed with the depth of knowledge, organization and ability to guide parents through the teen permit, education and licensing process.Our daughter has a crazy schedule and then got sick during the process, they were as nice and flexible as they could be and were so very responsive. The classroom and in-car training was very solid, and I was actually able to relax and enjoy letting my teen drive vs. being nervous.There are a lot of options, but if you want to work with qualified, organized and NICE human beings that care about doing a good job, this is the place.

Metro is the of the best driving schools in the area, Jimmy is an excellent teacher and he taught me everything I needed to know about driving and I am very thankful for that . 100% would recommend to any teens or adults who are trying to get their drivers license

As a DPS employee and a former driver license employee, I was capable of teaching the parent taught drivers ed program and making sure my child was ready for the driving test since I was one of the employees who used to administer the test, I felt that my kid needed a classroom setting to learn how to drive. She loved all of the people she encountered at the school and it was worth every dollar. I felt more confident turning her loose knowing she had the tools to be a successful teen driver. Thanks Metro Driving School!

Hello All,Anybody looking for an instructor behind the wheels then please book Jimmy asap. He is too busy on his schedule but just worth waiting for. An amazing instructor , guide who would just motivate you and nothing can wrong if he teaches you. Thanks Jimmy got my licence cos of you and that too in first attempt :-)

Not one of my favorite driving schools.. The driving instructor can be very rude at times, and the instructors can be heard arguing with each other almost always. They show us outdated videos from year 2000 and below, with no actual teaching other than lectures read straight from a book. At times the instructors can be funny and theres lots that theyve taught us, but the outdated videos and the rudeness sometimes saps the educational value of the program

Wow! We have had such a great experience with Metro Driving School! From scheduling the Christmas Break class and the drive times they have really continued to help us along the way! Sandra is so organized and helpful! I am grateful for the wonderful service that they provide here in the Mid Cities! Thanks Metro Driving School on doing an outstanding job!

I recommend JIMMY as an instructor for anybody looking for driving lessons. He is so nice, and has such a good teaching method. You will feel much more confident behind the wheel after taking his driving lessons.

My 3rd child is starting Drivers Education at Metro. We couldnt be more pleased with the experience! The driving instructors, classroom instructor and the front office staff have been great. I would recommend Metro Driving School to anyone!

Great place ran by even greater people! Took the adult class on a Saturday and went efficiently from 8:30 to 2:30. Will definitely recommend this school.

Great driving school, but can someone tell me what teach lesson entails?

I had a wonderful experience learning from instructor Jimmy Hill. I was very nervous especially on my first lesson, but felt very relaxed and confident by the end of first day. I would 100% recommend Jimmys as an instructor for anybody looking for driving lessons. Thanks metro!!

100% recommended, they’re very nice,just received my drivers license yesterday,now I can drive alone,thank you so much metro driving,this school help me a lot.

We had the best experience at Metro! My daughter loved the teachers and coaching she had. They are professional and helpful. Great driving school! Thanks Metro!

I learnt driving here and Im so thankful for the wonderful teacher jimmy hill who trained me to drive with confidence and safety.overall I love this place.

Great school for teens and flexible hours. Would definitely recommend. Well worth the drive as well.

Metro Driving School is top notch! I highly recommend this Driving School. Great instructors!

Provides great education and instructors are very helpful and friendly ! love this place !

The drive from Grapevine to Metro Driving School was worth it! Amazing instructors and the staff was always very helpful. My son had a great experience-I highly recommend it!

Mili was very helpful and well organized instructor , I called him a day before my road test exam and he agreed to help right away ! He explained all the aspects very clear and detail , with his tips and practice I passed the test ! Moreover he has no rush lessons and spends more time with you than was planned before ! I highly recommend Milli to all drivers with experience and without ! Thank you Milli !

Cannot get a live person on the phone. A teen driver almost caused an accident by not yeilding to drivers coming off of the highway. Unsure what they are being taught.

Great customer service

We love Metro Driving School! Its the best in the metropolitan area.

Dont put a phone number if you have a system designed to to waste peoples time and never to answer anyone

For a place that is supposed to be teaching young teenagers how to drive, the instructors dont seem to know how to drive well themselves. A guy driving one of their cars was not yielding to those getting off the high way and did not use his signal to change lanes.

This is all time best driving school

Great staff!

Down to Earth