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Indianapolis Southside Harley-Davidson
4930 Southport Crossing Pl, Indianapolis, IN 46237, United States
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do
Review №1

This was my first purchase of a Harley ever. from the start of finding my Fat Boy on line to the meeting with my salesman Mike to the financing and getting my Harley home my experience in the whole process was very pleasant and fun. My wife and I were greeted immediately when we arrived and we were treated like royalty. We will be proud to be a part of the Southside Harley Davidson family.

D
Review №2

I took my new rider course and bought both my motorcycles from Southside Harley Davidson. I use them for all maintenance on my motorcycle. Every encounter has been exceptional. The staff is kind, courteous and knowledgeable. I have a Harley dealer closer to my home but I still travel 30 minutes to Southside Harley Davidson because I trust their work and trust that my experience will be great as usual. Keep doing what you’re doing at Southside Harley Davidson!

tr
Review №3

Harley Southside is not like any other dealership I have ever experienced. The atmosphere is family! You feel it with every employee you come across at Southside! They answer any questions you had in regards to riding gear, motorcycles, parts without hesitation. Not because they have to but because they want to! They don’t push you to purchase anything! They truly want you happy with whatever you choose to purchase! I recommend anyone to come to south side if your considering riding. Their classes are first class! The instructors do not disappoint. They want you to succeed and get your endorsement!

Jo
Review №4

Great group of guys and gals! I rented a bike for the day pricing was fair and staff was friendly. Keep it up.

Pa
Review №5

This is a place where you definitely feel, right at home at. The staff is always so helpful and knowledgeable. When it comes to, All your needs or wants, Harley Davidson wise,this is the Best 1 in Our City

Ma
Review №6

I called Southside Harley-Davidson looking for a part that was not in stock in my area. They did have it in stock but were not able to ship out of state. However, Cory in the parts department really went above and beyond to make sure that I could get the part that I needed for my bike as well as going over what would be needed for installation, the time it should take, and the approximate cost, which helped me make a more informed decision as to installation and cost. This is the kind of customer service that wins new customers and keeps existing ones.I hope that management of this location sees this review and reward Cory for such an amazing job!I will definitely stop into this location when I travel through Indianapolis.

Th
Review №7

The lady that was working in the boot/clothing area went out of her way to help me find a pair of boots that I like within their limited stock and she was excellent

Ri
Review №8

This was our first time there. The staff was very helpful and courteous. Plus they explained all about the history of Southside Harley-Davidson and upcoming events.

Lo
Review №9

As usual my experience with Southside Harley was top notch. I decided before my two year warranty ran out to move forward with the extended warranty. Doug did an outstanding job walking me through what the coverage would be.They always treat you as part of the family. I am happy I purchased my bike from Southside Harley.

Ed
Review №10

What a great dealership! It was my first time there and happened to be a Saturday they had a big party going on. The store was packed but everyone working was mingling with customers and helping with anything you needed. It was a great experience!

Je
Review №11

The employees are nice here and helpful, but they also know when to leave you alone when you know what you are looking for. They have a very wide selection of Harley apparel for not just men and women but for the little ones too. Great store!

Gr
Review №12

Sales staff, Sales Manager, Parts Dept, Finance Manager & Merchandise Sales Staff were all friendly, professional & knowledgeable of their product/items. There is no hesitation in recommending this dealership to anyone who is in the market for a new bike or service/accessories for an existing bike.

Ti
Review №13

I Dont know if its me or my credit card they like best!Lots of bikes. Good stock on parts. Knowledgeable service staff, even for older (2008) bikes.

Jo
Review №14

Love this place ❤. Everyone is very friendly and knowledgeable. When you walk in they greet you with a big 😀. They treat you like family. Cant say enough good things about the company and people there.

De
Review №15

Great staff, helped me find what I wanted and didnt try to push any extras on me. Answered all my questions. Definitely prefer this location over others.

