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Family Dollar
1419 W Jefferson St, Louisville, KY 40203, United States
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Wa
Review №1

Completely GHETTO! Cashier walks away from counter to take care of the delivery guy. Had me standing their for close to 5 minutes. The store was dirty, floors dirty, things out of place, low on products and the cashier looked a hot mess! No name tag or Family Dollar shirt, he was loud when talking to customers. This location need to CLOSE! Simply GHETTO!!!

Ro
Review №2

A little bare... And a little messy... But good friendly representatives!!

Wi
Review №3

Nice staff. Plenty of parking. However no cash back 90% of the time and if given only 20 or less. Out of products esp in the clothes and home

lo
Review №4

People really do have better things to do instead traveling from store to store hoping to find one open at the time they theyve listed online that they would be. have yet to see any store/corporate contact information posted either

Ta
Review №5

Ghetto and dirty! Workers on phone cursing, always only 1 register open. Sad

La
Review №6

Horrible. The guy made us buy stuff we didnt want for cash back

Je
Review №7

I like this store it would get 5 stars and I would buy more if they would put price tags on everything, I like to compare prices

Jo
Review №8

The cashier was new but very respectful and check me out with my food and offered me if I wanted to give to the home of the incenses by buying candy so I bought all of what I seen that was on the counter

Ti
Review №9

I think the cashiers are excellent at their jobs, great customer service every visit

Ke
Review №10

The employees are very down to earth and very respectfull cant ask for a better experience

Do
Review №11

It looks sad in that store

ad
Review №12

DO THEY EVER ANSWER THEIR PHONE?? IVE ONLY BEEN CALLING TO GET A CAR OUT IF THEIR PARKING LOT FOR AN HOUR IT RINGS UNTIL IT CUTS OFF!

Mi
Review №13

HORRIBLE LOCATION AND STAFF!!!

Le
Review №14

Nice store. Clean and being stocked.

Ke
Review №15

The store is never stocked at all. If your not getting cigs, sodas, chips or candy good luck. They just never stock. Besides that the staff is young but friendly. Fairly clean except for containers either full or empty of something they never put on the shelfs... Lol... Neighborhood is not bad Ive been going there for a year now and never had a problem.

Ma
Review №16

Bad customer service , rude, unfair not clean, and the employees and bosses are very unorganized. Customers shouldnt be hearing the arguments and conversations that goes on amongst themselves. Also very unsafe area cones is covering spot spots where people could get hurt and recovery is an excuse to do less work around the store.

Ta
Review №17

Its ok just like the others

An
Review №18

It was great! Friendly staff

ad
Review №19

The staff are great here very helpfull

Je
Review №20

Cashier was really nice and professional, but the clientele is shady.

Ba
Review №21

Good and neat

Ch
Review №22

Clean and organized.

Pa
Review №23

We went here to grab some snacks and drinks and it was disgusting in here and the staff was very unprofessional. We decided that dehydration was better then visiting this store. Because it would be a lot less painful.

Ky
Review №24

One of the doors was broke to enter the store...... they also had employees taking up aisle for stocking when that could have been done before or after store hours.... to include using the aisles for over stock.... had carts and boss stack up and down the place it was a mess..... unorganized and just messy. The employees were very friendly thats was the only plus

Ja
Review №25

Tia is an extraordinary employee and should be promoted. She was friendly and helpful.

Au
Review №26

This store is so Horrible. They have all these cashiers walking around playing talking and only have one check out open

Je
Review №27

They sell food that’s expired today I bought a lunch able and it expired on 8-15-18and it’s the 19th so why do they still have it in stores 🤔

Th
Review №28

Got to the store at 9:37p and was told it was closed (2nd time Ive ecperienced this at this store). Its not supposed to close until 10p. The young man at the door letting cusomers out advised that they were closing early to clean up.

Sh
Review №29

Good clean place, lots of selections. They greet you as you walk in.

Sh
Review №30

I didnt even want to give one star. The only reason why I did give one star is because the items I needed was in stock. The store manager Attitude is horrible. He dont greet the customer and he has a bad look on his face like he hates his job. Not to mention when I got out my car, he was checking some lil kids bags im guessing thinking they were stealing. But he didnt even apologize after he confirmed that they wasnt. Hes nasty the store is nasty and stock is everywhere. I live no to far away. So thats why I went in the store. But it will be my last visit to this store. And I hate to give a bad review but he needs an attitude adjustment and the store needs more cleaning.

Na
Review №31

One of the worst family dollars in the city. The store is dirty, merchandise all over the place and just cluttered. Employees rude and unhelpful. I hope you like waiting in line because they have the longest and slowest Ive ever seen.

Mi
Review №32

The prices are good, but most of the time theyll have only one register open.

Mi
Review №33

Cluttered but good variety. ...most staff are helpful and friendly. ...parking lot is messy someone should keep it picked up a couple of times a day at least. ....

No
Review №34

I made a quick stop and got all of the things I was seeking.

Lo
Review №35

Great Staff And Great Customer Service !!!

