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Staples
3100 Oakland Ave, Indiana, PA 15701, United States
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Comments
Ju
Review №1

Maybe you should change your business hours on Google so I dont waste my time 2 mornings in a row. I own a business. I know how easy it is to update hours for customers

To
Review №2

You guys really need to get your hours straight on Google..

Bi
Review №3

I always like to go to Staples to check their office supply along with various gift items which I can give to people. Often I find very unique products especially in their clearance area which I buy for stocking stuffers and other occasions. I always got good service from the staff there. They are willing to help you if you have any questions or if you are looking for any specific products. I have bought computers, flash drives, paper for printers, and printer to from Staples. I like the quality of their products very much. Thank you.

St
Review №4

They have almost any office supply that you could want.

De
Review №5

Very helpful and informative.

Do
Review №6

You did not have the bulb for the desk lamp I bought from Staples, I need it today. Thanks to the great girls working for you they gave me a discount on a new desk lamp.Please keep the bulbs on stock.

Jo
Review №7

The employees were friendly and helpful and it was also clean. I got my new laptop from staples. I give a 5 stars for Staples. I am also talking about the staples in Indiana, PA which I think doesnt matter but saying it anyways. I would recommend going to staples. They also do really care about money cause they recommend a cheaper laptop because of less storage to me because it will make the computer run faster. I went February 27th of 2018.

Di
Review №8

I took my computer into Staples with a virus and it was repaired and had excellent service. The tech even asked if I wanted him to come into our home but since we lived so close we took it into the store. I would recommend this store to anyone.

Ka
Review №9

There was a man that walked in while I was there and was acting completely unstable asking for money and vexing very erratic and following me around and making a scene and scaring me.. all the employees pulled together to get me out of there safely by distracting him and helping me leave instead of ignoring the situation and Im so thankful they did ! Its hard to train for situations like that or to know how to handle them and they did a great job

Ka
Review №10

So I went to staples in Indiana pa and bought a Dunkin’ Donuts iced coffee. The best by date was3-28-19. I opened it and took a drink. Absolutely disgusting. It had chunks in it. It was spoiled. So gross seriously.

Ta
Review №11

Employees at Indiana Pa Staples are great. Very helpful . got my account straightened out and all my discounts applied. Thank you

Ab
Review №12

This complaint is in regards to the Store Manager Maria at the Staples in Indiana, PA.My mother went in on Friday February 15, 2019.A big store in a small town should consider every customer extremely important. Policies are always important but bending them to help a 60 plus woman is not a significant enough to cause drama.The story:My mother and father (76 years old) came to your store and have been customers for almost 30 years; relationships have been built to the extent of my mom calling some employees “my son/daughter”. My mom asked if an employee (my mother knows well) can put together a small corner table. The employee said he would; an additional charge was assessed and accepted. As the employee was taking the item to the back to assemble, Maria intervened and to basically say YOU ARE NOT WORTHY OF THIS EXTRA ASSISTANCE. The situation escalated to a point where my mother had to be consoled by the female employees in the restroom where they shared that Maria is mean but they are afraid to speak up.Now, in the aging town of Indiana, PA. I recommend focusing on doing what’s best for your customers. Walmart next door seems to understand that. You just lost a high school teacher (younger brother), TWO university professors (older brother and father), and a project manager (myself) from your customer base.When I spoke to Maria yesterday, she said she would apologize to my mother but REFUSED to a point where she hung up when I requested her District Managers name. I let her know that she is making this very difficult and I will ensure to escalate.With the power of social media and a few re-shares, I was able to find the district managers name in the Pittsburgh area on Linked in. I sent Tesh Desai a message detailing him the incident yesterday evening, 2/16/19.I will ensure management in the Pittsburgh area are aware of the poor misconduct Maria has presented not only to her customers, but also employees.No longer your customer.

Em
Review №13

Normal staples. Slightly smaller selection than other stores.

Au
Review №14

Beth is amazing. Always ask for her

Je
Review №15

Very friendly helpful and quick to process my order I was surprised and very pleased

Do
Review №16

Excellent customer service and great speed at accomplishing the order

Ma
Review №17

Went for ink ; very helpful team, and manager.

Fr
Review №18

Impossible to find what I was looking for. Store needs a kiosk that would enable us to locate items that were looking for.

Mr
Review №19

I found the overall to be very rude. They very rude to my wife, because she said she was not going to pay more then 300$ for a laptop. After this was the manager was very dismissive of us. To the point that she turned away from us and started talking to another employee. I went to look for a mouse for my computer I asked plain and simply if they had any of the clearance ones and the back the man who took me to see these was very dismissive also. I had to ask another employee in the back of the store to see if they had any of the ones that were on clearance he was kind enough to go check for me. The management at the store is very unprofessional I do not recommend going here.

Ma
Review №20

They r always very helpful

An
Review №21

The staff was very helpful. I was asked three times if I needed help by three different employees.

Br
Review №22

The usual Staples. Easy parking.

Mi
Review №23

Person who answered the phone would not get me a price. Went into the store and insteas of taking me to what I was looking for the employee pointed ans went back to socializing.

Su
Review №24

Very good , associate was very helpful in explaining everything to me

Pa
Review №25

Fantastic help! Above and beyond.

Cr
Review №26

Slightly slow service. Came in to buy a laptop. After purchasing with small add on software I did not know I could not walk out same day with laptop and that it would take that long (next day) until I received it..could just be me not knowing the process though.

El
Review №27

Great selection of school and office supplies. Very friendly staff

De
Review №28

Excellent !! Nicole was very helpful and knowledgeable.

Cl
Review №29

They have dead birds stuck in their sign for the last 4 months. ITs like walking into the Wild Wild West.

Da
Review №30

Good the lady in printing was skilled

Do
Review №31

Quick customer service?

Br
Review №32

Who is your delivery driver lol...

NA
Review №33

Dont know if everybody was hung over or what was very hard to get any help!!

Da
Review №34

Its a Staples.

Cn
Review №35

Nothing special about Staples

Information
23 Photos
35 Comments
3.8 Rating
  • Address:3100 Oakland Ave, Indiana, PA 15701, United States
  • Site:https://stores.staples.com/pa/indiana/3100-oakland-ave?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 724-463-7680
Categories
  • School supply store
  • Computer store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • Office supply store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:11AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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