Ki
Review №16

Spoke with the right person, saved me a couple hundred bucks and I appreciate that!!five stars *******Picture after a change of seats

Fr
Review №17

I’ve been doing business with SS Harley Davidson for nearly 25 years. Clearly, I enjoy the whole experience from sales to service to merchandise and accessories. The people that make the dealership superior to others are all professional and dedicated to making the entire process of the motorcycle purchase totally enjoyable. The sales team headed up by George Lee and Eric Anderson are unparalleled in their desire to make sure every customer is 100 percent satisfied from start to finish. In the service department they have a tech named Jason S. (Wingnut) who is simply the best in his field. He has always gone up and over the call of duty to painstakingly take care of my bike as if it’s his own machine. He is for sure a stand out and valued asset at the dealership.So yes, SS Harley is the place to do business!

Ch
Review №18

I have used Southside Harley for a few years as my primary service center for my FLSTC. The staff in parts is awesome and very helpful. The technicians in the service department have always taken care of any issues Ive had with my bike, and are very good at communicating problems. The staff in motor clothes is top notch. They are always friendly and willing to help me find what Im looking for. And if there is something I want that isnt in stock, they place an order as quickly as possible.

Ch
Review №19

Best experience I have ever had. All the staff was amazing and they are always willing to help you out. The person that helped me find my perfect motorcycle was Mike. If I could give more that 5 starts I would definitely choose this Harley store over any store.

Ri
Review №20

I have purchased several bikes from Southside because of the great customer service I have been provided by the sales team. My wife and daughter also went through the riding academy and really enjoyed the instructors. I would suggest if you are in the market for a bike or want to learn how to ride stop in and see them.

To
Review №21

330 miles from home unplugable tire damage. Closest dealer dialed and ringing ... Hold for 15 minutes and I dont have anyoneCalled Indianapolis Southside HARLEY-DAVIDSON. Fro puts me at ease and pulls up in a nice enclosed trailer within an hour! Drops me off at the hotel and was ready by the time I called at 11 , wow thanks guys!! and Indy you guys have a gem there with great people.

Jo
Review №22

Great service!! Tommy in the service department is awesome and they did a great job!! Literally got 3 bikes fixed (clutch plates,primary leak ,heat sensor and a couple other things)for me in less than a month!! During Sturgis week at that!! Very much appreciated!!

Je
Review №23

I had a great experience. Salesman spent over 30 minutes talking to me even though I was not in the market for a new bike. And then the service and parts department where outstanding. The best experience I’ve had at any Harley store.

cu
Review №24

I prefer Southside Harley Davidson as my Indianapolis dealer and service center. Their mechanics and staff are knowledgeable and really helpful in explaining the WHY to their recommendations.

Ni
Review №25

Bike was repaired in a timely manner. Customer service was very professional.

Be
Review №26

The staff was so very Courteous and Helped me to put together items for a benefit basket! Will never go anywhere else for this kind of Service! Your Staff Is Angel’s!

tr
Review №27

Vanessa was so kind and helpful on my 08/03/21 visit... and seems like all the staff there are always so friendly. You guys are right up there w/ my Fishers H-D location. Keep up the great work peeps

Er
Review №28

Went in to buy Amsoil and a filter for my bike. They didn’t carry Amsoil so I just bought a filter. On the engine drain plug there is an o-ring. It’s standard practice to replace it with each oil change. Since the o-ring is 20 cents at cost, most places will simply tape one to the lid of the box at no charge. Maybe they add it in to the cost of the filter but it seems like it’s free and it’s a nice touch. When I finished the purchase of the filter, I looked in the box and didn’t find an o-ring. I asked the guy behind the counter that I had just purchased the filter from about the o-ring. He said hang on. He went in the back and grabbed an o-ring out of the huge box of o-rings and he rang up the 97 cent transaction. Maybe I’m petty but just handing a customer who just overpaid for the chrome filter a free 20 cent goes a long way in customer service.

