This place is ridiculous! I’ve booked two appointments on a Saturday and both times they’ve been canceled! Lessoned learned, I’ll be going elsewhere.

Ive gone here off and on for a few years and Ive never had a problem. I always schedule online which makes things easy. Krissa is my therapist and does an amazing job every time.

This place is an absolute joke. I have received multiple emails to confirm an appointment that I have had made for a month. I’ve responded and confirmed every single time. The day before my appointment (my appointment is on October 31st) I get a phone call saying the massage therapist has called in “sick” (I’m sure that has nothing to do with it being Halloween 🙄) When they called I was informed that they had no one else that could do it that day and they would have to reschedule the appointment. Really? The appointment has been booked for a month because Saturdays are nearly impossible to get an appointment. This is now the second time that I have had them cancel a Saturday appointment. I feel that if their students can’t be reliable for these appointments they should make the decision to not offer appointments on Saturdays. I will not be trying to schedule any other appointments at this establishment and I will advise everyone I know to steer clear, unless of course you like your time being wasted.

Therapist talked nonstop through session. I needed a full body deep tissue massage which was explained during consultation. She only focused on my lower back, SI joint. This was a licensed therapist! I was so disappointed when I left, waited until the next day to give feedback ensuring the accuracy of my processing. The owner simply apologized and so did I. This was the second time and last time patronizing this business.

Have tried to contact the facility multiple times to schedule a mother/daughter massage for the week of my wedding. I either do not get ahold of someone and have left multiple voicemails that were not followed up or I am told to wait and call back to make an appointment. However, after calling back several times, now the day is no longer available for a same time massage. Very unsatisfied and highly unprofessional.

Had a 90 min massage, it was great! Students and Front Desk were very nice and professional! I will definitely be back!

Karyn is fabulous!! I had a hour with her tonight. And i feel so much better. I will booking another appointment with her!!!

I really wish this place were open on Sundays. A lot of people out there arent religious and dont have a need to stop doing things on Sunday. Its my only day off and its the most convenient time for me to drop in. :(

Just had my first massage with Rachael W. She is really really good. I went in not knowing what to expect and she delivered everything I was hoping for plus some. I cant wait to go back. Thank you!

Great customer service! Great massage therapy!

Currently enrolled at OSMT and love the atmosphere! Teachers will go above and beyond to help you learn and succeed. It has always made learning easy for me when you have educators who are truly passionate in what they do. So happy to be starting my massage journey at Omaha School of Masssge Therapy. ☺

Great students! Eager to put there knowledge to work and help the client with whatever their personal need is.

Called about 10 times at open no answer then I walked in to see two employees just drinking coffee 😑 asked if they had available appointments and they replied “naw” and continued on their conversation. Worst costumer service ever 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Just had the best massage with Jeri. She was professional, friendly and a rock star massage therapist! Highly recommend her!

So I had made 2 appts a week an advance ! I received no phone calls text reminders anything of the appt ! Mind you my barber sends reminders ! So i missed 2 appts I go in today only for them to tell me I’m no longer welcome because I missed 2 appts ! Ha ! Do not EVER use this place horrible customer service nothing like I’ve ever seen !