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Mac in a Snap
161 St Matthews Ave STE 4, Louisville, KY 40207, United States
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Da
Review №1

My Mac was showing signs of total breakdown. I called Wyman and he had me bring in the machine, and not a moment too soon. He explained the issues beforehand and made the fix in about 24 hours, all at a reasonable price. I can recommend Mac in a Snap without hesitation.

Da
Review №2

They helped me with my older iMac and the service was amazing...with a very fair price! I highly recommend Mac in a Snap!

Be
Review №3

Highly recommend! Wyman secured all our old photos from 2 old macs so we can access them easily in the cloud, and upgraded one Mac so that it functions like new. And he corrected the mess we had going on with our iPhones.

Sc
Review №4

I had a late model Mac and he sold me a new/used unit and saved my data to the new one. It was much more trouble then we both anticipated but he was an absolute pro. He did all this in a day and Im so very thankful. He lives up to the reviews and I will recommend him to everybody. #absolutelegend

Sp
Review №5

Outstanding knowledge. Great assist to updating hard drive and installed app. I highly recommend.

Sy
Review №6

Wyman went above and beyond to help me understand my IMac issues and options. He is knowledgeable, professional, efficient, prompt, kind, and patient.

Ge
Review №7

Great work...diagnosed problem(hard disk failure) installed new disk, cloned old disk. My mac was ready in two days! Would highly recommend

Su
Review №8

Wyman deserves an 11 for his knowledge of all things Apple as well as his patience in dealing with me and the various problems I experience with multiple laptops, cellphones and my trusty old Mac Mini desktop.He has been a lifesaver and a pleasure to welcome to my chaotic hime

Ju
Review №9

Mac in a Snap did excellent work restoring my MacBook Pro which was on a screaming downward spiral. Wyman Marshal, owner, came to my home to review all issues and then took the computer to his shop for repair. He sat down with me upon completion to answer question and review a new installation. I highly recommend this business because of the personal as well as professional approach to service.

Ne
Review №10

I have a GO TOO person for auto repairs and aircraft maintenance . They earned my loyalty. Now I have a specialist for my Apple products. Wyman does excellent work and cares about a customers satisfaction. I recommend him highly.

Vi
Review №11

Wyman, was sincerely eager to help find solutions to the problems on my computer. He worked with great patience, and good advice.

Sp
Review №12

I was struggling to find a place in town that would take my laptop. The apple store is closed, and communication with other repair shops were awful. Mac in a Snap was available the same day I needed them. They knew exactly how to fix my laptop. I work remote, so getting it fixed quickly was crucial! Thank you so much, Mac in a Snap!

Da
Review №13

My mac book pro was rumbling, fumbling and stumbling! I called Wyman and explained to him my issues. Within minutes he had a plan to fix my mac book. I met with him and he had it repaired in no time! My mac book is running lightning quick now with no issues at al! Wyman is knowledgeable, professional, personable and informative. I highly recommend mac in a snap and will definitely be back for any issues i might have in the future.

Va
Review №14

I found this company to be very committed to give customers a good experience. They take the time to talk with customers and ensure they understand what issues their Apple products have, and what their options are. Good prices, excellent follow-up with issues afterwards. I strongly recommend Mac in a Snap! for everything Apple!

Ja
Review №15

And patient with clients with low level technological skills!

Ti
Review №16

From the first phone call, very polite, professional, patient and knowledgeable with answering all my questions. Very quick turn around, and reasonable price.

Jo
Review №17

Knowledgeable, efficient, good result

Da
Review №18

If you have problems with your Mac or other Apple products, this is the only place I recommend going in Louisville. I loved working with Wyman at Mac In A Snap! My computer busted and as a grad student I absolutely need it for school. He saw me on short notice and was able to help right away. After a couple hours he was able to diagnose the problem and based on his advice I ultimately decided to upgrade to a new computer. Thankfully he was also able to save all my data from my old computer, which I absolutely needed. He gave me solid advice on which new computer to buy, and I ultimately went with it and have loved it since. He also just gave good tips and advice on how to better use my Mac, which I have found invaluable. I cannot recommend Wyman and Mac In A Snap enough. The service (speed, professionalism, expertise, etc.) goes far above and beyond that from other places I have been, and Wyman is fun and enjoyable to work with. Again, if you have problems with your Mac, I cannot recommend this place enough.