Ro
Review №29

I love SSH....the staff is so friendly and helpful always...my favorite Harley Davidson Store in Indy.🤗❤

Co
Review №30

The parts department was knowledgeable and kind enough to talk me through some best practices for a simple repair.

Ar
Review №31

I stopped at Southside Harley with a nail in my tire while traveling home from Sturgis. They understood that I was on the road with a group of 8 others and hooked me up! It was around 3 pm when i pulled in and they had a tire and got it on. They had me on the road in a few hours. Can’t say enough great things about their service department.

Ji
Review №32

The parts department is always very helpful. Most times they have the parts I need in stock which is rare for most dealers. If they dont have it they will order and get it as quick as possible.

Ja
Review №33

I was sized for a modular helmet and was shown the different styles of helmets and tried on a couple. But the modular worked the best for me I wear glasses and I dont have any trouble getting them on and the helmet fits comfortably. Next I purchased a brightly colored rain suit and they took time to make sure it fit perfectly as well as my riding gloves. Best shopping experience I have had in a long time Great personnel who take pride in their job and truly care about the customer.

De
Review №34

Got my long sleeve pocket t-shirt for my husbands birthday there along with two regular t-shirts with the pockets excellent service

Ca
Review №35

Awesome dealer. Nice selection of everything you need for the bike, home, and clothing selection was amazing!! Got the riding boots I wanted for a great price. Bout gave em all a stroke crossing the road to get over there but worth it. Definitely will see these two truckers again soon.

So
Review №36

Friendly and enthusiastic customer service.. Smooth transactions... service, parts and apparel are all well noted.. Visit at least twice a month if not more myself.. great prices on new and used bikes.. 👏 well done Southside

Ro
Review №37

This is my first experience with buying a Harley Davidson and “WOW” Southside HD hit it out of the ball park. They say first Impression is everything and Mike Green....you the man brother!! Thank you so much for making this a memorable experience that I’ll never forget! Everyone that I had the pleasure of meeting, from floor sales to parts to garage, they are all great and pleasant to talk to. They all welcomed me into their family and I look forward in doing business with Southside for many years to come...

je
Review №38

Tom was informative with the things that were done with the service preformed on my bike for it’s 15000 mi

Co
Review №39

Fro was one of the nicest associates I’ve met do to the fact that I work in the same industry outside of Illinois it was such a pleasure to see how well this dealership operates showed me that I definitely need to step up my game I can’t say enough about this establishment I’d give ten stars if I could and if I wrote everything I wanted to I’d probably brake the internet great place I will say and if your ever in Illinois see fro tell him Conrad sent ya

An
Review №40

Southside Harley-Davidson is the friendliest most helpful Harley Dealership in Indiana. I have gone to many others and none compare to them. They treat me like family every time I go in there. Recommend them to all my friends and anyone I talk to about bikes!

Ke
Review №41

This was my first time visit to SS HD service department. They did not disappoint. From the initial call for pricing and availability of parts through complete repair. I was kept informed of the progress on my 2009 Fatboy. Super people to trust your service and parts needs to. 👍

Vi
Review №42

I’ve bought three bikes from Ryan and just put the deposit down for #4 yesterday. These guys are absolutely amazing!! Every time I need anything they are on it for me right away and any questions I have get answered promptly. Super friendly and everyone at the store goes out of their way to take their service the extra mile. All the other dealerships are awesome, but Southside is the best and only one I will buy my bikes from!

Ji
Review №43

Great people in the clothing/novelty department.They are always friendly and helpful.I have been to numerous dealerships in the Midwest, east coast, and numerous dealerships between Indiana and Florida but South Side H/D is my personal favorite.

Sl
Review №44

South side Harley has been a wonderful experience from taking the rider course to buying my first bike they have been amazing and very friendly will 100% keep coming back ( I’m over a 100mi away and pass several dealerships just to come here )

Ne
Review №45

Definitely the Harley dealership to go to for parts around Indy. They always seem to carry more stock than the other options.

