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ServiceMaster of Boulder County
270 S Taylor Ave, Louisville, CO 80027, United States
Comments
Co
Review №1

I have nothing but good things to say about this company. Our condo flooded while I was preparing to board a plane in another state. I was recommended this company for mitigation services by my insurance agent, and so I called them in a stressful state of mind. They were quite busy that day, but managed to make it to our unit within an hour of calling them to begin mitigation action. I arrived to our home from the airport to find everything moved, cleaned, and the drying process in progress. The workers, Carlos and Jaime, both waited until i arrived in order to explain what they had completed, as well as what needed to be completed in order to prevent any further damages / issues. I was also greeted by the project manager, Tom, the next day with further information and process details. He was very thorough and reassuring. The process took about 10 days all together, and throughout every stage, every employee was more than willing to assist us with anything and everything. They helped us move large furniture, provided us with additional packaging materials, and constantly kept us in the loop with the next steps. Marcus and John were also very helpful throughout the entire process, and I am very grateful for each and every contribution these employees made each day. They brought reassurance and comfort in times of stress and worry. I highly recommend this organization for anyone that may need mitigation services in the future. (I hope that never happens to anyone, though, its awful). Lastly, this organization implements very organized and effective business practices at a reasonable price. Again, highly recommend.

Ju
Review №2

Service master responded quickly to our call. They were efficient with their time, clear with what they needed to accomplish and took care to keep the area clean while removing water from our basement. I would recommend ServiceMaster of Boulder.

Be
Review №3

This company is outstanding. We had a flood of sewage in our basement. A real person (the supervisor) answered our after-hours call and provided good and reassuring information immediately. The whole crew was friendly and professional, and consulted me appropriately about how to handle things. They had to snake multiple large hoses through my extensive garden and managed to do so without trampling anything or in fact touching a leaf on the peonies etc. Charges were reasonable and the cleanup fast and perfect. I feel fine about using the basement again. (Phew!) Would call them again in a heartbeat and highly recommend them to you.

Su
Review №4

What began as a daunting experience became manageable when John Fincham took charge of the cleaning and dehumidifying of my basement after my sump pump lift stuck. John managed the entire process professionally and thoroughly and made sure that the basement was dry and that his crew fulfilled his and the companys high standards. I am grateful for the job ServiceMaster does in hiring a customer-service oriented and knowledgeable project manager like John who supervises a quality job and who kept me informed throughout the process.

Ry
Review №5

Service master was timely and provided detailed information on the work needed for our emergency water remediation. The project manager, John, was personable, knowledgeable, helpful, and prompt. Overall, we had a great experience with Service Master.

Bi
Review №6

After a fire in our house this company was excellent to deal with. They treat you like so few companies do anymore.They made you feel like family was handling your most important belonging.honest and first class people would recommend them highly

Da
Review №7

Our insurance adjuster scheduled ServiceMaster of Boulder County to access and clean up water damage we had on the main floor and basement of our house. Every employee we talked or worked with (from the scheduler, project manager and technicians) were professional, knowledgeable and patient. We were very pleased with quality of work and presently surprised how well they cleaned up.

Sh
Review №8

ServiceMaster of Boulder was fantastic. We had an appliance leak that ran for days while we were out of town and flooded our main level and basement completely. Mold had started to develop and there was an awful odor from the water damage throughout the house. ServiceMaster had completed all needed demo and drying of our house along with the mold remediation in under a week. After their deodorization service everything smelled like new again. I highly recommend ServiceMaster of Boulder County if you ever have a flood in your home.

Sa
Review №9

I just talked to Chris on the phone. Yesterday, we got back a positive air quality mold test on the house we are buying. I have felt confused about what we should do next. I called other mold remediation companies and they were nice, but I still didnt know what direction to go. With Chris, he answered all my questions, and even researched some answers for me. After our conversation, I have more of a plan of action & I feel more calm about our house situation. Seriously, I would use Chris for anything we might need, any day!!

Ma
Review №10

The crew and inspectors were extremely helpful and professional in what was a very stressful situation for us. They were timely and explained what was being done and why. Great service

al
Review №11

Very professional service that kept in contact with me daily, and dealt with the insurance company (State Farm) directly. You never want to need a service like this, but if you do - they make it easy.

Da
Review №12

Great Experience! Timely, Professional and very Knowledgable...Hope I dont need to but if in a bind again I would not hesitate to reach out to ServiceMaster.

Ki
Review №13

Timely, professional and hard working. They did a fantastic job in mitigating our water damage.

Na
Review №14

Thanks to everyone at ServiceMasters of Boulder-Westminister and a special thanks to John Fincham the project manager. We had a fire back in May and we were treated with respect and humanity from everyone, they made our move back into our house much easier and not as stressful as it could of been. They took great care of our belongings, and treated it as if it were their own. I especially thank Mr. John Fincham for being so helpful of our situation, he is a wonderful, compassionate man who cares about people. I would recommend this company to anyone who is in need of such services.

Information
14 Comments
5 Rating
  • Address:270 S Taylor Ave, Louisville, CO 80027, United States
  • Site:http://www.smboulder.com/
  • Phone:+1 303-443-6020
Categories
  • Water damage restoration service
  • Air duct cleaning service
  • Carpet cleaning service
  • Fire damage restoration service
  • Insurance school
  • Upholstery cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:12AM–11:59PM
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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