Ma
Review №19

Wyman helped me with the setting up a new Mac for my business, resetting an old business computer for family use and transferring data from old family Mac whose monitor had failed. I have always tried to do these things in the past myself and the wholesale transfer of files has led to transferring bad stuff to a new computers. Wyman made the transfers, cleaned up the computers and helped me reorganize them. Appreciate his high level of expertise and diligence that allowed my business to continue without interuption, I would highly recommend Wyman to anyone needing help with a Mac.

Li
Review №20

Great service and wonderful with computer knowledge!

Sa
Review №21

Wyman was awesome, he fixed my 2012 MacBook and it is now working better than ever.I dropped off my MacBook this morning and by this afternoon it was ready for pick up. Great Value, super professional and very responsive.

El
Review №22

Incredible service, very helpful and knowledgeable. I highly recommend them over all other Mac repair shops. I came here with a hardware problem that another store couldn’t fix after multiple visits and he took care of it for me

He
Review №23

Wyman is amazing!!! He got me in right away and had my computer up and running like a brand new computer within an hour. He took his time and explained everything to me. I am a customer for life!!

Ki
Review №24

My machine was running on empty- in one day Mac in Snap had me up and running super fast, explained why it had slowed down and added everything I needed. Im a repeat customer and cant imagine using anyone else! THANK YOU

Ju
Review №25

I had messed up and fell for an online fixed to my problem which only created more issues. Call Wyman and he was out to my place in no time to help me. He was like family after all was said and done. Would highly recommend Mac in a Snap to everyone!

Rh
Review №26

Very helpful with superb service. I would highly recommend Wyman to anyone who needs assistance with their macs. Wyman is very personable and answers all of your questions thoroughly.

Bi
Review №27

I recently had my 8 year old MacBook updated, new SSID hard drive, increased RAM and a much needed, general tune up.All communications regarding what was needed were clear, concise and professional. The upgrade came in at the quoted price and the turnaround was faster than I had expected.I am very happy with the results and would highly recommend Mac in a Snap.Bill

Da
Review №28

Wyman is awesome, he helped fix my Macbook Air in under a day, I cannot recommend Mac in a Snap enough! If you need any repairs when it comes to Apple definitely try Mac in a Snap, it saved me lots of time and money with the apple store quoting me twice as much! Will always come back whenever I have any issues with my Macs!

Ja
Review №29

With speed and efficiency, Wyman Marshall was able to sort through my tangled web of technology and reorganize my computer life in a way that allows me to easily manage my day to day activities. I highly recommend for any information technology needs. He is far and above qualified to handle your project... sight unseen.

ke
Review №30

Very prompt and professional service-Wyman got our old iMAC up and running like new!!Highly recommend

To
Review №31

What tremendous service! I am so glad to have found this company to help upgrade my computer, deal with a failing hard drive and address network issues at my home. Wyman is knowledgeable, courteous and a pleasure to deal with.

el
Review №32

They never answer the phone when you call.

Do
Review №33

Wyman did an excellent job assessing and fixing my MacBook Pro. The service, communication , and professionalism during the process was exceptional! Wyman was very knowledgeable and Mac In A Snap delivered as promised! I highly recommend their services.

Ni
Review №34

Wyman provided quick and inexpensive service to get my mac pro up and running again, and even added some anti malware software. He suggested some great ways to update my computer as well. Ill definitely be returning for any future tech problems I have!

Ir
Review №35

Great service. Highly recommended to take your Mac for repairs/upgrades

Ro
Review №36

Wyman was a pleasure to work with, removed all bugs from my laptop, and improved the speed drastically. His one on one attention was very helpful. Highly recommend!!