Ti
Review №46

Very nice folks. I went in on a very busy Saturday, yet several people checked on me to see if I needed anything. I just went in to look at bikes and buy a dealer shirt but still felt at home.

Br
Review №47

Came in looking to buy a bike and was met by Mike Green. He asked me what I was looking for and proceeded to show me they styles that I was interested in. He was very informative and helpful throughout the whole process. I found what I was looking for and now am a proud owner of a bike. From sales to delivery, class A service. Southside Harley will have my business from now on.

aj
Review №48

I live in an area where we have many really good Harley Davidson dealerships. This is the best Harley Davidson dealership in my area. The other dealers are great, the Greenwood Indiana location carries more parts and swag in stock, the staff is very professional.

Lo
Review №49

The staff was very helpful right when I walked through the door. I was in a hurry so it was nice to get in, get what I needed, and get out in a matter of minutes.

Ja
Review №50

They are always very helpful and try to make it an awesome buying experience for everyone.

Ro
Review №51

I’ve been to Southside Harley Davidson one time my son and I were coming through Indianapolis from from Ohio and we were going to Lake of the Ozarks in Missouri my son had a front wheel bearing go out at 5:30 in the afternoon they closed at 6 o’clock they had us they had the wheelbearings in stock and on Fourth of July weekend they stayed and fixed our bike which was just unbelievable are they there I don’t know how to explain how how much I appreciate that what they did for us but they got us back on the road stayed over a little bit and it was a great experience I would rate them at an A+ 10 out of 10 I have a 2019 road glide a 2008 street glide and I would love to buy my next motorcycle from them just to show my appreciation thank you

da
Review №52

As always…Greg in parts always answer the questions at hand and gets you and your parts “in and out” efficiently!

Tr
Review №53

Great place with great people. Im new to the Harley community but they made it easy.

Jo
Review №54

I was traveling, had no rear brakes, they got me fixed up the next morning for a fair price. Very helpful.

Je
Review №55

I recently totaled out my 2014 ultra limited bike, Indy Southside Harley Davidson was very caring about me ,not just my money. They talked to me like a friend, not a customer or other sale. I live closer to another Harley shop but Southside Harley has ALL of my business from now on.Thank you Ryan for all of your help.

Ro
Review №56

We love this place. Everyone from parts to service to clothing are very helpful and will go out of their way to get you what you need. In our case, my wife wanted pair of boots, they just didnt have the color she wanted in the store. They looked through their catalog and ordered the exact pair she wanted. Oh and ensure she tried on pair first to make sure she got the rise size. The even came in a week earlier than anticipated. Try out Southside!!

Sc
Review №57

I had a great experience with buying my 2021 Road Glide Special. Aaron was the salesman that helped me out from the beginning. His manager Eric was also very helpful. The guys in the parts department were awesome at making sure I got the accessories that I wanted. Doug in the finance department was great at explaining all of the details. I love the new bike and would definitely recommend buying your next Harley from Southside H-D.

St
Review №58

My bike died while riding on I-65 north and I was stuck on the side of the road. I could not get a tow truck to come and there were thunder storms moving in. Southside Harley-Davidson got a truck and trailer out to pick up my bike. Fortunately, It was only a dead battery. Southside got me back on the road within an hour of opening the next day. Everyone there was great and their service was top notch! Special thanks to Fro for getting the trailer out on a Friday night! It was vey much appreciated.

Cl
Review №59

My Husband and I had the best experience working with Doug Cummings and the entire family there at Southside Harley-Davidson! Super friendly and welcoming and the entire process was easy! Walked out with a 2021 Harley Davidson Fat Boy! Looking forward to meeting new people and going for some long rides!

Ch
Review №60

I love Southside Harley. I bought my bike there last spring and just had them do a stage 3 upgrade. They have great customer service and do great work. They are farther away for me than other dealerships but it’s worth the trip for the good service.