Ki
Review №36

This is the only place I have ever given a 1 star rating to. I have lived in my current neighborhood for about a year and a half now. This Family Dollar is close to me, so naturally I would go there a lot. Only I dont. Heres why I stopped going... In this store, more often than not, my family and I are subject to dirty looks, theft accusations, and just plain rudeness by the employees. The first time I ever entered the store, a casgier got into an altercation with an annoying customer and literally started throwing items at him right past me, my mom, and my son, almost hitting my sons head. Then she had to be restrained by another employee and talked down because she tried getting over the counter to hit him. Another instance, I got caught in the rain so when I entered the store I was wet and scraggly looking. I was followed by an employee who proceeded to loudly announce that I better not be stealing. I said I dont steal. I have money. Im just wet from the rain, which the response to that from her was , mmmhmmm, and she rolled her eyes at me and walked away telling another girl to watch people cause they aint gonna put up with people stealin no more. I was so mad that I walked out without my things. Another time, the old manager actually ran out of the store with a baseball bat and confronted a friend I was with because he thought my friend stole a dollar bag of Takis. You would think we looked like thieves or dressed a certain way or acted a certain way to receive this kind of treatment, but no. We are a clean cut, nice dressed family. The thing is, this store is in a questionable neighborhood, so naturally the employees are suspicious. I get that. But there is no excuse for the rude treatment of customers, and to run after a paying customer who just spent almost $200.00 in the store, with a baseball bat because you think he might have stole a dollar bag of chips was just insane! We stopped going there, but with us living so close to the store for so long, and hearing how there is different management now, I tried again today. The store was busy and we got our items and stood in line. There were 2 lines open. When it was our turn to check out, the cashier tells us rudely that we have to go get in the other line, which was backed up all the way behind the snacks. Thinking she is shutting her area down, we moved into the long line like we were told to do. Then she starts ringing up customers that were behind us! Really? So why did she make us go stand in the other line? We only had a handful of items. We werent getting anything odd or acting any kind of way. What is it with this store that they are like this? Uggghhhh! I love Family Dollar. I actually used to work at one myself. It is not the brand in general, but I do NOT EVER recommend THIS store.

La
Review №37

Rude employees. Only a few are kind and the security guard is awesome. As for over half the staff, they could care less about the customers.

Ja
Review №38

This a pretty good Family Dollar.. Customer service is good

si
Review №39

Every single aisle was filled with boxes and empty boxes just laying all over the floor, look like they had a bull go running through there and just made one heck of a mess all over the place. Some Isles you couldnt even get through you had to turn around and go back the way you entered. Ridiculous

ke
Review №40

Employees were friendly and helpful. They did not have what I wanted in stock

Ma
Review №41

Good service

Ch
Review №42

Crappy Customer Service. Lines are Always long. Never any Real help available.

Za
Review №43

Friendly management and employees. Very helpful.

Ad
Review №44

Its ghetto, but its close and they have a very good selection

9
Review №45

Locked door 10mins til close told us no

ka
Review №46

Another one of my favorite store i use to work at this store

Va
Review №47

I dont think the manger is faces with the people who come into the store if employer buy samething they have a receipt to show what they buy they should be able to keep working at the store un less they did samething real bad to the product everyone need a second time to proved that they are a good worker not sameone who dont want to work and they put it in there record for life time so they can not work for anyone else and that is wrong for than if you made a mistake you would want forgiveness and not do it again but today people forget where they came from and know they did they samething in there pasts

Co
Review №48

Sweet cashier lady with some braids

ra
Review №49

They are very doesnt good products and easy to find items

Ge
Review №50

The employees are always courteous.

sc
Review №51

Very convenient and fast service.

La
Review №52

Like it but service not that great not enough cashiers

ro
Review №53

The store needs more workers & more organization from the employees& items in the store.

Al
Review №54

Good place for a quick trip

Lo
Review №55

Could be better, could be worse.

Mi
Review №56

Lots of merchandise and friendly helpful services.

Ra
Review №57

Not many food options fa only store open till 10 in this area

Fa
Review №58

Locked the doors before closing because they said they were not dealing with anyone else

Mo
Review №59

Good place to shop

Ja
Review №60

The front door of the store was broken. The store is dirty. And the staff is less than cordial.

Jo
Review №61

You can pick up your usual house hold supplies.

Ca
Review №62

Very messy, boxes and trash cluttered every aisle

Ur
Review №63

Slowest service ! Mfs are rude AF in here !

Le
Review №64

Lines too long,store has clothes all over the floor, and people begging for money

al
Review №65

Normally its ok but when it comes to a small crowd they seem to get confused and allow

bd
Review №66

Oh my. ...i didnt think corporate America allowed this!

An
Review №67

Love this place.

Wa
Review №68

The store was very cluttered.

Je
Review №69

Fair store poorly stocked for location

Mo
Review №70

Cool

Cr
Review №71

Everything was well and found what I needed.

Aa
Review №72

They need to put back the pic pack

Te
Review №73

Good veriety bad area

B
Review №74

Terrible. They were rude.

Jo
Review №75

Ok service.

Sh
Review №76

Had what I was looking for.

Re
Review №77

They use profane language in front of customers!! Very disorganized!!😑

As
Review №78

Not my favorie place

Kr
Review №79

Crowded but ok

St
Review №80

Place is dirty staff are unprofessional

C.
Review №81

Great place

Bl
Review №82

Low prices and friendly cashiers...

Lo
Review №83

Great people

St
Review №84

Nice and clean

Ma
Review №85

Better deals

Do
Review №86

Pissed me off

In
Review №87

They have what you need

Ap
Review №88

Great store

Ni
Review №89

Loved it

Co
Review №90

Need to restock store

La
Review №91

They suck!

Sm
Review №92

Messy and always crowded

An
Review №93

Ok

St
Review №94

Friendly staff.

Sa
Review №95

LOVE it

Sc
Review №96

37

Je
Review №97

Very friendly

Gr
Review №98

Very friendly

Au
Review №99

Its okay

La
Review №100

Cheap

Information
6 Photos
100 Comments
3.4 Rating
  • Address:1419 W Jefferson St, Louisville, KY 40203, United States
  • Site:https://www.familydollar.com/locations/ky/louisville/22087/
  • Phone:+1 502-302-6513
Categories
  • School supply store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–8PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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