Le
Review №37

Wyman was awesome! My MacBook had been having all sorts of problems. It was infected by malware and who knows what? But was struggling to even do basic things. He took it in in the morning and had it fixed and working like new within 2 hours. I highly recommend Mac In a Snap and will definitely be back if I need anything else!

Pr
Review №38

The hard drive on our Mac crashed and Wyman immediately responded by overnighting the replacement and had us up and running the next day with a computer that now has a major upgrade. Great job!

Mi
Review №39

Quick and friendly service. Revived my old Mac laptop. Thanks!

Ha
Review №40

Really Fantastic! Very knowledgeable and can help beyond what Apple Geniuses can offer. Very professional and prompt.

El
Review №41

Very professional and extremely knowledgeable. I had everything done that I needed and quite a bit more as well! Its not like going to doctor where you have to know the right questions to ask; he makes suggestions based upon your computer, the latest updates, and your individual needs. Quick to make the appt., fast service time, and well-priced - He will be the only person I use in the future.! Not only is he adept at all basic technology needs, he has vast knowledge of the latest technology and trends in all areas - including web building, word press, blogging needs, etc etc etc. I will be calling again soon for help in this area as I begin my new venture! Thank you!!

El
Review №42

Wyman was fantastic! We had music and pictures spread everywhere, and pretty much unusable. He pulled it all together, and was a source of non-stop tips and tricks throughout. Knowledgeable, professional, flexible schedule, it was awesome! Money well spent.

Ba
Review №43

Mac in a snap is terrific! We were having many computer issues and Wyman Marshall was able to straighten everything out! I would highly recommend this business!

Wi
Review №44

Great service and super helpful. Thank you!

Ja
Review №45

Mac in a Snap (Wyman Marshall) visited our home to help us better use our Mac laptop and iPhone together in an integrated and seamless manner. He helped us streamline our password and iCloud use and alerted us to many ways to improve our computer skills. He was extremely helpful, and I would certainly make him my first call for any additional help we may need going forward.

Bi
Review №46

Thoroughness, Timeliness, Quality, Customer ServiceI couldnt be happier with Mac in a Snap. After calling on Thursday I had my Mac there in less than an hour. Wyman discussed the possibilities for the repair...and and an upgrade to a SSD and set me up with a rental at very low rate. Wyman did the work on Sunday afternoon(!) after the SSD arrived from OWC and I had my Mac back on the desk Monday afternoon.

Ma
Review №47

They did a great job bringing my 8-year old iMac up to date. Now running fast without constant force quits and rebooting. Seems like a new computer.

Da
Review №48

I would definitely recommend Mac in a Snap to anyone! They came to my home and assisted with me with the upgrade of my 2011 MacBook and ensured that all of my issues were resolved. My computer is super fast and I couldnt be happier.

St
Review №49

Wyman did an amazing job on repairing my computer! I have a brand new computer without spending a fortune! Highly recommend!

Ba
Review №50

I am so glad I called Mac in a Snap to fix a system file error! Wyman spent a lot of time optimizing my Mac and showing me a lot of thingsI didnt know about it. He also fixed a printer problem that anothercomputer repairman said couldnt be fixed! He will be my go to man for anything related Apple!!

Ha
Review №51

Wyman is the best! I had a problem and he solved it so quickly! He is patient, kind, and generous! I am recommending Wyman to all my friends and family who have Apple products and need tutoring. I cant wait to start my tutorial experience!

Mi
Review №52

Very happy with thoroughness and speed of service. Wyman was very helpful from my first interactions. Prompt response to my initial response, detailed outline of what I needed to do and then turned around my macbook pro in a day once parts were in. Would highly recommend and am going back with my other macbook as well.

Do
Review №53

Oh my gosh, I knew I needed some help with my network (3 Mac computers, an Apple Time Capsule and wifi) but got so much more than I knew I needed. And for the amount of time that Wyman spent in our home, the price was more than reasonable. Highly recommend.