Co
Review №61

First harley Ive owned, and the parts department was able to not only explain the parts I needed but also how to best replace them. Quality advice, parts and service everytime Ive visited.

St
Review №62

The sales staff is top notch! They offer a rewards program too, points on every dollar spent. Well worth it!

Ja
Review №63

Very good service, brought my bike to have the headphones wired up did a great job even though I didn’t have a appointment!! They got me in fast and out in about 2 hrs was very pleased with everyone in the service department good guys to deal with. Thanks to all in the department 😎

Ja
Review №64

Just purchased a 2016 FLHP. Great experience! Best Harley shop in Indiana.

Lo
Review №65

Customer service is always exceptional at Southside Harley, the stock level right now was a shock to me. I don’t use their service department because of cost. But I have friends who do that say they are very satisfied with that as well!! We have 3 dealerships within 20 miles of me and I always choose Southside..

CJ
Review №66

I’d like to thank the great staff at Southside Harley for helping me with the purchase of my new 21’ Street Bob. A special thanks to my great sales manager, Ryan, I went in looking at the Street Glide, he introduced me to the Street Bob. It was a perfect fit, the second I sat on it I knew I had to have it. Another special thanks to the finance manager, Doug, for making the paperwork process as easy and painless as possible. The entire team at Southside Harley are great people, and I’m proud to be a part of the Southside family!

Sa
Review №67

Anytime I call Southside Harley I get prompt and excellent service. Great people that I’ve done business with for many years.

Je
Review №68

I went in to purchase some clothing for riding and was greeted right away and the whole staff was very nice and helpful on a few questions i had on some items,hats off to an excellent staff!!!!!

Ja
Review №69

Sorry, I thought I hit 5 stars. Fixed it now. Thank you. My first time in the store. A salesman name of George Lee went above and beyond to help and make me welcome. Good fellow. Ill definitely be returning.

Di
Review №70

Very nice people really help full.clean and lots of things on sale.

Ka
Review №71

Staff very nice and helpful pleasant shopping experience! Loved the showroom!

Je
Review №72

I had a gentleman named Dean. That help me he was very polite real helpful the best customer service that Ive ever had

Pa
Review №73

Best place around to buy a bike! Staff truly treat you like family!

Ja
Review №74

I drove from North Carolina and bought a 2012 FLHP. My wife and I were treated like family. We were so impressed with the 1st class staff at Southside Harley Davidson. Thanks for everything.

Ti
Review №75

I always have a great experience shopping at Southside H-D. Very helpful and kind employees.

Ji
Review №76

Laid my bike down in Virginia and bent the frame in 2 places.Required a complete rebuild on a new frame. Southside Harley did a great job for a fair price.Highly recommend. Good people.Ask for Fro in service department if you need some work done.Stand up guy, took good care of my bike.

Ro
Review №77

Great group of people always friendly, willing to help you and answer questions even if you are not buying a bike!!!!

Jo
Review №78

Had the parts I needed and also was able to get a new helmet for the wife. Great service!

Ru
Review №79

Absolutely courteous and helpful. Great experience

Da
Review №80

Bought the wrong size tshirts for more brother in Minnesota and swapped for correct sizes with no problem. Always good experience there.

Jo
Review №81

Friendly helpful staff that was able to answer all my questions.

La
Review №82

Always love going to Southside Harley. The people are so friendly and helpful. Their selection of bikes and gear is fabulous and up to the minute. They evenoffer riding classes for 3 wheelers. I am taking mine in May.

Li
Review №83

Very friendly helpful staff, I bought seat covers very reasonably priced. I love them! Very clean restroom also

Jo
Review №84

This review is purely about the service I received. Mike was an awesome guy to work with. He was honest and proved he was knowledgeable when showing their pre-owned inventory. Thanks to Mike and Doug I feel I made the right choice by buying my first Harley from them. The buying process smooth and they were patient in answer all of our questions. Go to Mike.

ma
Review №85

I came in way before opening and your Service guy Bill let me leave my rim and tire with him because I had to get to work. That right there is this is the only Harley store I will go to or send anyone to. Keep up the great work guys! Your awesome! Thank you.. Mark Coffman..

