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Small Steps Childcare
7406 Fegenbush Ln, Louisville, KY 40228, United States
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Je
Review №1

Do not send your children here. My son attended for less than a year when he was 3-4. Hes 7 now and still struggles with Fear when he writes because instead of teaching him to write, his teachers would yell at him and punish him for not already knowing how to write. He told me at the time that he was hit in the face, and I deeply regret that I didnt believe him. He developed rage issues at this daycare, and another parent told me her son developed rage issues from attending as well. Here is a picture he drew the last time he started panicking while doing his schoolwork, of how he felt when Miss Kim, the Director, would yell at him. He has been traumatized. It upsets and angers me that this is still affecting him three years later. No child should be having panic attacks when they write in a workbook or even sign Mothers Day cards because they were verbally abused by a slew of teachers instead of educated. Thats another thing, the turnover rate is so high there, he had another new teacher every few weeks. I heard that Miss Kim cant keep teachers because of how she yells at the children. This is a horrible place.

Mi
Review №2

I love them they are great in every way. they love there kids and and positive and respectful and kind hard working ladies!

Ja
Review №3

This is a great daycare. An affordable center, Small Steps has friendly and attentive staff. We just moved to Louisville and were looking for a daycare and I’m thankful they had space for us. They provide two meals and two snacks. They also have a garden and outdoor space. They use a great app that allows you to message them directly and see updates on your children’s activities for the day. Highly recommend this center!

Pa
Review №4

Im glad we found this place to put our son. Before enrolling they let us take a tour and introduced us to all the people working that day and talked about the people not there. They went over what a normal day consists of for each age group and which staff normally works with each group. While showing us the rooms all of the kids looked happy, which definitely put me at ease. They also use an app to update parents on when your child eats, sleep, or needed a diaper change. You can also message them and they can even send pictures! Im a big fan of the pictures because who doesnt like seeing their kid? Small Steps even does community days and several other activities the kids can share and will message all the parents through the app on when it is happening. Just recently they offered free vision tests for the kids. All of the staff have been friendly and very helpful. So yes, I highly recommend this daycare.

La
Review №5

I absolutely love this daycare and its staff. My 2 children 4 and 9 months love it there!! My 4 year old loves her teacher and even ask to go to daycare on the weekend. She had learned so much!! My 9 month old just smiles when she sees her teachers and Is always clean and dry when she is picked up!!! Kim is very professional and nice!! I love small steps child care!!

Ta
Review №6

This daycare is wonderful. The teaching programs are very effective and the staff are professional and truly care about the children. They love the kids as much as they teach them and do great work in all areas. The staff, director, and facility are very welcoming. I would recommend this daycare to anyone!

Ca
Review №7

I’m one of the assistant directors at Small Steps and I absolutely love working here. Every teacher has a lesson plan where we implement a variety of activities to help your child grow. We go out of our way to make sure every child has an individualized care plan so we can assist them to the best of their abilities. We are very involved in the community, we set goals for our children, and have a very clean facility. I could not love this place more!

La
Review №8

Very unprofessional. Charged for services they didn’t give. Outdated facility and the owner is hardly ever there. She goes through employees and it’s very hard to establish a true relationship with the caregiver of your child when they switch them up so often.

Er
Review №9

My children attend Small Steps. They are loved and cared for every day! They both are doing excellent in their classes with the help of their respective teachers. I love this daycare and all the staff and the director are friendly and sweet!

La
Review №10

All three of my kiddos went to Small Steps from the day they opened. They took great care of my kids, and even today one was asking to go and visit. They were more than ready for Kindergarten. They loved it there, and that is the best review that you can get!

As
Review №11

My children have been at Small Steps for almost 2 years (4 years old, and almost 2) The staff is loving, and my kids continue to learn, and my oldest comes home talking about what he has learned. If I feel there is ever any issues, the owners are attentive and take care of any possible concerns. I feel confident in having my children here, while we have to work.

Sa
Review №12

Small Steps is an awesome place to take your kids! Ms. Kim had my son when he was a baby and treated him like her own. She helped me get him into First Steps too. I wouldnt trust any other daycare with my childs care.

Bl
Review №13

AMAZING. Everyone there is very friendly and they take great care of the kids.

Be
Review №14

This is a clean, happy envinroment where all the children are loved and cared for!

Ja
Review №15

I gave this facility 5 stars on fb and on my child’s last day, actually today we took him out and I was removed from the fb page before I could updated my review. First off Stephanie is great, she was be reason we started here because of how convincing she was. Alicia who is no longer there used to be ezras teacher, he made a lot of progress with her unfortunately she quit along with other staff members who either quit because of Kim and her drama or got fired. This daycare has way too many issues staying in compliance like not running background checks on employees, not being in ratio, having heaters in reach of children and even not following food guidelines. I found all this info out through Kentucky’s cabinet of childcare when I looked the site up. The owner doesn’t care about your kids and doesn’t provide anything for them to drink for snack, the kids are fed very little for breakfast and pm snack, Kim cares more about money which is how she sees your kids than your concerns. She didn’t even ask the reason for us switching except yesterday when Stephanie asked my husband. Please don’t send your kids here, it may be cheap but a lot of staff are not suitable to work in daycares considering I had to console one little girl in the infant room who was shaking crying until I picked her up and held her for a while. Kim removes previous staff and parents from the fb page cause she knows they will leave honest reviews like this one. I’m glad to be out, Stephanie was amazing though!

Ca
Review №16

WONDERFUL CHILDREN AND STAFF!GREAT POSITIVE CLEAN SAFETY ENVIRONMENTMY KIDS R IN GREAT CARE AND LOVE IT!!

Li
Review №17

They denied my son into the daycare for not paying for the next two weeks, even though i was already paid up through the current week. My son had been there 3 months and had 3 incident reports. All three have left permanent marks on his body. Each incident i was not called and let know of the situation was just asked to sign a paper at the end of the day. I had to bring in diapers for my son, and each week i was asked to bring more diapers, when i finally asked how my kid was going through so many diapers in a week they didnt have a answer and all of a sudden he did not need any diapers. They staff constantly changes and my son cried every day i dropped him off. I would not recommend this daycare to anyone!

Sa
Review №18

Small steps childcare is an amazing child care and I would recommend any parent to enroll their children.

Information
15 Photos
18 Comments
4.1 Rating
  • Address:7406 Fegenbush Ln, Louisville, KY 40228, United States
  • Site:https://www.childcareagencylouisville.com/
  • Phone:+1 502-231-0024
Categories
  • Child care agency
  • After school program
  • Day care center
  • Education center
  • Preschool
Working hours
  • Monday:6AM–6PM
  • Tuesday:6AM–6PM
  • Wednesday:6AM–6PM
  • Thursday:6AM–6PM
  • Friday:6AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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