Tr
Review №54

Wyman is a Mac Wizard! He does on site work, or remote support, both of which are very convenient. Our 2012 Mac desktop was running slow and he helped clean it up and get it back to like-new speed. In addition, we had been struggling with uploading some digital home videos from an old Sony camera and he figured it out fast and had them transfered quickly. Very impressed and will be using Mac in a Snap again for future Mac support for sure.

Sc
Review №55

Professional, extremely fast communication, very clear on details of problem and what would be needed. Will 100% return for future needs and refer to anyone who enjoys honest people who treat you right. Thank You Wyman

Mi
Review №56

What you are looking for in an Apple products Expert! Very Knowledgable and Efficient. My Mac Guy for life!

Pa
Review №57

A Pleasure! A Miracle worker! My laptop is reenergized, cleaned up, updated and fast as lightning!!!!! Wyman also is finally fixing our homes long-frustrating internet issues!!!!!!!!I cant recommend him any more highly. This service is something that every Mac user, except a few super-techies, needs to invest in from time to time. Dont hesitate....

St
Review №58

My MacBook Pro had become extremely slow, and Wyman was very helpful in resolving the problem without breaking the bank. I appreciated his personable and prompt service. I think anyone would find his expertise and clarity of expression helpful.

Hu
Review №59

I took my seven year old MacBook Pro to Mac in a Snap for major help. It had gotten so slow and had so many issues that I didnt know if anyone could help. I was afraid that it was time to replace the computer. Wyman suggested the upgrades in memory that I needed and then installed everything and cleaned it all up. I swear, it is better now than when I first got it. He did it quickly and at a very reasonable fee. I highly recommend Mac in a Snap for help with anything Apple.

Wi
Review №60

Fixed all of my issues quickly and made everything easy to understand! Very highly recommended!

Sc
Review №61

Mac in a Snap was great to work with. Wyman helped me install a new hard drive and additional RAM on my 2013 Macbook Pro, essentially giving me a brand new computer for one-fourth of the price. Wyman sent me links of exactly what parts I needed to order and then did the install with incredibly fast turnaround. He even cleaned my laptop for me! Thanks for the great service.

ma
Review №62

In a very short time Wyman worked miracles on 4 devices. My computer, phone, iPad and printer all work together seamlessly. Im thrilled.

Mi
Review №63

Wyman is very knowledgeable about Apple and iOS. His experience dates back to the first Macintosh which I believe hit dealers shelves in 1984. Not only did he fix my problem with a new NAS install he discovered a huge hole in my LAN security and fixed it during his visit. Highest recommendation!

an
Review №64

Excellent service and extremely knowledgeable and convenient. Definitely will be using the service again!

Ro
Review №65

Wyman is terrific! Capable. Professional. Courteous. Super easy to work with. Wed been having wifi issues for years, trying to blast weak signal through 150 year-old thick plaster walls. Wyman helped set us up with a mesh network, and now were getting speeds over 300 mb/s throughout. Game changer. Thank you! Highly recommend and will definitely be calling on Mac in a Snap again.

Br
Review №66

All good. Wyman took the time immediately to help with my MAC issues by remotely logging in. Everything working PERFECTLY

Co
Review №67

Mac In a Snap is a snap thanks to Wyman. When you are desperate between your laptop, iPad, phone and cable network, all is not lost. Wyman and crew came to my house promptly, worked on devices my husband and I have in our offices and systematically worked through the problems. His explanations are complete and able to be understood by those of us who are technically savvy and those of us who are challenged. His responses to questions and his work on the mechanics are thorough. In addition, my husband and I learned a lot of information about how to avoid the challenges of the hacking world and what to keep an eye out for. A great pleasure to include them in my computer world. The first stop for my tech needs from now on.

Ja
Review №68

My system completely locked up. I described the situation to Wyman and he quickly explained what was happening. He updated my system, replaced old hard drive with SS unit, and installed additional memory. Im so glad my iMac could be repaired and upgraded instead of having to purchase new. Wyman was very helpful with any questions I had and thoroughly explained the problem and what he would do to fix it. I will be recommending him to others for mac issues.