Fr
Review №86

I have been going to Southside Harley Davidson for 40 years now.Nobody else has dealt with me in a better fashion,and the current staff is the greatest.I have bought new and used motorcycles,parts,clothing and accessories there and every department is staffed with knowledgeable and capable employees.I have no reason to go to any other dealership.

Te
Review №87

I paid $380.00 for full service got an oil change out of that, I asked for my tentioners to be checked told me they needed replaced, paid $970.00 for that. Got my bike back it had oils all over everywhere. They didnt hook my fuel gage back up, didnt tell me that my front brakes were going out and dragging. I feel like I got ripped off out of the full service 40 point inspection. They didnt even ride it around the lot to finish the inspection. Thumbs down, Southside. Im very disappointed in yall up there. Thought you were better than this. DO BETTER!!!

Ta
Review №88

Every experience I have had at this dealership whether I am buying a new motorcycle, t-shirt or parts has been outstanding. When they say welcome to the Southside Harley Family they are serious.

St
Review №89

Great job good price and done on time great people

Jo
Review №90

Purchased a 2021 Iron 1200. Mike and Doug made everything easy. There were no high pressure tactics, and they made sure I was able to get on a bike I loved on terms that I could handle.

Mi
Review №91

Really enjoyed this Harley Davidson location. Very friendly staff!

Kr
Review №92

Ryan was great. He explained everything and took his time to make sure I understood everything. It was a smooth process and they got it all taken care iof.

Ch
Review №93

Always friendly, well stocked and eager to help me find the right item when I visit. Whether Im on my bike in harley gear, or in my car in work clothes I feel like I get treated the same at Southside. Ive been to others in the city and do not receive the same service. Ill only go to Southside for my needs in town.

Su
Review №94

OVERPRICED dealer. But they do have almost everything

Tr
Review №95

Just got a used 2009 Dyna Low Rider as an upgrade from my Sportster. All the staff at Southside were extremely helpful in most every area. What a gigantic difference to go in and test drive, negotiate the final sales amount, and go through financing within just a couple of hours. My only regret is not predicting nor understanding all the modifications I would have to make to get the bike to fit my small 5-6 body. If the sales person would have gone through even the most basic and common changes that people make (like seat changes, handlebars, grips, forward controls), I would have most definitely thrown those fees into my loan.

ro
Review №96

Everyone was very nice and I would recommend southside Harley Davidson to all my family and friends...thank you..

Cl
Review №97

Thanks so much for the reasonable and great job you guys done getting me back on the road. Will be back in the future for any needs I have Thanks again

el
Review №98

Great service. Had a problem with my motorcycle and they picked it up and let me know the problem. Ordered the parts I needed, had all the help I needed so I could make the right choice. Would recommend to everyone I know.

De
Review №99

Overall a good experience although I was misinformed about proper oil amount for my Service on my 2008 Dyna wide glide Specifically motor oil they had my bike doing a dyno tune up,they knew what year that it was a 96 cu.in V-twin motor yet I was told 4qts. For motor oil fill up, 1qt. For Trans. 1qt. For primary!! When in fact a wet 96 cu.in. holds2.5 qts. With oil filter primed! Was sold 6 qts. Of Sync 3 20-50 and a filter!

Ch
Review №100

Always good knowledgeable folks when I come here. Helpful and friendly.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4930 Southport Crossing Pl, Indianapolis, IN 46237, United States
  • Site:https://southsideharley.com/
  • Phone:+1 317-885-5180
Categories
  • Motorcycle driving school
  • Motorcycle dealer
  • Harley-Davidson dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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