My grand daughters attend this daycare. While I have been in town since October 2020 every day they come home it’s always something. One had to get picked up because she used the restroom on herself. Why? Because she was scared to ask to go potty because the staff says don’t come ask anything or get up until 10am. They are to have their tablets charged which is fine but when tablets go dead/dying the parent is called and almost berated about why.. “so are we gonna go through this everyday” as if they don’t have abilities to plug the tablet up to continue school work. So today December 9, 2020 the girls were turned around and staying that no one made payment for them to attend. This made the mother late for work, children late to log in school and the children’s moral pretty low. When the parent contacted the facility with why, the person she talked to asked if the children went to camp the week of thanksgiving! The answer is no. They did not they were home with me. So they have humiliated the children on this day and then turned them away. We are all living in the same world here and we are all having the same struggles and trying to make it. For this establishment to act in the manner they have been is not right and I call for senior officials to look into the practices of this establishment. If they all are coming home with complaints as to how mean and the things said to them in which the children are some what afraid but know they have to go makes me even more concerned. Please look into this. I have copied and forwarded this complaint to BBB.