Ry
Review №69

Great service. Revamped my old MacBook. Couldnt be happier with how it performs after Wyman repaired it. Highly reccomend

Di
Review №70

Highly experienced and accommodating to my needs... Wyman helped me upgrade my desktop to meet todays demanding improvements.

Ke
Review №71

Love Mac in a Snap! They have been helping me for years and I recommend them versus going and waiting to deal with the nightmare crowds at the Apple Store! I tried to take the free lessons provided by the Apple Store, but my questions were never answered and I was more confused when I left. Mac in a Snap has always been very professional and very reasonably priced for all of the services they offer (much cheaper than the competition.) They have setup our home network, kept our computers running smoothy and made sure our kids iPads/iPhones were operating correctly with parental controls. I would recommend them to anyone!

Ch
Review №72

Wyman did a great job installing a new SSD in my 2009 legacy Imac. When I checked around and got quotes he seemed like the least wishy washy and most informed, straight forward, tech for the job. Thank you so much Wyman!

Ka
Review №73

Super helpful with some problems I was having with my MAC.

Bo
Review №74

This last weekend, my email software started shutting down and recently my Mac had been crashing and restarting. I depend on my computer for my business. I was on condition red on the anxiety scale. I needed to talk to someone who knew Macs and could get me through this. First I called Simply Mac, to see if I could hire a consultant, the woman that answered the phone said this is called a 1” on 1 class” and they did not do that during the holidays, that their time was dedicated to only sales (you can imagine at this point who the LAST place I would go to purchase a Mac.)I went to Best Buy to consider purchasing a PC laptop to get me through this crisis. I walked over to the Mac section and I found gentlemen there that after I explained my situation, he explained that my Mac was too old and I needed to buy a new one. He was convincing, but that wasn’t in the budget.So I found Mac In a Snap on Google search. I was able to get a call back from Wyman owner of Mac in a Snap. That same day, within an hour on the phone, Wyman talked me through some diagnostics, asked the right questions, and it was clear after talking to him that I had a few good years left in my Mac book Pro just by doing some upgrades.It’s been a few days and everything is still working great and I have a plan to do the upgrades later this winter, thanks to Wyman at “Mac in a Snap” my anxiety is gone and my mac is working great!I am so grateful for Wyman to be willing to come through for me when I was in a bind and needed help. He will be my “go to Mac Guy” in the future. This man knows Macs!Thank you Wyman with Mac in a Snap!Bob Coffey

Gu
Review №75

EXCELLENT = OUTSTANDING: Computer support, trouble shooting, Home/ Corporate Networkimg.... I am pleased to STRONGLY RECOMEND Mr. Wyman Marshal and his, Mac-in-a-Snap for ALL computer related problems & solutions. Note: The above were not solicited and are submitted voluntarily by, Yours truly,C. Gus Collis

Ra
Review №76

Mac in a Snap is the BEST! Not only did Wyman fix our wifi (which Time Warner could not do!) and increase the speed 4x, but he just happened to notice that our HD tv wasnt broadcasting in actual High Def and fixed our tv/Apple tv settings! Awesome service beyond a Mac!

Ma
Review №77

Mac in a snap help restore my old mac book pro and bring it back to life. ThxWyman!

Ma
Review №78

I had a problem with my iPhone, so I went to the Apple Store and AT&T...what a waste of time! I called Mac in a Snap and they had the issue fixed within 10 minutes. Since then, I have used their services for the last 3 years. I highly recommend them!

di
Review №79

I spilled coffee on my computer, googled Mac Repair and WOW, am I GLAD I did! I recommend Wyman with gold stars across the board to everyone!!!

Information
24 Photos
79 Comments
4.9 Rating
  • Address:161 St Matthews Ave STE 4, Louisville, KY 40207, United States
  • Site:https://macinasnap.com/
  • Phone:+1 502-553-7777
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer support and services
  • Computer training school
  • Mobile phone repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
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